Are you a Coach, a Consultant or a Mentor?

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Am I a Coach or a Consultant or a Mentor

Deepak T Gururaja

SolutionsIQ

[email protected]

About me……….

• Coach by Choice

• Started as a Test and

Release Management

Engineer

• Moved Into Consulting

about 1.5 years ago

• Like going to new places

• Am a Foodie

• CSM/CSPO/CSP/SA/CLP/KMP 1/ACC/ICP

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A Question

What do you think is the difference between

• Coaching

• Mentoring

• Consulting

This talk is inspired by…

Now, lets Come to Agile

o What is Agile

o A mind-set, yes, this seems to be the most logical answer

o We all deal with knowledge workers

o If Agile is a mind-set, then Agile transformation should

be about

o Yes, changing the mind-set

o This means, change the way people think

o So, should we not focus on understanding how we think?

Let’s look at the Human Brain

• It’s a series of connections of neurons

• Builds maps

• Brain processes information and gathers information

bases on these maps/connections

• The more maps we create on a day to day basis, the

more intelligent we become

• Out “THINKING” is nothing but, validating existing

connections, and building newer connections everyday

• Literally, what we are, is a set of connections in our brain

The Iceberg

In Essence, we need to alter the thinking of the individual / Organization that is to be coached

Lets do a small activity

• Can you please list down all the things you do, as a coach

• There are a few cards kept at your table

• Feel free to refer to them

• Think of Various Levels in the hierarchy of the organization

– Team

– Program

– Portfolio

– Executive Leadership

Can you map this list to this table, under the 4

quadrants

Ask

Tell

Problem Solution

What do these quadrants represent…

Ask

Tell

Problem Solution

Coaching

Training

Counselling

Consulting

Back to the Table Exercise

For Each of these quadrants, let’s answer the following

– What is the primary responsibility of the coach and the coachee

– What is the approach and who is the SME

– What should be your availability

– Is there a review cadence, if yes, what would it be

– What is the coach-coachee relationship

– Who gets credit for the solution implementation

– What is the amount of hand holding required(if any)

Stages of group development and the coach

• What roles do coaches need to play when the team is

– Forming

– Storming

– Norming

– Performing

Take away

• Coaching

– Help in discovering new connection

• Mentoring/Training

– Add new areas, and create connections

• Consulting

– We create a connection within our brain and help them get to the connection

Questions?