Armedangels Social Report 2019 · 2020. 7. 30. · cist customer went viral on Instagram, with an overall reach of ARMEDANGELS pieces stay in the loop. people out there. We launched

Social Report Start date membership:

June 2015

Reporting period: January 2019- December 2019

2

What we do Summary Achievements Sourcing & Pricing Coherent System for Monitoring & RemediationComplaints Procedure Training & Capacity Building Transparency & Communication Stakeholder Engagement Corporate Responsibility

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Content

1 – 1.5

2 – 2.4

3 – 3.1

4 – 4.3

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13 years ago, when we stumbled into the textile industry, we were outsiders. New kids on the block. Everybody told us that we are naïve. That things are as they are and that we wouldn`t be able to change anything. This didn´t stop us from asking the many questions which needed to be asked and we learnt our lessons the hard way. We realised what the textile indus-try has been all about so far: negligence, irresponsibility, co-ver-up mentality, greedy business in the form of inequitable capital allocation and unfair value creation. We decided that we want to make a difference. We went fully organic with our cotton, banned hazardous chemicals from all our supply chain, searched for innovative organic farming methods which also respect animal welfare. We invested in sustainable alternati-ves for fibres & materials, reached Fair Wear Foundations “Lea-der” status and worked hard to make a difference wherever we could. Moreover, we built a transparent chain of partners who support us in developing beautiful products with the highest

respect for Humans and Nature. We`ve been doing our home-work since day one. 100% alternative & regenerative materials. 100% certified factories. 100% clean processes. 100% cost trans-parency and fair prices. 100% products without compromise. In 2019 we kept on growing – in terms of WoManPower, new tiers in our responsible supply chains, turnover and who-lesale partners. We are present in more than 30 markets through our own E-Commerce and 900 retail partners. We have 96 passionate employees, 77% of whom are female and 23% are male. 72% of our employees work full-time and 12% part-time. We also offer internships and jobs for students (10%) and 6% of our staff is on maternity leave taking care of our precious future. We work together with all those that share our vision. Grow to matter. Be true. And never give up.

Made to make a difference.

What we do

4

Our goals are driven by our vision. And we are busy bees. So also, in 2019, we didn’t lay low. There are numerous new projects and improvements being made at ARMEDANGELS. The following is a glimpse. The whole Social Report is a bit of a bigger look into our activities in terms of implementing the Fair Wear Code of Labour Practices along our supply chains. On our website and our social media channels, we talk about further exciting stuff, so make sure to become part of our community.

Summary

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No other campaign has highlighted the urgency of the climate crisis so clearly and so directly and is led by caring, young people with the same mindset as we have. Our Black Friday looked slightly different to everyone else‘s as well.

By using 100% sustainable rawmaterials for our products we

were able to save:

We again publicy spoke up and will keep on speaking up against racist ideology and pro-paganda on social media. Our voice was heard loud and clear when our post calling out a ra-cist customer went viral on Instagram, with an overall reach of

ARMEDANGELSpieces stay in the loop.

people out there.We launched our non-binary

ARMEDANGELS Capsule Collection foreveryone and anyone.

67.948

3.000

68% 59%

55%

10.660€

We partnered up with StayAwhile, the German Female Rental Platform,

and made sure that

Achievements

Water Energy

CO2eq

were donated to Fridays for Future

For the environment

To close the loop

For diversityand equality

6

Achievements

For our supplychain

In 2019, we worked with 13 first tier suppliers in Portugal, Lithuania, Turkey and Tunisia.

We participated in the first har-vest of our ARMEDANGELS Or-ganic Farmers Association and fi-nanced drip irrigation instalment for two farms. This modern agri-cultural technique that irrigates crops with tiny droplets of water, helps farmers save time, money and water.

We conducted 4 social audits, 3 communication trainings and one training on Gender-Based-Violence with excellent results.

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Sourcing practices at ARMEDANGELS have always been tar-geted to be highly responsible. We have been doing it since day one as we know that ethical sourcing is key to fair and safe working conditions as well as improved quality, strong partnerships, meaningful climate actions and a solid & trust-ful community.

Our sourcing practices include social and ecological para-meters in all steps and our responsible pricing model is ba-sed on 100% cost transparency. As a further back-up we get support from voluntary standard and system-based tools of Fairtrade, GOTS (Global Organic Textile Standard) and the Fair Wear Foundation.

Our Responsible Supply Chain Team, consisting of Sourcing, Corporate Responsibility, Buying and Logistics, is mainly ac-countable for supporting our partners in the implementation of leading-edge requirements. We are in frequent and direct contact with them (via e-mail, telephone or onsite during vi-sits). Our guidelines are a set of principles and aim at esta-blishing best-practice working conditions and ecologically optimized processes and products.

In the industry the predominant factor in sourcing is still price. Whoever offers the lowest price, gets awarded and receives an order. At ARMEDANGELS, we recognise that doing business like this, poses numerous risks, among them a high risk of labour rights violations.

We look at our sourcing differently. It’s about finding the right supplier to build a partnership. It is about purcha-sing goods and services considering the people, the pla-net and profits. It is about how our products are made, where they are made and by whom. It is about transpor-tation choices. It is about being fair, transparent and open to all partners. And yes, our buying department also talks about prices, of course. We believe that ARMEDANGELS can’t make a difference if we aren’t leading in responsible sourcing & pricing.

Selecting new suppliers is based on our strict Responsible Sourcing Strategy which describes how we mitigate and assess human rights risks and how the outcome of this process influences sourcing decisions.

Followed by the Responsible On-Boarding Process a com-plimentary assessment is conducted. Whether the sup-plier is located in a low or high-risk country, we conduct verification audits before even starting the sampling pro-cedure. It is ARMEDANGELS requirement to comply with necessary standards and to know what`s going on. This means understanding how the world is changing, how that affects our business and how we can contribute.

Sourcing

Sourcing Strategy & PricingResponsible Sourcing

Responsible On-Boarding1.1 1.1.2

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While we offer a high degree of transparency, we also require it from our partners. We were extremely busy implementing our True Pricing Methodology the last years which makes price negotiations almost obsolete. It basically is a radical open costing system, where we accumulate all information that make up the price of a piece of clothing. When we take the actual costs for fabrics, accessories, trims, artwork, la-belling and packaging as well as labour costs, overhead and profit, there really is no need to negotiate & bargain anymo-re. It is, what it needs to be to be fair to workers, manage-ment and us as a brand.

