Assist Workshop 2016 - Enrico Donati

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weaskedourfuturecustomers

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Meet Caterina & Michele

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1989 2016

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2009 SMS BOT

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We are Janus Faced

Digital AI enabled Automatic Channels

Human operations

Hybrid Communication

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STRATEGIC CONSULTING

UX RESEARCH &

DESIGN

MOBILE & DIGITAL

SOLUTIONS AI BASED

SOLUTIONS

MULTICHANNEL OPERATIONS

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What works and what does not work?

What to do to make them work better?

What can we expect from AI in the near future?

Will AI replace human workforce?

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Willwefallinlovewithourvirtualassistant?

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Let the show begin!