Software Attributes of an Enterprise Social Network (ESN) Rich user profiles Personal filters & subscriptions External users or networks Social CRM Activity streams Line of business app integration Service desk integration Groups & permissions User management Social media analytics Cross-platform & device support Rich media content support External content Content management Business Partners Customers Employees Backend Community analytics Recognition & rewards Public social networks Task & project management Workflow Unified comms James Dellow, Headshift Asia Pacific August 2012 Search Recommend- ations SharePoint & Intranet integration

Attributes of an Enterprise Social Network

Nov 01, 2014

Download

Category:

Business

Author: Ripple Effect Group Asia Pacific

Description:

At Headshift Asia Pacific we follow a user-centred design methodology, so our natural tendency is to shy away from feature lists. But in the interests of trying to describe what the software attributes of an enterprise social network could include, we have created this map - we suggest you to use this in an exploratory way, to help you decide what an enterprise social network will look like in your organisation. See this post for more http://www.headshift.com.au/our-blog/2012/08/30/what-is-an-esn/

Welcome message from author

This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.

Transcript