In order to integrate the labour costs into each calcula-tion, we use a methodology called labour minute costing introduced to us by FWF. The following exemplary gra-phics and calculations break down the transparent sup-ply chains, the labour minute costs and the true product costs where four of our key products (jersey, denim, knit & woven) from 2019 were manufactured:

True Pricing1.1.3

average worker x

Labour Minute Cost: 14.813,00 € annual wage costs per worker

219 days = 84.069 min

Portugal:

Average worker X 219 days = 84.096 minutesEUR 14.813 / 84.840 minutes = EUR 0,18

Turkey


Tunisia


Sourcing

84.840 annual working minutes per worker

= € 0,18

/

One of the big reasons to implement such a radical open costing for 100% of our products, was to make sure that we have transparency in the payment of actual wages and avoid negotiating against wages. We needed to know more about the link between buying prices and wage levels in the factories. Today, we know the labour costs of each of our products, making open costing an important tool and lever to encourage suppliers to even increase wages.

Portugal for example:

99

TRUE PRODUCTION PRICE SPLITMaterial Costs: 55%Labour Costs: 27%Supplier‘s Overhead & Profi t: 16%Transports & Duties: 2%




Sourcing

FIBER PRODUCTIONLenzing AG, Lenzing, Austria

YARN SPINNING Textil Santanderina S.A., Cabezón de la Sal, Spain

FABRIC WEAVING Textil Santanderina S.A., Cabezón de la Sal, Spain

CUT MAKE TRIMJ. Caetano & Filhas, Lda., S. Miguel De Paredes, Porto, Portugal

ZONJAA Colour: White Article No. 30001689 188Production partner: J. Caetano & Filhas, Lda., S. Miguel De Paredes, Porto, Portugal

LENZINGTM

FABRIC DYEING Textil Santanderina S.A., Cabezón de la Sal, Spain

GARMENT WASHIrmãos Vila Nova, S.A, Vila Nova de Famalicão, Portugal

ORGANIC COTTON FARMINGUçak Tekstil A.Ş, Izmir & Denizli Area, Turkey

ORGANIC COTTON FARMINGAegean Region, Aydin, Söke, Koçarlı Plain, Turkey

ORGANIC COTTON GINNINGUçak Tekstil A.Ş, Izmir & Denizli Area, Turkey

ORGANIC COTTON GINNINGAegean Region, Aydin, Söke, Koçarlı Plain, Turkey

YARN SPINNINGEren Tekstil A.Ş., Ulaş Çorlu, Tekirdağ, Turkey

YARN SPINNINGOrta Anadolu,Kayseri, Turkey

KNITTINGBERA TEKSTIL TRIKO IML. TIC. LTD. STI., Istanbul, Turkey

FABRIC WEAVING Orta Anadolu, Kayseri, Turkey

YARN DYEINGEren Tekstil A.Ş., Ulaş Çorlu, Tekirdağ, Turkey

INDIGO YARN DYEINGOrta Anadolu, Kayseri, Turkey

LINKINGBERA TEKSTIL TRIKO IML. TIC. LTD. STI., Istanbul, Turkey

CUT MAKE TRIM Denim Authority S.A., Ras Jebel, Tunisia

MEDINAA Colour: BlackArticle No. 10252348 105Production partner: BERA TEKSTIL TRIKO IML. TIC. LTD. STI.

DYLAANColour: Light stone washArticle No. 30000205 801Production partner: Denim Authority S.A., Ras Jebel, Tunisia

ORGANIC COTTON FARMINGSuminter India Organics Pvt. Ltd, Chotila, India

ORGANIC COTTON GINNINGSuminter India Organics Pvt. Ltd, Chotila, India

YARN SPINNINGOmax Cotspin Pvt. Ltd., Rajsitapur, Gujarat, India

CIRCULAR KNITTINGVilartex, Corvite, Guimarães, Portugal

YARN DYEINGFacol Tinturaria de fi os, Serzedelo, Guimarães, Portugal

CUT MAKE TRIMBecri – Malhas e Confecções, S.A., Barcelos, Portugal

DALENAA STRIPES Colour: Black-off whiteArticle No. 30000654 347 Production partner: Becri – Malhas e Confecções, S.A., Barcelos, Portugal

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The topic of living wages has been very present in the past ye-ars in our industry. We, too, want to find solutions and close the gap between legal minimum wages and what is considered to be a fair wage to cover all necessary costs of a decent living. However, we realised in the last years, that the lack of functio-ning ideas and the general excessive demand with the topic didn’t really get the industry closer to the finish line.

As a brand, we do not pay wages directly to the workers. We don’t own any of the factories. All our partners are individually owned entities working with us. Therefore, it‘s crucial to point out, that we pay fair prices for the garments we buy from them. And, due to our open true pricing method, we know the exact link between our prices and the wages. It’s a tool that we can use to make sure that our prices are fair. We want to push the wage ladder from the bottom up. For us the time for talking is over, let’s get to work!

Below in chapter 2, we have shown where our partner factories stand with regards to our fair paid level.

At ARMEDANGELS the sourcing department is vital to the way we do business. Our buying colleagues support our sustaina-ble operations through assuring responsible purchasing prac-tices, continuity of supply and fair production planning as well as the implementation of our open costing. As they are in con-tact with our suppliers on a daily basis, they are key to ensuring a positive partnership with them.

The Sourcing Department is handled by our Sourcing & Quality Manager, who is another key position reporting directly to our COO.

Sourcing

Organisation of the Sourcing DepartmentLiving Wages & Fair Prices

Production Cycle

ARMEDANGELS has four collections every year: Spring, Sum-mer, Autumn and Winter. Both, for Men and Women.

Our usual production cycle begins with our design and pro-duct development phase including the internal design phase as well as the production of the first prototypes. We then ask our suppliers to produce samples for our sales team. During the sales period our sales team presents the new collection to our retailers and takes their orders. Once all orders are placed the production process can begin. Good internal production planning and a smooth production cycle are essential to sup-port the factories in establishing fair working conditions. Short

lead times, seasonal production and late order changes are among the main reasons for extensive overtime, increased short-term seasonal work contracts and negligence of per-sonal safety.

