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1 Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering Brought To You By & Testing & QA Transformation Trends - Capgemini’s 2015 World Quality Report Renu Rajani, VP, Capgemini India
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Page 1: Atagg2015 Testing QA transformation trends - capgemini’s 2015 world quality report

1 Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved

World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering

Brought To You By

&

Testing & QA Transformation Trends -

Capgemini’s 2015 World Quality Report

Renu Rajani, VP, Capgemini India

Page 2: Atagg2015 Testing QA transformation trends - capgemini’s 2015 world quality report

2015-16

World Quality Report 2015 October 2015

Page 3: Atagg2015 Testing QA transformation trends - capgemini’s 2015 world quality report

3 Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved

World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering

Contents

World Quality Report 2015-16

About the Report

Key Research Findings

Page 4: Atagg2015 Testing QA transformation trends - capgemini’s 2015 world quality report

4 Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved

World Quality Report 2015-16 | Sep 2015

Section 1: World Quality Report 2015-16

Page 5: Atagg2015 Testing QA transformation trends - capgemini’s 2015 world quality report

5 Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved

World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering

World Quality Report 2015-16 (7th Edition)

The 80 page report + 10 country pullouts (translations for

Germany, France, China)

6 main chapters covered in this edition:

• Digital Transformation

• QA and Testing Budgets Outperform

• Security Testing is the Top IT Strategy Priority

• Agile Testing Maturing to the Enterprise

• Industrialization Becoming More Advanced

• Test Environments and Test Data Management

Mark Buenen & Ajay Walgude (co-authors) & 50+ other

Capgemini and Sogeti Testing SMEs, Region/Country Leads,

Sector and TLI SMEs, as well as SMEs from HP

Sector analysis (included in the main report) + country pull-

outs:

• Industries: CPRD; E&U; FS; Govt. & Public Sector; TME, High

Tech, Automotive, Healthcare & LifeSciences (new)

• Geographic analysis: ANZ; China; France; Germany; Benelux;

North America; Nordics; UK, Eastern Europe, Middle East (new)

Page 6: Atagg2015 Testing QA transformation trends - capgemini’s 2015 world quality report

6 Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved

World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering

About the Research Study

Company size: 1,000 –

4,999, 5,000 – 10,000

and 10,000+

Controlled mix of CIOs,

IT Directors, VP

Applications/QA, Testing

Manager and CDO/CMO

See next slide for

detailed splits

1560 interviews

CATI 25% (390)

CAWI 75% (1170) Global study

April – June 2015

All interviews

conducted abided by

the rules and

regulations set by the

MRS

How

When

Where

Who

What

Study details

Page 7: Atagg2015 Testing QA transformation trends - capgemini’s 2015 world quality report

7 Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved

World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering

Detailed Split of Research Surveys by Region/Sector/Profile

Page 8: Atagg2015 Testing QA transformation trends - capgemini’s 2015 world quality report

8 Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved

World Quality Report 2015-16 | Sep 2015

Section 2: Key Research Findings

Page 9: Atagg2015 Testing QA transformation trends - capgemini’s 2015 world quality report

9 Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved

World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering

Executive management objectives with QA & Testing

Page 10: Atagg2015 Testing QA transformation trends - capgemini’s 2015 world quality report

10 Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved

World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering

Top 5 technical challenges in Application development

Page 11: Atagg2015 Testing QA transformation trends - capgemini’s 2015 world quality report

11 Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved

World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering

Top 5 business challenges for Application development

Page 12: Atagg2015 Testing QA transformation trends - capgemini’s 2015 world quality report

12 Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved

World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering

Top 5 most important aspects of your IT strategy

Page 13: Atagg2015 Testing QA transformation trends - capgemini’s 2015 world quality report

Digital Transformation

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14 Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved

World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering

Percentage of Organizations with a dedicated Chief Digital Officer

Page 15: Atagg2015 Testing QA transformation trends - capgemini’s 2015 world quality report

15 Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved

World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering

QA and Testing budget split for new developments

Page 16: Atagg2015 Testing QA transformation trends - capgemini’s 2015 world quality report

16 Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved

World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering

Challenges for Testing Customer Experience in Multi-channel solutions

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17 Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved

World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering

Focus areas for testing mobile applications

Page 18: Atagg2015 Testing QA transformation trends - capgemini’s 2015 world quality report

18 Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved

World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering

Greatest challenge in testing mobile and multi channel (Mobile, Social, Traditional) applications

Page 19: Atagg2015 Testing QA transformation trends - capgemini’s 2015 world quality report

QA and Testing budgets outperform

predictions

Page 20: Atagg2015 Testing QA transformation trends - capgemini’s 2015 world quality report

20 Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved

World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering

Budget allocation as percentage of IT spend

Page 21: Atagg2015 Testing QA transformation trends - capgemini’s 2015 world quality report

21 Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved

World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering

QA & Test budget versus Digital Maturity

Page 22: Atagg2015 Testing QA transformation trends - capgemini’s 2015 world quality report

22 Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved

World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering

Split of QA and Test Budget

Page 23: Atagg2015 Testing QA transformation trends - capgemini’s 2015 world quality report

23 Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved

World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering

Focus areas for IT Strategy

Page 24: Atagg2015 Testing QA transformation trends - capgemini’s 2015 world quality report

24 Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved

World Quality Report 2015-16 | Sep 2015

Security Testing is the Top IT Strategy

Priority

Page 25: Atagg2015 Testing QA transformation trends - capgemini’s 2015 world quality report

25 Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved

World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering

Commonly performed security testing activities

Page 26: Atagg2015 Testing QA transformation trends - capgemini’s 2015 world quality report

26 Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved

World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering

Type of security testing team

Page 27: Atagg2015 Testing QA transformation trends - capgemini’s 2015 world quality report

27 Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved

World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering

In what stage of Application Lifecycle is security testing undertaken?

