Corporate presentation May 2013
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Corporate presentation
May 2013
2
Содержание
…............................................................................................................................. About Asteros Group 3
…............................................................................................................................. IT and engineering infrastructure 11
…............................................................................................................................. Safety and security systems 20
…............................................................................................................................. Consulting and business applications 27
…............................................................................................................................. IT Outsourcing 32
1 About Asteros Group
4
Asteros at a glance
128 195
300 264
368
587 617
2006 2007 2008 2009 2010 2011 2012
1 700 employees
$ 617 M annual revenue*
15 years in IT market
Shareholders: IFC (World Bank), Company
Management
#1 provider of infrastructure solutions for offices
and facilities in Russia (2012)**
#1 in information security services (2011,
2012)***
#2 systems integrator of Russia (2011, 2012)***
IT infrastructure
Engineering systems
Security
Consulting and business applications
Outsourcing
Fact sheet Business growth, $ M
Achievements
Lines of business
*FY2011 (April 1, 2011 – March 31, 2012)
**According to CNews, Russia’s leading IT analytical agency
***According to IDC, world’s leading ranking agency in IT
5
Asteros Group’s structure
Asteros Group
Asteros Consulting
Asteros Service
Designing and building IT infrastructure
and engineering systems of data centers, offices
and facilities; integrating security systems
Designing and implementing information security
systems, IT security consulting
Support and maintenance of IT systems, IT
outsourcing, cloud IT services
Asteros Engineering and IT Infrastructure
Asteros Information Security
Solving clients’ business tasks with the of cutting-edge
technologies of management consulting, business
applications and software development
6
2nd largest systems integrator in Russia (2011, 2012)
#1 in information security services (2011, 2012)
Top-5 in IT outsourcing (2011)
Best partner solution in Russia (2010)
IT company of the year in Russia (2010)
#1 in integrated infrastructure of offices and facilities (2012)
Largest call-center implementation project (2010)
Top-5 systems integrator in data center implementation (2012)
Grand Prix (VTB HQ)
People's Choice Award (TNK-BP HQ)
Top-10 largest consulting companies of Russia (2011)
Top-5 in the ranking “IT consulting: development and systems integration” (2011)
The most dynamically growing IT company in Russia (2010)
Awards and recognition
*Russia’s leading news agency ***one of the leading Russian rating agencies
**Russia’s leading IT analytical agency
*
**
***
7
Asteros has branches and representative offices across Russia
and the CIS
Saint Petersburg
Kiev
Moscow
Perm
Omsk
Novosibirsk
Almaty
Ashkhabad
Krasnodar
Saransk
Samara
8
Partners
Consulting and
business applications
IT infrastructure and
engineering systems
Security systems
IT outsourcing
9
TOP Clients in Ukraine
Government
Education
Industry
Telecom
Finance
Energetics
Other
9
Ministry of
Internal
Affairs of
Ukraine
The Central
Election
Commission of
Ukraine
State Administration of
Kyiv
Traffic police in
Lviv region
Ternopil, Lviv, Nikovaev,
Khmelnitskiy, Zakarpatya
Regional Energy Company
National
Agrarian
University
Zhytomyr
Technical
University
Institute for
Theoretical
Physics
2 IT and engineering infrastructure
Our projects
11
Technology: Avaya SIP Contact Center, Polycom
The number of operator seats: 400
480 IVR ports
Developed regional network of videoconferencing
Scope of a project
The construction of the contact center and videoconferencing
Ukrtelecom
1
1
The first in the CIS fully
featured multimedia contact
center
Systems contact center
400 operators (Extended up to 400+ in December 2012)
The system of recording conversations and display forms
operators Nice Perform
Reporting system of the contact center IQ
The planning system load contact center Teleopti WFM
A large-scale video conferencing system deployed in more than 30
branch offices
12
Technology: Polycom
12 nodes
Location: Kiev, Donetsk, Lviv, Dnipropetrovsk, Kharkiv, Odessa,
Simferopol
Scope of a project
Building a video conferencing system MTS-Ukraine
1
2
"Asteros Ukraine" - one of the
oldest and the main partners
of Polycom in Ukraine
Centralized network to the main site in Kiev
7 regional offices of MTS
The system is based on the H.323 standard using Polycom
solutions
13
General contractor for the construction of engineering infrastructure of data
centers in the macro-regions MTS (including Kiev)
1
3
The largest building data
center operator in the CIS
The purpose of the project - preparing the IT infrastructure to the
growing needs of the business until 2012 and the introduction of
3G technology
Improving the reliability of all information systems, mission-critical
enterprise applications
Improving the quality of customer service
Save up to 30% on energy consumption through the use of chiller
cooling technology
13 data centers and server
Location: Kiev, Vladivostok, Nizhny Novgorod, Novosibirsk,
Samara
Implementation period: 2 years
Scope of project
14
Location: Kiev, Dnepropetrovsk, Donetsk, Kharkiv, Lviv, Odessa,
Simferopol
Technology: Avaya
The number of jobs: 200
660 IVR ports
Scope of project
Building a distributed contact center for the company "Astelit" (a
trademark of Life :)
1
4
The largest building Avaya
contact center for service
provider in Ukraine
Architecture of solution
Single point of control, administration, billing, monitoring of
emergencies
Edinoy distributed call center
Edinoy system IVR, CMS, CTI, Nice, etc.