We, therefore, make it a priority to know our partner’s ca-pacity so as to plan the order volumes and the production times correctly. We stick to ten fixed delivery dates so that our factories do not have an unbalanced production work-load with peak times and low periods. Seasonal work is a big challenge for factories, as they have to pay their workers all year round. By splitting the delivery dates, we are able to utilise the factories nearly throughout the year giving finan-cial security to the factory management and minimising the necessity of overtime. We furthermore concentrated on ex-panding so-called NOS (never out of stock) articles that are standard in our assortment in 2019. This brings the oppor-tunity to fill the lower seasons at our partners factories with standard productions in order to take out pressure and risk overtime, e.g.

Our production lead-times vary between 12 to 18 weeks and are dependent on internal planning, the capacity of our suppliers and material lead-times. This is generally sufficient time for factory management to make a robust production planning without having to rely on overtime. As we know that some of our materials have long lead-times or might be de-layed due to various reasons, we make it a priority to block long-lead time fabrics before placing the order, so that no delays are caused by late material deliveries.

1.2

1.3

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Simply put, sustainable products start with sustainable supplier relations. And sustainable supplier relationships are always built on mutual respect and trust – and as it is with relationships in general, they grow over time. Mutual unders-tanding is key to this work. We don’t want our partners to just do as they are told, but for them to really understand the reason behind this work and how it benefits not only the workers, but also the efficiency of the whole factory. Our experience has shown that establishing fair working conditions lead to improved workflow, productivity and higher quality as sick days, accidents and turnaround of workers are decreased, among others. Factories can hence decrease costs and increase output. Expanding liaisons, getting partners on board and excited for the way we do business is essential for a successful business relationship.

Hence, our aim is to find the best partners, who are willing to push the boundar-ies with us within reason, to make changes and improve over time. Partners who don’t stand still but take on the challenges of our time. We aim to find partners who are in it for the long run, who want to be a part of the ARMEDANGELS story and who want to grow with us. We know that one of our main success factors is partnership on eye level. During 2019, 37,76% of our supplier volume was bought from factories where we have reasonable leverage (at least 35% of the factory production capacity).

80%

70%

60%

50%

40%

30%

20%

10%

0%

Bravo Tekstil Uretim Ihr.San.Tie.Ltd.Sti

2012 Turkey

Bera Tekstil Triko Imalat Ithalat Ihracat San. Tic. Ltd. Sti.

2015 Turkey

% FOB % Leverage

Özcelik Öme San. Ve Tic. A.S.

2015 Turkey

Supplier Relations

Our objective is to further deepen our collaboration with our first-tier suppliers over the years in order to work towards a more fundamental transformation of the textile industry. Our partners do not change regularly; in 2019, 59,31% of our purchase volume came from factories with whom we have worked for more than five years.

1.4

12

Twice per year the ARMEDANGELS Supplier Evaluation is conducted by an internal team (consisting of Buying, Sourcing & Quality, Product Management and Corporate Responsibility). This evaluation takes into account the price-performance ratio, compliance with delivery dates, quality, status quo of social and ecological standards, the social and ecological development of a supplier, the degree of innovation as well as their cooperation and level of transparency.

80%

70%

60%

50%

40%

30%

20%

10%

0%

Bravo Tekstil Uretim Ihr.San.Tie.Ltd.Sti

2012 Turkey

ETFOR – EMPRESA TEXTIL LDA

2013 Portugal

Bera Tekstil Triko Imalat Ithalat Ihracat San. Tic. Ltd. Sti.

2015 Turkey

Valérius Texteis S.A.

2014 Portugal

Özcelik Öme San. Ve Tic. A.S.

2014 Turkey

Supplier Relations

Sustainable Supplier Evaluation1.4.2 % FOB % Leverage

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Purchasing practices and their impact on suppliers’ ability to provide decent working conditions have come under in-creasing scrutiny worldwide. To really make a difference we started thinking about implementing a systematic exchange of our ideas about purchasing practices that are working well and those that need improvement, without risking our business relationship already in 2018. Then, in 2019, we pio-neered the ARMEDANGELS Brand Evaluation. In our Brand Evaluation, not only we as a brand evaluate the suppliers, but also our partners evaluate ARMEDANGELS bi-annually in seven key practices to verify the ability to adhere to the terms of our contracts and operate efficiently while providing a safe work environment. The first pilot last year was a real success and we were able to work out two hot spots (tight calendar & high drop rates) which we will change now. Chan-ges to supply chain practices will not happen overnight. It is hoped that the first Brand Evaluation of ARMEDANGELS will spur this and increase operational efficiency while pro-tecting reputation and profits. In order to tackle the chal-lenges, ARMEDANGELS has committed to take and define measures for the underlined pain points. Furthermore, indi-vidual talks with the single supply chain partners will be held to create the basis of an institutionalized communication on these subjects. We hope that this new and transparent in-formation and analysis about our cooperation practices will change and even tighten our good relationships.

Brand Evaluation

Supplier Relations

As we keep on growing for good, we also keep out looking for new partners that share our vision and wish to be part of our community providing us with beautiful products. In 2019 we on-boarded and started working with three new partners:

→ Goucam: Gouveia & Campos SA - FWF Factory ID 14165→ TMR Fashion Clothing, Lda. - FWF Factory ID 14166→ Teksim Giyim Sanayi ve Ticaret Ltd. Sti - FWF Factory ID 3361

We also terminated our business relationships with:

→ Aclan Tekstil Konfeksiyon Ic Dis Tic Ltd. Sti - FWF Factory ID 10036→ Supercorte Empresa de Confecoes S.A - FWF Factory ID 10646→ UTENOS TRIKOTAZAS - FWF Factory ID 2631

Below in chapter two, we provide more details for each of our partner factories and the what and why. We have Nothing to Hide.

Changes in Supplier Relations1.4.3 1.4.4

14

Internal Due Dilligence Check & Self-Assessment of Social and Ecological Standards resulting in a performance report

Internal Initial Assessment of Social and Ecological Standards resulting in a Corrective Action Plan (CAP)

External audits by Fair Wear Foundation, Global Organic Textile Standard (GOTS), Fairtrade, and third party audits

Internal and external audits by FWF, GOTS and Fairtrade help us to detect shortcomings in our partner factories and to prevent violations against our business ethics. We support our partners by offering training sessions and consulting not only for merchandisers, but also for supervisors, employees and of course owners. By including relevant stakeholder in-itiatives, we further strengthen our monitoring system. But our commitment does not stop with conducting audits and trainings. Once the onboarding of a new supplier was suc-cessful, our Corporate Responsibility Manager invests a lot of time and resources to support our suppliers via different communication tools, Corrective Action Measurements, etc. It is ARMEDANGELS requirement to comply with necessary standards as a minimum. We and our partners in the supply chain are in a continuous improvement process. Again, we want to understand how the world of work is changing, how that affects our business and how we can contribute. Due to our stringent Responsible Sourcing Strategy and the pro-cess behind this, in very rare cases decisions like ending a business relationship are made because human rights risks and violations or poor factory & management performance.

