New AR: View AR | AR without Proprietary History | States | Assignment | Timetracking AR Text Search | More | CARES Home Assistance Request 1-5514132 Customer Ticket N/A Short Repeated cell instability on the site 288 Description Current Issue caused by TMU instability. TMU issue solved. Closure Summary aproval granted. State Closed : Solution/Service Provided Outage No Severity 3 Priority 3 Service Request Remote Technical Support Request Type Support Sub-Type Diagnose Category Software Internal No Assignment Events Product
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New AR: View AR | AR without Proprietary
History | States | Assignment | Timetracking
AR Text Search | More | CARES HomeAssistance Request 1-5514132
Customer Ticket N/A
Short Repeated cell instability on the site 288
Description
Current Issue caused by TMU instability. TMU issue solved. Closure
Summary aproval granted.
State Closed : Solution/Service Provided
Outage No
Severity 3
Priority 3
Service Request Remote Technical Support
Request Type Support
Sub-Type Diagnose
Category Software
Internal No
Assignment Events
Product
Product 9926 DBS-WCDMA
Version LR13.1.W
No Change Request is linked to this AR
Product Location
Site ETISALAT ABU DHABI
Instance 9926DBS WCDMA-Etisalat : In Service
Site Company Emirates Telecommunications Corporation
City Abu Dhabi
Country United Arab Emirates
Contact
Name Karim IBRAHIM ABD EL NABY
Company Alcatel-Lucent : Open on behalf of Customer
I prefer to wait for the whole data as you described above. Then, I'll confirm my
analysis or not.
Regards.
Manuela
20. 22-Jan-2015 12:37 rkosorin
TPS update:
***************************
Hello Karim,
From the HFB extract and from the raw hfb files you provided, the cells on NodeB
288 during 13-14.1.2015 were stable.
Regarding your question about TMU - indeed, looking at the old logs it can be
seen that prior the cells wend down, the TMU was resewt:
RNC_2028_30467 EM RNCRNC231 RNC231 quality of service NW:UTRAN RNC:RNC231 RNCEquipment:0 CNode:0 NW/UTRAN RNC/RNC231 RNCEquipment/0 CNode/0 2014-12-10T16:29:26 +0400 warning Cleared 2014-12-10T16:51:19 +0400 FALSE > Local value : ANO_RESTART_CONTEXT on PSFP slot 8 Processor role First PMC-TMU Specific Problem:> Local value : ANO_RESTART_CONTEXT on PSFP slot 8 Processor role First PMC-TMU, manu:[unavailable value], plmno:Ns-FailCause, common:[unavailable value], AdditionalInformationFromNE:additionalInformation = { common = { information = { postMortem = fmNormal eqp3GLocation = { hardSlotPosition = { shelfNumber = 0 positionInShelf = 8 } hardconf = { } } } } plmno = { information = { plmnoRestartContext = { boardType = v-pmc-boardType cause = v-ns-FailCause overFMTreshold = v-fmtreshold-notExceeded } } } manu = { information = "FM
PMDZ is written and valid BaseOS PMDZ is empty. " "FM nb event 0. FM threshold has NOT occured. " } } softwareProgramAbnormallyTerminated > Local value : ANO_RESTART_CONTEXT on PSFP slot 8 Processor role First PMC-TMU
RNC_0021_00020 EM RNCRNC231 RNC231 quality of service NW:UTRAN RNC:RNC231 NodeB:T_AR_Baynoonah_U_288_U900 FDDCell:T_WR_BAYNOONAH_U900_F2_B NW/UTRAN RNC/RNC231 NodeB/T_AR_Baynoonah_U_288_U900 FDDCell/T_WR_BAYNOONAH_U900_F2_B 2014-12-10T16:29:27 +0400 Critical Cleared 2014-12-10T19:21:12 +0400 FALSE State change to Disable Failed Associated BTS:T_AR_Baynoonah_U_288_U900, $site.name$, Correlated notification: 20141210162927Z, RNC Shelf number\Board Slot position\Adjunct Processor:0\12\1, Source Indicator:RESOURCE_OPERATION underlyingResourceUnavailable State change to Disable Failed Inhibit rule;
RNC_0021_00020 EM RNCRNC231 RNC231 quality of service NW:UTRAN RNC:RNC231 NodeB:T_AR_Baynoonah_U_288_U900 FDDCell:T_WR_BAYNOONAH_U900_F2_C NW/UTRAN RNC/RNC231 NodeB/T_AR_Baynoonah_U_288_U900 FDDCell/T_WR_BAYNOONAH_U900_F2_C 2014-12-10T16:29:27 +0400 Critical Cleared 2014-12-10T19:21:12 +0400 FALSE State change to Disable Failed Associated BTS:T_AR_Baynoonah_U_288_U900, $site.name$, Correlated notification: 20141210162927Z, RNC Shelf number\Board Slot position\Adjunct Processor:0\12\1, Source Indicator:RESOURCE_OPERATION underlyingResourceUnavailable State change to Disable Failed Inhibit rule;
