ASEAN MRA on Tourism Professionals Awareness Seminar GENERIC DOT TESDA TIBFI
Oct 30, 2014
ASEAN MRA on Tourism Professionals Awareness Seminar GENERIC
DOT TESDA TIBFI
Objectives
ASEAN MRA on Tourism Professionals Awareness Seminar
At the end, participants will be able to:
1. Identify the role of various agencies in implementing
the ASEAN 2015 MRA for Tourism;
2. Understand the impact of the ASEAN MRA in the
Philippines, in education, training and assessment;
3. Report updates on the accomplishments of the ASEAN
MRA to date;
4. Explain the next steps for each of the different
sectors
5. Clarify concerns and questions
ASEAN MRA ON Tourism Professionals Awareness Seminar The Oriental, Tacloban City
November 5, 2013
DOT TESDA TIBFI
OUTLINE
ASEAN MRA on Tourism Professionals Awareness Seminar
Important ASEAN Agreements
ASEAN Mutual Recognition Arrangement (MRA)
DOT as ASEAN National Tourism Organization (NTO)
TESDA as Tourism Professional Certification Board (TPCB)
Tourism Industry Board Foundation, Inc. (TIBFI) as National Tourism Professional Board (NTPB)
DOT - TESDA – TIBFI Collaboration
Convergence Activities
ASEAN FRAMEWORK AGREEMENT ON SERVICES
(AFAS)
ASEAN MRA on Tourism Professionals Awareness Seminar
Signed on December 15, 1995
(Article V) “Each Member State may recognize the education or experience obtained, requirements met, or licenses or certifications granted in another Member State, for the purpose of licensing or certification of suppliers. Such recognition may be based upon an agreement or arrangement with the Member State concerned or may be accorded autonomously.”
ASEAN VISION 2020
ASEAN MRA on Tourism Professionals Awareness Seminar
Signed on June 14, 1997
Creation of a stable, prosperous and highly competitive ASEAN Economic Region Free flow of goods, services and investments
Equitable economic development and reduced poverty and
socio-economic disparities
Enhanced political, economic and social stability
MINISTERIAL UNDERSTANDING ON ASEAN COOPERATION IN
TOURISM
ASEAN MRA on Tourism Professionals Awareness Seminar
Signed on January 10, 1998
Develop and promote ASEAN as a single and collective destination
Enhance cooperation among Member States to achieve facilitation of intra-ASEAN travel and free trade and investment in tourism services
Provide mechanism to coordinate and supervise cooperation projects and activities in tourism
ASEAN TOURISM AGREEMENT(ATA)
ASEAN MRA on Tourism Professionals Awareness Seminar
Signed on November 4, 2002 Develop human resources in the tourism and travel
industry Formulate non-restrictive arrangements to enable
availability of professional tourism experts and skilled workers within the ASEAN
Intensify sharing of resources and facilities for tourism education and training
Upgrade tourism education and curricula and formulate competency standards and certification procedures
ASEAN SECTORAL INTEGRATION PROTOCOL FOR TOURISM
ASEAN MRA on Tourism Professionals Awareness Seminar
Signed on November 29, 2004
(Articles 1 and 2) Spell out measures (roadmap) on a priority basis to enable the progressive, expeditious and systematic integration of the tourism sector.
MUTUAL RECOGNITION ARRANGEMENTS FOR
QUALIFICATIONS
ASEAN MRA on Tourism Professionals Awareness Seminar
Signed on October 7, 2003
Completion of Mutual Recognition Arrangements (MRAs) in major professional services by 2008
ESTABLISHMENT OF THE ASEAN COMMUNITY BY 2015
ASEAN MRA on Tourism Professionals Awareness Seminar
Signed in 2007 (Cebu)
“ Accelerate the establishment of an ASEAN Community by 2015 along the lines of ASEAN Vision 2020...”
ASEAN MRA ON Tourism Professionals Awareness Seminar The Oriental, Tacloban City
November 5, 2013
DOT TESDA TIBFI
What is the ASEAN MRA on Tourism Professionals
ASEAN MRA on Tourism Professionals Awareness Seminar
The ASEAN Mutual Recognition Arrangement
(MRA) on Tourism Professionals was signed by
the ASEAN Member States on January 6, 2009 in
Hanoi, Vietnam.
Thailand signed on November 09, 2012.
MRAs
ASEAN MRA on Tourism Professionals Awareness Seminar
Mutual Recognition Arrangements
are arrangements between two or
more parties to mutually recognize
or accept some or all aspects of
one another’s conformity with
assessment results
MRA Objectives
ASEAN MRA on Tourism Professionals Awareness Seminar
To facilitate mobility of Tourism Professionals/ Workers;
To exchange information on best practices in competency-based education and training for Tourism Professionals; and
To provide opportunities for cooperation and capacity building across ASEAN member countries.
