Audiometer Interface - My AVAA

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ROES and EROES and E--Authentication Authentication Online Ordering for Online Ordering for Veterans and Other Veterans and Other

Government AgenciesGovernment AgenciesAssociation of VA AudiologistsAssociation of VA Audiologists

Annual MeetingAnnual MeetingApril 2, 2008April 2, 2008

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Overview of PresentationOverview of Presentation

Veteran online orderingVeteran online orderingEE--AuthenticationAuthenticationLive demoLive demoOGA/OGA/DoDDoD orderingorderingQ&AQ&A

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NonNon--VA Customers of the DALCVA Customers of the DALC

Customer groups Customer groups (current)(current)

VeteransVeteransOGA/DoD AudiologistsOGA/DoD Audiologists

Online ordering Online ordering issuesissues

Targeted ordering Targeted ordering functionsfunctionsAccessAccess

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Online Ordering PartnershipOnline Ordering PartnershipTargeted ordering Targeted ordering functions (ROESfunctions (ROES--Public)Public)

Veteran orders Veteran orders –– batteriesbatteriesOGA/DoD orders OGA/DoD orders –– any any DALC itemsDALC itemsVeteran orders Veteran orders –– other other commoditiescommodities

Potential future Potential future capabilitiescapabilities

Patient education materialsPatient education materialsTRICARE provider ordersTRICARE provider ordersActive duty military orders Active duty military orders –– batteries & commoditiesbatteries & commoditiesVA patients VA patients –– outcome outcome measuresmeasures

Access (EAccess (E--Authentication)Authentication)RequirementsRequirements

BrowserBrowser--basedbasedPublicPublic--facingfacingRequire authenticationRequire authentication

InfrastructureInfrastructureSingle access method for Single access method for multiple government and multiple government and VA applications (including VA applications (including My HealthMy HealtheeVetVet))

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Ways for veterans to request Ways for veterans to request batteriesbatteries

PrePre--printed mailprinted mail--in cardin cardEE--mailmailPhone requestPhone requestWalkWalk--ininClinic order for patientClinic order for patientOnline via the webOnline via the web

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Veteran Online Battery OrderingVeteran Online Battery Ordering

Ordering rules similar to those for any Ordering rules similar to those for any other veteran battery orderother veteran battery order

Allowable only for devices authorized on the veteran Allowable only for devices authorized on the veteran recordrecordDALC battery schedule applied to determine correct DALC battery schedule applied to determine correct 66--month quantity for ordermonth quantity for order55--month interval required between orders for the month interval required between orders for the same device (exceptions same device (exceptions –– call DALC)call DALC)Only batteries maintained and available in DALC Only batteries maintained and available in DALC inventory can be orderedinventory can be ordered

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Veteran Battery Ordering Veteran Battery Ordering -- ActivationActivation

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Veteran Battery Ordering Veteran Battery Ordering –– Order PlacementOrder Placement

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What is Authentication?What is Authentication?

The process of determining a system user really The process of determining a system user really is who they claim to be is who they claim to be

Identification = Who they claim to beIdentification = Who they claim to beAuthentication = The claim is validatedAuthentication = The claim is validatedAuthorization = What they can do Authorization = What they can do

Authentication factorsAuthentication factorsSomething you knowSomething you know (PIN, Password)(PIN, Password)Something you haveSomething you have (Token, Smart Card)(Token, Smart Card)Something you areSomething you are (Biometrics)(Biometrics)

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Authentication LevelsAuthentication LevelsNational Institute of Standards & National Institute of Standards & Technology (NIST) 800Technology (NIST) 800--63 Electronic 63 Electronic Authentication GuidelineAuthentication Guideline

Defines levels of Authentication Assurance Defines levels of Authentication Assurance Four distinct levels Four distinct levels Establishes the level of Establishes the level of ““confidenceconfidence”” or or ““assuranceassurance”” in user identitiesin user identities

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Federal EFederal E--Auth Auth Long TermLong Term GoalsGoals

Government wide EGovernment wide E--Authentication Authentication FederationFederation

Provide citizens the ability to authenticate to Provide citizens the ability to authenticate to multiple federal applications utilizing a single multiple federal applications utilizing a single federated credential federated credential

Achieve economies of scale Achieve economies of scale Minimizing individual agencies requirements Minimizing individual agencies requirements for maintaining identity information and for maintaining identity information and proofing processes proofing processes

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Federal EFederal E--Auth Overview Auth Overview One of the 24 eOne of the 24 e--Gov InitiativesGov InitiativesPresidentPresident’’s Management Agenda (PMA)s Management Agenda (PMA)Paperwork Reduction ActPaperwork Reduction ActMilestones tracked on Agency OMB ScorecardMilestones tracked on Agency OMB ScorecardGSA is managing partner for OMBGSA is managing partner for OMBGSA Program Management Office GSA Program Management Office (GSA PMO)(GSA PMO)GSA PMO Executive Steering Committee GSA PMO Executive Steering Committee (GSA PMO ESC)(GSA PMO ESC)

Membership represents participating federal agencies Membership represents participating federal agencies

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Federation ComponentsFederation ComponentsCredential Service Provider Credential Service Provider

https://csp.orc.comhttps://csp.orc.comUser obtains credentialUser obtains credentialUser authenticates to CSPUser authenticates to CSPCSP manages credential lifecycleCSP manages credential lifecycle

End user support & forgotten passwordsEnd user support & forgotten passwords

Relying PartyRelying PartyDepartment of Veterans AffairsDepartment of Veterans Affairs

Agency ApplicationsAgency ApplicationsSome state government applications are considering Some state government applications are considering joining also joining also

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EE--Authentication Federation Authentication Federation InformationInformation

