aptitude numerical

Situational Judegment Tests (SJT’s) assess how you approach situations encountered in the workplace. Whilst there is some variation in how they are delivered, they typically present you with a written description of a scenario and ask you to select the appropriate response from a multiple choice list.They are designed to test your potential across a number of competencies. Competencies can be defined as: “An underlying characteristic of a person which enables them to deliver superior performance in a given job, role or situation.”The competencies being assessed and a broad definition of each are provided below:1. Communicating and InfluencingRelates well to others; adapts communication style to successfully influence and communicate with others. Listens to other people and communicates with impact and empathy. Communicates effectively orally, in writing and via electronic means in a manner appropriate to the audience. Successfully explains complex or technical information to non-experts. Makes an impact, putting one’s own point across with clarity and purpose.2. Team workingWorks effectively as part of a diverse team and demonstrates the ability to work collaboratively and empathetically within diverse teams. Puts the needs of the team above their own and demonstrates openness and honesty with team members. Builds a sense of team spirit by listening to, encouraging and supporting colleagues and wider team members.3. Building relationshipsSuccessfully networks within and outside of the organisation. Builds and sustains effective relationships within own area and across the wider organisation; forms long-term mutually beneficial working relationships with colleagues, customers, partners and suppliers that support the longer term goals of self, team and the organisation as a whole.4. Customer FocusStrives to anticipate and understand the needs of customers. Applies their understanding of customers to ensure they receive timely and efficient service, going the extra mile in order to surpass expectations. Focuses on customer needs and levels of satisfaction in all they do; acts upon customer feedback; takes customer concerns and feedback seriously.