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Page 1: ARM Lecture 4

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Recap

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2

Evaluating Secondary Data

Do the data help answer questionsset out in the problem definition?Do the data help answer questionsset out in the problem definition?

Do the data apply to the time period of interest?

Do the data apply to the time period of interest?

Do the data apply to the populationof interest?

Do the data apply to the populationof interest?

Do other terms and variableclassifications presented apply

to the project?

Do other terms and variableclassifications presented apply

to the project?

Are the units of measurement compatible?Are the units of measurement compatible?

Can databe re-

worked?

If yes,continue

App

lica

bili

ty to

Cur

rent

Pro

ject

No!

Yes

Yes

Yes

Yes

No!

No!

No!

No! (Next Slide!)

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3

Evaluating Secondary DataAre the units of measurement compatible?Are the units of measurement compatible?

If possible, go to the original data sourceIf possible, go to the original data source

Is the cost of data acquisition worth it?Is the cost of data acquisition worth it?

Is there a possibility of bias?Is there a possibility of bias?

Can accuracy of data collection be verified?Can accuracy of data collection be verified?

Use DataUse Data

No!

Yes!

No!

Inaccurate or unsure)

Yes

Yes

Yes

Yes (accurate)

NoIs using

data worththe risk?

NoYes

No

Page 4: ARM Lecture 4

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Theoretical Framework

Lecture - 4

Advanced Research Methods (ARM)

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Framework

A framework is a model of how one theorizes or makes logical sense of the relationships among several factors that have been identified as important to the problem. (Sekaran, 2001)

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Lester (1991) comments about the “very good doctoral students” he has worked with, saying that “as they begin their doctoral dissertations

almost all of them have very little, if any, understanding of what it means to have a conceptual or theoretical framework for their research” (p. 194).

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What is a Theoretical Framework?

A mechanism that helps to clarify a big idea A means through which you can explore the

multiple dimensions of a big idea An instrument for judgment A filter through which you can consider

various ideas in order to further clarify a position

An intelligent means through which you can develop a response or an argument regarding an issue.

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A theoretical framework (TF) is a collection of interrelated concepts, like a theory but not necessarily so well worked-out. A theoretical framework guides your research, determining what things you will measure, and what statistical relationships you will look for.

A framework is simply the structure of the idea or concept and how it is put together. 

A theoretical framework, then, is an essay that interrelate the theories involved in the question. 

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Eisenhart (1991) described a theoretical framework as “a structure that guides research by relying on a formal theory…constructed by using an established, coherent explanation of certain phenomena and relationships” (p. 205).

A conceptual framework is a conceptual model of how one theorizes or makes logical sense of the relationships among the several factors that have been identified as important to the problem

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Rationale for TF

A good piece should be grounded in theory. What is a theory? Simply put, a theory is a statement explaining a phenomenon.

Literature review can be a never-ending task From the TF, testable hypotheses can be

developed to examine whether the theory formulated is valid or not.

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A suitable theoretical framework for the study of the operations strategy process seems best developed from the existing literature by building on commonly accepted concepts and models.

A theoretical framework can provide structure to interviews, whilst still allowing the researcher to explore wide range of topic areas.

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How to develop TF?

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How can you start?

Consider a “big” question that is important to you.

Make sure your question provides room for abstraction

Consider the various theories and philosophical directions that may inform your question

Become well versed within the theories/philosophical directions that you may use

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What Next

Identify themes, main ideas, and possible tensions within the theories/philosophy that you are using to inform your framework

Organize the themes, etc. in a way that will help you to achieve your original purpose

Play with ideas to determine the effectiveness of your framework

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How to develop TF

Literature review provides bricks and design for the TF

Literature review deals with a number of aspects that have or indirect bearing on your research topic. Identify those aspects. Use these aspects as a basis for developing your TF

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Direct Theorizing

A

You may be able to pull your framework directly from the ideas of one theory or philosophy.

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Parallel Theorizing

A B

You may find ideas in another field or related to another topic that fit or run parallel to your own ideas/questions.

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Extracted Theorizing

A

You may choose to use part of a theory or a philosophy even though you may not agree with all of it.

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Metaphorical Theorizing

A

You may use the elements of some idea or phenomena to serve as metaphors to develop an analysis of your question or problem.

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Eclectic Theorizing

You may use multiple ideas, philosophies, theories to build your argument or to develop a framework. Ex. Public space according to social theorists, philosophers, etc.