RNC_0021_00020 EM RNCRNC231 RNC231 quality of service NW:UTRAN RNC:RNC231 NodeB:T_AR_Baynoonah_U_288_U900 FDDCell:T_WR_BAYNOONAH_U900_F2_D NW/UTRAN RNC/RNC231 NodeB/T_AR_Baynoonah_U_288_U900 FDDCell/T_WR_BAYNOONAH_U900_F2_D 2014-12-10T16:29:27 +0400 Critical Cleared 2014-12-10T19:21:12 +0400 FALSE State change to Disable Failed Associated BTS:T_AR_Baynoonah_U_288_U900, $site.name$, Correlated notification: 20141210162927Z, RNC Shelf number\Board Slot position\Adjunct Processor:0\12\1, Source Indicator:RESOURCE_OPERATION underlyingResourceUnavailable State change to Disable Failed Inhibit rule;
RNC_0021_00020 EM RNCRNC231 RNC231 quality of service NW:UTRAN RNC:RNC231 NodeB:T_AR_Baynoonah_U_288_U900 FDDCell:T_WR_BAYNOONAH_U900_F1_D NW/UTRAN RNC/RNC231 NodeB/T_AR_Baynoonah_U_288_U900 FDDCell/T_WR_BAYNOONAH_U900_F1_D 2014-12-10T16:29:27 +0400 Critical Cleared 2014-12-10T19:21:12 +0400 FALSE State change to Disable Failed Associated BTS:T_AR_Baynoonah_U_288_U900, $site.name$, Correlated notification: 20141210162927Z, RNC Shelf number\Board Slot position\Adjunct Processor:0\12\1, Source Indicator:RESOURCE_OPERATION underlyingResourceUnavailable State change to Disable Failed Inhibit rule;
RNC_0021_00020 EM RNCRNC231 RNC231 quality of service NW:UTRAN RNC:RNC231 NodeB:T_AR_Baynoonah_U_288_U900 FDDCell:T_WR_BAYNOONAH_U900_F1_A NW/UTRAN RNC/RNC231 NodeB/T_AR_Baynoonah_U_288_U900 FDDCell/T_WR_BAYNOONAH_U900_F1_A 2014-12-10T16:29:27 +0400 Critical Cleared 2014-12-10T19:21:12 +0400 FALSE State change to Disable Failed Associated BTS:T_AR_Baynoonah_U_288_U900, $site.name$, Correlated notification: 20141210162927Z, RNC Shelf number\Board Slot position\Adjunct Processor:0\12\1, Source Indicator:RESOURCE_OPERATION underlyingResourceUnavailable State change to Disable Failed Inhibit rule;
RNC_0021_00020 EM RNCRNC231 RNC231 quality of service NW:UTRAN RNC:RNC231 NodeB:T_AR_Baynoonah_U_288_U900 FDDCell:T_WR_BAYNOONAH_U900_F1_C NW/UTRAN RNC/RNC231 NodeB/T_AR_Baynoonah_U_288_U900 FDDCell/T_WR_BAYNOONAH_U900_F1_C 2014-12-10T16:29:27 +0400 Critical Cleared 2014-12-10T19:21:12 +0400 FALSE State change to Disable Failed Associated BTS:T_AR_Baynoonah_U_288_U900, $site.name$, Correlated notification: 20141210162927Z, RNC Shelf number\Board Slot position\Adjunct Processor:0\12\1, Source Indicator:RESOURCE_OPERATION underlyingResourceUnavailable State change to Disable Failed Inhibit rule;
RNC_0021_00020 EM RNCRNC231 RNC231 quality of service NW:UTRAN RNC:RNC231 NodeB:T_AR_Baynoonah_U_288_U900 FDDCell:T_WR_BAYNOONAH_U900_F2_A NW/UTRAN RNC/RNC231 NodeB/T_AR_Baynoonah_U_288_U900 FDDCell/T_WR_BAYNOONAH_U900_F2_A 2014-12-10T16:29:27 +0400 Critical Cleared 2014-12-10T19:21:12 +0400 FALSE State change to Disable Failed Associated BTS:T_AR_Baynoonah_U_288_U900, $site.name$, Correlated notification: 20141210162927Z, RNC Shelf number\Board Slot position\Adjunct Processor:0\12\1, Source Indicator:RESOURCE_OPERATION underlyingResourceUnavailable State change to Disable Failed Inhibit rule;
RNC_0021_00020 EM RNCRNC231 RNC231 quality of service NW:UTRAN RNC:RNC231 NodeB:T_AR_Baynoonah_U_288_U900 FDDCell:T_WR_BAYNOONAH_U900_F1_B NW/UTRAN RNC/RNC231 NodeB/T_AR_Baynoonah_U_288_U900 FDDCell/T_WR_BAYNOONAH_U900_F1_B 2014-12-10T16:29:27 +0400 Critical Cleared 2014-12-10T19:21:12 +0400 FALSE State change to Disable Failed Associated BTS:T_AR_Baynoonah_U_288_U900, $site.name$, Correlated notification: 20141210162927Z, RNC Shelf number\Board Slot position\Adjunct Processor:0\12\1, Source Indicator:RESOURCE_OPERATION underlyingResourceUnavailable State change to Disable Failed Inhibit rule;
So this might be the reason, why we do not see the cell fluctuation in the latest
logs.
BR
Rasto
21. 22-Jan-2015 12:37 rkosorin
Hi Rasto,
Thanks for your feedback , Kindly note that the site is stable from KPIs and also
no alarms of cell fail observed since 18.1.2015,
Thanks to close this AR.
Thanks,
--
BR,
Karim
22. 22-Jan-2015 12:39 rkosorin
Update to Current Summary: Issue caused by TMU instability. TMU issue solved.