AudioCodes webinar with Microsoft and Sentri speakers - Unified Communications iwth Microsoft Lyn. Specifically... Branch Office Deployments & Survivability
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Copyright 2012 AudioCodes, Ltd. All rights reserved. No duplication or re-broadcast without explicit permission.
Migrating toUnified Communications
with Microsoft Lync
Session #6Branch Office
Deployments & Survivability
July 2012
The audio portion of today’s program is available via your PC speakers/headphones or by dialing:
+1-719-457-6443, passcode: 679799
Copyright 2012 AudioCodes, Ltd. All rights reserved. No duplication or re-broadcast without explicit permission.
Housekeeping….
• To reduce interrupts and noise, all lines will remain on mute• To pose a question/comment, please use the Q/A menu• A link to the recording of today’s presentation and the slide
deck will be sent in a few days via email. • Want early access to the slides?
Follow @AudioCodes on Twitter or LinkedIn
The audio portion of today’s program is available via your PC speakers/headphones or by dialing:+1-719-457-6443, passcode: 679799
Copyright 2012 AudioCodes, Ltd. All rights reserved. No duplication or re-broadcast without explicit permission.
Great Drawings!Nine opportunities to win!
• To enter the drawing, you must complete the survey to be presented at the end of today’s session (on-demand viewers too!)
• Drawing for Vacation Voucher will occur after the last session and be based on all survey responses collected during the webinar series
• Up to eight chances per person to with the Vacation Voucher• Drawing for the iPad will be held at the end of each month and selected from survey responses for that month • One chance per person per month for the iPad drawing• Winners will be notified via email• Only US Legal Residents are eligible• Complete drawing rules can be found at: http://www.audiocodes.com/uc-migration-series
Copyright 2012 AudioCodes, Ltd. All rights reserved. No duplication or re-broadcast without explicit permission.
UC Migration with Microsoft Lync Series
Branch Office Deployments and SurvivabilityCall Recording and Compliance with UCUnified Messaging - Integrating the Desktop
Implementing IM/Presence/Voice & VideoEmergency Services and E911 with UCMoving off the PBXSIP Trunking – Turning on the Cost SavingsUC Mobility - Taking it on the Road
Copyright 2012 AudioCodes, Ltd. All rights reserved. No duplication or re-broadcast without explicit permission.
Today’s Presenters
Alan D. PercySr. Director, Marketing NA Tarek Radi
Senior Program Manager
Alex BeletskyMicrosoft Solution Architect
and Principal
Copyright 2012 AudioCodes, Ltd. All rights reserved. No duplication or re-broadcast without explicit permission.
Today’s Agenda
What’s Next?Survey / FeedbackQ/A
Introductions and HousekeepingSurvivability and Branch Offices - AudioCodesIntroduction to the SBA - MicrosoftA Customer Experience – SentriSBA Product Portfolio - AudioCodes
Copyright 2012 AudioCodes, Ltd. All rights reserved. No duplication or re-broadcast without explicit permission.
Vertical Markets with Branch Offices
Financial Services and
Insurance
Education Government(Federal, State
and Local)
Retail
Copyright 2012 AudioCodes, Ltd. All rights reserved. No duplication or re-broadcast without explicit permission.
Why Worry?
Phone Service Restored after VandalismApril 9, 2009
Some 17 hours after critical fiber-optic cables were cut by someone who climbed down a manhole early Thursday morning, phone service was finally restored to Morgan Hill and Gilroy and parts of Santa Cruz and San Benito counties.
But earlier in the day it was as if time turned back a generation. No landlines. No cell phone service. No Internet connection or working ATMs.
If people had emergencies, they were told to run outside and flag down passing patrol cars or drive to the nearest fire station. Firefighters perched on a hilltop to scout for fires. Banks locked their doors, issued handwritten receipts for deposits and allowed only one person inside at a time.
DisclaimerThis document is provided “as-is”. Information and views expressed in this document, including URL and other Internet Web site references, may change without notice. You bear the risk of using it. This document does not provide you with any legal rights to any intellectual property in any Microsoft product. You man copy and use this document for your internal, reference purposes.Feedback You have no obligation to give Microsoft any suggestions, comments or other feedback (“Feedback”) relating to these Materials. However, any Feedback you voluntarily provide may be used in Microsoft products and related specifications or other documentation (collectively, “Microsoft Offerings”) which in turn may be relied upon by other third parties to develop their own products. Accordingly, if you do give Microsoft Feedback on any version of these Materials or the Microsoft Offerings to which they apply, you agree: (a) Microsoft may freely use, reproduce, license, distribute, and otherwise commercialize your Feedback in any Microsoft Offering (b) you also grant third parties, without charge, only those patent rights necessary to enable other products to use or interface with any specific parts of a Microsoft product that incorporate your Feedback, and (c) you will not give Microsoft any Feedback (i) that you have reason to believe is subject to any patent, copyright or other intellectual property claim or right of any third party, or (ii) subject to license terms which seek to require any Microsoft Offering incorporating or derived from such Feedback, or other Microsoft intellectual property, to be licensed to or otherwise shared with any third party.