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In Conclusion. . .

Theorizing and the creation of theoretical frameworks involves intentionally and systematically playing with ideas in order to achieve some deliberate purpose.

In order to theorize,… you must “let go” – even if for a while – in order to explore the possibilities that can emerge when ideas begin to intersect and grow.

This does not come easily nor without tensions.

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One paradox of LV and TF

LV is used to develop TF and LV cannot be done without developing TF. Then how to deal with paradox?

Solution: Follow iterative process. Review some literature then develop TF,…then refine the TF…

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Page 23: ARM Lecture 4

Conceptual Framework (CF)

A conceptual framework is used in research to outline possible courses of action or to present a preferred approach to an idea or thought.

Conceptual Framework (CF) stems from TF One section of TF becomes basis of your

study CF is the basis of your research problem CF relates to the specific research problem

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The conceptual framework is the schematic diagram which shows the variables included in the study. Arrows or line should be properly placed and

connected between boxes to show the relationship between the independent and dependent variables.

All the independent and dependent variables should be clearly discussed and explained how these would influence the results of the study.

 

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Conceptual frameworks (theoretical frameworks) are a type of intermediate theory that attempt to connect to all aspects of inquiry e.g., problem definition, purpose, literature review,

methodology, data collection and analysis Conceptual frameworks can act like maps that

give coherence to empirical inquiry. Because conceptual frameworks are potentially so close to empirical inquiry, they take different forms depending upon the research question or problem.

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Page 26: ARM Lecture 4

Then what is TF?

The theoretical framework consists of theories, principles, generalizations and research findings which are closely related to the present study under investigation. It is in this framework where the present research problem understudy evolved.

Authors of these theories and principles should be cited. As much as possible research findings and theories should be correct.

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Framework: links literature, core concepts and your

research question helps structure your review (for qualitative researchers) develops as

participant views and issues are gathered and analysed

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Types of conceptual frameworks

Working hypotheses Descriptive categories Practical ideal types Models of operations research Formal hypotheses

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Example of Conceptual Framework

Location

Race

Attitude toward school

SmokingStatus of Youth

(smoker vs.non-smoker)

After plans

GPA

Type ofTobacco

Conceptual

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TP in Exploratory Studies?

Surprisingly, theoretical frameworks are also important in exploratory studies, where you really don't know much about what is going on, and are trying to learn more. There are two reasons why theoretical frameworks are important here. First, no matter how little you think you know

about a topic, and how unbiased you think you are, it is impossible for a human being not to have preconceived notions, even if they are of a very general nature

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A Good TF?

A good theoretical framework identifies and labels the important variables in the situation that are relevant to the problem defined. It logically describes the interconnections among these variables. The relationships among the independent variables the dependent variables, and if applicable the moderating and intervening variables are elaborated.

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Cases

Cases are objects whose behavior or characteristics we study. Usually, the cases are persons. But they can also be groups, departments, organizations, etc.

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Variables

Variables are characteristics of cases. They are attributes. Qualities of the cases that we measure or record. For example, if the cases are persons, the variables could be sex, age, height, weight, feeling of empowerment, math ability, etc.

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Types of Variables

Independent Dependent Moderating Extraneous Intervening

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Independent Variable

Independent Variable – Or Predictor variable something that is changed by the

scientistWhat is testedWhat is manipulated

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Dependent Variable

Dependent Variable – Or Critertion Variable something that might be affected by the

change in the independent variableWhat is observedWhat is measuredThe data collected during the investigation

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Moderating variable

The moderating variable is one that has a strong contingent effect on the independent variable and dependent variable relationship.

That is the presence of a third variable modifies the original relationship between the independent and the dependent variables.

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Example

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Environment Performance

Strategy

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Example

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Org climate Performance

Job design

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Intervening variable

An intervening variable is one that surfaces between the time the independent variables start operating to influence the dependent variable and the time their impact is felt on it.  

There is thus a temporal quality or time dimension to the intervening variable.

The term “intervening variable” was first used by behavioral psychologist Edward C. Tolman in 1938.

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Intervening variables are not real things. They are interpretations of observed facts, not facts themselves. But they create the illusion of being facts.

Examples: learning, memory, motivation, attitude, personality, traits, knowledge, understanding, thinking, expectation, intelligence, intention.

