INSIDE THIS ISSUE: Mental Health: Anxiety 1 Parkinson’s Awareness 2 Using Non-verbal Communication 3 Mobile Eye Care of Maryland 4 Upcoming Training 4 Caregiver’s Conference 5 Older Americans Month 6 Food Safety: Spring Cleaning 7 Spring Word Search 8 APRIL 2016 Anne Arundel County Department of Aging and Disabilities Assisted Living Program Newsletter Contact Us: (410) 222-4464 Susan Shelton Ext. 3093 Carol Clemmens Ext. 3664 Jennifer Jackson Ext. 3009 Fannie Sumter Ext. 3103 Mental Health in Assisted Living: Anxiety Disorder We all experience some degree of anxiety from time to time. For me, there was a time when I couldn’t drive over the Bay Bridge without getting anxious. My hands would become sweaty, my breathing would become more rapid and my stomach would become queasy. It was always a sigh of relief when I got to the other side. I’m getting a little anxious just thinking about it! Fortunately, my experience ended once I got over the other side of the bridge. This is considered just a normal anxiety. When one’s anxiety is so intense and prolonged that it interferes with their daily routine it usually means that an anxiety disorder may be present. There are several types of anxiety disorders that our seniors may experience. These include; panic disorders, generalized anxiety disorder (GAD), obsessive-compulsive disorders (OCD), post-traumatic stress disorder (PTSD) and phobias. All of these disorders are treatable but need to be recognized in order to help your resident connect with the appropriate support. Because GAD is the most common with seniors, we will start with this disorder. GAD is when someone feels anxious constantly. The person is totally consumed everyday with tension. They worry about everything even though there is nothing happening. They feel so overwhelmed that they are unable to complete daily tasks, unable to concentrate and have a great deal of difficulty relaxing. What an awful feeling! Imagine when you were in a situation that you became anxious. Can you imagine feeling this way every day? Sometimes the symptoms of anxiety are related to a physical illness or side effects from medications taken for an illness. Individuals with chronic heart disease and pulmonary diseases tend to have a higher level of anxiety because the medications for these diseases tend to have side effects of irritability and anxiety. Because many of the symptoms of anxiety can be felt like physical problems, many seniors have frequent trips to the doctor’s office and the emergency room. It can be difficult to differentiate at times. Here are a few symptoms to increase your awareness: Complaints of headaches, shortness of breath, chest pain, dizziness, stomach or digestive problems Overeating or not interested in eating. Excessive sleeping or difficulty falling and staying asleep. Isolation Edginess The good news is that generalized anxiety can be helped if identified and treatment is received. If not identified, it can lead into other mental health problems. Hands down you are the residents #1 advocate. Be aware that people with GAD know that their feelings don’t make sense. There is no warning and there is no automatic turn off switch. The next time you become anxious, think about how difficult it would be to feel like this all the time. Put yourself in their shoes and it will be much easier to provide the support your residents need. Sources: Mental Health in Later Life, Mental Health Association Maryland, 2009; Identifying and Treating Anxiety Disorders, Michael B. Friedman Lisa; Furst, LMSW, Zvid Gillis, PHD, Kimberly Williams, LMSW, Aging Well, June 2012; About Health, Deborah Glasof, PHD, September 11, 2015 Photo courtesy of Fotolia.com
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INSIDE THIS ISSUE:
Mental Health: Anxiety 1
Parkinson’s Awareness 2
Using Non-verbal
Communication 3
Mobile Eye Care of
Maryland 4
Upcoming Training 4
Caregiver’s Conference 5
Older Americans Month 6
Food Safety: Spring
Cleaning 7
Spring Word Search 8
APRIL 2016
Anne Arundel County Department of Aging and Disabilities
Assisted Living Program
Newsletter
Contact Us: (410) 222-4464
Susan Shelton Ext. 3093
Carol Clemmens Ext. 3664
Jennifer Jackson Ext. 3009
Fannie Sumter Ext. 3103
Mental Health in Assisted Living: Anxiety Disorder
We all experience some degree of anxiety from
time to time. For me, there was a time when I
couldn’t drive over the Bay Bridge without
getting anxious. My hands would become
sweaty, my breathing would become more rapid
and my stomach would become queasy. It was
always a sigh of relief when I got to the other
side. I’m getting a little anxious just thinking
about it! Fortunately, my experience ended once
I got over the other side of the bridge. This is
considered just a normal anxiety. When one’s
anxiety is so intense and prolonged that it
interferes with their daily routine it usually
means that an anxiety disorder may be present.