Agenda What is a Survivable Branch Appliance (SBA)?
Best practices in deploying SBAs with Microsoft Lync 2010
SBA qualification process through the Lync OIP
What is an SBA?Purpose-built hardware device/appliance Provides Voice High Availability (HA) for Branch users
Goal = maximizing branch office user productivityAchieved by enabling high availability voice for branch officesUsers can place & receive voice calls @ remote branch during WAN failure.Optimized for resilient multi-modal communicationSold and supported by UC Partners (up to 1000 users)Centrally Managed from the Datacenter
Data Center
Lync Server
PoolEdge
Server SBA
Branch OfficePSTN
WAN
Blade server with…
Window Server 2008 R2 +
Microsoft Lync Server 2010 Mediation Server
+Registrar
+PSTN Gateway
Voice Customer Momentum
ChungHwa Telecom
For more details, visit http://www.lync.com and view the case studies
Visit technet to see the complete partner list and their URLsService coverage is based on the availability of local number serviceMany service providers trial offer for Lync customers Some service providers have reseller program for SI partners
C
E
D
F
Power
Fault
Locator BA
ProCurve NetworkingHP Innovation
ConsoleReset Clear
Auxiliary Port
ProCurve Switch 5400zlManagement ModuleJ8726A
InternalPower
PoEPwr
2
1
2
4
1
3
PoE
Temp
Fan
Flash
DIMM
Mgmt
ChasTest
LED ModeModules
Status
Act
FDx
Spd Usr
PoE
H
J
LK
I
G
F
D
B
E
C
AProCurveSwitch 5406zlJ8697A PoE
Usezl Modules
only
zlHP ProCurveONE Services
zl Module J9154A
moduleUSB Port
ModuleStatus
ModuleLocator
HDDStatusModule
Shutdown
HDDActivity
NetworkActivity
CompactFlashStatus
ONE Services Module
zlProCurve
4p 10G CX4zl Module J8708A
1 2 3 4
10-GbE CX4 Ports
1 2 3 4
zlProCurveGig-T/SFPzl Module J8705A PoE-Integrated 10/100/1000Base-T Ports (1-24) - Ports are IEEE Auto MDI/MDI-X
1 5
62
3
4
7 11
128
9
10
13 17
1814
15
16
19
20
23
24
21
22
Use ProCurvemini-GBICs
and SFPs only
zlProCurve24p Gig-Tzl Module J8702A PoE-Integrated 10/100/1000Base-T Ports (1-24) - Ports are IEEE Auto MDI/MDI-X
guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
Copyright 2012 AudioCodes, Ltd. All rights reserved. No duplication or re-broadcast without explicit permission.
Branch Office Survivability – Real World Experiences
Alex BeletskyMicrosoft Solution Architect
and Principal
Microsoft Awards
2012 East Region Partner of the Year
Northeast Partner of the Year
2012, 2011 & 2010
Only Partner to Win 3 Consecutive Years
2011 Awards Voice & VTSP
Office LocationsNYC, MA, RI, & Upstate NY
Off-Shore OfficeIsrael - Development &
Engineering
Business since 1999
Ignite the Power of Microsoft
Professional ServicesManaged Services
Cloud Services
About Sentri
Case Study 1: Lync - Coexistence
Project Requirements:• Implement a standard IM/Presence System
for everyone in the company• Bring Web and Audio Conferencing in-house
to realize savings• Provide ability to integrate into Video
Conferencing platform when required• Provide a slow migration with little to no
impact on the user base in a way where Cisco can be decommissioned in the future without re-architecting the solution
Current Situation:• Currently on Cisco• External Conferencing Service• No integrated internal
IM/Presence• Still on Contract with Cisco for
24 months
Solution:• Implemented Lync in line with current Cisco Environment• Implemented reciprocal Dial plans to allow interoperability• Enabled Lync conferencing for all employees• Completed the project in 8 weeks from planning to fully deployed
Case Study 2: Lync - Replacement
Project Requirements:• Implement Lync as a PBX• Competitive situation with Cisco• Implement a standard IM/Presence System
for everyone in the company, including UK, Europe and China
• Bring Web and Audio Conferencing in-house to realize savings for internal and external meetings
• Cutover over a weekend
Current Situation:• Previously on Cisco• External Conferencing Service• No integrated internal IM/Presence• Cisco system end of life requiring
replacement• Need to be able to easily integrate
into Video platforms• Required multi-national solution
Solution:• Upgrade Exchange to 2010 and implement UM• Bring up Lync alongside of Cisco for testing purposes• Implement SIP trunking for conferencing along side PRIs for inbound dialing• Deployed local Lync pool in Europe to serve that market• Improved employee productivity by allowing real-time access anywhere in the world
without a VPN• Replaced WebEx with Lync conferencing which is saving money every month