AT&T Business in a Box®-High Speed InternetT Business in a Box- High Speed Internet: A Complete IP Communications Solution for Your Business AT&T Business in a Box – High Speed

AT&T Business in a Box- High Speed Internet: A Complete IP Communications Solution for Your BusinessAT&T Business in a Box – High Speed Internet is a cutting-edge, fully hosted, network-based Voice over Internet Protocol (VoIP) service that delivers enhanced communication tools over the AT&T industry leading global IP network. It includes broadband access, advanced voice features, unlimited calling, and a full suite of management services and tools that help you provide the best overall service to your customers, employees and partners.

Benefits Across Your Business • Enhance business productivity with advanced features including

find me/follow me, single Voice Mailbox for wireline and wireless calls, conferencing and click to call.

• Provide Centralized management of your communications system while allowing End Users to control common features and call routing of their own phones via access to a web portal from any internet connection.

• Improve your Return on Investment, choose from our set of certified IP phones, or re-use your analog or Key system infrastructure (up to 4 trunks), and benefit from a potential reduction of costs associated with moves, adds, changes and deletes (MACDs). Unlimited Domestic Long Distance to Meet Your

Communications NeedsAT&T Business in a Box – High Speed Internet provides unlimited on-net, unlimited local and unlimited domestic U.S. long-distance calling, plus competitive international rates. With AT&T Business in a Box – High Speed Internet you gain the efficiency and economic benefits of network convergence for your organization.

Convenience and Control for Administrators and Employees The administrator web portal is intuitive and user friendly, providing centralized administration across your organization for MACDs, reporting and management capabilities.

The personal web portal lets your employees manage their calls and features through a user-friendly online interface. Once logged in, they can check call logs, listen to voice mail messages and manage call settings with the click of a mouse.

AT&T Business in a Box® – High Speed Internet A Network-Hosted VoIP Solution

Benefits

• Mobile employees can be more responsive by listening to voicemail from the web

• Management enhances productivity with Find Me/Follow Me

• End users can reach out instantly without having to make a conference call reservation

Organizational Benefits

• Utilize Find Me/Follow Me so customers call just one number to reach employees

• Unite locations with a simple to manage, voice/data network

• Adjust to your evolving needs by using a scalable service

• Enable just one carrier to meet your local, long distance and data services needs

• Decrease administrator MACD’s, end-users handle minimal configuration

IP Broadband

AT&T BIB Gateway Device

Analog Fax

SIP Phone

Wireless PC

SIP Phone

SIP Phone

PC

PC

or

AT&T BIB_HSI with New SIP Phones

AT&T Broadband AccessAT&T Business in a Box – High Speed Internet is delivered through an AT&T leading edge high speed internet connection.

Virtual Telephone Numbers (VTNs)With VTNs you can assign telephone numbers from your desired area code to any end-user regardless of where the actual phone or person is physically located. VTNs separate the phone number from its geographic location, allowing a remote employee to provide a local feel to other team members, customers and clients. (See the contract or Service Guide for a copy of the VTN disclaimer.)

Extraordinary SupportYou’re not alone! Following installation, AT&T Business in a Box – High Speed Internet includes a 30 day service guarantee and confirmation period. During those 30 days, you will receive extra care to help you and your staff understand how to maximize all the features and benefits that come with your new VoIP solution.

Must include a section on 911 limitations and conditions, see contract or service guide for the required disclosure.

AT&T Business in a Box® – High Speed Internet ___________________________________________________________________________________________________ 2

Feature Packages to Enhance Your Employees’ Communications

StAnDARD PACkAgE (No Personal Web Site)

PREMIUM PACkAgE (Includes Personal Web Site) – Standard Package plus Personal Web Site Features:

Local Service Features

• Abbreviated dial plans • Audible Call Forward • Auto Callback Busy • Call Forward – Busy and no Answer • Call Hold • Call Reason Display • Call transfer – Blind and Consultative • Call Waiting – Block/Unblock

• Caller ID Blocking • Caller ID Presentation • Caller name and number Presentation • Call Restriction • Custom 911 Routing • DID (Direct Inward Dialing) • DOD (Direct Outward)

• Executive Busy Override • External transfer • Fax machines utilizing g.711 Fax protocol • Last number Redial • Music on Hold • Station to Station Dialing • three-way Conferencing

• Alternate name Search • Call Forking • Call Logs • Click to Call • Directory/Contacts

• Locate Me (Find Me/Follow Me) - Call Forward - Busy, No Answer, Variable - Call treatments - Caller Categories (groups) - no Answer Ring timers

- Selective Call Acceptance - Selective Call Forwarding - Selective Call Rejection - Simultaneous Ring • Missed Call notification • Speed Dialing Corporate and Personal

Phone Features: • Bridged Line Appearance • Call Forwarding – Unconditional • Call Park • Call Pickup, Directed, group

• Click to Call LCD • Distinctive Ringing • Do not Disturb • Intercom Calling • Last Call Return • Multiple Line Appearances – Single

and Multiple Extensions

• Call groups • Hunt groups • Outlook Integration • Voicemail (Unified Messaging, Message

Waiting Light, Zero Out Option

• Blocking Options • Caller ID w/name • Directory Assistance (411, 00, nPA 555-1212) • Directory Listing

• Inbound and Outbound Calling (DID/DOD) • LnP (Local number Portability) • n11 • Operator Services

• Originating 8YY • Out of Area telephone number Provisioning • Station-to-Station • E911 Service

AT&T BIB Gateway Device

Key System

Wireless PC

PC

PC

PC

Up to 4 analog trunks

Key System Terminals

IP Broadband

AT&T BIB_HSI with Key System

For more information contact your AT&T Representative.

01/22/13 AB-2138-02

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