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What do you get when you mix the humble water bottle with ingenuity, taking a standard design to the next (award winning) level? You get Arc-

tic Chiller, a company that has been innovating the idea of bottled water for 20 years.

Arctic Chiller was founded by Dave Hygaard in 1996 to tap into the enormous potential of the emerging bottled water industry. Dave had already made a name for himself in the packaged food industry by starting a family business called Hygaard Fine Foods. You are likely familiar with this line of packaged subs and sandwiches that allows hungry people to grab a quality meal at convenience stores and gas stations.

Dave’s interests in Hygaard Fine Foods were sold to raise capital and finance Arctic Chiller. He was banking on the future success of the bottled water industry. Even though the industry was still in its infancy at the time, Dave’s instincts were spot on. He knew that taking advantage of technological advancements in innovative packaging would set his brand apart – and it did. Today you can enjoy a crisp, cold bottle of Arctic Chiller’s (seven-stage reverse osmosis filtered) house brand water in convenient sizes ranging from the two litre spout top to the mini 296 millilitre screw cap, or you can promote your own brand by providing your clients, golf tournament partici-pants, concert guests, etc., with your own custom labeled

water bottle. You can take advantage of Arctic Chiller’s award-winning diamond patterned bottle as well as their eco-friendly bio-degradable design. “In sourcing a biodegradable bottle option for our custom-ers, it was important to select one that offered the best case for the environment,” says company president Tom Hygaard.

Happy 20th Anniversary, Arctic Chiller!

By Nerissa McNaughton

Arctic Chiller Gave the Water Bottle a Serious Upgrade – and Corporate Clout

ARCTIC CHILLER • 20 YEARS • 1

Tom Hygaard, President of Arctic Chiller Ltd.

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“Without his vision, none of us would be here,” says Mike.“Without his dream, there would not be this reality,” adds

Crystal. “He worked very hard. Sometimes too hard. He was ded-icated. On his daily morning walk through the shop, he would ask employees for their input on how to improve our processes for future projects. He was about efficiency, improving Milltech, and making everything we do here better.”

The team also owes a debt of gratitude to John Forzani. Crys-tal explains. “He put his trust in us early on and I believe that is because John and Glenn had a mutual respect for each other. He believed in our capability and gave us a chance.”

What does the future hold for Milltech? The company will maintain their position and reputation in the industry while pre-paring the next generation for leadership succession under the guidance of very experienced and highly-valued partners. They all look forward to continuing to add new technologies to aid the company’s steady growth.

With 30 years of experience, their products in nationally branded stores across North America, creative designs to fit any request and the latest in technology to make it all happen, you know Milltech Millwork is the first choice for quality architec-tural woodwork. Contact Milltech today to see how this com-pany can take your project from ordinary to extraordinary.

9540 62 Ave NW, Edmonton, AB T6E 0E2Office: (780) 435-2291 • Fax: (780) 989-3871

Email: [email protected] www.eberhards.ca

Congratulations Milltech Millwork on 30 years!!!

Milltech Millwork | 30 Years | 6

12410 - 142 St. NW Edmonton, AB T5L 4K2 Tel. 780.455.6655 • Fax 780.488.6655

Toll Free 800.755.3092www.milltech-group.com

The team is very thankful for Glenn’s hard work and the way in which he set up the

company for success.

THE FOUNDER OF MILLTECH MILLWORK, GLENN THORDARSON.

Tom, Dave’s son, was involved with all facets of the Hygaard business, before joining Arctic Chiller. “Our biodegradable bottles utilize the Reverte™ additive contained within the plastic, which allows for the plastic to biodegrade over 10 years – unlike a conventional bottle, which will not break down at all. Since these bottles are also compatible with recycling at local bottle depots, the additive works like a safety net in case a bottle is not recycled. It will biodegrade rather than pollute.”

One of the biggest draws of the company is their custom bottle labeling. Water is provided at all corporate and entertainment events so having an established company using digital technology to quickly, affordably and expertly produce custom labels skyrocketed Arctic Chiller’s appeal across North America and into emerging overseas markets. “Arctic Chiller knew it was established in the industry

when prospects would call us and ask for our diamond pat-tern bottle, having seen it around at many places and want-ing to put their name on a diamond bottle too,” smiles Tom. “Clearly they liked what they saw and our market presence was growing by leaps and bounds.”