MRA “infrastucture”
ASEAN MRA on Tourism Professionals Awareness Seminar
REGIONAL LEVEL
1. The ASEAN Tourism Professional
Monitoring Committee (ATPMC)
2. The ASEAN Tourism Professional
Registration System (ATPRS)
NATIONAL LEVEL
1. The National Tourism Professional
Board/Agency (NTPB)
2. The Tourism Professional
Certification Board (TPCB)
The ATPMC
ASEAN MRA on Tourism Professionals Awareness Seminar
Consist of ASEAN
National Tourism
Organizations (NTOs)
and appointed
representatives from
the National Tourism
Professional
Boards(NTPBs)
ASEAN MRA on Tourism Professionals Awareness Seminar
1. Create awareness and disseminate information about this Arrangement on Tourism Professionals within ASEAN;
2. Promote, update, maintain and monitor the ACCSTP and the CATC
3. Notify promptly the concerned TPCB upon receipt of feedback from NTPBs, in case a foreign Tourism Professional is no longer recognized by the host country;
4. Facilitate the exchange of information concerning assessment procedures, criteria, systems, manuals and publications relating to this Arrangement;
5. Report its work progress to the ASEAN NTOs;
6. Formulate and update necessary mechanisms to enable the implementation of this Arrangement; and
7. Such other functions and responsibilities that may be assigned to it by the ASEAN NTOs in the future.
MRA on Tourism Professionals
Schematic outline of a mechanism to support an MRA
Legend:
• ATPMC – ASEAN Tourism Professional Monitoring Committee
• ATPRS – ASEAN Tourism Professional Registration System
• NTPB – National Tourism Professional Board (National level)
• TPCB – Tourism Professional Certification Board (National level)
ASEAN MRA on Tourism Professionals Awareness Seminar
• Existence of TPCB
• Existence of NTPB
• National Laws and Regulations that would hinder
implementation of MRA
• Alignment of National Qualification Framework with
ASEAN
• Collaboration among government, industry and training
institutions
• English Language
• Availability of training institutions
ASEAN NTOs
ASEAN MRA on Tourism Professionals Awareness Seminar
ASEAN National Tourism Organizations
Refer to the government institutions in charge of the tourism sector of ASEAN Member States
NTOs
ASEAN MRA on Tourism Professionals Awareness Seminar
Develop, coordinate and implement work programmes/plans to enhance cooperation in tourism
Provide a mechanism to promote participation from the private or business sector and non-government organizations
Establish working groups to assist in the development and implementation of policies and work programmes
Represent the Philippines in the ASEAN Tourism Professional Monitoring Committee (ATPMC)
TPCB
ASEAN MRA on Tourism Professionals Awareness Seminar
Tourism Professional Certification Board
Government board or agency authorized by the government of each ASEAN Member State primarily responsible for the assessment and certification of tourism professionals
TPCB
ASEAN MRA on Tourism Professionals Awareness Seminar
Assess qualifications and/or competencies of tourism professionals as specified in the ACCSTP
Issue certificates to tourism professionals whose qualifications and/or competencies comply with the ACCSTP
Develop, process and maintain a registry of certified tourism professionals and job opportunities
Notify the NTPB when foreign tourism professionals are no longer qualified or have violated any technical, professional or ethical standards
ASEAN MRA on Tourism Professionals Awareness Seminar
NTPB
ASEAN MRA on Tourism Professionals Awareness Seminar
National Tourism Professional Board
Refers to the Board for Tourism Professionals composed of representatives from the public and private sectors including the academia and other relevant tourism stakeholders as identified by the ASEAN NTOs.
NTPB
ASEAN MRA on Tourism Professionals Awareness Seminar
Create awareness and disseminate information about the ASEAN MRA
Promote, update, maintain and monitor the ACCSTP and the CATC
Facilitate the exchange of information on assessment procedures, criteria, systems, manuals and publications relating to the MRA
Report its work progress to the ASEAN NTO
Formulate and update necessary mechanism to enable implementation of the MRA
Facilitate the exchange of best practices in the tourism sector
Diplomatic Note
ASEAN MRA on Tourism Professionals Awareness Seminar
Letter of Notification transmitted to the ASEAN Secretariat
Identifying TESDA and TIBFI as the Philippines TPCB and NTPB respectively
Names of focal persons
ASEAN MRA on Tourism Professionals Awareness Seminar
Prepared, submitted and secured TESDA approval of the following 15 additional
Training Regulations (TRs):
Front Office Services NCII
Baking/Pastry Production NCII
Travel and Tours NCII
Tour Guiding NCII
Commercial Cooking NCII
Commercial Cooking NCIII
Commercial Cooking NCIV
Food and Beverage Service NCIII
Food and Beverage Service NCIV
D O T - T E S D A – T I B F I C O L L A B O R AT I O N
Housekeeping NCIII
Housekeeping NCIV
Events Management Services NCII
Events Management Services NCIII
Attractions & Theme Parks
Operations NCII
Tourism Promotion Services NCII
ASEAN MRA on Tourism Professionals Awareness Seminar