Knowledge is power. Hence, knowing our supply chain and safeguarding it is the basis for our work. We only work with partners who we trust to deliver decent wages and good working conditions. That way, we can ensure transparency and traceability at any stage of production. How we assure workers’ safety in 3 easy steps:

Therefore we ask all our partners to update us in a fixed for-mat bi-annually on the labour minutes costing, transparent supply chain data (incl. subcontracted & nominated units), general company data, standards & certification and also to evaluate us respectively in our new ARMEDANGELS brand evaluation.

Integration of monitoring activities and sourcing decisions Coherent System for Monitoring & Remediation

Supplier Relations Monitoring

1.5 2

15

Subcontracting is often perceived as a bad thing. We still don’t share this generalisation - facing the reality of our In-dustry! The risk of breaches in labour standards often in-creases the further down one looks into a supply chain – that is, without a doubt, true. However, we know that not all of our suppliers have the possibility to do all steps of pro-duction in-house. They, therefore, have to rely on outside factories to support them. For us, subcontracting does not only include sewing, but also printing, embroidery, washing and dyeing of garment. Every process, where a supplier is contracting another factory to do a specific step of the pro-duction counts as subcontracting for us. Therefore, we have defined a Subcontracting Policy to which all factories in our supply chain, whether they are our direct business partners or their subcontractors, adhere. Everyone is treated equally, receives the same support from our side and has the same responsibilities. When visiting the suppliers, we are trying to also visit the subcontractors as much as possible. By map-ping our supply chain, we can guide suppliers towards skilled subcontractors and establish networks. Hence, good sub-contractors are rewarded with higher order volumes, while we decrease the number of subcontractors used overall and thereby decrease the risk of breaches in labour standards in our supply chains. It is a matter of choosing the right part-ner, knowing all steps of production and working together on implementing real improvements for workers that make the difference.

Subcontracting

Supplier Relations

2.1

All factories are informed of our membership with Fair Wear Foundation already before the beginning of the work rela-tionship, as part of the Responsible Sourcing process. Com-munication and endorsement of the Code of Labour Practi-ces, publishing the Code and the Worker Information Sheet is part of the onboarding process. An internal ARMEDANGELS employee further visits the factory; this may be the Corpo-rate Responsibility Manager, the Sourcing & Quality Manager or someone from the product department or Buying.

During internal audits conducted by our Corporate Respon-sibility Manager and external audits done by a third party an audit report as well as a so-called Corrective Action Plan (short CAP) is written up, which summarises the main findings, assigns responsibilities and sets timeframes and recommen-dations for remediation. Auditor and factory management jointly agree on the CAP. It is then the responsibility of our Corporate Responsibility Manager to do the follow-up: First via email and telephone followed by a personal visit at the supplier. And she is doing an awesome job, being the lead in almost all factories where we have joint Fair Wear Founda-tion memberships with other brands. We assist and support the suppliers to be able to successfully implement the cor-rective actions. Working with other clients of the supplier to achieve this goal has proven a very effective way. Again, collaboration is key!

General activities to inform Suppliers2.2

During the 12 years of ARMEDANGELS, our network of part-ners has grown from one direct partner in Portugal to now 13 in Portugal, Turkey, Tunisia and Lithuania in total. In 2019, 38% of our production was placed in the EU and 62% in countries classified by the Fair Wear Foundation as high-risk countries (Turkey & Tunisia). We keep on monitoring 100% of our part-ners.

ARMEDANGELS Suppliers in 2019

38% 62%

Portugal Tunisia

Lithuania Turkey

2.3

16

Portugal is our main producer for Jersey and some Woven. As Portugal is a low-risk country our main monitoring activity is to inform all suppliers about our membership with Fair Wear Foundation and about the respective labour standards. All Portuguese suppliers have conducted social audits by ot-her organisations like Fairtrade, BSCI or companies’ code of conduct audits. All suppliers have shared the respective au-dit reports with us, and we take this as the basis to work on social issues, mainly with regard to workplace safety.

Suppliers & their Subcontractors in Portugal

Supplier Relations

ETFOR EMPRESA TEXTIL, Lda. - FWF Factory ID 3022

Address Av. Margarida Queiroz 301, 4740-438 Forjães, PortugalProduct Group JerseyProduction Processes CutMakeTrimFair Wear Foundation monitored YesGOTS certifi ed YesRelationship since 2013Visited in 2019 YesNo. of Employees 107Gender Split 82female/25maleMaximum Overtime 0%Fair Paid Level 108% average salary/minimum wageWorker benefi ts Free annual medical checks

Subcontracted units:

–Durao & Silva - Confeções Lda. - FWF Factory ID 10710 - CutMakeTrim–J.Rio & Rio - FWF Factory ID 5604 - CutMakeTrim–Quinta & Santos Score S.A. - FWF Factory ID 8940 - Garment Dyeing

2.3.1

17

Valérius Têxteis S.A. - FWF Factory ID 2152

Address R. Industrial do, 4750-078 São Martinho de Vila Frescainha, PortugalProduct Group JerseyProduction Processes CutMakeTrimFair Wear Foundation monitored YesGOTS certifi ed YesRelationship since 2014Visited in 2019 YesNo. of Employees 66Gender Split 57female/9maleMaximum Overtime 0%Fair Paid Level 102% average salary/minimum wageWorker benefi ts Flu vaccines, discount for routine doctor’s appointments, free transportSubcontracted units: –Alivana - FWF Factory ID - CutMakeTrim –Junius - FWF Factory ID 10708 - CutMakeTrim –Erius II - FWF Factory ID 13176 - CutMakeTrim –Rio Mau - FWF Factory ID 8937 - CutMakeTrim –Filibranca Artes - FWF Factory ID 7273 - Printing –Barcelbordados - FWF Factory ID 11188 - Embroidery

Becri Malhas e Confecções S.A. - FWF Factory ID 4883

Address R. do Parque Industrial 60, 4755-539 Alvelos, PortugalProduct Group JerseyProduction Processes CutMakeTrimFair Wear Foundation monitored YesGOTS certifi ed YesRelationship since 2016Visited in 2019 YesNo. of Employees 194Gender Split 151female/43maleMaximum Overtime 0%Fair Paid Level 115% average salary/minimum wageWorker benefi ts Free transportation, free medical support, 50% of kindergardenSubcontracted units:

