Summary In order to pursue the objectives of the present study, the entire work has been broadly divided into six chapters. The first chapter, being introductory segment deals with three parts Human Resource Management, Human Resource Development and Telecom Sector. In first part give brief idea about concept, definition, features and importance of Human Resource management. In second part, concept, evolution, History & mechanism about Human Resource Development practices which is heart being Area of our study. The last part is Telecom Sector in which we will collect information. In this we discuss the history, present status of telecom sector also we gain the information about demographic profile of Gwalior. The second chapter titled ‘Review of Literature’ covers the review of research work carried out by various researchers in the area of Human resource Management, Human resource Development Practices and Telecom Sector. In this we also discuss the many studies which are related to impact of technology changes & working environment on HRD Practices. In review of literature a through reference is made to the existing and accessible works of research scholars.
58
Embed
Aswathappa - Shodhganga : a reservoir of Indian theses ...shodhganga.inflibnet.ac.in/.../10603/43612/6/chapter-6.docx · Web viewIn this we also discuss the many studies which are
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
Summary
In order to pursue the objectives of the present study, the entire work has been
broadly divided into six chapters.
The first chapter, being introductory segment deals with three parts Human
Resource Management, Human Resource Development and Telecom Sector. In
first part give brief idea about concept, definition, features and importance of
Human Resource management. In second part, concept, evolution, History &
mechanism about Human Resource Development practices which is heart being
Area of our study. The last part is Telecom Sector in which we will collect
information. In this we discuss the history, present status of telecom sector also we
gain the information about demographic profile of Gwalior.
The second chapter titled ‘Review of Literature’ covers the review of research work
carried out by various researchers in the area of Human resource Management,
Human resource Development Practices and Telecom Sector. In this we also
discuss the many studies which are related to impact of technology changes &
working environment on HRD Practices. In review of literature a through reference
is made to the existing and accessible works of research scholars.
The third chapter titled Research Methodology is divided in to five pats Research
methodology, design, target people, the tools for data collection and tool used for
data analysis. The study exploratory in nature with survey was the maid for
conducting research. After survey many telecom companies whether they adoptable
for adoption new technology, & if they adopt what was the impact of it. Second
thing is to find out the condition of working environment in which employees feel
comfortable for doing & performing their job in more effective manner. The
sample frame employees of Gwalior (M.P.), Datia, Shivpuri and Ashok Nagar.
Purposive sampling technique was used to select sample element. The sample size
was selected carefully by giving an equal importance o each selected companies
which are Bharti Airtel, Relince Communication, Idea Cellular, Vodafone and
BSNL. 500 questionnaires were distubreted in 5 different companies equally, out
of which 350 were received back after discarding 50 questionnaires as they half
field only 300 were considered for further analysis. A structured questionnaire was
developed to check the satisfaction level of employees in Telecom Sector. The
questionnaire was divided into three sections namely A, B, and C. section A,
include HRD practices, Section B and section C measured Working Environment.
The final data was collected on a 1 to 5 likert type scale. A likert scale is a type of
psychometric scale frequently used in social research. Usually take the following
formate.1 indicate minimum agreement & 5 indicate maximum agreement. The
entire three questionnaires were tested for reliability and validity. Content validity
was established through introduction of measures to panel of judges consisting of
expert in the area of specialization from the academic a. Two ways ANOVA was
applied to evaluate the significance of difference between the types of HRD
Practices. The cause and effect relationship for all the variables were established
separately. The relationship between dependent and independent variables were
established internal consistency of measures was established through item to total
correlation. Items having insignificant correlation coefficient value with total were
deleted from the measures. The reliability of all the four measures was computed
by using SPSS software.
T-test was performed to analyze difference between values of two independent data
sets and response of every case for respective variables. The result was discussed
with F values and its significant level then by calculating T value and levels of
significant.
Before applying regression analysis on the data was tested for its Normality by
non-parametric, one-sample Kolmogorov-smninov Test with the help of SPSS
software. The results were tabulated.
After conforming that the data had normal distribution, the data was tested for the
relationship between the dependent variable and corresponding independent
variables by using SPSS software. After careful analysis it was concluded that the
relationship between depended variables and corresponding independent variables
is liner and simple liner was applied and results were discussed.
The last chapter i.e. the sixth chapter divided into three parts- Summary,
Conclusion and Suggestion. The summary of the complete report is presented in
this chapter. The chapter concludes the report by correlating the objective of the
study with the results obtained. The compressive suggestion based on the results of
the study deals with the HRD is as old as man himself.
The reference has been presented in a standard format. The questionnaire used as
tool to collect data is presented in the appendix.
Enormous work has already been done on the subject however, organizations and
industries yet need to realize and appreciate the vital role played by the HRD and
damages in its non implementations could cause. It is sincerely hoped that the
suggestions offered by the Researcher would be useful to the organizations under
study and helpful to the management in implementing and formulating the policies
and practices in respective organizations, as same would be derived out of the
present existing ground realities.
Conclusion
In the light of the above findings, it can be concluded that in recent times, Indian
telecom market has emerged as one of the fastest growing telecom markets in the
world, particularly by the unparalleled growth in mobile telephony and now the
second largest telecommunication market globally. In the present changing scenario
human resource development practices play very important role for employee’s
point of view as well as development of whole organization. The study in the
project has lead to an understanding of the environment encompasses and
influences of different HRD practices with respect to technological changes &
working environment in the telecommunication sector.