D O T - T E S D A – T I B F I C O L L A B O R AT I O N / PA S T AC T I V I T I E S
Organized the 1st Tourism Human Resources Congress held on 17-18 June 2004 and
2nd Tourism HR Congress last October 2012
Participated in the Common ASEAN Tourism Curriculum (CATC) Workshops
Conducted “Curriculum Development Workshops” sponsored by TESDA and DTI
Participated in the APEC Skills Standard Concept and System
Development of Philippine Competency Standards
Participated in the National Workshop on ASEAN
Toolbox Development of a Priority Tourism Labour
Division Project (Housekeeping)on June 13, 2012
at Diamond Hotel Philippines
ASEAN MRA on Tourism Professionals Awareness Seminar
Participated in the National Workshop on Gap Analysis on the Implementation of ASEAN MRA on Tourism Professionals and Feasibility Study for the Establishment of a Regional Secretariat for ASEAN Tourism Professionals held on 3-4 September 2012 at Pan Pacific Hotel
Pre-screened participants to the ASEAN Master Trainers’ and Master Assessors Training on Housekeeping held in Bali, Indonesia, November – December 2012
D O T - T E S D A – T I B F I C O L L A B O R AT I O N / PA S T AC T I V I T I E S
ASEAN MRA on Tourism Professionals Awareness Seminar
O N - G O I N G A C T I V I T I E S
Review of Training Regulations (TRs) for TESDA
Bartending Commercial Cooking F & B Service Housekeeping Tour Guides Front Office Services Travel Services
ASEAN MRA on Tourism Professionals Awareness Seminar
ASEAN MRA on Tourism Professionals Awareness Seminar
C O N V E R G E N C E among the following agencies:
Deparment of Tourism
Technical Education and Skills Development Authority
Commission on Higher Education
Tourism Industry Board Foundation Inc
Department of Education
ASEAN MRA on Tourism Professionals Awareness Seminar
O N - G O I N G A C T I V I T I E S
Memorandum of Understanding on Tourism Human Resource Development and Training (DOT- TESDA - CHED- DEPED- TIBFI)
Curriculum Review and Development
ASEAN MRA Awareness Seminars (July – November)
Cebu City - July 5, 2013 Iloilo City - July 11, 2013 Puerto Princesa City - July 22, 2013 Bacolod City - August 30, 2013 Baguio City - September 11, 2013 Legazpi City - September 18, 2013 Tagbilaran City - October 4, 2013
ASEAN MRA on Tourism Professionals Awareness Seminar
O N - G O I N G A C T I V I T I E S
ASEAN MRA Awareness Seminars (July – November)
Davao City - October 7 Puerto Princesa City - October 9 Cagayan de Oro City - October 9 Angeles City - October 25 Tacloban City - November 5 Laoag City - November 15 Metro Manila - November 29
In Country Workshop on Toolbox Development - Front Office - Food Production - Food and Beverage
Date: October 24, 2013 Venue: Metro Manila
ASEAN MRA on Tourism Professionals Awareness Seminar
O N - G O I N G A C T I V I T I E S
Master Trainers and Master Assessors Training (Housekeeping) Date: November & December 2013
Venue: Metro Manila & Cebu - 50 master trainers - 50 master assessors
- Participants screening on-going
ADB-CIDA Technical Assistance on Skills Development - Train 5,000 tourism workers - Certify 500 tourism professionals under the ASEAN MRA - Develop a tourism human resources strategy
ASEAN MRA on Tourism Professionals Awareness Seminar
CERTIFICATION PROCESS
AT JAKARTA
Malaysia set up four (4) National Working Groups for the six
(6) tourism labour divisions.
WG 1:
Housekeeping
Division
WG 2:
Front Office
Division
WG 3:
Food &
Beverages
Services and
Food
Production
Division
WG 4:
Travel
Agencies and
Tour
Operation
Division
3
Training of Master Trainers
for Housekeeping at PSE (Aug 13)
Training of Cambodian Master Trainers at PSE :
49 people
Progress on MRA activities (Related with Agenda Item 4.1)
45 Ministry of Tourism and Sports
Opening Ceremony for Training the Trainers
for Housekeeping Division
N E X T S T E P S A S E A N L E V E L
Finalization of Toolboxes on Front Office, Food Production and
Food and Beverage Services
Conduct of ASEAN Master Trainers and Assessors’ Training Program on Front Office, Food Production, F&B Services
Development of Toolbox on Travel & Tour Services
Establishment of a Regional Secretariat
Development of the ASEAN Tourism Professional Registration System (ATPRS)
Thank You!
ASEAN MRA on Tourism Professionals Awareness Seminar
PHILIPPINE
QUALIFICATIONS
FRAMEWORK (PQF)
ASEAN Mutual Recognition Arrangements(MRA) for Tourism Professionals Awareness Seminar
48
Outline of Presentation
What is PQF?
Objectives of the PQF
Benefits of the PQF
The Development of the PQF
The PQF vis-à-vis the Education System
The 8-Level Descriptors
PQF Implementing Bodies
PQF Working Groups
Some Notes
49
From the President’s SONA
2011 “… ngayon pa lang, nagtatagpo na ang kaisipan ng DOLE, CHED, TESDA at DepEd upang tugunan ang isyu ng job mismatch. Susuriin ang mga curriculum para maituon sa mga industriyang naghahanap ng empleyado, at gagabayan ang mga estudyante sa pagpili ng mga kursong hitik sa bakanteng trabaho.”
50
51
INSTITUTIONALIZATION OF THE
PHILIPPINE QUALIFICATIONS
FRAMEWORK
His Excellency Benigno S. Aquino III,
President of the Republic of the Philippines, signed the
Executive Order No. 83 dated October 1, 2012 entitled
What is PQF?
