April 23, 2012

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*April 23, 2012

It’s not just for Email

Leslie Williamson Director of ServicesMerit Network, Inc. www.merit.edu

Collaboration Suite

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Session Agenda

IT Challenges & Merit Service Solution MeritMail Collaboration Suite Overview –

Leslie Williamson, Merit Services Director Benefits of Nearsourcing Member Case Studies Zimbra Overview & Road Map

Ryan Fetter, VMware Zimbra Business Manager

Q & A

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IT Challenges & Solution

Challenge - Owning and Operating an Email System is no longer cost-effective; end-users need Apps that increase productivity

High Capital and Ongoing Costs for HW & SW Many TBs needed for Backup Storage 24x7 Support difficult and costly to provide

Solution - Near-Sourcing from a Trusted Third Party provides Integrity, Privacy, Data Ownership, Collaborative Tools, Low Cost and 24x7x365 Personal Support.

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Is a hosted, managed collaboration service based on the open source platform. MeritMail, branded for your organization, includes: A full set of collaboration features including group

Calendars, shared Address Books, Documents and Briefcase.

A full-featured Ajax Webmail Interface; also supports many clients including Outlook, Thunderbird, Eudora, others.

Mobile Support for iPhones, Android OS phones, Windows Mobile smartphones, Palm Treos and more.

IronPort AS/AV protection. Data Privacy and Security in Merit Data Centers. Unlimited Storage for each account!

Merit Service Overview

Collaboration Suite

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Branded for Your Organization

CustomLogosColorsThemes

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Benefits of Near Sourcing

Secure Merit Data Centers Professional Implementation

and Administration Assurance of

Privacy/Integrity/Data Ownership

Guaranteed SLA Personal 24x7x365 Support by

the Merit Support Center

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400,000+ Accounts

And many others!

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Member Case Study

Main campus is situated on 700 acres in Alpena, Michigan, just a short distance from Lake Huron.

ACC offers two-year degrees, one-year certificates, customized training and cultural opportunities to all of Northeast Michigan.

Each semester they attract more than 2,000 credit students of diverse ages and backgrounds.

www.acc.edu

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KEY BENEFITS INCLUDED: Chose MeritMail as a near sourced IT service to greatly

reduce their CAPEX and OPEX costs. Freed up valuable resources for strategic IT projects and

services. Robust Webmail interface reduced support for other

clients and increased collaboration. 24/7/365 personal support through Merit Support Center

and highly skilled Merit Service Delivery team.

Member Case Study

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• Urban research university located in the heart of Detroit’s University Cultural Center

• ~32,000 students• 13 schools and colleges• 203 acre campus with six satellite centers• Largest single-campus medical school in the

nation

Member Case Study

wayne.edu

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KEY BENEFITS INCLUDED: Reduced CAPEX and OPEX costs. Freed up valuable

resources for strategic IT projects and services. Robust Webmail interface reduced support for other

clients. Increased functionality and productivity through

collaboration apps and custom Zimlets. 24/7/365 personal support through Merit Support

Center and highly skilled Merit Service Delivery team.

Member Case Study

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Joe Sawasky – CIO and Associate Vice President for computing and information technology at WSU says:

“It’s more than an email system, it’s key to our campus IT rationalization strategy and unifying communications.”

“I thought I’d never give up my Outlook Client, but I took a leap to the web interface, and never again turned on the Outlook client.”

“MeritMail is another tool in our toolkit for campus collaboration…”

“We like the pace of innovation from the Zimbra team…”

Member Case Study

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Zimbra The Leader in Next-Generation Messaging and

Collaborationl Cross-platform enterprise-class functionalityl Most innovative, advanced web application available

today

Innovate, Open and Simplify with the best TCOl Innovative online/offline user experiencel Open technologies that are interoperable with existing

investmentsl Simplified administration with the most deployment

flexibilityl 50% less than Exchange

Productivity Openness Manageability

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Enterprise Mailboxes are Changing

Mailbox

Real-Time Communications

Files + Sharing Team and Social

Cisco, Mitel, eZuce

Socialcast, Chatter, Yammer, Jive

Octopus, Box.net, Dropbox

“It is the e-mail user interface that is likely to expand to encompass multiple communication modalities. Essentially, e-mail becomes the launch pad and aggregation point for most collaboration interactions” (Gartner)

“Businesses take a phased approach to deploying collaboration software, starting with email, moving to document collaboration technologies, and finishing with unified communications” (Forrester)

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Why Zimbra?

Lower Cost Alternative

Rich Application Integration (Zimlets)

Simple, Powerful Administration

Best in class email client

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80M Mailboxes – 200K Customers

Education

SMB & SME

Large Business

Service Providers

South Africa

Australia

Simon Fraser

Government Chile

Command and Simulation Solutions

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Product Overview

Zimbra Web Client

Zimbra Desktop

SOAP

Zimbra

Server

ExchangeServer

LDAP, WebDAV

Active Directory

Standards Clients

Apple Desktop

POP, IMAP, CardDAV, CalDAV

MS Outlook

MAPI

BES, Browser

BlackBerry

ActiveSync, Mobile Browser

iPhone

Android

Windows

Tablets

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Best in Class Email Client

Microsoft Internet Explorer

Apple Safari

iPhone

Google

Zimbra surpasses traditional email client capabilities l Large multi-gigabyte inboxesl Group emails as conversationsl Lightning fast search (emails and 200+ supported attachments)l Manage multiple calendars & free/busy lookup of

attendees, resources, roomsl Zimbra interoperability with Exchange Calendar

Compatible with IE/Safari/Firefox/Chrome on Windows/Mac/Linux

Zimbra Desktop: Offline access with SAME user experience Get email & calendar from any Smartphone

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Simple, Powerful Administration Proven open technologies, web-scalable architecture reduce TCO

l Bulk user provisioning and policy managementl Delegated role-based administrationl Class-of-service and multi-tenancyl HSM and storage managementl Real-time backup and restorel Integrated anti-spam/virus

LDAP, Active Directory integration Integrated Archiving and Discovery

On average, 33% less time is spent administering Zimbra than MS Exchange*

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Yahoo Maps Zimlet

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Flight Tracker Zimlet

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Google Translator Zimlet

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University of Pennsylvania

http://www.youtube.com/watch?v=6wr1vDZJywA

Exchange ZimbraUsers 3,100 13,700

Full time admins* 3 2

User/per admin 969 6,227

Admin Cost Per User(per month) $7.50 $3.00

Penn administration resources and costs charged back to departments

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*For more information or to arrange for demo accounts,Please contact [email protected],

or call (734)527-5785

Q&A

Collaboration Suite