Are Los Angeles Distributors Staying Competitive? (SlideShare)

Are Los Angeles Distributors

Staying Competitive?

Courtesy of FPA Technology Services, Inc.

http://www.TechGuideforLADistributors.com

http://www.techguideforladistributors.com/

Craig PollackFounder & CEO

Technology is a driving force

today,

Sponsored by http://www.TechGuideforLADistributors.com



and Los Angeles distributors

need to stay competitive

with new technology




What are some of the

changes that help you

remain competitive?




Don’t Be Afraid




New ways of doing business

include:




• integrating cloud-based

systems




• providing better customer

service through interaction




• automation of processes




• becoming more efficient

by using data technology

to accurately monitor and

forecast inventory, meet

customer needs, and

streamline deliveries




Looking at the larger picture,




the savings, lower operating

costs, and increased sales

and retention from satisfied

customers will offset initial

costs




Competitive Advantage




• Improved Customer

Service




1. Over 70% of customers

surveyed cite bad service

as the reason for leaving

a brand




2. Customers who feel

engaged purchase 90%

more frequently




3. Repeat customers spend

67% more than those who

are new




These satisfied customers

are more likely to be repeat

customers, and repeat

customers spend more and

are easier to retain




• Reduce Costs




1. Automation and

cloud-based technology

can reduce overhead,

increase efficiency,

and increase employee

productivity




2. New technology in data

mining allows for improved

inventory forecasts,




2. …the ability to recognize

changes in customer order

trends, and improved

flexibility to adjust to

changing markets




The increased efficiency

and lower operating costs

can allow you to lower prices,




another way to separate

you from your competition




Adapt and Evolve




Using new technology to stay

flexible allows Los Angeles

distributors




to meet changing customer

and market demands and

succeed where competitors

may fail




What are some other ways

technology helps distribution

companies stay competitive?




Let us know your thoughts

in the Comments box below



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