It is a national policy describing the levels of educational
qualifications and sets the standards for qualification
outcomes.
A quality assured national system for the development,
recognition and award of qualifications based on standards
of knowledge, skills and values acquired in different ways
and methods by learners and workers of a certain country
It is competency-based and labor market driven.
It is assessment- based qualification recognition.
52
Objectives of the PQF
To establish national standards and levels for outcomes of education and
training, skills and competencies
To support the development and maintenance of pathways and
equivalencies which provide access to qualifications and assist people to
move easily and readily between the different E & T sectors and between
these sectors and the labour market
To align the PQF with international qualifications framework to support
the national and international mobility of workers thru increased
recognition of the value and comparability of Philippine qualifications
53
Benefits of the PQF
FOR THE PERSON
Encourages lifelong learning allowing the person to start at the level that
suits him and then build-up his qualifications as his needs and interests
develop and change over time
Certificates and licenses recognized by government
FOR THE EMPLOYERS
Assures that standards and qualifications are consistent to job
requirements/demand
Provides common understanding on standards, qualifications and levels
54
Benefits of the PQF
FOR THE EDUCATION & TRAINING PROVIDERS
Ensures transparency in training provision, conformance to standards and
preciseness of accountability for learning outcomes
Provides common understanding of policies and guidelines on credit transfers,
articulation, portability, bridges pathways and RPL
FOR THE AUTHORITIES
Provides the standards, taxonomy and typology of qualifications as bases for
granting approvals to providers and stakeholders
Harmonizes qualifications in E & T across Philippines
55
The Development of PQF
Philippine
Qualifications
Framework
Qualification Levels
Descriptors
Registers
Working Groups
Pathways & Equivalencies
Quality Assurance
Information & Guidelines
International Alignment
Industry needs
Need for global
recognition of
competencies
Current qualifications issues at all
levels
Qualifications issues in
recognition of prior
learning
Research and policy
papers on NQF
NQFs of other countries
Consultation and Advocacy
With Stakeholders
INPUTS OUTPUTS 56
The Philippine Education System
Six (6) Years
Four (4) Years Junior HS +
Two (2) Years Senior HS +
TESD Specialization (NC I
and NC II) + Arts & Sports
Technical
Education
and Skills
Development
Baccalaureate,
Post- Baccalaureate,
Post-Doctoral/
Specialization
One (1)
Year
57
TESD HIGHER EDUCATION
POST BACCALAUREATE
DOCTORAL AND
POST DOCTORAL
BACCALAUREATE
NC I
G12 10
THE PHL QUALIFICATIONS FRAMEWORK
BASIC ED
L 8
L 7
L 6
L 5
L 4
L 3
L 2
L 1
DIPLOMA
NC III
NC II
NC IV
(Approved by the NEDA SDC-Cabinet on May 18, 2012) 58
8-Level Descriptors
59
LEVEL 1 KNOWLEDGE, SKILLS AND
VALUES Knowledge and skills that are manual
or concrete or practical and/or
operational in focus.
APPLICATION Applied in activities that are set in a
limited range of highly familiar and
predictable contexts; involve
straightforward, routine issues which
are addressed by following set rules,
guidelines or procedures.
DEGREE OF INDEPENDENCE In conditions where there is very close
support, guidance or supervision;
minimum judgment or discretion is
needed.
QUALIFICATION TYPE NATIONAL CERTIFICATE I
60
LEVEL 2
KNOWLEDGE, SKILLS AND
VALUES Knowledge and skills that are manual,
practical and/or operational in focus
with a variety of options.
APPLICATION Applied in activities that are set in a
range of familiar and predictable
contexts; involve routine issues which
are identified and addressed by
selecting from and following a number
of set rules, guidelines or procedures.
DEGREE OF INDEPENDENCE In conditions where there is
substantial support, guidance or
supervision; limited judgment or
discretion is needed.
QUALIFICATION TYPE NATIONAL CERTIFICATE II
61
LEVEL 3 KNOWLEDGE, SKILLS
AND VALUES
Knowledge and skills are a balance of theoretical and
practical. Work involves understanding work
process, contributing to problem solving and making
decisions to determine process, equipment and
materials to be used.
APPLICATION Applied in activities that are set in contexts with some
unfamiliar or unpredictable aspects; involve routine
and non-routine issues which are identified and
addressed by interpreting and applying established
guidelines or procedures with some variations.
DEGREE OF
INDEPENDENCE
Application may involve individual responsibility or
autonomy, may involve some responsibility for others.
Participation in teams including team or group
coordination may be involved.
QUALIFICATION TYPE NATIONAL CERTIFICATE III
62
LEVEL 4
KNOWLEDGE, SKILLS
AND VALUES
Knowledge and skills are mainly theoretical and/or
abstract with significant depth in one or more areas;
contributing to technical solutions of a non-routine or
contingency nature; evaluation and analysis of current
practices and the development of new criteria and
procedures.
APPLICATION Applied in activities that are set in range of contexts,
most of which involve a number of unfamiliar and/or
unpredictable aspects; involve largely non-routine
issues which are addressed using guidelines or
procedures which require interpretation and/or
adaptation.
