Aquatic Habitats Care 2395 Apopka Blvd • Apopka, FL 32703 • Toll Free: 877.900.AHAB • Local: 407.886.7575 398 Essex St • Beverly, MA 01915 • Toll Free: 888.624.8265 • Local: 978.927.8720 Web: AquaticHabitats.com • Email: [email protected] Dear Customer, Pentair Aquatic Habitats wants you to optimize the performance and life of your aquatic holding system. The Aquatic Habitats Care Plan is available to all of our customers and focuses on the preventative maintenance, repairs and upgrades to existing systems. The Aquatic Habitats Care Plan will help you: • Protect your investment and your research: We understand the role that a smoothly running system plays in the success of your research program. • Maximize equipment lifespan and minimize downtime: Focus on your research, not maintenance and repairs. • Keep your system running smoothly: Receive routine preventative maintenance, equipment expansion, re-training of personnel and repair and replacement of legacy equipment. You'll also get priority consideration for maintenance requests and emergency repairs. • Stay on the cutting edge: Receive the latest upgrades and retrofits before anyone else. • Get the best price: Discounts are available for upgrades, retrofits and volume consumable orders. A Pentair Aquatic Habitats representative can help you decide which package is best for your facility: Silver Package Annual preventative maintenance: One visit per year to provide maintenance on your Aquatic Habitats system according to our Field Service 50-Point inspection*. Gold Package Biannual preventative maintenance: Two visits per year to provide maintenance on your Aquatic Habitats system according to our Field Service 50-Point inspection*. Platinum Package Quarterly preventative maintenance: Four visits per year to provide maintenance on your Aquatic Habitats system per our Field Service 50-Point inspection*. A must for large facilities with multiple rack systems. *50-Point inspection includes water quality testing, system function testing, inspection and testing of safety features, filter changes, routine seal replacements, UV lamp and quartz sleeve replacements and more. Aquatic Habitats Care Plan’s aim is to provide a service plan that is just right for your research and your facility. Please contact our service center at [email protected] or 1-888-624-8265 to inquire about a preventative maintenance plan today.