The award-winning diamond patterned bottle is just one of their many achievements. “Our most notable project was achieving NSF Certifica-tion,” informs Tom. “NSF stands for National Sanitation Foundation. They are an internationally respected testing and inspecting organization. While we have always met local and national guidelines for water quality, we have set the bar higher. In following the NSF bottled water guide-lines, we have an added measure of consumer confidence that cannot be understated. To earn NSF Certification, we developed a formal HACCP plan (Hazardous Analysis of Critical Control Points), documented our food safety plan, formalized our good manufacturing practices, submitted to annual unannounced plant audits by the NSF inspector, and submitted finished products for comprehensive labora-tory analysis, in addition to a number of physical upgrades made to our bottling facility to meet this challenge. All of this is over and above what is required by local/federal guidelines. Due in part to holding ourselves to a higher standard, Arctic Chiller has become western Canada’s leader in high quality, great tasting water.”

Tom knows the keys to success go beyond innovation and best practices. A strong team and community involvement complete their corporate culture.

ARCTIC CHILLER • 20 YEARS • 2

Print, Design & Fulfill your Brand Nationally

westkeygraphics.com780.433.9700

Arctic Chiller Team: Jake Hygaard, Jeff Tomlinson, Ashley Stoik, Roxalana Dobransky, Tara Hygaard, John Marineo and Amanda Hygaard.

“The ideal employee at Arctic Chiller is customer focused and someone who recognizes that a reputation for customer satis-faction will do more than anything for earning repeat business and obtaining new opportunities,” confirms Tom. “Leadership at Arctic Chiller is privileged to see the dedication, loyalty, determination, and integrity of our staff. In witnessing these qualities, it allows management to provide empowerment. We view the staff as the real asset that our company possesses.

“Our partnership program allows our clients to participate in giving back to the charity or non-profit organization of their choice. Essentially, the client donates a percentage per bottle and Arctic Chiller will match part of the dona-tion. We work with about 100 charities at present and if the client commits to 50,000 or more labels, they can add their own charity if we don’t happen to be set up with it yet.“Where we’ve seen the most impact with this program is with our camp catering clients up North. They generate funds for the communities where the work is being per-formed, using the proceeds to give back to the First Nations and often targeting support for youth or elders. It is just one example of where we’ve made a huge impact.

“We have seasonal water bottles at Sobeys and select retail-ers that go to support seasonal charities, such as Make-A-Wish Canada®.

“Collectively Arctic Chiller and our valued clients have raised over $30,000 for charity and non-profit organizations.”

It should come as no surprise that Arctic Chiller is the proud recipient of a 2015 Consumer Choice Award (North-ern Alberta) and while Tom is happy to have this award, he feels the true reward comes from seeing happy customers and earning their repeat business and referrals. Arctic Chiller was at the forefront of an emerging industry and used innovation, customer service and going beyond best practices to raise the bar. The company looks forward to adding bottling facilities in key markets where they are anticipating significant growth and also looks forward to continuing to chal-lenge and change the water bottle industry, one sip at a time.

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Congratulations Arctic Chiller on 20 years!We wish you many years of continued success.

In addition to great bottled water and custom labels, Arctic Chiller is your one-stop

shop for other promotional items such as:

• Beverage display coolers, fully customizable with corporate logos on the

front and sides

• Bottle tags • Recycle bins

• Peel & reveal labels for contests, coupons and more

• Kosher COR certifications at no extra cost

• Coroplast signage and pop up banner stands

ARCTIC CHILLER • 20 YEARS • 3

Arctic Chiller Team: Jake Hygaard, Jeff Tomlinson, Ashley Stoik, Roxalana Dobransky, Tara Hygaard, John Marineo and Amanda Hygaard.

Harvey Lang, Plant Supervisor, performs quality control checks.

DOCKET: CLIENT:

TRIM SIZE: COLOURS:

GT-15-0165 GRANT THORNTON 3.3125" X 2.3125" COLOUR

Audit • Tax • Advisory

GrantThornton.ca

© Grant Thornton LLP. A Canadian Member of Grant Thornton International Ltd

Congratulations to Arctic Chiller. For 20 years you've been getting it right, and we're proud to be helping you unlock your potential for growth.

8250 Marconi Anjou, QC

[email protected]

1.866.351.2811

DOMINION & GRIMM INC. Closures & Bottles Supplier

PROUD PARTNERS of

for OVER 20 YEARS!

ARCTIC CHILLER • 20 YEARS • 4