DEGREE OF
INDEPENDENCE
Work involves some leadership and guidance when
organizing activities of self and others
QUALIFICATION TYPE NATIONAL CERTIFICATE IV
63
LEVEL 5
KNOWLEDGE, SKILLS
AND VALUES
Knowledge and skills that are mainly theoretical and/or abstract with
significant depth in some areas together with wide-ranging,
specialized technical, creative and conceptual skills. Perform work
activities demonstrating breadth, depth and complexity in the
planning and initiation of alternative approaches to skills and
knowledge applications across a broad range of technical and/or
management requirements, evaluation and coordination.
APPLICATION Applied in activities that are supervisory, complex and non-routine
which require an extensive interpretation and/or adaptation/
innovation.
DEGREE OF
INDEPENDENCE
In conditions where there is broad guidance and direction, where
judgment is required in planning and selecting appropriate
equipment, services and techniques for self and others. Undertake
work involving participation in the development of strategic
initiatives, as well as personal responsibility and autonomy in
performing complex technical operations or organizing others
QUALIFICATION TYPE DIPLOMA
64
LEVEL 6
KNOWLEDGE, SKILLS AND
VALUES
Graduates at this level have broad and coherent
knowledge and skills in their field of study for professional
work and lifelong learning
APPLICATION Application in professional work or research in a
specialized field of discipline and/or for further study
DEGREE OF INDEPENDENCE Independent and /or in teams of related field with minimal
supervision
QUALIFICATION TYPE Baccalaureate Degree
65
LEVEL 7
KNOWLEDGE, SKILLS AND
VALUES
Graduates at this level have advanced knowledge and
skills in specialized or multidisciplinary field of study for
professional practice or self-directed research
APPLICATION Applied in professional work that requires leadership and
management in a specialized or multidisciplinary
professional work, research and/or for further study
DEGREE OF INDEPENDENCE Independent and or in teams of multidisciplinary field with
very minimal supervision
QUALIFICATION TYPE Post-Baccalaureate Program
66
LEVEL 8
KNOWLEDGE, SKILLS AND
VALUES
Graduates at this level have highly advanced systematic
knowledge and skills in very specialized or complex
multidisciplinary field of learning for multifaceted research
or professional practice or for the advancement of learning
APPLICATION Applied in highly specialized or complex multidisciplinary
field of professional work, research and/or further study
that require management expertise, innovation and
leadership
DEGREE OF INDEPENDENCE Independent and/or in teams of multi-disciplinary and
complex setting
QUALIFICATION TYPE Doctoral Degree and Post-Doctoral Programs
67
KNOWLEDGE AND SKILLS
APPLICATION
DEGREE OF INDEPENDENCE
QUALIFICATION TYPE
Doctoral Degree and Post Doctoral Program
Post – Baccalaureate Degree
Baccalaureate Degree
Diploma
NC IV
NC III
NC II
NC I
ELEMENT
LEVELS
creative,
conceptual,
abstract,
theoretical,
problem
solving,
&
decision
making
manual,
practical,
concrete,
operational
professional work
or research,
supervisory,
non-routinary,
unfamiliar,
unpredic-
tableble
aspects
Range of
highly
familiar
and
Predictable
context,
routine
judgment,
discretion,
responsibility
for
others,
autonomy,
leadership
Close
support,
Guidance
and
Supervision
8
7
6
5
4
3
2
1
PQF Implementing Bodies
69
PQF-NCC
The PQF National Coordinating Committee is hereby
created to be Chaired by the Secretary of the Department
of Education (DepEd) with the following as members: a)
Technical Education and Skills Development Authority
(TESDA); b) Commission on Higher Education (CHED); c)
Department of Labor and Employment (DOLE); and, d)
Professional Regulations Commission (PRC).
(Sec. 2, EO No. 83 s.2012)
70
Powers & Functions of the
PQFNCC 1. Creates technical working groups in support of the detailing and
implementation of the PQF
2. Harmonizes the levels of qualifications with all levels of education
3. Aligns education standards and learning outcomes to the level
descriptors contained herein
4. Develops and recognizes pathways and equivalencies
5. Discuss and agree on the elements of the PQF including but not
limited to their principles, key features, definitions or terminologies,
structure and governance arrangements
6. Review and update the PQF
71
Powers & Functions of the
PQFNCC 7. Provides information and guidelines in the implementation of the PQF
8. Establishes a quality assurance mechanism
9. Maintains the national registry of qualified manpower
10. Ensures the international alignment of the PQF with the qualification
frameworks of other countries.
11. Represents the country in international fora or negotiations on
qualification agreements/arrangements
12. Provides regular feedback on the progress and accomplishments to
the Office of the President with respect to the implementation of the
Order.
13. Perform such other functions that may be related to the
implementation of the PQF
72
Technical Secretariat
FUNCTIONS
1. Provide technical and administrative support to the
Committee;
2. Engage the services of technical experts; and
3. Perform such other functions as the Committee may deem
necessary.