There are several types of anxiety disorders that
our seniors may experience. These include;
panic disorders, generalized anxiety disorder
(GAD), obsessive-compulsive disorders (OCD),
post-traumatic stress disorder (PTSD) and
phobias. All of these disorders are treatable but
need to be recognized in order to help your
resident connect with the appropriate support.
Because GAD is the most common with seniors,
we will start with this disorder.
GAD is when someone feels anxious constantly.
The person is totally consumed everyday with
tension. They worry about everything even
though there is nothing happening. They feel so
overwhelmed that they are unable to complete
daily tasks, unable to concentrate and have a
great deal of difficulty relaxing. What an awful
feeling! Imagine when you were in a situation
that you became anxious. Can you imagine
feeling this way every day?
Sometimes the symptoms of anxiety are related
to a physical illness or side effects from
medications taken for an illness. Individuals
with chronic heart disease and pulmonary
diseases tend to have a higher level of anxiety
because the medications for these diseases tend
to have side effects of irritability and anxiety.
Because many of the symptoms of anxiety can
be felt like physical problems, many seniors
have frequent trips to the doctor’s office and
the emergency room. It can be difficult to
differentiate at times.
Here are a few symptoms to increase your
awareness:
Complaints of headaches, shortness of
breath, chest pain, dizziness, stomach
or digestive problems
Overeating or not interested in eating.
Excessive sleeping or difficulty falling
and staying asleep.
Isolation
Edginess
The good news is that generalized anxiety
can be helped if identified and treatment is
received. If not identified, it can lead into
other mental health problems. Hands down
you are the residents #1 advocate. Be aware
that people with GAD know that their
feelings don’t make sense. There is no
warning and there is no automatic turn off
switch. The next time you become anxious,
think about how difficult it would be to feel
like this all the time. Put yourself in their
shoes and it will be much easier to provide
the support your residents need.
Sources: Mental Health in Later Life, Mental Health Association Maryland, 2009; Identifying and Treating
Anxiety Disorders, Michael B. Friedman Lisa; Furst,
LMSW, Zvid Gillis, PHD, Kimberly Williams,
LMSW, Aging Well, June 2012; About Health,
Deborah Glasof, PHD, September 11, 2015
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ASSISTED LIVING PROGRAM NEWSLETTER PAGE 2
How Much Do You Know About Parkinson’s Disease? Many of your resident’s have been diagnosed with Parkin-
son’s Disease and depend on you to help them manage this
disorder. How much do you know about Parkinson’s and
ways that you can help your residents affected by this dis-
ease? Understanding the symptoms and progression of Park-
inson’s will help you to provide better care and support to
your residents.
What is Parkinson’s Disease?
Parkinson’s Disease is a brain disorder that is caused when
the brain begins to produce less of a neurotransmitter called
dopamine. Dopamine helps to regulate a person’s movements
and as amounts decrease, a person begins to have more
problems moving their bodies and regulating emotions.
Parkinson’s Disease is not fatal by itself, but complications
from the disease can cause additional problems for people
dealing with this disorder. Unfortunately, there is no cure for
Parkinson’s but great progress has been make that has
improved the lives of those living with Parkinson’s Disease.
What are the symptoms?
There are two main categories of symptoms in Parkinson’s
Disease. They are motor and non-motor symptoms. The four
main motor symptoms are:
Tremors: these are resting tremors that are seen when a par-
ticular part of the body is not moving. They may start on one
side of the body and spread to the whole body as the disease
progresses.
Bradykinesia: this means “slow movement”. This causes dif-
ficulty in making repetitive movements like tapping your
finger. A person experiencing this symptom has difficulty
with quick movements and may walk with a shuffling step.
Rigidity: causes stiffness in different part of the body (arms,
legs, neck, etc.). A person may have one part of their body
that is always stiff. This can be uncomfortable and painful to
deal with.