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1 10 17Trials (1 Trial per Day)

Avera

ge E

rrors

0

2

4

6

8

1

0

Tolman and Honzik, 1930

Practice Trials Errors Independent Variable

Dependent Variable

Theoretically, an internal state of “learning” intervened between the independent variable and the dependent variable.

LearningIntervening Variable

It was this state that caused errors to decrease, not the practice trials.

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Operational Definitions

Practice Trials Errors

Independent Variable

Dependent Variable

Learning

Intervening Variable

Intervening variables have no existence apart from these observed variables. They are just words, interpretations of facts, like theories.

Operational Definition

Operational Definition

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Example

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Org climate Performance

Job design

Learning

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Students of different ages were given the

same jigsaw puzzle to put together. They were timed to see how long it took to finish the puzzle.

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Identify the variables in this investigation.

Page 48: ARM Lecture 4

What was the independent variable?

Ages of the studentsDifferent ages were tested by the scientist

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What was the dependent variable?

The time it to put the puzzle togetherThe time was observed and measured by the scientist

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Design of the Study

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Page 51: ARM Lecture 4

Research Design

• The research design is the master plan specifying the methods and procedures for collecting and analyzing the needed information.

• Select a research design from the large variety of methods, techniques, procedures, protocols, and sampling plans

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A framework for specifying the relationships among the study variables

A blueprint that outlines each procedure from the hypothesis to the analysis

A plan for selecting the sources and types of information used to answer research questions

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Types of Research Design

• Three traditional categories of research design:• Exploratory• Descriptive• Causal

• The choice of the most appropriate design depends largely on the objectives of the research and how much is known about the problem and these objectives.

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Basic Research Objectives and Research Design

Research Objective Appropriate Design

To gain background information, to define terms, to clarify Exploratoryproblems and develop hypotheses, to establish research priorities, to develop questions to be answered

To describe and measure marketing phenomena at a point Descriptivein time

To determine causality, test hypotheses, to make “if-then” Causalstatements, to answer questions

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Experiments

• An experiment is defined as manipulating (changing values/situations) one or more independent variables to see how the dependent variable(s) is/are affected, while also controlling the affects of additional extraneous variables.• Independent variables: those over which the

researcher has control and wishes to manipulate i.e. package size, ad copy, price.

• Dependent variables: those over which the researcher has little to no direct control, but has a strong interest in testing i.e. sales, profit, market share.

• Extraneous variables: those that may effect a dependent variable but are not independent variables.

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Experimental Design

• An experimental design is a procedure for devising an experimental setting such that a change in the dependent variable may be solely attributed to a change in an independent variable.

• Symbols of an experimental design:• O = measurement of a dependent variable• X = manipulation, or change, of an independent

variable• R = random assignment of subjects to

experimental and control groups• E = experimental effect

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Experimental Design

• After-Only Design: X O1

• One-Group, Before-After Design: O1 X O2

• Before-After with Control Group:• Experimental group: O1 X O2

• Control group: O3 O4

• Where E = (O2 – O1) – (O4 – O3)

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Research Methods: Exercises

1. Available data still suggest that on average, women receive lower pay than men. A professor decided to design a program to train college women to negotiate higher salaries. To assess the effectiveness of the program, 30 college women were randomly assigned to attend either a 12-hour salary negotiation skill training course or to be on a waiting list for the course. After the first group attended the training, both groups were tested on their negotiation skills by a trained individual(a grad student) role-playing as an employer making a job offer. The individuals that had salary negotiation training negotiated a higher salary in the role-playing exercise.

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Exercise 1. Research method?

Answer: Lab experiment Independent variable?

Answer: Training Dependent variable?

Answer: Salary negotiated Confounds (To cause to become confused or

perplexed)? Answer: Did negotiator know intent of study?

Exercises

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2. A researcher wants to understand to what extent variables such as financial difficulties, employment commitment (how much work means to a person), social support, and an individual’s ability to structure his or her time and keep busy have an impact on mental and physical health during unemployment. In order to answer this question, 100 unemployed executives are asked to complete a questionnaire that asks questions about financial difficulties, employment commitment, social support, time structure, mental health, and physical health. Forty of the 100 questionnaires given out are returned.

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Exercise 2. Research method?

Answer: Survey Independent variable(s)?

Answer: Financial difficulties, employment commitment, social support, and time structure

Dependent variable? Answer: Mental and physical health

Confounds? Answer: Are the 40% who returned the surveys

representative of that population?