Chair: DDG Irene Isaac, TESDA
73
PQF Working Groups
74
TWG for Qualifications Register
Chair : TESDA
TWG for Pathways and Equivalencies
Chair : CHED
TWG for Quality Assurance
Chair : CHED
TWG for Information and Guidelines
Chair : DepED
TWG for International Alignment
Chair : PRC
PQF Technical Working Groups
Qualifications Register
FUNCTIONS
1. Provides information to employers, trainers and trainees on
education and training opportunities, licensure and assessment and
certification services in professional and skilled qualifications;
2. Maintains/updates the database of professional and skilled
qualifications;
3. Provides regular, timely data/information to the Technical
Secretariat;
4. Coordinates/Harmonizes agency databases on the registry of
qualifications
LEAD AGENCY: TESDA
76
Pathways and Equivalencies
FUNCTIONS
1. Establishes equivalency pathways and equivalency system for
seamless education transfer and/or progression between education
levels corresponding to the PQF levels;
2. Develops a National System of Credit Transfer;
3. Facilitates the enhancement and adoption of the Ladderized
Education Program consistent with the PQF
LEAD AGENCY: CHED
77
Quality Assurance
FUNCTIONS
1. Develops PQF quality procedures manuals;
2. Facilitates the conduct of evaluation and compliance audits/reviews
vis-à-vis set standards;
3. Provides recommendations to the National Coordinating Committee
(NCC) based on the results of the evaluation
LEAD AGENCY: CHED
78
Information and Guidelines
FUNCTIONS
1. Develops information, education and communication (IEC) materials
to promote and advocate PQF;
2. Formulates guidelines, circulars and policy issuances for the
approval of the NCC
LEAD AGENCY: DepEd
79
International Alignment
FUNCTIONS
1. Conduct researches/ studies for comparability/ benchmarking of
Philippine qualifications with other countries and
regional/international groupings;
2. Coordinates with professional organizations in the pursuit of mutual
recognition arrangements/ agreements
LEAD AGENCY: PRC
80
Some Notes
PQF-NCC meets regularly and keeps track of the TWGs
TWGs develop their own work plans and targets and report periodically
to the NCC
Industry sector representatives shall be consulted and tapped in the
detailing and application of the PQF to ensure alignment of educational
outcomes to job requirements (Sec. 4, EO No. 83 s.2012)
The ASEAN Qualifications and Reference Framework (AQRF) Task Force
are now working towards a regional framework
81
32 Job Titles –Six Labour Divisions
HOTEL SERVICES TRAVEL SERVICES
Front Offices Housekeeping Food Production Food & Beverage
Services
Travel Agencies Tour Operation
Front Office
Manager
Executive
Housekeeper
Executive Chef F & B Director General Manager Product Manager
Front Office
Supervisor Laundry Manager
Demi Chef F & B Outlet
Manager
Assistant General
Manager
Sales & Marketing
Manager
Receptionist Floor Supervisor Commis Chef Head Waiter Senior Travel
Consultant
Credit Manager
Telephone Operator Laundry Attendant Chef de Parte Bartender Travel Consultant Ticketing Manager
Bell Boy Room Attendant Commis Pastry Waiter Tour Manager
Public Area Cleaner Baker
Butcher
82
Labour
Division
Training Regulations
/Level
Job Titles Training Hours
Front Office Front Office Services NC II Reservations Agent/Clerk 18 (Basic)
18 (Common)
400 (Core)
436 (TOTAL)
Front Office Agent/Front Desk
Clerk
Receptionist
Bellman/Bellboy/Porter
Club Concierge
Housekeeping Housekeeping NC II Room Cabin/Attendant
Houseman/Public Area
Attendant/Janitor
Valet Runner
Dry Cleaner
Washer
Presser/Ironer
Marker-Sorter
Butler
18 (basic)
18 (Common)
400 (Core)
436 (TOTAL)
83
Housekeeping Housekeeping NC III Housekeeping Supervisor 20 (Basic)
24 (Common)
32 (Core) 76 (TOTAL)
Floor Supervisor
Housekeeping NC IV Housekeeping Asst. Manager 56 (Basic)
24 (Common)
32 (Core)
112 (TOTAL)
Housekeeping Manager
Food & Beverage Services Food & Beverage Service NC II
Busboy (Commis de Rang)
Waiter (Chef de Rang/Demi
chef de Rang)
Food Attendant
Food Server
18 (Basic)
18 (Common)
300 (Core)
336 (TOTAL)
Food & Beverage Service NC
III
Head Waiter (Chef de Salle)
Captain Waiter (Chef de’etage
Host/Hostess
Banquet Head Waiter
20 (Basic)
24 (Common)
40 (Core)
40 (Electives)
124 (TOTAL)
84
Food & Beverage Services Food & Beverage Service NC
IV
Restaurant Manager
Outlet Manager
Restaurant Asst./ Manager
Outlet Asst. Manager
Coffee Shop Manager
56 (Basic)
24 (Common)
60 (Core)
20 (Elective)
160 (TOTAL)
Tour Operations Tour Guiding Services NC II Tour Guide 18 (Basic)
18 (Common)
160 (Core)
196 (TOTAL)
Travel Agencies
Travel Services NC II Reservations Officer
Ticketing Officer
18 (Basic)
18 (Common)
160 (Core)
196 (TOTAL)
85
Food Production Cookery NC II Cook
Assistant Cook
18 (Basic)
18 (Common)
280 (Core)
316 (TOTAL)
Commercial Cooking NC III Chef de Partie
Head Chef
20 (Basic)
24 (Common)
200 (Core)
244 (TOTAL)
Commercial Cooking NC IV Sous Chef
Executive Sous Chef
Restaurant Chef
56 (Basic)
24 (Common)
180 (Core)
360 (TOTAL)
86
87
ASEAN MRA on Tourism Professionals Awareness Seminar Small Ville 21 Hotel, Iloilo City
11 July 2013
The TOURISM INDUSTRY
BOARD FOUNDATION INC.
