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Chapter 3
Inventory Management
In
Supply Chains
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Outline of the Presentation
Introduction to Inventory Management
The Effect of Demand Uncertainty
(s,S) Policy
Risk Pooling
Centralized vs. Decentralized Systems
Practical Issues in Inventory Management
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Inventory
Where do we hold inventory?Suppliers and manufacturers
warehouses and distribution centers
retailers
Types of InventoryWIP
raw materials
finished goods
Why do we hold inventory?Economies of scale
Uncertainty in supply and demand
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Goals:
Reduce Cost, Improve Service
By effectively managing inventory:
Xerox eliminated $700 million inventory from its
supply chain
Wal-Mart became the largest retail company utilizingefficient inventory management
GM has reduced parts inventory and transportation
costs by 26% annually
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Goals:
Reduce Cost, Improve Service
By not managing inventory successfully
In 1994, IBM continues to struggle with shortages in their
ThinkPad line (WSJ, Oct 7, 1994)
In 1993, Liz Claiborne said its unexpected earning decline is the
consequence of higher than anticipated excess inventory (WSJ,
July 15, 1993)
In 1993, Dell Computers predicts a loss; Stock plunges. Dell
acknowledged that the company was sharply off in its forecast of
demand, resulting in inventory write downs (WSJ, August 1993)
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Understanding Inventory
The inventory policy is affected by:
Demand Characteristics
Lead Time
Number of Products
Objectives
Service level
Minimize costs
Cost Structure
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Cost Structure
Order costs
Fixed
Variable
Holding CostsInsurance
Maintenance and Handling
Taxes
Opportunity Costs
Obsolescence
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EOQ: A Simple Model
Book Store Mug SalesDemand is constant, at 20 units a week
Fixed order cost of $12.00, no lead time
Holding cost of 25% of inventory valueannually
Mugs cost $1.00, sell for $5.00
QuestionHow many, when to order?
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EOQ: A View of Inventory
Time
Inventory
Order
Size
Note: No Stockouts
Order when no inventory
Order Size determines policy
Avg. Inven
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EOQ: Calculating Total Cost
Purchase Cost Constant
Holding Cost: (Avg. Inven) * (Holding Cost)
Ordering (Setup Cost):Number of Orders * Order Cost
Goal: Find the Order Quantity that
Minimizes These Costs:
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EOQ:Total Cost
Order Quantity
Annual Cost
Holding Cost
Total Cost Curve
Order (Setup) Cost
Optimal
Order Quantity (Q*)
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EOQ: Optimal Order Quantity
Optimal Quantity (Q):
So for our problem, the optimal quantity is
316
2 Annual Demand Ordering CostQ
Holding Cost
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EOQ: Important Observations
Tradeoffbetween set-up costs and holding costs
when determining order quantity. In fact, we
order so that these costs are equal per unit time
Total Cost is not particularly sensitive to the
optimal order quantityOrder
Qty
Cost
Increase
Order
Qty
Cost
Increase
50% 25% 110% 1%
80% 3% 120% 2%
90% 1% 150% 8%
100% 00.0% 200% 25%
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The Effect of
Demand Uncertainty
Most companies treat the world as if it were predictable:
Production and inventory planning are based on forecasts of
demand made far in advance of the selling season
Companies are aware of demand uncertainty when they create a
forecast, but they design their planning process as if the forecast
truly represents reality
Recent technological advances have increased the level of
demand uncertainty:
Short product life cyclesIncreasing product variety
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Demand Forecasts
The three principles of all forecasting techniques:
Forecasting is always wrong
The longer the forecast horizon the worst is the forecastAggregate forecasts are more accurate
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(s, S) Policies
For some starting inventory levels, it is better tonot start production
If we start, we always produce to the same level
Thus, we use an (s,S) policy. If the inventorylevel is below s, we produce up to S.
s is the reorder point, and Sis the order-up-to level
The difference between the two levels is driven bythe fixed costs associated with ordering,transportation, or manufacturing
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A Multi-Period Inventory Model
Often, there are multiple reorder opportunities
Consider a central distribution facility which orders from amanufacturer and delivers to retailers. The distributor
periodically places orders to replenish its inventory
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Case Study: Electronic
Component Distributor
Electronic Component Distributor
Parent company HQ in Japan with world-
wide manufacturingAll products manufactured by parent
company
One central warehouse in U.S.
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Supply Chain and Product Flow
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Demand Variability: Example 1
Product Demand
150
75
225
100
150
50
125
61
4853
104
45
0
50
100
150
200
250
Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar
Month
Demand
(000's)
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Demand Variability: Example 1
Histogram for Value of Orders Placed in a Week
0
5
10
15
20
25
$25
,000
$50,000
$75,
000
$100
,000
$125
,000
$150
,000
$175
,000
$200
,000
Value of Orders Placed in a Week
Frequency
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Reminder:
The Normal Distribution
0 10 20 30 40 50 60Average = 30
Standard Deviation = 5
Standard Deviation = 10
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The distributor holds inventory to:
Satisfy demand during lead time
Protect against demand uncertainty
Balance fixed costs and holding costs
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The Multi-Period Inventory Model
Normally distributed random demand
Fixed order cost plus a cost proportional to amount
ordered.
Inventory cost is charged per item per unit timeIf an order arrives and there is no inventory, the order is
lost
The distributor has a required service level. This is
expressed as the the likelihood that the distributor will notstock out during lead time.
Intuitively, what will a good policy look like?
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A View of (s, S) Policy
Time
InventoryL
evel
S
s
0
Lead
Time
Lead
Time
Inventory Position
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The (s,S) Policy
(s, S) Policy: Whenever the inventory position
drops below a certain level, s, we order to raise
the inventory position to level S.
