ASIAN Convention Brochure

QUALIFYING PROFESSIONAL HOURS: 142-3-4 April 2014

Platinum Sponsor:

Matson Driscoll & Damico

Gold Sponsors:

LWG Group Belfor Forensic Services Thornton Tomasetti

Other Sponors:

McLarens Global Claims Services

Insight Big Red Pte LtdDisaster Restoration

Pte Ltd

Media Partner:

McMullan Conway

In Partnership with:

Loss Adjusters Association (Singapore)

Singapore College of Insurance

Australasian Institute of Chartered Loss Adjusters

www.aicla.org

A S I A N C L A I M S C O N V E N T I O N

Claims Trends and the Art of Negotiation

ABOUT THE EVENTThis comprehensive event will encompass a Discussion Forum, Cocktail Function, two day Convention and Gala Dinner. It will cover key issues impacting the claims sector of the insurance industry. Delegates will receive information and share insights from leading professional speakers from a wide range of fields.

The presentations are highly topical and relevant in a dynamically changing global insurance market.

THE VENUEThe convention venue is the spectacular Hilton Singapore, Orchard Road.

Room includes free internet access, inclusive of 10% service charge and 7% GST, large double bed, widescreen tv and breakfast.

www.singaporehilton.com

WHO SHOULD ATTENDProfessionals engaged in the insurance industry, particularly in the area of claims including senior insurance company managers, brokers, re-insurers, loss adjusters, professional consultants, insurance lawyers, suppliers and service providers.

DISCUSSION FORUM & COCKTAIL FUNCTION The programme includes on Wednesday 2 April a Discussion Forum with Alan Cleary, “The Future of Loss Adjusting…Bleak or Buoyant?” from 4pm-6pm followed by a Cocktail Function from 6pm to 7:30pm

SPONSORSHIPThere is advertising available for interested parties. For a copy of the offerings, please contact Tony Libke Chief Executive at [email protected].

CLAIMS TRENDS AND THE ART OF NEGOTIATION

Wednesday 2 April

4:00pm - 6:00pmDiscussion Forum The Future of Loss Adjusting - Bleak or Buoyant Alan Cleary - Past President CILA and CII, Former UN Commissioner, UK Sponsor: McLarens

6:00pm – 7:30pmCocktail Function Sponsor: McLarens

2ASIAN CLAIMS CONVENTION 2-3-4 April 2014 - Singapore

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Thursday 3 April

8:00am - 9:00amRegistration Morning Sponsor: Forensic Services

9:00am - 9:15amWelcome & Opening Michael Cooke - President AICLA, Australia

9.15am - 10:15amNegotiating Skills…. Forty Tricks of the Trade. Getting Away With Getting Your Own Way Alan Cleary - Past President CILA and CII, Former UN Commissioner, UK Keynote Speaker Sponsor: VRS Insight

10:15am -10:45am - Morning Tea

10:45am -11:30amMolten Metal and Glass Furnaces and the Problems They Pose Barry Dillon - Managing Director Forensic Services, Malaysia

11:30am - 12:15pmRecent Trends for Assessment of Damages in the Singapore Courts Simon Goh - Partner and Head Insurance and Reinsurer Practice Group Rajah and Tann, Singapore

12:15pm - 1:15pm - Lunch Afternoon Sponsor: LWG Consulting

1:15pm - 2:00pmMarine Cargo Risk and Assessment Against Claims Said Khan - Cargo Underwriter Amlin Group Pte Ltd, Singapore

2:00pm - 2:45pmRe-insurance in Emerging Markets - a Claims PerspectiveSydney Soo - Head of Claims Asia Capital Reinsurance Group, Singapore

2:45pm - 3:15pm - Afternoon Tea

3:15pm - 4:00pmAdding Certainty to the Uncertainty in Claims Settlement Bruce Swales - Managing Director Asia LWG Consulting, Singapore

4:00pm - 4:45pmPouring Oil on Troubled Waters David Cox - Regional Managing Director - Asia Pacific Matthews-daniel Pte Ltd, Singapore

7:00pm - 11:00pm - Dinner Speaker Alan Cleary Dinner Sponsor: MDD Forensic Accountants

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ASIAN CLAIMS CONVENTION 2-3-4 April 2014 - Singapore

Friday 4 April

8:00am - 9:00amRegistration Morning Sponsor: BELFOR

9:00am - 9:45amChemistry Matters - Fire, Explosions, Contamination and Corrosion Dr Darren Holling - Chemist Fire & Explosion Investigator JH Burgoyne & Partners (Int’l) Ltd, Singapore

9.45am - 10:30amClaims Service Provider Teamwork – Minimising Property Claims Brian Whitmore, Managing Director Asia Belfor, Singapore

10:30am -11:00am - Morning Tea

11:00am - 11:45amWhere to Draw the Line? Challenges in Quantifying Increased Cost of Working and Additional Increased Cost of WorkingChris Ehlers , Director MDD Forensic Accountants, Australia

11:45am - 12:30pmTurbomachinery - OEM (Original Equipment Manufacturer) Rape and Pillage Tim Eastham, Principal Consulting Engineer Eastham Engineering Consultancy Pte Ltd, Singapore

12:30pm - 1:30pm - Lunch Afternoon Sponsor: Thornton Tomassetti

1:30pm - 2:15pmBalance of Power – How Insurers and Loss Adjusters InteractMatt Hessian, Property Claims Manager Asia Pacific ACE Insurance, Singapore

2:15pm - 3:00pmEarthquakes and WineNicholas Hyatt, Vice President & Chris Kahanek, Senior Associate Thornton Tomasetti, New Zealand

