Arguing on the Internet Best Practice tips for people engaging in on-line discussions for business or pleasure
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Arguing on the InternetBest Practice tips for people engaging in on-line
discussions for business or pleasure
Running Order
• Credits
• Using discussions to promote your Brand
– Business Brand
– Personal ‘Brand’
• Selected examples of Dos and Don’ts
• Conclusion
Credits
• Internet Arguing tips based on an article by Fergal Crehan @ tuppenceworth.ie/blog
– http://www.tuppenceworth.ie/blog/2009/05/18/arguing-on-the-internet/
• Presentation uses images from istockphoto.com and flickr.com
Running Order
• Credits
• Using discussions to promote your Brand
– Business Brand
– Personal ‘Brand’
• Selected examples of Dos and Don’ts
• Conclusion
YOUR INTERNET BRAND
Your Internet Brand
Your Internet Brand
What they read
What you write
How you treat others
Whether you are crazy
How you write
Where you write
Running Order
• Credits
• Using discussions to promote your Brand
• Selected examples of Dos and Don’ts
• Conclusion
ARGUING ON THE INTERNET
Do: Maintain a sense of Proportion
Do: Maintain a sense of Proportion
“…The most important of these attributes is a sense of proportion, a certain ironic distance that ensures one will not be sitting, furious, at one’s computer, refreshing a page over and over and responding with expressions of all-caps outrage to one’s adversary.”
Fergal Crehan – tuppenceworth.ie/blog
Proportion & Your Internet Brand
What they read
What you write
How you treat others
Whether you are crazy
How you write
Where you write
Do: Choose your opening position carefully
ExaggerationGeneralisationFactual Inaccuracy
ExaggerationGeneralisationFactual Inaccuracy
Don’t defend the indefensible
Position & Your Internet Brand
What they read
What you write
How you treat others
Whether you are crazy
How you write
Where you write
Don’t: Mention Hitler
Reductio ad Hitlerum- Leo Strauss, 1953
Usually taken to mean you’ve lost.
“Your suggestion that we do X sounds just like something from Hitler’s Germany”.
Don’t: Mention Hitler – Godwin’s Law
Probability
Length of discussion
1
0
“As an on-line discussion grows longer, the probability of a comparison involving Nazis or Hitler approaches 1.“
- Mike Godwin
Hitler & Your Internet Brand
What they read
What you write
How you treat others
Whether you are crazy
How you write
Where you write
Don’t: Talk about what you did in College as if it clinches your argument
Internet
I know a little bit about Physics as
well.
Don’t: Talk about what you did in College as if it clinches your argument
Image from jpockele on Flickr. http://www.flickr.com/photos/jpockele/136549706/
“Mules are always boasting that their
ancestors were horses.”
-German Proverb
Boasting & Your Internet Brand
What they read
What you write
How you treat others
Whether you are crazy
How you write
Where you write
Do: Make shure you check your spelling
Do: Make sure you check your spelling
• Poor spelling
– Makes you look sloppy
– Undermines your argument
– Can compound the problems raised by boasting
• “Oh, a Doctorate in Education but you can’t spell school properly”.
Spelling & Your Internet Brand
What they read
What you write
How you treat others
Whether you are crazy
How you write
Where you write
Don’t: Use Sarcasm
“Neither irony or sarcasm is argument.”- Samuel Butler (English Novelist)
Don’t: Use Sarcasm
Amused? You sound kind of furious to me
Sarcasm & Your Internet Brand
What they read
What you write
How you treat others
Whether you are crazy
How you write
Where you write
Exaggeration and Assumed Self-
Importance
A modern equivalent of “Reductio ad
Hitlerum”
No sense of Proportion
Left room and came back in twice
Don’t: Commit the Ultimate Arguing on the Internet Fail
Don’t: Commit the Ultimate Arguing on the Internet Fail
Columbo = UAIF
UAIF & Your Internet Brand
What they read
What you write
How you treat others
Whether you are crazy
How you write
Where you write
Don’t: Feed the Crazy
• Maintain sense of proportion
• Know when to stop discussing
• Let them have the last word if that’s what they want.
• Feeding the Crazy can make you look just as Crazy.
Running Order
• Credits
• Using discussions to promote your Brand
• Selected examples of Dos and Don’ts
• Conclusion
CONCLUSION
Arguing on the Internet
• Can be fun
• Can help develop your brand
– Personal
– Business
• Can backfire if you are not careful about simple Dos and Don’ts
Running Order
• Credits
• Using discussions to promote your Brand
• Selected examples of Dos and Don’ts
• Conclusion
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