The reorder point is a function of:
The Lead Time
Average demand
Demand variabilityService level
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Notation
AVG = average daily demand
STD = standard deviation of daily demand
LT = replenishment lead time in days
h = holding cost of one unit for one day
SL = service level (for example, 95%). This implies that
the probability of stocking out is 100%-SL (for example,
5%)
Also, the Inventory Position at any time is the actualinventory plus items already ordered, but not yet delivered.
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Analysis
The reorder point has two components:
To account for average demand during lead time:
LT AVG
To account for deviations from average (we call this safety stock)
where z is chosen from statistical tables to ensure that the
probability of stockouts during leadtime is100%-SL.
dSafety Stock z LT
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Example
The distributor has historically observed weekly demandof:
AVG = 44.6 STD = 32.1Replenishment lead time is 2 weeks, and desired service
level SL = 97%Average demand during lead time is:
44.6 2 = 89.2
Safety Stock is:
1.88
32.1
2 = 85.3Reorder point is thus 175, or about 3.9 weeks of supply atwarehouse and in the pipeline
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Model Two:
Fixed Costs
In addition to previous costs, a fixed cost K is paid every
time an order is placed.
We have seen that this motivates an (s,S) policy, where
reorder point and order quantity are different.
The reorder point will be the same as the previous model,
in order to meet meet the service requirement:What about the order up to level?
( )( ) ( )( )S LT Avg z Avg LT
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Model Two:
The Order-Up-To Level
We have used the EOQ model to balance fixed, variable
costs:
If there was no variability in demand, we would order Qwhen inventory level was at LT AVG. Why?
There is variability, so we need safety stock
The total order-up-to level is:
2 ( )K AvgQ
h
( )( )z Avg LT
{ ,( )( )} ( )( )S Max Q LT Avg z Avg LT
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Model Two: Example
Consider the previous example, but with the followingadditional info:
fixed cost of $4500 when an order is placed
$250 product cost
holding cost 18% of product
Weekly holding cost:h = (.18 250) / 52 = 0.87
Order quantity
Order-up-to level:s + Q = 85 + 679 = 765
(2)(4500)(44.6)6790.87Q
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Market Two
Risk Pooling
Consider these two systems:
Supplier
Warehouse One
Warehouse Two
Market One
Market Two
Supplier Warehouse
Market One
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Risk Pooling
For the same service level, which system will
require more inventory? Why?
For the same total inventory level, which system
will have better service? Why?
What are the factors that affect these answers?
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Risk Pooling Example
Compare the two systems:
two products
maintain 97% service level
$60 order cost
$.27 weekly holding cost
$1.05 transportation cost per unit in decentralized
system, $1.10 in centralized system
1 week lead time
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Risk Pooling Example
Week 1 2 3 4 5 6 7 8
Prod A,
Market 1
33 45 37 38 55 30 18 58
Prod A,
Market 2
46 35 41 40 26 48 18 55
Prod B,
Market 1
0 2 3 0 0 1 3 0
Product B,
Market 2
2 4 0 0 3 1 0 0
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Risk Pooling Example
Warehouse Product AVG STD CV
Market 1 A 39.3 13.2 .34
Market 2 A 38.6 12.0 .31
Market 1 B 1.125 1.36 1.21
Market 2 B 1.25 1.58 1.26
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Risk Pooling Example
Warehouse Product AVG STD CV s S Avg.
Inven.
%
Dec.
Market 1 A 39.3 13.2 .34 65 158 91
Market 2 A 38.6 12.0 .31 62 154 88
Market 1 B 1.125 1.36 1.21 4 26 15
Market 2 B 1.25 1.58 1.26 5 27 15
Cent. A 77.9 20.7 .27 118 226 132 26%
Cent B 2.375 1.9 .81 6 37 20 33%
Ri k P li
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Risk Pooling:
Important Observations
Centralizing inventory control reduces both safety
stock and average inventory level for the same
service level.
This works best for
High coefficient of variation, which reduces required
safety stock.
Negatively correlated demand. Why?
What other kinds of risk pooling will we see?
Ri k P li
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Risk Pooling:
Types of Risk Pooling
Risk Pooling Across Markets
Risk Pooling Across Products
Risk Pooling Across Time
Daily order up to quantity is: LT AVG + z AVG LT
10 1211 13 14 15
Demands
Orders
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To Centralize or not to Centralize
What is the effect on:
Safety stock?
Service level?Overhead?
Lead time?
Transportation Costs?
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Supplier
Warehouse
Retailers
Centralized Systems
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Decentralized System
Supplier
Warehouses
Retailers
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Centralized Distribution Systems
Question: How much inventory should management keep
at each location?
A good strategy:
The retailer raises inventory to level Sr each period
The supplier raises the sum of inventory in the retailer
and supplier warehouses and in transit to Ss
If there is not enough inventory in the warehouse to
meet all demands from retailers, it is allocated so thatthe service level at each of the retailers will be equal.
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Inventory Management: Best Practice
Periodic inventory review policy (59%)
Tight management of usage rates, leadtimes and safety stock (46%)
ABC approach (37%)
Reduced safety stock levels (34%)
Shift more inventory, or inventoryownership, to suppliers (31%)
Quantitative approaches (33%)
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Industry Upper
Quartile
Median Lower
QuartileDairy Products 34.4 19.3 9.2
Electronic Component 9.8 5.7 3.7
Electronic Computers 9.4 5.3 3.5Books: publishing 9.8 2.4 1.3
Household audio &video equipment
6.2 3.4 2.3
Household electrical
appliances
8.0 5.0 3.8
Industrial chemical 10.3 6.6 4.4
Inventory Turn Over Ratios