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3. The Scandinavian Sweets Factory recently implemented shift work. The factory is now open 24 hours a day, and employees either work an early shift, a late shift, or a night shift. The manager plans to compare each shift in six months to assess whether there are differences in the groups on productivity and turnover.

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Exercise 3. Research method?

Answer: Field experiment Independent variable(s)?

Answer: Shift worked Dependent variable?

Answer: Productivity and turnover Confounds?

Answer: How were shifts assigned?

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4. A researcher wanted to examine whether anew machine would lead to increased productivity on an assembly line at Sam’s Office Supply Factory. He randomly assigned ten workers to the new machine and ten workers to the old machine. The workers in the two groups were carefully matched in terms of their ability and experience. The researcher monitored the total number of products produced and the amount of product rejects on the two machines over a period of two weeks. Results showed the workers on the new machine had higher levels of productivity.

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Exercise 4. Research method?

Answer: Field experiment Independent variable(s)?

Answer: Machine Dependent variable?

Answer: Products produced and rejects Confounds?

Answer: Hawthorne Effect?

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5. In a study of bias in work performance ratings, black and white undergraduate psychology students were assigned the task of providing work performance ratings for videotaped “employees” (really grad students pretending to be employees) who differed in terms of their race (black or white). Level of performance was held constant on the videotape. Results showed that white raters tended to give slightly higher work performance ratings to the white employees on the videotape. Black raters, on the other hand, tended to give slightly higher work performance ratings to the black employees on the videotape.

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Exercise 5. Research method?

Answer: Laboratory experiment

Independent variable(s)? Answer: Race of rater and ratee

Dependent variable? Answer: Work performance ratings

Confounds? Answer: Was gender a factor or experience of

raters?

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Validity

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Page 69: ARM Lecture 4

Validity

Validity – Does the instrument measure what it is supposed to (accuracy)?

Is the instrument appropriate for its intended use?

Validity coefficient (r) greater than .4 considered good

Example: Is typing speed a valid measure of secretary performance?

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1. Content Validity

Extent to which test items sample the content that they are supposed to measure

Degree to which a predictor covers a representative sample of the behavior being assessed.

Does the content of the test represent aspects of the job (in opinion of SMEs, not computed)?

Example: Do items on a calculus test appear appropriate as a predictor for selecting bus drivers?

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2. Criterion Validity

How well does a predictor relate to the criterion?

Criterion validity refers to the extent to which a test score is related to some measure of job performance

Commonly used criteria: supervisors rating of performance, actual measures of performance (sales, no. of complaints…)

Criterion Validity has two types: Concurrent validity Predictive Validity:

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Concurrent – both predictor and criterion data collected at the same time

• test is given to employees who are working on job. Then we correlate test scores with performance

• Example: give test to incumbent and correlate with existing performance records

Predictive – predictor test given at one point, then correlated with criterion measure taken at some later time

• Test is administered to individuals who are going to be hired.

• Example: employees tested prior to training, then scores are correlated with measure of performance taken 6 months later

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3. Construct Validity

Most theoretical of the validity types Extent to which a test actually measures the

construct that it purports to measure (Kaplan & Saccuzzo, 2005)

Construct validity is more concerned with inferences about test scores while content validity is more concerned with inferences about the test construction

Construct validity is determined by correlating scores of the test with scores from other tests

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Construct Validity – The extent to which the test is an accurate representation of the theoretical construct

Correlation between scores on tests believed to assess similar constructs

Use to develop new, improved, or shorter tests1. Convergent Validity – the correlations should be

high for tests of similar constructs2. Divergent Validity – Correlations should be low

for test of unrelated concepts Example: Test used for assessing pilots’ flying skill

should be highly related to test of spatial ability (convergent), but unrelated to schizophrenia (divergent)

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4. Face Validity

Face Validity – Does the test appear to be appropriate by the average person taking the test?

Extent to which a test appears to be job related If job applicants do not think a test is job related, their

perceptions of its fairness decrease, as does their motivation to do well on the test (Hausknecht, Day & Thomas, 2004)

Chan, Schmitt, Deshon, Clause, and elbridge (1997): face validity resulted in high levels of test-taking motivation, which in turn resulted in higher levels of test performance

Just b/c a test has face validity does not mean it is valid (Jackson, O’Dell, & Olson, 1982)

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ETHICS IN RESEARCH

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What are Research Ethics?

