Soft Skills –
Personal attributes that enable someone to
interact effectively and harmoniously with
other people
Behavioral Skills –
The action, reaction, or functioning of human mind, under normal or specified circumstances
Case Studies –
A process or record of research into the development of a particular person,
group, or situation over a period of time
Content Preparation
Understanding the Purpose & Requirement
Designing and developing the
content
Modification/changes in the 1st draft
(if need be)
Signing on the final Draft of the
material
Delivering the final content
• Explaining the concept and context of the content.
• Explaining the entire flow of the content
Training the Trainer on the content
• The content developer can play a shadow role with the Trainer
Shadow Role
• Finally delivering the content to the Trainer before the training program date
Delivery
Pre –Training
Design and Develop
Delivery
Post Training
• Diagnosis of challenges
• Understanding the Objective and goal to be achieved Training Need Analysis
• Discussion with HOD(s) and L&D/HR
• Discussion with Team members
One – on – One with the Trainer directly
• Compilation of input from the organization
• Discussion on findings with L&D/HRCompilation
Delivery Methods
Classroom Training
Outbound Training
Combination of Classroom and
Outbound
On-Field (esp. for Sales)
Learning through Games