Page 28: Atagg2015 Testing QA transformation trends - capgemini’s 2015 world quality report

Agile Testing Maturing to the Enterprise

Page 29: Atagg2015 Testing QA transformation trends - capgemini’s 2015 world quality report

29 Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved

World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering

Approaches to testing in agile in your organization

Page 30: Atagg2015 Testing QA transformation trends - capgemini’s 2015 world quality report

30 Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved

World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering

Challenges faced in applying testing to agile development

Page 31: Atagg2015 Testing QA transformation trends - capgemini’s 2015 world quality report

31 Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved

World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering

Implementation of various DevOps practices

Page 32: Atagg2015 Testing QA transformation trends - capgemini’s 2015 world quality report

Industrialization Becoming More

Advanced

Page 33: Atagg2015 Testing QA transformation trends - capgemini’s 2015 world quality report

33 Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved

World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering

Standardized/industrialized Testing Center of Excellence (TCOE)

Page 34: Atagg2015 Testing QA transformation trends - capgemini’s 2015 world quality report

34 Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved

World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering

Plan to create Standardized / Industralised TCOE

Page 35: Atagg2015 Testing QA transformation trends - capgemini’s 2015 world quality report

35 Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved

World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering

Important Elements in the setup of TCOE

Page 36: Atagg2015 Testing QA transformation trends - capgemini’s 2015 world quality report

36 Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved

World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering

Roles in Agile TCoE

Page 37: Atagg2015 Testing QA transformation trends - capgemini’s 2015 world quality report

37 Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved

World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering

Percentage of automated test cases within the organization

Page 38: Atagg2015 Testing QA transformation trends - capgemini’s 2015 world quality report

38 Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved

World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering

Test Automation Benefits

Page 39: Atagg2015 Testing QA transformation trends - capgemini’s 2015 world quality report

39 Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved

World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering

Test Automation challenges

Page 40: Atagg2015 Testing QA transformation trends - capgemini’s 2015 world quality report

Test Environments and Test Data

Management

Page 41: Atagg2015 Testing QA transformation trends - capgemini’s 2015 world quality report

41 Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved

World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering

Allocation of Testing Budget

Page 42: Atagg2015 Testing QA transformation trends - capgemini’s 2015 world quality report

42 Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved

World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering

Test Environment types

Page 43: Atagg2015 Testing QA transformation trends - capgemini’s 2015 world quality report

43 Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved

World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering

Percentage of testing performed in a Cloud-based test environment

Page 44: Atagg2015 Testing QA transformation trends - capgemini’s 2015 world quality report

44 Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved

World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering

Challenges with Test Environment Provisioning

Page 45: Atagg2015 Testing QA transformation trends - capgemini’s 2015 world quality report

45 Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved

World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering

Test Data Generation techniques

Page 46: Atagg2015 Testing QA transformation trends - capgemini’s 2015 world quality report

46 Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved

World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering

Challenges in managing test data

Page 47: Atagg2015 Testing QA transformation trends - capgemini’s 2015 world quality report

47 Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved

World Quality Report 2015-16 | Sep 2015 Agile Testing Alliance Global Gathering

Summary of Findings & Recommendations

Re-focus QA &Testing on Customer Experience and Business Assurance

Transform traditional TCoE to Agile & DevOps

Industrialize Security Testing

Use Predictive Analysis to prioritize testing activities

Continue to grow Test Automation

Build Virtualization and Cloud Testing Platform capabilities

Expand skill sets of QA & Test teams

Page 48: Atagg2015 Testing QA transformation trends - capgemini’s 2015 world quality report

www.capgemini.com/testing

www.sogeti.com/testing

www.hp.com

The information contained in this presentation is proprietary and confidential.

Copyright ©2015 Capgemini, Sogeti, and HP. All rights reserved.

Rightshore® is a trademark belonging to Capgemini.

No part of this document may be modified, deleted or expanded by any process or means without prior written permission from Capgemini.

About HP

HP is a technology company that operates in more than 170 countries around

the world. We explore how technology and services can help people and

companies address their problems and challenges, and realize their

possibilities, aspirations and dreams. We apply new thinking and ideas to

create more simple, valuable and trusted experiences with technology,

continuously improving the way our customers live and work.

No other company offers as complete a technology product portfolio as HP.

We provide infrastructure and business offerings that span from handheld

devices to some of the world’s most powerful supercomputer installations.

About Capgemini and Sogeti

With almost 180,000 people in over 40 countries, we are one of the world’s foremost providers of

consulting, technology and outsourcing services. The Capgemini Group reported 2014 global

revenues of EUR 10.573 billion. A multicultural organization through and through, we’ve

developed our own way of working via the Collaborative Business Experience™ and Rightshore®,

our worldwide delivery model.

Sogeti is a leading provider of technology and software testing, specializing in Application,

Infrastructure and Engineering Services. Sogeti brings together more than 20,000 professionals in

15 countries and has a strong local presence in over 100 locations in Europe, USA and India.

Sogeti is a wholly-owned subsidiary of Cap Gemini S.A., listed on the Paris Stock Exchange.

Together Capgemini and Sogeti have developed innovative, business-driven quality assurance

(QA) and Testing services, combining best-in-class testing methodologies (TMap® and TPI®) to

help organizations achieve their testing and QA goals. The Capgemini Group has created one of

the largest dedicated testing practices in the world, with over 17200 test professionals.

Page 49: Atagg2015 Testing QA transformation trends - capgemini’s 2015 world quality report

Confidential | Copyright © Agile Testing Alliance Global Gathering

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