–Barbosa, Esteves e Goncalves - FWf Factory ID 11176 - Printing –Carfetil - FWF Factory ID 10711 - CutMakeTrim–Guay - FWF Factory ID 14305 - CutMakeTrim–Titulos E Rubrica - FWF Factory ID 14306 - CutMakeTrim–Confeccoes Courelense - FWF Factory ID 7500 - CutMakeTrim–Maria Gorete Maia Martins - FWF Factory ID 14308 - CutMakeTrim

Valérius Têxteis S.A. - FWF Factory ID 2152

Address R. Industrial do, 4750-078 São Martinho de Vila Frescainha, PortugalProduct Group JerseyProduction Processes CutMakeTrimFair Wear Foundation monitored YesGOTS certifi ed YesRelationship since 2014Visited in 2019 YesNo. of Employees 66Gender Split 57female/9maleMaximum Overtime 0%Fair Paid Level 102% average salary/minimum wageWorker benefi ts Flu vaccines, discount for routine doctor’s appointments, free transportSubcontracted units: –Alivana - FWF Factory ID - CutMakeTrim –Junius - FWF Factory ID 10708 - CutMakeTrim –Erius II - FWF Factory ID 13176 - CutMakeTrim –Rio Mau - FWF Factory ID 8937 - CutMakeTrim –Filibranca Artes - FWF Factory ID 7273 - Printing –Barcelbordados - FWF Factory ID 11188 - Embroidery

Becri Malhas e Confecções S.A. - FWF Factory ID 4883

Address R. do Parque Industrial 60, 4755-539 Alvelos, PortugalProduct Group JerseyProduction Processes CutMakeTrimFair Wear Foundation monitored YesGOTS certifi ed YesRelationship since 2016Visited in 2019 YesNo. of Employees 194Gender Split 151female/43maleMaximum Overtime 0%Fair Paid Level 115% average salary/minimum wageWorker benefi ts Free transportation, free medical support, 50% of kindergardenSubcontracted units:

–Barbosa, Esteves e Goncalves - FWf Factory ID 11176 - Printing –Carfetil - FWF Factory ID 10711 - CutMakeTrim–Guay - FWF Factory ID 14305 - CutMakeTrim–Titulos E Rubrica - FWF Factory ID 14306 - CutMakeTrim–Confeccoes Courelense - FWF Factory ID 7500 - CutMakeTrim–Maria Gorete Maia Martins - FWF Factory ID 14308 - CutMakeTrim

Supplier Relations

18

J. Caetano & Filhas, Lda. - FWF Factory ID 2612

Address Rua Da Castiça, 18, Aptd. 23, S. Miguel De Paredes, Porto, PortugalProduct Group WovenProduction Processes CutMakeTrimFair Wear Foundation monitored YesGOTS certifi ed YesRelationship since 2018Visited in 2019 YesNo. of Employees 108Gender Split 100female/8maleMaximum Overtime 0%Fair Paid Level 105% average salary/minimum wageWorker benefi ts Free transportation


–Irmaos Vila Nova - FWF Factory ID 14310 - Garment Wash

Goucam: Gouveia & Campos S.A. - FWF Factory ID 14165

Address Recta do Caçador, S/N, Rio de Loba, 3505-577 Viseu, PortugalProduct Group WovenProduction Processes CutMakeTrimFair Wear Foundation monitored YesGOTS certifi ed YesRelationship since 2019Visited in 2019 YesNo. of Employees 401Gender Split 384female/17maleMaximum Overtime 0%Fair Paid Level 107% average salary/minimum wageWorker benefi ts Medical and legal support in the workplace (doctor and lawyer available)



Supplier Relations

NEW

19

TMR Fashion Clothing, Lda. - FWF Facory ID 14166

Address Lote 14 Zona Industrial de, R. da Pedreira, 4800-057 Guimarães, PortugalProduct Group JerseyProduction Processes CutMakeTrimFair Wear Foundation monitored YesGOTS certifi ed YesRelationship since 2019Visited in 2019 YesNo. of Employees 22Gender Split 20female/2maleMaximum Overtime 0%Fair Paid Level 113% average salary/minimum wageWorker benefi ts Free lunch on Fridays at the factory, half a day off on birthdays



Supercorte Empresa de Confecoes S.A. - FWF Factory ID 10646

Address Av. Martins da Costa 211, 4595-231 Meixomil, PortugalProduct Group WovenProduction Processes CutMakeTrimFair Wear Foundation monitored YesGOTS certifi ed YesRelationship since 2018Visited in 2019 YesNo. of Employees 163Gender Split 149female/12maleMaximum Overtime 0%Fair Paid Level 109% average salary/minimum wageWorker benefi ts Free transportation

Subcontracted units: None

TMR Fashion Clothing, Lda. - FWF Facory ID 14166

Address Lote 14 Zona Industrial de, R. da Pedreira, 4800-057 Guimarães, PortugalProduct Group JerseyProduction Processes CutMakeTrimFair Wear Foundation monitored YesGOTS certifi ed YesRelationship since 2019Visited in 2019 YesNo. of Employees 22Gender Split 20female/2maleMaximum Overtime 0%Fair Paid Level 113% average salary/minimum wageWorker benefi ts Free lunch on Fridays at the factory, half a day off on birthdays



Supercorte Empresa de Confecoes S.A. - FWF Factory ID 10646

Address Av. Martins da Costa 211, 4595-231 Meixomil, PortugalProduct Group WovenProduction Processes CutMakeTrimFair Wear Foundation monitored YesGOTS certifi ed YesRelationship since 2018Visited in 2019 YesNo. of Employees 163Gender Split 149female/12maleMaximum Overtime 0%Fair Paid Level 109% average salary/minimum wageWorker benefi ts Free transportation


Supplier Relations

We onboarded Supercorte in 2018 because we needed a new partner to produce shirts and blazers in fi ne quality. It seemed to be a good fi t, but we unfortunately could not sca-le up this product line and we had to terminate our relation-ship after just two seasons already in 2018. Some tiny orders remained for 2019. As in life it always needs two to tango!