In conclusion the study found technological changes and working environment are
not only influencing factor but there may be some other factors which affects HRD
practices. A survey was conducted with 3 questionnaire comprising in first 13 items
for HRD practices; in second there was 8 items for technological changes & last
which is working environment include 28 items related to Quality of Work life and
I Monika Agarwal undergoing Research Project as a part of the degree of Doctor
of Philosophy pursuing from Jiwaji University Gwalior (M.P.). You are requested
to respond to the questions mentioned below. The information so collected will be
used strictly for academic purpose only and the identity of the respondents shall
remain confidential. Please state your agreement in the scale of 1 to 5 where 1
indicates minimum and 5 indicates maximum agreement with the statements.
Demographic profile: Gender Male / Female
Age: Up to 30 31 to 40 41 to 50 51 and Above
Qualification: H. Sc. Graduation/ Degree post Graduation above PG
Experience in yrs: Up to 10 11 to 20 21 to 30 31 and Above
Monthly Salary in 000: Up to 10 11 to 20 21to 30 31 to 40 41 to 50 Above50
Designation: …………………Section A
1 2 3 4 51 Training programmes are mainly based on firm-specific
knowledge.2 Is Training helps you to increase your technical skills & potential3 Are you aware of training policy of your company 4 Is Training helps you in all to know your hidden talent &
capabilities5 Job rotation in your company is done to facilitate employee’s
development.6 Appraisal system in your organization is growth & development
oriented.7 You have clear knowledge about criteria adopted for performance
appraisal in your company 8 Your satisfaction level with the Performance Appraisal system
adopted in the Organization.9 It also provide a frank discussion for both the appraisal & the
appraised10 Is transfer helps to avoid monotony & boredom11 Is promotion helps for boosting moral & retain skills of employees12 Is promotion based on seniority & merit level of employees13 Is transfer satisfying needs of both employer & employees
Section B
In order to cope with the technological changes what are the alternatives of employee development used in the organization.
1. Hiring Developed workforce 1 2 3 4 5 2. Outsource Technology 1 2 3 4 53. Outsource Human Resource 1 2 3 4 54. Give your satisfaction level with the frequency of training and development program
in your organization 1 2 3 4 5 Your organization prepares executives for the technological changes in your industry?
1. Technical training 1 2 3 4 52. In house training programme 1 2 3 4 53. Specialized training with external agencies 1 2 3 4 5 4. Adventure training 1 2 3 4 5
Section C 1 2 3 4 51 When an employee does good work his supervising officers
take special care to appreciate it2 My superiors ask me for feedback on his/her performance
whether positive or negative.3 How far are you satisfied with the your position in
organization4 Does your work put you in emotionally disturbing situations.5 I put my all efforts to get the job done.6 Most of employees understand the mission of your
organization.7 There is a good team-spirit and cooperation in the
organization8 Do you ever feel emotional attachment with Organization9 Does the company provide you right atmosphere, climate
that can help you in more learning process.10
I have a reasonable chance of promotion if I work hard
11
The psychological climate in this organization is very helpful for any employee in developing him/herself by acquiring new knowledge and skills
12
When a problem arises in the company, it is discussed openly and tried to be solved rather than keep on accusing each other.
13
Please indicate your level of satisfaction with the work load
14
The personnel policies in this organization facilitate employees’ development
15
Are there any Programmes for women Employees.
16
Organization provides me with opportunity to prove my worth
17
My Organization involves employees in helping to set goals for the Organization.
18
Do you think that organization programmes & policy helps to reduce stress.
19
My superiors ask me for feedback on his/her performance whether positive or negative.
20
My superiors supported me when I go beyond my job description to help another employee in my Organization.
21
Overall your organization is a great place to work.
22
When a problem arises in the company, it is discussed openly and tried to be solved rather than keep on accusing each other.
23
Most employees in my organization enjoy their work
24
When an employee does good work his supervising officers take special care to appreciate it
25
My Organization welcomes and encourages employees to “think outside the box”.
26
Work is fairly distributed in my department.
27
Do you yourself take part in the planning of your work
28
Do you think that organization give you a feeling of security and improves your productivity
Thanking You
SECTION A
Reliability Statistics
Cronbach's
Alpha
Cronbach's
Alpha Based on
Standardized
Items N of Items
.647 .644 13
Item-Total Statistics
Scale Mean if
Item Deleted
Scale Variance if
Item Deleted
Corrected Item-
Total Correlation
Squared Multiple
Correlation
Cronbach's
Alpha if Item
Deleted
VAR00001 46.8771 20.690 .494 .470 .595
VAR00002 46.8396 21.882 .264 .371 .632
VAR00003 46.8840 21.041 .456 .410 .601
VAR00004 47.0614 19.537 .611 .584 .571
VAR00005 47.3140 23.175 .130 .351 .653
VAR00006 47.0819 22.986 .184 .202 .643
VAR00007 47.2491 24.373 .020 .142 .665
VAR00008 47.0375 21.940 .310 .204 .624
VAR00009 46.9420 23.315 .191 .319 .650
VAR00010 47.4642 20.434 .426 .608 .602
VAR00011 47.0853 22.352 .198 .482 .644
VAR00012 47.0444 23.344 .189 .353 .648
VAR00013 47.2014 21.237 .286 .295 .629
KMO and Bartlett's Test
Kaiser-Meyer-Olkin Measure of Sampling Adequacy. .505
Bartlett's Test of Sphericity Approx. Chi-Square 920.731
df 78
Sig. .000
Total Variance Explained
Component
Initial EigenvaluesExtraction Sums of Squared Loadings Rotation Sums of Squared Loadings