GSA Portal GSA Portal http://asc.gsa.govhttp://asc.gsa.gov

NIST ENIST E--Authentication GuidanceAuthentication Guidancehttp://csrc.nist.govhttp://csrc.nist.gov

For additional information about EFor additional information about E--Gov and the Gov and the Federal EFederal E--Gov StrategyGov Strategyhttp://www.egov.govhttp://www.egov.gov

Federal EFederal E--Authentication Information and NewsAuthentication Information and Newshttp://www.cio.gov/eauthentication/http://www.cio.gov/eauthentication/

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Where are we now?Where are we now?Official Federation MemberOfficial Federation MemberProduction infrastructure deployedProduction infrastructure deployed

Traffic EncryptionTraffic EncryptionSupport for My HealthSupport for My HealtheeVet (level 2)Vet (level 2)Support for ROES (level 2)Support for ROES (level 2)Planning underway with multiple VA applicationsPlanning underway with multiple VA applicationsWeb site Web site www.va.gov/eauthwww.va.gov/eauthAdditional Federation potential both internal and Additional Federation potential both internal and externalexternalIdentity and Access Management (IDAM) Identity and Access Management (IDAM) StrategyStrategy

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FutureFuture of IDAM Strategyof IDAM Strategy

OneVA ProofingOneVA ProofingOneVA IdentityOneVA IdentityOne VA AccessOne VA AccessProvisioningProvisioningSingle Sign OnSingle Sign OnElectronic SignatureElectronic SignaturePKI EnablementPKI EnablementPossibly become a Federation CSP Possibly become a Federation CSP

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Live Demonstration of a Veteran Live Demonstration of a Veteran Battery OrderBattery Order

ORC Main Pagehttps://csp.orc.com/main.jsp?tag=0

GSA Portal PageHttp://asc.gsa.gov

http://asc.gsa.gov/portal/template/FindAgencyApplications.vm?tab=Citizens

VA E-Auth Homepagehttp://www.va.gov/eauth

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OGA/DoD OrderingOGA/DoD OrderingROES functionality very similar to that available to VA ROES functionality very similar to that available to VA audiologistsaudiologists

Hearing aid orderingHearing aid orderingFlexibility in device selection, including search featureFlexibility in device selection, including search featureDetailed selection of hearing aid featuresDetailed selection of hearing aid featuresOpportunity to include audiometric measuresOpportunity to include audiometric measures

Registration of devicesRegistration of devicesManagement of loss & damage (L&D) replacementsManagement of loss & damage (L&D) replacementsCommodity orderingCommodity orderingStock ordersStock ordersAdditional functionalitiesAdditional functionalities

Deviations from VA ROESDeviations from VA ROESNot driven by VA eligibilityNot driven by VA eligibilityAllows use of purchase cardAllows use of purchase card

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Hearing Aid Device SelectionHearing Aid Device Selection

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Selection of Hearing Aid FeaturesSelection of Hearing Aid FeaturesXXXXX XXXXX

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Commodity OrderingCommodity Ordering

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Additional FunctionalitiesAdditional Functionalities

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EE--Auth access for DoD clinical staffAuth access for DoD clinical staff

Credentialing through the ORC is oriented Credentialing through the ORC is oriented toward the toward the ‘‘citizencitizen’’ useruserAdditional credentialing methods are being Additional credentialing methods are being examined for examined for ‘‘institutionalinstitutional’’ DoDDoD usersusers

Credentialing through the existing CAC card Credentialing through the existing CAC card is one possibilityis one possibility

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Getting the Word Out!Getting the Word Out!Advertising actions under wayAdvertising actions under way

Inserts in DALC battery orders and box setupsInserts in DALC battery orders and box setupsNotification in DALC battery order eNotification in DALC battery order e--mail mail confirmationsconfirmationsVeteran contact with DALC Customer Service SectionVeteran contact with DALC Customer Service SectionWeb (http://www.va.gov/eauth)Web (http://www.va.gov/eauth)AVAA presentation!AVAA presentation!Provider word of mouth to patients!Provider word of mouth to patients!

Printed material being prepared for distributionPrinted material being prepared for distributionASPS clinics should expect to receive materialsASPS clinics should expect to receive materials

Suggestions are WELCOME!!!Suggestions are WELCOME!!!

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Questions?Questions?

Thank you!Thank you!

Kevin Quitmeyer

Chief, IRM

VA Denver Acquisition & Logistics Center (DALC)

VA OI&T Office of Enterprise Development – Resource Management IT

303-914-5160

[email protected]

Cynthia Bias

Director, Identity and Access Management

Acting VA E-Authentication Project Manager

VA OI&T Office of Enterprise Development – Resource Management IT

304-262-7097

[email protected]

http://www.va.gov/eauth

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‘‘Hip PocketHip Pocket’’ slidesslides

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New users must click New users must click ““RegisterRegister””

If you already have a Level 2 ORC credential you may access If you already have a Level 2 ORC credential you may access ROES by entering your User ID and Password at this time.ROES by entering your User ID and Password at this time.

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Registration form needs to be printed off, then signed and stamped by a Notary.

Most local banks and Post Offices have a Notary and are willing to sign free of cost.

Once signed the form needs to be mailed into ORC at:

ORC, Inc.

11250 Waples Mill Road

South Tower Suite 210

Fairfax, VA 22030

Once mailed users will receive a notification of credential level upgrade in their personal email in 3 to 7 business days.

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Once users receive their credential and login this is the first page they will see on the ROES site.

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Users will select the ‘Order Batteries’ link from the list of options on the left.

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Users will need to correlate their information with their ORC credential the first time they enter ROES.

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User may now order hearing aid batteries!

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Entry of Purchase Card InformationEntry of Purchase Card Information

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Device RegistrationDevice RegistrationXXXXX

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