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Bera Tekstil Triko Imalat Ithalat Ihracat San. Tic. Ltd. Sti. - FWF Factory ID 8413

Address No. 3 Gencosman Mahallesi, Istanbul, TurkeyProduct Group KnitProduction Processes Knitting, LinkingFair Wear Foundation monitored Yes (last audit: 06/10/2017, last training: 01/04/2019)GOTS certifi ed YesRelationship since 2015Visited in 2019 YesNo. of Employees 65Gender Split 38female/27maleMaximum Overtime 13%Fair Paid Level 132% average salary/minimum wageWorker benefi ts Free meals, free transport, workplace doctor, ramadan food package


–Pozitif Triko - FWF Factory ID 6005 - Knitting –Serdarlar Tekstil - FWF Factory ID 14309 - Knitting–Serra Triko - FWF Factory ID 10028 - Garment Wash (last FWF audit: 08/10/2019)

Bravo Tekstil Uretim Ihr.San.Tie.Ltd.Sti - FWF Factory ID 4477

Address 29 Ekim Mah. No:14 35875 Yazibasi, Izmir, TurkeyProduct Group WovenProduction Processes CutMakeTrim, WashingFair Wear Foundation monitored Yes (last audit: 26/12/2017)GOTS certifi ed YesRelationship since 2012Visited in 2019 YesNo. of Employees 135Gender Split 81female/55maleMaximum Overtime 13%Fair Paid Level 131% average salary/minimum wageWorker benefi ts Free meals, free transport, workplace doctor, ramadan food package


Bera Tekstil Triko Imalat Ithalat Ihracat San. Tic. Ltd. Sti. - FWF Factory ID 8413

Address No. 3 Gencosman Mahallesi, Istanbul, TurkeyProduct Group KnitProduction Processes Knitting, LinkingFair Wear Foundation monitored Yes (last audit: 06/10/2017, last training: 01/04/2019)GOTS certifi ed YesRelationship since 2015Visited in 2019 YesNo. of Employees 65Gender Split 38female/27maleMaximum Overtime 13%Fair Paid Level 132% average salary/minimum wageWorker benefi ts Free meals, free transport, workplace doctor, ramadan food package


–Pozitif Triko - FWF Factory ID 6005 - Knitting –Serdarlar Tekstil - FWF Factory ID 14309 - Knitting–Serra Triko - FWF Factory ID 10028 - Garment Wash (last FWF audit: 08/10/2019)

Bravo Tekstil Uretim Ihr.San.Tie.Ltd.Sti - FWF Factory ID 4477

Address 29 Ekim Mah. No:14 35875 Yazibasi, Izmir, TurkeyProduct Group WovenProduction Processes CutMakeTrim, WashingFair Wear Foundation monitored Yes (last audit: 26/12/2017)GOTS certifi ed YesRelationship since 2012Visited in 2019 YesNo. of Employees 135Gender Split 81female/55maleMaximum Overtime 13%Fair Paid Level 131% average salary/minimum wageWorker benefi ts Free meals, free transport, workplace doctor, ramadan food package


Supplier Relations

In 2019 we produced Knits, Woven and Pants in Turkey. Our partners in Turkey have established best practices when it comes to social & ecological standard requirements. During all our visits in 2019, we made it a priority again to discuss the topic of Syrian refugees in textile factories. At the mo-ment, two of our suppliers in Istanbul are employing seven Syrian refugees in total.

Suppliers & their Subcontractors in Turkey2.3.2

21

Supplier Relations

Özcelik Örme San. Ve Tic. A.S. - FWF Factory ID 5665

Address Cumhuriyet, Nilüfer Sk. No:18 D:20, 34290 İstanbul, TurkeyProduct Group KnitProduction Processes Knitting, Linking, WashingFair Wear Foundation monitored Yes (last audit: 03/04/2017, last training: 01/04/2019)GOTS certifi ed YesRelationship since 2014Visited in 2019 YesNo. of Employees 85Gender Split 48female/37maleMaximum Overtime 15%Fair Paid Level 126% average salary/minimum wageWorker benefi ts Free meals, free workplace doctor, free transportation


Teksim Giyim Sanayi ve Ticaret Ltd. Sti - FWF Factory ID 3361

Address Savas Caddesi Karadal Sokak No:22, 34173 Merter/İstanbul, TurkeyProduct Group KnitProduction Processes Knitting, Linking, WashingFair Wear Foundation monitored Yes (last audit: 24/07/2019 by Sumations)GOTS certifi ed YesRelationship since 2019Visited in 2019 YesNo. of Employees 280Gender Split 171female/109maleMaximum Overtime 8%Fair Paid Level 135% average salary/minimum wageWorker benefi ts Free meals, free transport, free doctor, paying a living wage!!!


Özcelik Örme San. Ve Tic. A.S. - FWF Factory ID 5665

Address Cumhuriyet, Nilüfer Sk. No:18 D:20, 34290 İstanbul, TurkeyProduct Group KnitProduction Processes Knitting, Linking, WashingFair Wear Foundation monitored Yes (last audit: 03/04/2017, last training: 01/04/2019)GOTS certifi ed YesRelationship since 2014Visited in 2019 YesNo. of Employees 85Gender Split 48female/37maleMaximum Overtime 15%Fair Paid Level 126% average salary/minimum wageWorker benefi ts Free meals, free workplace doctor, free transportation


Teksim Giyim Sanayi ve Ticaret Ltd. Sti - FWF Factory ID 3361

Address Savas Caddesi Karadal Sokak No:22, 34173 Merter/İstanbul, TurkeyProduct Group KnitProduction Processes Knitting, Linking, WashingFair Wear Foundation monitored Yes (last audit: 24/07/2019 by Sumations)GOTS certifi ed YesRelationship since 2019Visited in 2019 YesNo. of Employees 280Gender Split 171female/109maleMaximum Overtime 8%Fair Paid Level 135% average salary/minimum wageWorker benefi ts Free meals, free transport, free doctor, paying a living wage!!!