15
34 floors
60,000 square meters
3,000 workstations
1,233 kilometers of cable
2 data centers (1,400 square meters), dealing center and other systems
Project scope
General contract for IT infrastructure implementation for VTB
Bank
Russia’s largest infrastructure
implementation for 2 years
in a row (2011 and 2010, CNews)
Engineering infrastructure
Intelligent structured cabling system
Distribution power supply system, uninterrupted power supply
TV receiving system
Data centers engineering infrastructure, chiller plant
Videoconferencing, digital conference systems (“Congress“ systems),
multimedia systems for meeting rooms
Security
Site security premises for IT
Gas fire-fighting system for engineering and utility services rooms
IT infrastructure
Corporate data network, enterprise IP telephony
IT infrastructure monitoring center
16
General contract for “turnkey” implementation of IT and
engineering infrastructure for Sochi Olympic Airport
The largest project in aviation
industry
Third largest IT infrastructure
implementation in Russia (2010)
Engineering infrastructure Internal power supply
Television and radio broadcast systems, master clock system
Data center engineering infrastructure
Safety and security Intruder alarm and CCTV, warning systems
Control and access management systems
Terroristic and sabotage device detection system
Airport-specific systems Baggage transportation and check-in systems
Flight information display system (FIDS)
Airport microcellular network system
IT infrastructure SCS, corporate data transmission network, corporate IP telephony
IT systems and data storage, infrastructure software
1,500 workstations
24,000 square meters
37 IT systems
2,300 SCS ports
Project scope
17
General contract for design and construction of regional control centers
Asteros offers General Contractor
services, including construction,
when implements 75%+
of the whole project
Engineering infrastructure
External and internal electricity supply
Building management systems
Engineering infrastructure for data centers
Cold supply system
IT infrastructure
Corporate data transmission network, VoIP
Control communication and cellular communication amplification
systems
TV and radio broadcast systems
Safety and security systems
2,000 workstations
Geography
St Petersburg: 5,000 square meters
Volgograd: 5,000 square meters
Chelyabinsk: 8,000 square meters
Project scope
SYSTEM OPERATOR OF
THE UNIFIED ENERGY SYSTEM
18
IT and engineering infrastructure implementation for engineering
center of Russian Helicopters
Construction of conference hall
and PLM center in the design
office
Engineering infrastructure
Uninterrupted and guaranteed power supply
Building management systems
TV and radio broadcast systems
Engineering infrastructure for data centers
Videoconferencing
Digital conference systems, conference hall and meeting rooms
IT infrastructure
Corporate data network
Corporate IP telephony
PLM center in the design office
Safety and security systems
Information security and CCTV
Access control system, intruder alarm, integrated security system
MIL Moscow Helicopter Plant and OAO “Kamov” (members of
Russian Helicopters Holding)
2,500 workstations
43,000 square meters
Project scope
MIL Moscow Helicopter Plant
19
Implementation of IT infrastructure, integrated security systems
and engineering infrastructure in new office “Nordstar” (TNK-BP)
Construction of oil crisis center
and visual oil flow simulation
center
IT infrastructure and security systems
Local area network, enterprise telephony system
TV and radio receiving systems
Office printing systems
Oil crisis center and visual oil flow simulation center
Multimedia and videoconferencing
Site security systems
Voice fire alarm and evacuation management systems
Engineering infrastructure
Structured cabling system
Internal (uninterrupted and guaranteed) power supply and lighting
Building management systems
Ventilation, gas and smoke removal systems
20 floors
3,500 workstations
37,000 square meters
Project scope
20
Implementation of principal “Olympic Village” infrastructure
for Sochi-2014
After 2014 Winter Olympics,
“Olympic Village” will transform
into comfortable health resort
Design and integration of low current systems for the main
“Olympic Village”:
Transport information network system
Building management systems, automatic system for commercial
measurement of power consumption
Safety and security systems (access management systems,
security and fire alarm systems, CCTV)
Engineering systems monitoring
The new infrastructure conforms to requirements of international
sports organizations and Russian regulatory authorities (Russian
Home Office, Federal Security Guard Service, Federal Security
Service (FSB) of Russia, Russian Emergency Ministry).