DOT TESDA TIBFI
HISTORY
ASEAN MRA on Tourism Professionals Awareness Seminar
TOURISM INDUSTRY BOARD FOUNDATION, INC. (TIBFI)
• Originally the Hotel and Restaurant Industry Board
but renamed to Tourism Industry Board Foundation
Inc. in 1991
• To expand its coverage/membership to all sectors
of the tourism industry.
Conversion approved by the SEC on March 25,
1992.
OBJECTIVES
ASEAN MRA on Tourism Professionals Awareness Seminar
• To ensure an adequate supply of trained workers
within the tourism industry at the right time and at
the right quantity
• To facilitate the skills training/job placement cycle
• To match the skills of labor force with the
manpower requirement of the tourism industry
The Vision of TIBFI
ASEAN MRA on Tourism Professionals Awareness Seminar
Developing excellent
tourism industry service
providers is our mandate
Our Mission
ASEAN MRA on Tourism Professionals Awareness Seminar
To unify government,
industry, and the academe
in facilitating tourism
education and training
TIBFI Composition
ASEAN MRA on Tourism Professionals Awareness Seminar
Government :
DOT
TESDA
UP-AIT
Private :
HRAP
PTAA
AHRM
COHREP
PACEOS
EHAP
HSMA
UFTE
AAHRMEI
Labor :
NUWHRAIN-APL
TIBFI as NTPB
ASEAN MRA on Tourism Professionals Awareness Seminar
TIBFI has been designated as
the National Tourism
Professional Board (NTPB)
for the implementation of the
ASEAN MRA in 2015
TIBFI Tourism Industry Board Foundation Inc.
Email: [email protected]
Website: http://www.tourismindustryboard.org/
TIBFI Secretariat: Christian “Keesha” Buted
Mobile No.: 0927-414-6709
ASEAN MRA on Tourism Professionals Awareness Seminar The oriental, Tacloban City
5 November 2013
DOT TESDA TIBFI
Competency & Labor Division
Listing 242 competency – from ASEAN Common Competency
Standards for Tourism Professionals (ACCSTP)
2 primary and 6 secondary labor divisions
32 job titles
52 qualifications
Certificate II
Certificate III
Certificate IV
Diploma
Advanced Diploma
Combination of:
Core and Generic Competencies
Functional Competencies
Primary Division
(First Labor Division)
(Second Labor Division)
Hotel Services Front Office
Housekeeping
Food Production
Food and Beverage Services
Travel Services Travel Agency
Tour Operations
Six Labor Divisions
Hotel Services (22 job titles)
Front Office
1.Front Office Manager
2.Front Office Supervisor
3.Receptionist
4.Telephone Operator
5.Bell Boy
Food Production
1.Executive Chef
2.Demi Chef
3.Commis Chef
4.Chef de Partie
5.Commis Pastry
6.Baker
7.Butcher
Housekeeping
1. Executive Housekeeper
2. Laundry Manager
3. Floor Supervisor
4. Room Attendant
5. Public Area Cleaner
F&B Services
1. F&B Director
2. F&B Outlet Manager
3. Headwaiter
4. Bartender
5. Waiter
Travel Services (9 job titles)
Travel Agencies
1.General Manager
2.Assistant General Manager
3.Senior Travel Consultant
4.Travel Consultant
Tour Operator
1.Product Manager
2.Sales and Marketing Manager
3.Credit Manager
4.Ticketing Manager
5.Tour Manager
Certificate
II Certificate
III Certificate
IV Diploma
Advanced Diploma
Sub-Total
Food & Beverage
2 2 3 1 1 9
Food Production
2 3 3 1 1 10
Front Office 1 1 1 1 1 5
Housekeeping 1 1 1 1 1 5
Tour Operation
(Management) 2 3 4 2 1 12
Travel Agencies
3 3 3 1 1 11
TOTAL 11 13 15 7 6 52
Qualifications
Competency Standard
Menu
Competency Clusters
Common core
Restaurant Services
English Language Proficiency
Management & Leadership
Travel Agency – ticketing
Commercial Cookery
Hotel Front Office
Tour Guide Services
Housekeeping
Patisserie
Security Services
Food and Beverage Service
General Administration
Financial Administration
Human Resource Development
Competency Clusters –
Hotel Services
Cluster Restaurant Services
Common Core 21
Commercial Cookery 21
Commercial Catering 7
Patisserie 10
Food & Beverage Service 16
Customer Service & Sales Marketing 7
General Administration 14
Financial Administration 9
Human Resource Development 12
Management & Leadership 16
English Language Proficiency 11
Competency Clusters –
Hotel Services
Cluster Front Office & Housekeeping
Common Core 19
Hotel Front Office 12
Housekeeping 7
Security Services 10
Customer Service & Sales Marketing 7
General Administration 13
Financial Administration 8
Human Resource Development 12
Resource Management 14
English Language Proficiency 11
Competency Clusters –
Travel Services
Cluster Travel Services
Common Core 16
Travel Agency - Ticketing 19
Tour Guide Services 19
Tour Operations 18
Customer Service & Sales Marketing 23
General Administration 13
Financial Administration 6
Human Resource Development 15
Resource Management 20
English Language Proficiency 4
Sample Qualification
Food and Beverage
http://www.tourismindustryboard.org/resources/compiled-reports/
Food and Beverage Qualifications
Certificate II in FB
(Waiting)
Advanced Diploma in Food and Beverage ( Management)
Certificate III in FB
(Beverage)
Certificate III in FB
(Waiting)
Certificate II in FB
(Beverage)
Diploma of Food and Beverage (Supervision and Administration)
Certificate IV in FB
(Beverage)
Certificate IV in FB
(Waiting) Certificate IV in FB
(Operations)
Certificate II in Food and Beverage
(Waiting)
There are
21
There are
17
There are 9
Food & Beverage Qualification
• Summary
• Restaurant Service - 21
• Food and Beverage Service – 17
• Financial Administration – 9
• Total – 37
Select
only 8
Select 2 out
of 11
Competency Matrix for Food &Beverage Qualification
Cluster No.
