Article - Delivering A Learner-focused Experience

CUSTOM LEARNING PORTALS: DELIVERING A LEARNER-FOCUSED EXPERIENCE

Case Example: New Hire On-boarding Portal

By way of example , let's take a look at howa portal would address a common problem within organisations: new hire on-boarding.

Every organisation is challenged with providing a smooth and organised on­boarding process for new employees.

These cha llenges include:

1. Making theemployee feel

ACME New Hire Onboarding Portal

Your Courses

Welcome to ACME Company

Corporate Compliance Policy

History of ACME

Your Team

Hi there! Welcome to ACME! I thinkyou'll be working on my team. Let me know if I can help with anything!

Yeah, I t hink you'll like it here I Let me know if you need help setting upyour computer .

Comment:

, Resources & Forms

Ethics Policy ACME 401k Plan Insurance Forms Benefits Form

IT Resources Network Computer Security PolicyW1-Fi Access

Your Mentor

John Smith HR Department 555-1212 [email protected]

welcome and connected to the organisation and his or her new department.

2. Distribution of materials: newemployees need to receive information and forms from many different sources {HR, IT, Security. etc).

3. The need tocommunicate a clearunderstanding of whatthe employees'responsibilities areduring the on­boarding process.

4 . Providing a facility for answering employee questions.

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These items can easily be addressed with a portal specifically designed for new hire on­boarding. This portal could address each of these challenges with specific features, designed to do the job.

CUSTOM LEARNING PORTALS GET THE

JOB DONE

Sometimes simply making learning contentand services available to employees won't solve your business problems.

In such cases, we need to present the relevant tools and resources to our learners within the context of the business challenge and provide the important motivational components to get the job done.

A custom learning portal provides the key link that brings the learner and the resources together to achieve a real business solution.

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