1 Attract, empower and retain ethical employees Compliance & Ethics Institute September 17, 2014 10‐11:45 a.m. Facilitators: Lorrie Bamford Ann Kulow • Identify strategies (hard and soft skills) needed to attract, educate, enhance, empower and retain ethical personnel resulting in the formation of an ethical culture • Learn from Each Other: • Plan and share techniques specific to the requirements, regulations or limitations of industry • Sharing of identified techniques for maximum effectiveness to provide a workforce of ethical employees Goals of this Session
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Attract, empower and empower and retain ethical employees Compliance & Ethics Institute September 17, 2014 10‐11:45 a.m. Facilitators: Lorrie Bamford Ann Kulow • Identify strategies
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Attract, empower and retain ethical employees
Compliance & Ethics InstituteSeptember 17, 2014
10‐11:45 a.m.
Facilitators:Lorrie Bamford
Ann Kulow
• Identify strategies (hard and soft skills) needed to attract, educate, enhance, empower and retain ethical personnel resulting in the formation of an ethical culture
• Learn from Each Other:
• Plan and share techniques specific to the requirements, regulations or limitations of industry
• Sharing of identified techniques for maximum effectiveness to provide a workforce of ethical employees
Goals of this Session
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Lorrie Bamford – (Gaming Capital Group, LLC)
• Focus on attracting and empowering ethical personnel
Ann Kulow (Harley‐Davidson, Inc.)
• Focus on retaining and empowering ethical personnel
• Coaching with Shared Language (Gallup, other tools)
• Setting clear expectations
• Understanding motivation
• Training to developing an environment where employees feel safe to speak up
• Facilitating open, fair, diverse environments
• Encourage wellness
• Encourage compassion
Fulfilling Dreams While Building an Ethically Engaged Workforce
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Opportunities to Know Your Leadership
Actively Model Tone from the Top Everyday
Model transparency
Model the Valued Behaviors (tied to compensation)
Active encouragement to speak up & ask questions
Fulfilling Dreams While Building an Ethically Engaged Workforce
Insights:
Qualitative Study of the Relationship Between the Employee Engagement of Certain Employees and the Emotional Intelligence of their Respective Leaders
Fulfilling Dreams While Building an Ethically Engaged Workforce
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Insights:
It was observed that most of the managers studied scored well in the Teamwork competency. This could be, in part, a result of the Subject Company’s pervasive philosophy and Expected Behavior that teams would work together towards the same goal
The managers whose employees were most engaged were generally adept at managing conflict and understanding their employee’s needs
Fulfilling Dreams While Building an Ethically Engaged Workforce
Insights:
The managers whose employees were least engaged consistently scored low in the Empathy competency category and this may indicate that some of the workers feel that they are not being listened to or are not understood by their manager
Fulfilling Dreams While Building an Ethically Engaged Workforce
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Insights:
Managers should strive to promote a positive workplace environment to help increase employee engagement. The research suggested that holding meaningful conversations, practicing active listening, and preparing employees for change were critical for employee/manager relationships. The importance of relationship building and compassion cannot be overemphasized
Fulfilling Dreams While Building an Ethically Engaged Workforce
Insights:
Workers can be engaged without a manager who is not emotionally intelligent, but managers who are emotionally intelligent intrinsically seem to better understand how to motivate and engage their workers
Albert Einstein theorized that practicing compassion and kindness led to clearer thinking and a more productive way of working (as cited in William & Penman, 2011, p. 210)
Fulfilling Dreams While Building an Ethically Engaged Workforce
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Breakout into similar industry discussion teams
Using the flip boards, plan and share techniques specific to the requirements, regulations or limitations of your industry
Each team will share identified techniques for maximum effectiveness to attract, empower and retain a workforce of ethical employees