Postural instability: this symptom is one of the most im-
portant in recognizing Parkinson’s Disease and is when a
person is unstable when standing up. This is because they
may have lost some of the reflexes needed to remain standing
upright. A person with this symptom is at risk for falls and
may sway backwards when standing up out of chair. They are
no longer able to catch themselves and may experience a lot
of falls.
The next category of symptoms are non-motor symptoms.
These are conditions that do not involve a person’s move-
ment and may be difficult for family members to recognize.
Non-motor symptoms may include: sleep disturbances, mood
disorder, loss of sense of smell, memory problems, and blad-
der problems. There are also a number of secondary motor
symptoms in addition to the other symptoms listed above. It is
important to recognize and communicate any new symptoms or
changes in your resident to their primary care physician and your
delegating nurse. It will help in developing a plan of care to ac-
curately address their needs.
Tips for Caregivers
Residents dealing with Parkinson’s Disease may experience a
number of emotions as the disease progresses. Imagine how you
would feel if you slowly lost your ability to function on your
own while experiencing uncomfortable or embarrassing side
effects. As a caregiver, you have an important role of both
providing assistance with personal care and emotional support to
your resident and your resident’s family.
Knowledge about Parkinson’s Disease will be important for you
as a caregiver. Read up on the signs and symptoms of this dis-
ease so that you can recognize changes quickly and understand
what is going on in your resident’s body. Sometimes having an
understanding of what is going on can help you to be more em-
pathetic and supportive to your residents.
Set realistic expectations and understand that your resident’s
ability to care for themselves will decrease as the disease pro-
gresses. As a caregiver, be mindful that you will have to provide
them with more assistance than you did when they first arrived
at your facility. Be understanding and prepare yourself for the
emotional stress that goes along with this diagnoses. Your
resident may experience a range of negative feelings as they lose
their independence and become more dependent on you for help.
The most important thing you can do as a caregiver is to take
care of yourself. Make sure that you are taking time to keep
yourself in good physical and mental condition. Caregiving is a
tough job and you can burn out quickly if you don’t take care of
your own personal health.
To learn more about Parkinson’s Disease, visit www.pdf.org or
www.parkison.org.
Source(s): "National Parkinson Foundation: Believe in Better-
ter." Understanding Parkinsons. National Parkinson Foundation, n.d.;
"Providing Daily Care." - Parkinson's Disease Foundation (PDF).
Parkinson's Disease Foundation, n.d.
April is Parkinson’s
Disease Awareness
Month
ASSISTED LIVING PROGRAM NEWSLETTER PAGE 3
Non-Verbal Communication with Residents with Dementia
What would you do if you lost your ability to
communicate with your friends and family?
Communication is a huge part of our everyday lives and
the only way that we can let people know about our
thoughts and needs. For residents suffering from dementia
communication can be difficult and as their condition
worsens, verbal communication often becomes
impossible. The good news is that even if your resident
loses their ability to communicate with your verbally, they
can still communicate their needs to you nonverbally. As
dementia progresses, non-verbal communication becomes
even more important. As your resident loses the ability to
understand verbal messages, they rely more on your non-
verbal
communication to understand what you are trying to
communicate. This means that as caregivers, it is very
important to be aware of the messages you are sending by
what you say and what you don’t say.
Residents diagnosed with dementia may experience
trouble communicating in the following ways:
Inability to find the right words
Repeating the same word over and over
Using an incorrect word to describe something
Losing their train of thought
Swearing or cursing more often
Speaking less
Using gestures to convey meaning
Residents diagnosed with dementia may also experience a
symptom called receptive aphasia. This is the ability to
Subsidy Client Annual Recertification
Each year residents receiving the subsidy need to be recertified for
eligibility. In April, a letter and new subsidy application will be
sent to each client or family member requesting updated
information. This year, all residents receiving a subsidy will be
required to submit a copy of the Resident agreement (contract)
documenting the facility fee with an end date after July 1, 2016.
Please assist your residents by providing a updated copy of the
Resident Agreement upon request.
understand what another person is saying to them. A
resident may hear you say, “Mr. Bill, it’s time for lunch”
and not understand what you mean. Your non-verbal
communication allows you to interact with your residents
and reduce both you and your resident’s frustration when
communicating with each other. Here are some tips for
using non-verbal communication with residents who have
dementia:
Make eye contact. Get your resident’s attention by
making eye contact and holding it while speaking to
them.