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Supplier Relations

Aclan Tekstil Konfeksiyon Ic Dis Tic Ltd. Sti (SARP) - FWF Factory ID 10036

Address Kemalpaşa Mah. 7415 Sok. No:1, 35060 İzmir, Turkey

Product Group Denim, PantsProduction Processes CutMakeTrimFair Wear Foundation monitored Yes (last audit: 06/08/2018)GOTS certifi ed YesRelationship since 2016Visited in 2019 NoNo. of Employees 90Gender Split 55female/45maleMaximum Overtime 15%Fair Paid Level 118% average salary/minimum wageWorker benefi ts Free meals, free doctor, ramadan food package


–Egemen Yikama - FWF Factory ID 9698 - DenimFinishing

Aclan Tekstil Konfeksiyon Ic Dis Tic Ltd. Sti (SARP) - FWF Factory ID 10036

Address Kemalpaşa Mah. 7415 Sok. No:1, 35060 İzmir, Turkey

Product Group Denim, PantsProduction Processes CutMakeTrimFair Wear Foundation monitored Yes (last audit: 06/08/2018)GOTS certifi ed YesRelationship since 2016Visited in 2019 NoNo. of Employees 90Gender Split 55female/45maleMaximum Overtime 15%Fair Paid Level 118% average salary/minimum wageWorker benefi ts Free meals, free doctor, ramadan food package


–Egemen Yikama - FWF Factory ID 9698 - DenimFinishing

We were forced to end our business relationship with the fi rst ARMEDANGELS Denim partner in 2018 as we set-up a whole new #DetoxDenim Supply Chain. Some orders for sin-gle pant styles remained in 2019. Anyways, we were still fol-lowing-up on the remediation of the FWF audit from 2018. We believe that our responsibility does not stop with single orders.

23

Denim Authority S.A. - FWF Factory ID 3690

Address Boulevard de L‘Environnement, Ras Jebel 7070, TunisiaProduct Group #DetoxDenimProduction Processes CutMakeTrim, DenimFinishingFair Wear Foundation monitored Yes (last audit: 06/09/2017, last training: 28/06/2019)GOTS certifi ed YesRelationship since 2018Visited in 2019 YesNo. of Employees 1300Gender Split 699female/458maleMaximum Overtime 12%Fair Paid Level 152% average salary/minimum wageWorker benefi ts Free meals, free transportation, football fi eld for workers


UTENOS TRIKOTAZAS - FWF Factory ID 2631

Address J. Basanaviviaus 122, Utena, LithuaniaProduct Group JerseyProduction Processes Knitting, CutMakeTrim, Washing, DyeingFair Wear Foundation monitored YesGOTS certifi ed YesRelationship since 2018Visited in 2019 NoNo. of Employees 797Gender Split 673female/124maleMaximum Overtime 15%Fair Paid Level 194% average salary/minimum wageWorker benefi ts Free nursing, free drinks & meals

Subcontracted units: Several, but none was nominated by ARMEDANGELS

Denim Authority S.A. - FWF Factory ID 3690

Address Boulevard de L‘Environnement, Ras Jebel 7070, TunisiaProduct Group #DetoxDenimProduction Processes CutMakeTrim, DenimFinishingFair Wear Foundation monitored Yes (last audit: 06/09/2017, last training: 28/06/2019)GOTS certifi ed YesRelationship since 2018Visited in 2019 YesNo. of Employees 1300Gender Split 699female/458maleMaximum Overtime 12%Fair Paid Level 152% average salary/minimum wageWorker benefi ts Free meals, free transportation, football fi eld for workers


UTENOS TRIKOTAZAS - FWF Factory ID 2631

Address J. Basanaviviaus 122, Utena, LithuaniaProduct Group JerseyProduction Processes Knitting, CutMakeTrim, Washing, DyeingFair Wear Foundation monitored YesGOTS certifi ed YesRelationship since 2018Visited in 2019 NoNo. of Employees 797Gender Split 673female/124maleMaximum Overtime 15%Fair Paid Level 194% average salary/minimum wageWorker benefi ts Free nursing, free drinks & meals

Subcontracted units: Several, but none was nominated by ARMEDANGELS

Supplier Relations

In 2018 we started production in Lithuania and also ended our relationship with Utenos in the same year. Some orders still remained here for 2019. Utenos Trikota-zas is a DETOX committed customized jersey specialist, working in two main busi-ness areas: fabrics and ready-to-wear production. The factory is very large and one of the most modern fully integrated knitwear manufacturers in Eastern Europe. It was a quick shot from our side, we realized that our Jersey supply chain In Portugal was enough and well-established.

Suppliers & their Subcontractors in Tunisia Suppliers & their Subcontractors in Lithuania2.3.3 2.3.3

24

Supplier Relations Complaints Procedure

ARMEDANGELS has a strong ambition to contribute to sus-tainable growth and to make a difference to our community. For us, it‘s of vital importance that we have close relation-ships and interact with all our suppliers personally. That is the reason we are not engaged in external production.

Robust complaint procedures are an integral part of any good management system – no matter whether we talk factory level or head office in Co-logne. A well-established complaint system con-sists of different channels to address concerns: Anonymously via a complaint box, personally at supervisor/management level through an open-door policy, and ideally also via a third-party such as FWF.

We see an active internal complaint management as a vital part of good social compliance in a facto-ry as it shows that the workers do not feel threate-ned to make their voices heard and it gives facto-ry managers a clear feedback on what is going on at worker level and hence a chance to react. We therefore enforce the implementation and the use of the FWF grievance and complaint system. All our partners additionally have an internal sugges-tion and complaint system installed and we check personally with factory management which com-plaints have been received and how they have been handled.

The already mentioned complaint hotline by FWF is an additional back-up system, in case internal systems fail to work. It allows workers, their repre-sentatives, including trade unions and civil socie-

ty organisations to present complaints about wor-king conditions and violations of the FWF Code of Labour Practices at the factories via a com-plaint hotline. The workers in our supply chain can make use of this external way to file a complaint and we as a brand are asked to actively engage in the remediation of the complaints. Complaints (received internally or via FWF) range from gene-ral unhappiness of workers about the work, where they work, or with whom they work. It can include dissatisfaction about the work equipment, about noise level or temperature or about the taste of the food in the canteen. But obviously, it can also shed light on severe human rights violations, such as discrimination against women or minorities, se-xual abuse, excessive overtime or failure to comply with legal minimum wages. Most grievances can be settled quickly and informally in the course of everyday working life in a factory. Others need a more formal approach and management systems need to be adjusted and procedures need to be implemented. We feel that it is our responsibility to support our suppliers especially in more serious grievance cases.

At ARMEDANGELS the CR Manager is respon-sible for managing complaints by following the ARMEDANGELS Policy on Complaints Handling.

External Production Complaints Procedure2.4 3

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Complaints Procedure

In 2019 we received one complaint from a worker in our sup-ply chain via the FWF complaint system. This complaint did not come from one of our first tier partners, but from our no-minated spinning mill Omax Cotspin Pvt. Ltd. - FWF Facto-ry ID 13536 (last audit: 26/4/2019, last training: 24/09/2019) - in India, right after a FWF verification audit on 27th April 2019. The complainant, we were not able to verify in the end, was criticizing unpaid work and unequal treatment in the support of transport to work. We started remediation right away, hand-in-hand with consultants at site following our ARMEDANGELS Policy on Complaints Handling and could solve the issue on time.

