Are Bots the New Apps?

FACEBOOK BANKING BANKING CAN BE SOCIAL

Are bots the NEW APPS?

CHATBOTS = CHAT COMMERCE

Two way communicationHuman-coversation-like

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Messaging Apps HaveSurpassed Social NetworksMonthly active users for top 4 social networks and messaging apps

MillionsBI INTELLIGENCESource: Companies, BI IntelligenceBIG 4 MESSAGING APPSBIG 4 Social Networking Apps

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2017 is the yearof ChatBots Bots can handle2/3 OF CUSTOMER SERVICES INTERACTIONSALES BUYthrough a botSELF SERVICE

What aboutFintech?

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ACCESSto a hugevolume of users

UP-SELLINGease of use

ACQUISITIONof youngercustomers

CROSS-SELLINGopportunities

CUSTOMERcare/service

NEWbusiness channel

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Extended slide deckavailable on the linkhttp://content.comtradedigital.com/bots-new-apps