Total area 70 hectares
59 buildings
Total area 320,000 square meters
Project scope
3 Safety and security systems
Our projects
22
Implementation of “Safe Citry” program in preparation to Winter
Olympics 2014 in Sochi
From “Safe City” to effective
“Safe Region” system
Integration of complex automated surveillance and analytic system
“Safe Sochi” with management information systems of the city and
Krasnodar Territory
“Turn-key” IT infrastructure implementation: telecom infrastructure,
fiber optics, surveillance center, regulations for interaction with
emergency services
Decision-making system
1,400 street video cameras to be connected by 2014
World best practices in street surveillance
Sochi Administration
23
General contract for building integrated security systems
of VTB Arena park
VTB Arena park will host
FIFA-2018 Cup
Total area – 3,3 M sq. ft.
Asteros delivers security systems for VTB Arena park (Moscow
“Dynamo” stadium):
Fire-fighting systems
Building management systems for monitoring and management of
engineering and HVAC systems
Structured cabling system and data network for security systems
integration
Automated traffic management system
Automated parking systems
Ticket entry system
Asteros implements central monitoring station that ensures safety
of VTB Arena construction site.
24
Integrated security systems at Novosibirsk Metro
Anti-terrorist security protection
of the third-busiest metro system
in Russia
Design of passenger and baggage security checkpoints in
dedicated station areas
Implementation of engineering systems
Deployment of operator workstations
Supervisory Control and Data Acquisition system in the single
surveillance center equipped with standby servers, uninterruptible
power supply, video monitors
13 station (till 2013)
Protection of 300,000 passengers per day
Project scope
25
Assessment of vulnerabilities at Khabarovsk Airport
Assessment results were
confirmed by Russian Federal
Air Transport Agency
(ROSAVIATSIA)
Assessment of transport infrastructure security and its level
protection against external threats according to Russian Federal
Law Concerning Transportation Security #16:
Review of airport's security documentation and its compliance with
applicable laws and regulations
Inspection of the airport perimeter, evaluation of its technical
features including geologic, hydrologic and geographic aspects of
its location
Audit of technical systems protecting the terminal including
check-in counters, luggage screening equipment, metal detectors
and CCTV systems
List of potential threats and critical elements uncovered during site
inspection
The largest airport in the Russian Far East
1.6 million passenger per year
Project scope
26
Implementation of access management system for MegaFon
The largest implementation of
Oracle IDM in Russia
Corporate access management system deployment
Role model design
Integration with Microsoft Active Directory, Microsoft Exchange,
payroll application SAP HR, PeterService BIS information billing
system
20,000+ employees
100 network administration and IT Security specialists
Oracle Identity Manager technology
Project scope
27
Improvement of information security systems
Conforms to the Standard of the
Bank of Russia on information
security of banking systems 1.0-
2008
Audit of Information Security systems in bank’s headquarters
and a number of subsidiaries
Development of management, regulatory and methodological
documents
Proposals for implementation of software and technical security
measures:
Leakage prevention system for classified information
IT security events monitoring system
System for control of information security measures and systems
4 Consulting and business applications
Our projects
29
Development of a management decision-making system
The first development of a
management decision-making
system for a large one-industry
holding
Development of methodology, tools and process of management
decision-making
Management decision-making system
Electronic document management system
Timeline: 6 months
Management company and divisions: trading, generation, retail
4 territorial generating companies with their subsidiaries
Utilities companies
Service companies
Project scope
30
Improvement of maintenance processes in the Novolipetsk