CII
(w)
CIII
(W)
CIV
(W) CII (B)
CIII (B)
CIV (B)
CIV (supervis
on)
Dip in (Sup &
Admin)
Ad
Dip (Mgt)
Core and Generic
Competencies 13 19 21 13 19 21 21 22 22
Common Core 21
8 9
8 9
Food and Beverage
Service 17
12 12 11
4 5 Financial
Administration 7 3 3
Customer Service,
Sales and Marketing 7 1
3
1
3
4 6
Human Resource
Development 8
4
3 3
Management and
Leadership 17 3 3
General
Administration 14 3 4
English Language
Proficiency 9 2 3 3 2 3 3 3 4 5
any relevant elective 2 5 6 2 5 6 7 16 18
total 25 37 45 25 37 45 46 62 69
Comments on the Qualification
Internship/practical placement
For students with no experience, highly recommended
For students with “sufficient” opportunities to practice is not needed
anymore
Functional competencies
“elective” in nature, and can be chosen by student, provider or by
the employer/industry
Minimum number only
No Certificate 1, as very basic, but incorporated in Certificate II
Development of Recognition of Prior Learning, “RPL” to assist those with
experience but no formal qualifications
Go to: http://www.waseantourism.com/
Press “here”
“guest1”
Approved Toolboxes
= 47 plus 98
= 145 competencies
Clean and prepare
rooms for in-coming
guests
• AM – Assessor Manual, doc and pdf
• CS – Competency Standard
• PPT – powerpoint
• TG Trainer’s Guide, doc and pdf
• TM - Trainee’s Manual, doc and pdf
Trainee Manual
Glossary of terms & acronyms
Trainee notes/training content
Work Projects
Summaries
Evaluation Sheet
Recommended reading materials.
Trainer Guide
Training PowerPoint
slides
Trainer notes
Recommended training
equipment.
Powerpoint Presentation
• PowerPoint Presentation
• Instructions for Trainers
for Using PowerPoint
Assessor Manual
Oral Questions
Written Questions with
Model Answers
Third Party Statement
Observation Checklist
Competency Recording
Sheet.
How to use?
Training and education providers
Choose the qualification
Download the appropriate competencies
Review the materials
Undertake a curriculum mapping
“enrich” the materials with additional information
Prepare the final materials
Curriculum Mapping
Compare
Your school curriculum which is CHED compliant
ASEAN qualifications
TESDA qualifications
Choose common competencies
Add “unique” competencies that will create a
“competitive edge,” or “niche”
Finalize curriculum
Add assessment and certification as part of your
validation
How to use?
Industry
Review and align positions with competency
requirements
Align training and development with ASEAN
standards
Hire employees who are certified
ASEAN MRA on Tourism Professionals Awareness Seminar The oriental, Tacloban City
5 November 2013
DOT TESDA TIBFI
Be hospitable…
Call to action
Be ….
Helpful
Optimistic
Smart-er
Patient
Industry relevant
TESDA compliant
ASEAN friendly
Better
Learned
Eager
P
I
T A
B
L
E
H
O S
Are you
OUT? Are you
IN?
I’m IN!
ASEAN Mutual Recognition Arrangement to Tourism & Hospitality Education
More fun in the
Philippines Learning.
ASEAN MRA on Tourism Professionals Awareness Seminar The Oriental, Tacloban City
5 November 2013
DOT TESDA TIBFI
Next Steps
MRA Awareness Seminars
Master Assessor/Trainers Training – Metro Manila and
Cebu
Conduct ASEAN Assessor and Trainor training in region
MOU with all organizations – DOT, DepEd, TESDA, CHED,
TIBFI
Increase TIBFI Membership
Conduct Assessment and Certification
Question & Answer