Arthur Shelley - Knowledge CoCreation

1© Arthur Shelley 2016 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use.

Knowledge CoCreation

Metaphoric visualisation to stimulate shared perspectives

Dr Arthur Shelley Intelligent Answers & OZAN*

* OZAN is the Organizational Zoo Ambassadors network An international professional development group collaborating on application of metaphor to enhance performance outcomes

Creati

vity

2

Creative Metanoia

© Arthur Shelley 2016 under Creative Commons License. Available for public use provided source is acknowledged.

Permission of the author required for commercial use.

• Processes• Problems• Patterns

Outcomes

Opportunities

Options

INCREMENTAL

DISRPUTIVE

SameImitation

Diversity Driven Innovation

3

Sense Reflect Share Co-Create



INTERPRET what the image means TO YOU from a knowledge perspective

REFLECT on how this makes sense to you

RECORD some initial thoughts

SHARE your insights with others at tables

CONVERSE about DIVERSITY in perceptions

CREATE new knowledge through these exchanges

CONSIDER potential actions, impacts and outcomes from these exchanges

4

EXPLORE: Reflective Conversations



5© Arthur Shelley 2016 under Creative Commons License. Available for public use provided source is acknowledged.


6

Insights?



7

Graphic Facilitation for Reflection



8

Behavioural DNA Cultural Development

9

Visualisation for Divergent Thinking



10

Increase Knowledge Cycle Flows

Ideas

Innovation

Shelley, 2014© Arthur Shelley 2016 under Creative Commons License. Available for public use provided source is acknowledged.


11

Research and Design Thinking



12

Where do insights come from?



13

KNOWledge SUCCESSion in an interdependent world

Lead

ership

Change

ProjectsRiskKnowledge

Capability

Act

ion

Performance

Moving from “what is…”

To “what is possible…”



14

Reflective Practice for Innovation



You are in the process of BECOMING….

We EVOLVE through SENSEMAKING to reflectively learn to become something more than we are now

Deliberating reflecting in what you re becoming is critical to success

Successful people are “Reflective Practitioners”

15

ASK Questions, align disciplines

• How well do you “read” the environment?– physical, social, political and behavioural

• How well do you “make sense” of emergent complex situations

• Do you ask questions that matter?• Do you engage people in aligned

conversations that matter• Do you Ask WHY (before acting)?• Are you comfortable with uncertainty?• Do you build strategic capability…

or bleed knowledge?



16

Useful ReadingsBrown, T 2008 Design Thinking Harvard Business Review, June pp. 85-92.Dorst K 2011 The core of design thinking and its application. ElsevierJohansson-Skoldberg U, Woodilla J and Cetinkaya, M 2013 Design thinking: past, present and future possibilities.

John Wiley & Sons, New York. Junginger, S 2007 Learning to design: giving purpose to heart, hand and mind. Journal of Business Strategy

28(4) pp. 59-65.Leavy, B 2012 Collaborative innovation as the new imperative – design thinking, value co-creation and the power of “pull.” Strategy and

Leadership 40(2) pp. 25-34.Liedtka, J 2011. Learning to use design thinking tools for successful innovation. Strategy and Leadership 39(5) pp. 13-19.Liedtka, J 2014. Innovative ways companies are using design thinking. Strategy and Leadership 42(2) pp. 40-45.Martin, R 2010 Design Thinking: achieving insights via the Knowledge Funnel. Harvard Business Review 38(2) pp.37-41.Razzouk, R and Shute, V 2012 What is design thinking and why is it important. Review of Educational Research

82(3) pp. 330-348.Shelley, AW 2009, Being a successful knowledge leader. What knowledge leaders need to know to make a difference.

Ark Group, North Sydney.Shelley, AW 2012, Metaphor as a means to constructively influence behavioural interactions in project teams.

PhD Thesis PCPM, RMIT University.Shelley, AW 2013 12 Principles of knowledge leadership. Opening chapter in Roche, H Successful knowledge leadership: Principles and

practice, ARK Publishing, London. pp. 1-6.Shelley, AW 2014 Active Learning Innovations in Knowledge Management Education Generate Higher Quality Learning Outcomes. Journal

of Entrepreneurship Management and Innovation. 10(1) pp. 129-145.Wang S and Wang H 2008 A design thinking approach to teaching knowledge management. Journal of Information Systems Education,

19(2) pp. 137-139.

© Arthur Shelley 2016 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use.

17© Arthur Shelley 2016 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use.

Contact Details

Dr Arthur [email protected]

KNOWledge SUCCESSionAvailable late 2105

FREE behavioural profilewww.organizationalzoo.com/profilerInsights into behaviourswww.organizationalzoo.com/blog www.organizationalzoo.com/ZooTube

Consulting and Mentoringwww.intelligentanswers.com.au Ph +61 413 047 408 @Metaphorage #OrgZoo

mailto:[email protected]

http://www.organizationalzoo.com/profiler

http://www.organizationalzoo.com/blog

http://www.organizationalzoo.com/ZooTube

http://www.intelligentanswers.com.au/