Assignment c

Submitted By: Mayur Singhal (6502917)

Business analyticsThe need for insightful, targeted Business Analytics (BA) has never been greater. In a recent poll, an overwhelming 83 percent of CIOs cited

business analytics and business intelligence (BI) as the primary paths to competitiveness.

BA and optimization capabilities are a powerful ally in the new economic environment.Leading edge algorithms, and advanced mathematic assets, methods and capabilities help you leverage BA to create new solutions for unique challenges.

Business Intelligence (BI) connects people with information in an easy-to-use way so they can make better decisions.

BI software enables the organization to set targets, see results and understand what drives the numbers.

In the end, the best BI delivers trusted information for a single version of the truth, and lets you work with that information the way you want—reports, dashboards, scorecards or a combination.

The value of Business ProcessManagementBusiness Process Management (BPM) has succeeded in enabling continuous process improvement to flexibly automate a wide range of business processes—from the manually intensive and creative to the more formal and

structured.BPM improves process integrity and governance to ensure processes are executed as designed.BPM enables organizations to seamlessly scale their

processes to meet increased demand.

BPM’s high availability ensures your critical business processes are accessible, and able to be reliably leveraged to meet new workloads.With global integration, the world is now officially flat. And with that flatness comes a rate of change that is constantly increasing, putting new and increased demands on business.Businesses must evolve and adapt—faster and more effectively. Simply put, it requires business agility.

Barriers to true business agility—why useBI and BPM together?Nearly all business processes involve complex value-based decision points, such as loan approvals or up-sell opportuni- ties.Automation and optimization of these processes becomes a substantial challenge, as employees involved in the decision- making chain can slow workflows, and even create bottlenecks.Complex decision-making requires additional information.Customers invested in BI are looking to spread the culture of analytics in an organization.

Effective decisions by integrating BI intobusiness processesWhen the workflows gets routed to a decision maker, it can be accompanied by relevant and timely information to support the decision makerThis helps reduce the time spent by decision makers in gathering the relevant information so that decision makers can quickly act on items and render faster decisions. This also helps to improve the quality and consistency of decisions. By ensuring that uniform, up-to-date information is used for decision support, organizations can limit variability in human decisions—regardless of who is making the decisions

Improving Organizational ResponsivenessBI augments and improves BPM efforts and business

processes in many ways. Organizations can readily leverage these benefitshowever, there are a number of ways that BPM and

business processes can be extended to BI interfaces, and ultimately

to BI users to drive organizational responsiveness.

Improved Tracking of Decision EfficacyThe combination of BI and BPM also helps to ensure the consistency and efficacy of decisions made within the business process.Data captured by process monitoring technologies show how much processing time was required, but not necessarily the ultimate business outcome from the process.Utilizing a combination of BI and BPM can help organizations assess the impact of key business processes on the business

performance.

Enhancing Business Activity Monitoring(BAM) with BIBI can augment BPM projects by linking Business Activity Monitoring (BAM) technologies with BI. BAM is a critical component of BPM deployments. It provides visibility into in-flight processes and enterprise applications. Without monitoring, automating business processes is risky and optimizing processes is impossible.BI can provide extended visibility for BAM technologies, allowing users to thoroughly investigate process issues and link key performance indicators (KPIs) to enterprise outcomes.

By linking BAM with BI, users can quickly investigate process metrics and analyze the broader implications of process per- formance. This analysis is extremely helpful when determining corrective actions.To determine corrective action, an analyst can drill down in the process data to see processing time and processing volume by claim type.BI can also be useful to determine which KPIs are relevant to monitor.

Process and enterprise data: end-to-endvisibilityBPM can immediately provide value to BI users by simplyextending process data to the BI system. Enterprise and trans-actional data that are traditionally analyzed using BI systemsare essentially the result of business processes, and processdata can provide important context to analysis of this data. For example, an analysis of enterprise data for a wholesalermay show that the metric of “days outstanding” has beenincreasing. This financial metric is the direct result of thewholesaler’s order-to-cash processes. By tying the process datato the financial results, an analyst can drill into the processelements to see how they are affecting results.

Automating decisions with BIThe ultimate way to boost the efficiency of business processes that contain complex decision points is to automate those decisions. The ultimate way to boost the efficiency of business processes that contain complex decision points is to automate those decisions. Both process data and wider enterprise data are important to decision automation, as analysts must incorporate learning from previous decisions as well as the implications for enterprise results

Why use BPM and BI together in yourindustry? Smarter systems including both BI and BPM technologies are being implemented and add value in a variety of industries. Using these together can provide additional value for many industries, including:Retail—For instance, trade fund management: automate and improve trade fund management with improved visibility to recover promotion dollars.Healthcare—For instance, claims management: reduce fraud and processing costs for claims.Banking—For instance, loans processing: reduce loan defaults by intelligently assessing risk very efficiently.

Key enhancements to IBM products include:Cognos® Mashup ServiceRapid integration of Cognos BI within business processes

Optimizing business with BPM and BIBy combining BI with BPM, businesses can move morequickly toward successful optimization. The integration ofboth technologies allows businesses to achieve value greaterthan what can be achieved leveraging each technology sepa-rately Organizations can create more effective and efficientbusiness processes by using information and insight to enableprocess improvements. By integrating information directlyinto business processes, businesses can drive smarter and moreconsistent decisions.

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