Ethics are norms or standards of behavior that guide moral choices about our behavior and our relationships with others

The goal is to ensure that no one is harmed or suffers adverse consequences from research activities

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Ethical Treatment of Participants

Begin data collection by explaining to the participant the benefits expected from the research

Explain to the participants that their rights and well-being will be adequately protected, and say how this will be done

Be certain that interviewers obtain the informed consent of the participant

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Deception

The participant is told only part of the truth or when the truth is fully compromised To prevent biasing the participants before the

survey or experiment To protect the confidentiality of a third party

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Issues Related to Protecting Participants

Informed consent Debriefing Right to Privacy/Confidentiality Data Collection in Cyberspace

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Ethical Issues related to the Client

Sponsor non-disclosure Purpose non-disclosure Findings non-disclosure Right to quality research

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Ethics Related to Sponsor

Sometimes researchers will be asked by sponsors to participate in unethical behavior.

To avoid coercion by sponsor the researcher should: Educate sponsor to the purpose of research Explain researcher’s role Explain how distortion of the truth leads to

future problems If necessary, terminate relationship with

sponsor

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Ethical Issues related to Researchers and Team

Members Safety

Ethical behavior of assistants

Protection of anonymity

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Assignment

1. What are the concepts in the study? 2. How are each of the concepts defined? 3. What are the variable associated with

each concept? 4. How are variables measured?

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References

Becker, H.S. (1986). Writing for social scientists: how to start and finish your thesis, book, or article. Chicago: University of Chicago Press.

Bell, J. (2005). Doing your research project: a guide for first time researchers in education, health and social science. Berkshire, UK: Open University Press. Esp. Chapter 6 The review of the literature - re ‘critical’ review.

Botha, M.E. (1989), "Theory Development in Perspective: The Role of Conceptual Frameworks and Models in Theory Development", Journal of Advanced Nursing 14(1), 49–55.

Bruce, CF. (1994). Research students' early experiences of the dissertation literature review. Studies in Higher Education, 19(2), 217-229.

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Caslin, M. & Scott, K. (2003). The five-question method for framing a qualitative research study. The Qualitative Report, 8(3), 447-461. Available via the journal site at http://www.nova.edu/ssss/QR/ [accessed 6.3.7]

Dewey, John. (1938). Logic: The Theory of Inquiry. New York: Hold Rinehart and Winston

Denscombe, M. (2002). Ground rules for good research: a 10 point guide for social research. Buckingham, UK: Open University Press.

Dickson, LM., Derevensky, JL., Gupta, R. (2002). The prevention of gambling problems in youth: A conceptual framework. Journal of Gambling Studies, 18(2), 97-159.

Kaplan, Abraham. (1964). The Conduct of Inquiry: Methodology for Behavioral Science. Scranton, PA: Chandler Publishing Co

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Mills, J., Platts, K. and Gregory, M. (1995), ``A framework for the design of manufacturing strategy process: a contingency approach'', International Journal of Operations & Production Management, Vol. 15 No. 4, pp. 17-49.

Neuman, W.L. (2000). Social research methods: qualitative and quantitative approaches (4th ed.). Boston: Allyn and Bacon.

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Perry, C. (1995). A Structured approach to presenting PhD theses: Notes for candidates and their supervisors. Paper presented to the ANZ Doctoral Consortium, University of Sydney, February 1994, with later additions to 18 September 1995. Retrieved 8.8.7 from http://www.elec.uq.edu.au/doc/Thesis_guide/phdth1.html

Shaughnessy J.J., Zechmeister E. & Zechmeister J. (2006). Research Methods in Psychology (7th ed., pp.51–52). New York: McGraw Hill.

Silverman, D. (2000). Doing qualitative research: a practical handbook. London: SAGE. See chapter 18: The Literature Review Chapter.

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Steane, P. (2004). Fundamentals of a literature review. In S. Burton & P. Steane (Eds.), Surviving your thesis (pp.124-137). London: Routledge.

Tolman, E. C. (1938). The Determiners of Behavior at a Choice Point. Psychological Review, 45, 1-41.

Tolman, E. C. and C. H. Honzik. (1930). Degrees of hunger, reward and nonreward, and maze learning in rats. University of California Publications in Psychology, 4, 241-275.

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Thank you for your kind attention

Go forth and research….….but be careful out there.