It was in 2018 when we partnered up with Omax Cotspin Pvt. Ltd., a spinning unit which is located next to our Fairtrade cer-tified cotton cooperative in Gujarat, India. With that decisi-on we simplified and reduced shipping of high-volume fibres through different countries as we now ship just the finished yarn to a single location in Porto close to our Jersey suppliers. We anyways acknowledge the fact that India is known for un-fair and unsafe working conditions thus being characterized as a high-risk country by FWF. As we could solve the issue pretty straight-forward, we believe Omax Cotspin Pvt. Ltd. is still the right partner for us.

All employees are informed and updated on all Corporate Responsibility related activities in a fre-quent manner. All new staff is offered a mandato-ry 2h-training on all related sustainability aspects when starting at ARMEDANGELS. Special training sessions are developed for different departments (e.g. design/product; sales; marketing) with regard to sustainability, as we realised that the different departments have different scopes and must be individually trained and equipped with tailored sustainability aspects to deliver our common mis-sion to the different stakeholders. E.g. the design/product department and sales staff is trained re-gularly every three months. For 2020 we have planned to install digital trainings to safeguard the ongoing capacity building.

During our quarterly meetings in our headquar-ters employees are additionally updated on up-coming projects about ethical practices and the ARMEDANGELS Corporate Responsibility Strate-gy and respective targets and achievements.

The bi-monthly internal newsletter called Chan-gemaker-News with information on global sustai-nability issues, trends and topics was replaced by a digital and interactive channel within our Micro-soft TEAMS activities.

All staff who travels frequently to the production facilities is trained in the usage of the FWF questi-onnaire for Non-CSR staff. Every staff member who travels at site completes the questionnaire when visiting the factories. The questionnaires are gat-hered, checked on completeness, evaluated and monitored by the Corporate Responsibility mana-ger. In 2019 a training on Occupational Health & Safety for all frequent travelling staff was conduc-ted - so everybody checks safety conditions with eagle-eyes when visiting our partners.

Furthermore, the internal ARMEDANGELS sustai-nability glossary, which serves as a guideline inter-nally, is updated regularly with additional informa-tion and updates on materials and sustainability issues in the textile industry in general.

Complaints In 2019 Activities to inform Staff Members3.1 4.1

Training & Capacity Building

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We only work with one agency in Turkey, who specialises in fair and eco brands and their production in Turkey. Frequent emails and regular meetings in Turkey are used to exchange ideas and current trends and topics on both, social compliance and environmental-friendly production. And since the agency is also working for other FWF member brands, they are very aware of the processes and practices of FWF. They are actively involved in our remediation processes following a FWF audit.

All our existing partners are very well aware of our business practices and our commitment towards FWF principles. They are actively involved in kee-ping with our social and ecological standards and in the case of high-risk countries, such as one of our main production countries Turkey, they have all participated in audits and trainings done by FWF and the necessary follow-up work.

New partners are informed as soon as the first con-tact is established via our Sourcing & Quality Ma-nager. She introduces all potentially new partners to our brand and our vision and mission. Only such suppliers who are passionate about our values as well will be on-boarded following a strict policy.

All our first-tier suppliers are personally informed and updated about our philosophy and our work ethics by the Sourcing & Quality Manager and the Corporate Responsibility Manager during each vi-sit. This always includes an introduction or further trainings on our memberships like the FWF and our certifications like GOTS and Fairtrade as well as new projects.

The bi-yearly supplier evaluation already men-tioned, provides our partners with clear, relevant, transparent, and timely information and analy-sis about their performance. Same applies to our newly introduced brand evaluation - this way we make sure that also their voices are heard, and we are in line with our requirements and activities.

Additionally, we use the training sessions offered by FWF in our production countries to further sup-port our suppliers and their employees on specific topics concerning labour rights. The feedback we have received so far on the FWF Workplace Edu-cation Programmes was very positive and we feel that this is an important step to increase awaren-ess in the factories, which ultimately is the key to making improvements. We will continue these ef-forts in 2020.

Activities to inform agents Activities to inform manufacturers & workers

Training & Capacity Building

4.2 4.3

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Transparency & Communication Stakeholder Engagement

Primarily, we use our website, our social media channels and our newsletter to inform our customers about our latest news and activities. This includes detailed pages on the members-hip with Fair Wear Foundation, on our certificates Fairtrade and GOTS and on our general philosophy. We make it a priority to show our customers right on the landing page what we stand for: ARMEDANGELS = Fashion, with the highest respect for hu-mans and nature. In our webshop our partners` factories and an ecological footprint on fiber-level is disclosed for each and every item.

Our aim is to become even more transparent to our customers and to give them even more insight into our supply chain. Big, radical & circular things are coming up in 2020, stay tuned!

We believe that stakeholder engagement in the form of ano-nymous surveys, e.g. is not enough. Stakeholder engagement should be a source of value creation for the whole ARMEDAN-GELS community and is about embracing opportunities and managing risks. In today’s business environment, engaging with stakeholders on their terms - transparently, authentical-ly, on eye-level and more frequently - is our way. There is still some work for us to be done and we will focus on this in the next coming years.

Through our engagement with different organisations such as FWF, but also Fairtrade, GOTS, PETA and Textile Exchange, we have the great opportunity to engage with different stakehol-ders on the important topic of social and ecological standards in the textile chain. The country studies on Turkey, China and India published by FWF are also an important resource that we make use of.

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Corporate Responsibility

Abbreviations:

CR Corporate ResponsibilityFWF Fair Wear FoundationGOTS Global Organic Textile Standard

Contact Lavinia, our Corporate Responsibility [email protected]

Do you want to know more?

7for your information

For us at ARMEDANGELS, corporate responsibility is not a risk management system, it is not the latest buzzword that we feel we have to integrate to boost up our reputation. It is our DNA, our core value and our pure belief. We do what we do, because we believe that our business can change, that it can be done differently –better! For this reason, corporate (social) responsibility is the basis of all our activities & integrated into everything we do, every decision we take, every product we sell.

Armedangels Social Report 2019 · 2020. 7. 30. · cist customer went viral on Instagram, with an overall reach of ARMEDANGELS pieces stay in the loop. people out there. We launched

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