3:00pm - 3:30pm - Afternoon Tea

3:30pm - 4:15pmChanges in Loss Adjusting - Be Prepared for the UnexpectedTony Button, Chief Executive CERNO, Australia

4:15pm - 5:00pmThe Aviation Industry – New Technology Aircraft and the Challenges and Risks for the Insurance MarketKevin Betts, General Manager Director Asia Airclaims Singapore, Singapore

5:00pm - 5:15pm - Close and presentations Michael Cooke, President AICLA

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ASIAN CLAIMS CONVENTION 2-3-4 April 2014 - Singapore

DELEGATE DETAILS

Title: Mr Mrs Ms Dr

AICLA/LAAS/SCI Member Non-Member

Surname: Given name:

Position: Organisation:

Address:

State: Country: Postcode:

Business phone: Fax:

Email: (confirmation will be sent to this address)

Preferred name on badge:

Dietary requirements: Vegetarian Other please specify:

Registration Form/ Tax Invoice - ACC14 Registration Please complete form in BLOCK LETTERS. Payment must accompany registration form.

For multiple registrations please attach details of each delegate

FORM 1 of 35

A S I A N C L A I M S C O N V E N T I O N

ASIAN CLAIMS CONVENTION 2-3-4 April 2014 - Singapore

REGISTRATION

FULL CONVENTION REGISTRATION (2-3-4 APRIL)

Discussion Forum and Cocktail Function (Wed) 2 Day Convention (Thurs + Fri) Convention Materials, Lunch and Refreshments both days One Gala Dinner Ticket

Early Bird (paid before 28 February 2014)

Individual registration $1,000 $1,100

Multiple registration (3 or more from one company) $900 $1,000

Standard (paid after 5pm 28 February 2014)

Individual registration $1,150 $1,150

Multiple registration (3 or more from one company) $1,050 $1,150

CONVENTION REGISTRATION (3-4 APRIL)

2 Day Convention (Thurs + Fri) Convention Materials, Lunch and Refreshments both days One Gala Dinner Ticket

Early Bird (paid before 28 February 2014)

Individual registration $850 $950

Multiple registration (3 or more from one company) $750 $850

Standard (paid after 5pm 28 February 2014)

Individual registration $1,000 $1,100

Multiple registration (3 or more from one company) $900 $1,000

ONE DAY CONVENTION REGISTRATION

(Includes entry to the convention on either Thursday or Friday with Convention Materials, Lunch and Refreshments)

Thursday registration only $600 $700

Friday registration only $600 $700

OTHER OPTIONS

Discussion Forum and Cocktail Function (Wed) $200 $250

Gala Dinner only (Thurs) $150 $150

Member (AICLA, LAAS, SCI)USD $

Non-Member USD $

FORM 2 of 36

A S I A N C L A I M S C O N V E N T I O N

ASIAN CLAIMS CONVENTION 2-3-4 April 2014 - Singapore

CONVENTION DINNER (ONLY)

Additional tickets (for colleagues or partners)

Gala dinner $150 / person (For multiple registrations please attach details of each attendee)

Name: Total USD $

Dietary requirements: Vegetarian Other please specify:

ACCOMMODATION Hilton Singapore, Orchard Road

Arrival date: / / Departure date: / /

No of nights Single occupancy $300 (inc 1 breakfast and internet) Total USD $

No of nights Double occupancy $320 (inc 2 breakfasts and internet) Total USD $

TOTAL AMOUNT PAYABLE Convention & Accommodation (+ Additional Dinner Ticket) USD $

PAYMENT DETAILS1) Cheques Cheques/ bank draft to be made payable to AICLA – GPO Box 1502 Brisbane Australia 4001

2) EFTPOS/ Direct Credit

Bank account: National Australia Bank

Bank address: Level 22, 100 Creek Street Brisbane Australia 4000

Account name: Australasian Institute Of Chartered Loss Adjusters (AICLA)

Account number: AUILAUSD01 Swift Code: NATAAU3302S

Our address: AICLA, 2nd floor Canegrowers Building, 190 Edward Street Brisbane Australia 4000

Reference: Your name as per registristration form

3) Credit Card Visa Mastercard Amex

Card number:

Carholders name: Expiry date: / /

Amount: $

Cardholders signature: Date: / /

FORM 3 of 37

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ASIAN CLAIMS CONVENTION 2-3-4 April 2014 - Singapore

CANCELLATION AND SUBSTITUTION POLICY– Cancellation in writing made before 07 March 2014 – full refund less

$100 administration fee.

– Cancellations received after 07 March 2014 – no refund.

– In the event of a registrants inability to attend, a substitute delegate is

welcome. Substitutions may be made at any time prior to 18 March 2014.

Changes to the program

– If necessary the organising committee reserve the right to alter the

program without prior notification to delegates.

Organising Committee

Michael Cooke – Cerno Ltd, Australia

Ian Lavin – McLarens, Hong Kong

Jaye Kumar – Australian Network Adjusters, Australia

Tony Libke – Australasian Institute of Chartered Loss Adjusters, Australia

Stephen Kwang – Insight Adjusters & Surveyors, Singapore

Budi Maharesi – PT. McLarens, Indonesia

TO CONFIRM YOUR BOOKINGPlease complete the form with payment and return to:

Australasian Institute of Chartered Loss Adjusters (AICLA) GPO Box 1705, Brisbane Qld 4001

Phone: +61 7 3229 6663 Fax: +61 7 3221 7267 Email: [email protected]

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