Re-introduce yourself. If your resident doesn’t
remember you, reintroduce yourself to reduce their
anxiety of having a stranger come and start moving or
touching them.
Meet them at their level. Avoid standing over your
resident. Position yourself so that your eyes are on the
same level as their eyes.
Avoid crossing your arms. This can cause them to
think you are angry with them or defensive, even if you
are not.
Demonstrate. Show your resident what you would like
them to do. Follow verbal instructions with a
demonstration so they know exactly what you are
asking them to do.
Use touch. Use gentle and slow touch to help your
resident feel more relaxed and at ease. Avoid moving
suddenly as it may frighten your resident.
Smile. Show your resident that you are a friend by
smiling. A genuine smile lets them know that you mean
them no harm and are there to help.
Laugh. Like smiling, laughter lets your resident knows
that everything is okay. Just make sure that your
resident is not the reason why you are laughing, unless
they’ve told a joke or other funny story. This helps
avoid situations where they may feel you are making
fun of them and become insecure.
Source: W, Illana. "How to Use Non-Verbal Communication with Seniors with Alzheimer's." IOA Blog. Institute on Aging, 07 Aug. 2015.
We would like to say a
special thank you to all of
the providers who attended
the Provider Meeting on
March 3rd! We hope you
learned something of value
and enjoyed your free gifts!
We look forward to seeing
you all again in September!
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ASSISTED LIVING PROGRAM NEWSLETTER PAGE 4
Upcoming Training
Apr. 19th Five Hour Cognitive Impairment 10:00am—3:00pm
and Mental Illness
May 17th Infection Control and Food Safety 10:00am—12:00pm
All training will be held in building 2664 Riva Rd.—2nd Floor Conference Room (Chesapeake Room).
Contact Fannie Sumter to make a reservation at (410) 222-4464 ext. 3103 or by email to
When you’re shaking off the winter with spring cleaning, it’s a great time to target harmful bacteria that can lurk on kitchen surfaces and even in your refrigerator. Salmonella, Staphyloccus, E. coli, and Listeria are just some of the bacteria that may be hanging out in your kitchen. While you can’t see or smell BAC! -- short for bacteria -- they are everywhere, and they especially like moist environments. A clean and dry kitchen can Fight BAC!
® and protect you
and your family from food borne illness.
Some cleaning tips you should practice year round to make your kitchen and your meals safer include:
Always clean surfaces thoroughly with hot, soapy water. After thoroughly washing surfaces with hot, soapy water, you can sanitize them with a diluted chlorine
bleach solution or a disinfectant kitchen cleaner. Use just 1 teaspoon bleach to 1 quart of water. Let the solution stand on the surface for a few minutes; then blot dry
with clean paper towels.
Disinfect dishcloths often. Launder dishcloths and towels frequently using the hot water cycle of the washing machine. Then be sure to dry them in they dryer. Dishcloths harbor bacteria and, when wet, promote bacterial growth. Also, consider using paper towels to clean up kitchen surfaces. When done, throw away the towel.
Rid your fridge of spills, bacteria, mold and mildew. Clean your refrigerator weekly to kill germs that could contaminate foods. To tackle bacteria, mold and mildew, clean interior refrigerator surfaces with hot, soapy water. Rinse with a damp cloth; dry with a clean cloth. Manufacturers recommend against using chlorine bleach as it can damage seals, gaskets and linings.
Clean your kitchen sink drain and disposal once or twice a week by pouring a solution of 1 teaspoon of chlorine bleach in 1 quart of water down the drain. Food particles get trapped in the drain and disposal, creating the perfect environment for bacterial growth.
With these simple tips, you can reduce your risk of foodborne illness. Remember to Fight BAC!® by following four simple steps: Clean, Separate, Cook and Chill. For more information, please visit www.fightbac.org. If you have more questions or concerns about food safety, contact:
The U.S. Department of Agriculture (USDA) Meat and Poultry Hotline or 888-MPHotline (888-674-6854). The TTY number for the hearing impaired is 800-256-7072. Or visit www.fsis.usda.gov.