Steel Mill using SAP technology
Unique level of detail
of planning processes for
a Russian enterprise
Project goals
Transfer of maintenance and repair function from production
departments to a new service department
Centralization of MRO function in MRO Center
MRO processes automation and development of business
intelligence layer
Technologies
SAP Plant Maintenance
SAP Business Objects
Next step
Rollout across other enterprises of the holding
Mobile MRO
14 main production departments
7 repair departments
600 SAP PM users
60 BI users
Project scope
31
Implementation of unique Asteros Contact solution (MegaFon)
The largest call center
implementation in Russia of 2009
(CNews)
Implementation of the Asteros Contact solution improved
performance of contact centers and the quality of customer
service
6 subsidiaries
14 contact centers
2,700+ workspaces
Unique innovative technologies (SSO,WWF, front-end integration)
Asteros is the winner of Microsoft’s international contest
“Partner of the Year” 2010
The first project of this kind in Russia
32
Development of analytical service for Siberian Coal Energy
Company
The first development of
analytical service for a major
Russian holding to enhance
already functioning Shared
Services Center
Project goals
New division in Consolidated Service Center and inception of
company analysts community
Implementation of an analytical service consolidating all
information flows of the holding
Number of users
300-400 top managers
1 500 analysts
Timeline: 5 months
5 IT Outsourcing
Our projects
34
Maintenance of “Client-Bank” system and cryptoprotection
application (Sbersign) for Sberbank of Russia
Servicing customers
of Povolzhsky Bank at remote
sites up to 300 kilometers
Moscow and Moscow Region (“Client-Bank” and Sbersign)
20 000 workspaces of “Client-bank” and Sbersign systems
First-line support, on-line consulting
New quality level of service delivery
Povolzhsky Head Office
22 000+ customers – legal entities in 7 regions
Application installation and update, basic training
Adherence to quality standards in all branches
About 700 tickets per month
The longest standard request fulfillment – 16 hr,
urgent request – 8 hr
Bank’s request management system is integrated with Asteros
Service Desk
35
IT assets management of Interregional Distribution Grid
Company of Siberia (“MRSK Sibiri “)
The largest outsourcing project
for energy industry
Central and local maintenance of workstations and hardware (5х8)
Full transfer of the client’s IT department to Asteros within
3 business days
Guaranteed availability of core IT systems: 24x7
Strategic IT Consulting
Project management
8 business units
304 remote objects of an energy company
30,000 hardware units
250 applications
Project scope
36
Implementation of IT infrastructure and key airport business
systems in Terminal E of the International Sheremetievo Airport
Turnkey airport implementation
on terms of monthly rental
payments
Procurement and turnkey implementation of all IT systems:
Local area network
Enterprise telephony
Back-office systems
Procurement and implementation of airport-specific business
systems:
Passenger registration and departure systems
Control communication circuit
Booking and ticket sales systems
Baggage tracing system
Airport operations and resource management systems
Financial model
IT and telecommunications infrastructure were deployed in the
new terminal on terms of payment by installments in 5 years with
an option to buy
SLA-based maintenance of all systems
First-line service support during the rent period
37
IT systems outsourcing and hosting of IT infrastructure services
IT infrastructure, applications and workstations support
Partnership with IBM
3 000 workstations
10+ local data centers
50+ cities in Russia
Timeline: 7 years
…The quality performance of service incidents and
requests is maintained on the top level of the SLA, which
means that the company is focused on delivery of the
very highest levels of service to its clients
Kirill Kornilev
CEO IBM Eastern Europe/Asia ”
“ IT outsourcing across Russia
Contact us
Asteros Ukraine
01001, Irininskaya st. 5/24
Kyiv, Ukraine
+380 44 286 0 286
www.asteros.com
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