8/13/2019 Attending and Listening Skills
1/16
Attending and Listening
Skills.
8/13/2019 Attending and Listening Skills
2/16
Ways To Treat Children
8/13/2019 Attending and Listening Skills
3/16
Early Sign
OfHospitality
Welcome thechildren
warmly at thedoor of thecounseling
room
Make surethe children
feelcomfortableat their
providedseat.
8/13/2019 Attending and Listening Skills
4/16
(ace the other S!uarely" #andangterus ke arah kanak$kanak
(Head nods" %nggukankepala(%dopt an Open #osture" &edudukanbadan yg terbuka
(Verbal following" #engesanan
secara verbal
(Speech" #ercakapan
(Lean toward the other" condongbadan ke depan
(Make eye contact" &ontek mata
('e relatively relaed" 'erada dalamkeadaan relaks
Th
ec
hara
cte
risti
csth
at
sh
ows
skill
to
tre
atth
e
child
ren
E
L
E
R
O
V
S
H
8/13/2019 Attending and Listening Skills
5/16
Ways to Listen Actively
8/13/2019 Attending and Listening Skills
6/16
Silence is golden. )on*t ever interrupt the
children*s talking.
+ounselor needs to listenattentively and alert to thechildren*s problems.
,isten to the children withempathy and accept thempositively without anyconditions.
+ounselor needs to listenand collect input from thechildren before giving anyinformation.
-nderstan
d thechildren
ot being
/udgemental
-se thesilence
0ive fullattention
TIPS ON IMPROVING ACTIVE LISTENINGSKILL
8/13/2019 Attending and Listening Skills
7/16
Basic Listening Skills
8/13/2019 Attending and Listening Skills
8/16
Open question
$ -sually starts with 1What23
1How23 1Why23 1Where2$ 4o provide self$eposure tothe pupils
Cloze question
$ Starts with 15s it23 1Haveyou23 etc
$ 5ntended to gain informationand provide focus on thediscussion.
8/13/2019 Attending and Listening Skills
9/16
Paraphrase
$ 5t used after the session after counselling
sessions last for a period of time.$ 0uidance teacher provides a restatementbased on the statement from the pupils
+lient6 5 am going to aerobic classafter work. 5t helps me to managethe stress during the working hours.
0uidance 4eacher6 So3 it seemsthat aerobic eercises could helpyou to release your stress.
8/13/2019 Attending and Listening Skills
10/16
Emotional Re le!tion
$ 7eflect the feeling or emotion behindthe story told by the children.
$ 0uidance teacher shows empathytowards the pupils* problem
Client:Meera always talked bad about me tomy classmates. She said that, I copy herhomework, I cheated during the test,
Guidance teacher: So, what she did reallymake you mad right?
$ 5t is very important for the guidanceteacher to use appropriate and right
words to reflect the client*s feelings.
8/13/2019 Attending and Listening Skills
11/16
8/13/2019 Attending and Listening Skills
12/16
$ Making thepupils tokeep talking
withoutdistractingthe flow of
their thought.
$ Eamples6
18es9.2 31Hmmm9..23 and many
more.
Mini
malImpu
lse
8/13/2019 Attending and Listening Skills
13/16
$$ When the guidance teacher is not clear of whatbeen said by the pupils3 she:he should ask forclarification.
$ 4his might happen because of the client*s slowvoice or unclear utterances.
$ 'y asking clarification3 it gives out the messagethat the guidance teacher is really interested in
the client*s problems.15 am not really understand. +an you eplain;2 or1+an you talk about it again; 5 am not very clear.2
As" or!larii!ation
8/13/2019 Attending and Listening Skills
14/16
Ma"in# Con!lusion
+oncluding what has been discussed with thepupils.
4o identify the issues or factors that cause thepupils* problems.
Che!" Per!eption
ollowing the conclusion made before. 4o decide the future issues to focused on.
8/13/2019 Attending and Listening Skills
15/16
Advanced Listening Skills
8/13/2019 Attending and Listening Skills
16/16
Structuring
$ %ble to eplain about counselling includingthe guidance teacher*s role and pupils* role.
- 4hus3 motivate pupils to be actively
involved in the session.
En!uiring
$ 0aining the specific information from the
pupils