April 2007 - lmhpco.orgTHE JOURNAL April 2007 It’s Volunteer Appreciation Month! Have you recognized your Hospice Volunteers? Next Month: LEVELS OF CARE-HOW TO BILL, TO INCLUDE PHYSICIAN

THE JOURNALApril 2007

It’s VolunteerAppreciation Month!

Have yourecognized your

HospiceVolunteers?

Next Month:LEVELS OF CARE-HOW TO BILL,TO INCLUDE PHYSICIAN BILLING

OF THE LOUISIANA-MISSISSIPPI HOSPICE & PALLIATIVE CARE ORGANIZATION

717 KERLEREC, N.O., LA 70116 TOLL FREE 1-888-546-1500 (504) 945-2414 FAX (504) 948-3908 WWW.LMHPCO.ORG

Not yet a Member?2007 membership

application enclosed or atwww.LMHPCO.org

According to the Bureau of LaborStatistics, about 61.2 million peoplevolunteered through or for an organi-zation at least once betweenSeptember 2005 and September2006. The proportion of the popula-tion who volunteered was 26.7 per-cent. This is 2.1 percentage pointslower than the volunteer rate in eachof the prior 3 years and slightlylower than in 2002, the first yearwhich comparable data are available.

The data on volunteering werecollected through a supplement to theSeptember 2006 Current PopulationSurvey (CPS). The CPS is a monthlysurvey of about 60,000 households that obtains informationon employment and unemployment among the nation’scivilian non-institutional population 16 and over.

Volunteering Among Demographic GroupsAs in previous years, women volunteered at a higher

rate than men across all age groups, educational levels, andother major characteristics.

Persons age 35 to 54 continued to be the most likely tovolunteer, while persons in their early twenties were the leastlikely. Whites continued to volunteer at a higher rate (28.3percent) than blacks (19.2 percent) and Asians (18.5 percent).Among Hispanic or Latinos, 13.9 percent volunteered.

Married persons volunteered at a higher rate (32.2 per-

cent) than those who had never married(20.3 percent) and those with othermarital statuses (21.3 percent).Parents with children under age 18were substantially more likely to vol-unteer than were persons withoutchildren of that age, 34.4 percentcompared with 23.6 percent.

Individuals with higher levels ofeducational attainment volunteered athigher rates than did those with lesseducation. More than 4 in 10 collegegraduates volunteered, comparedwith about 2 in 10 high school gradu-ates and less than 1 in 10 of those

with less than a high school diploma.Among employed persons,

28.7 percent had volunteered during the year ended inSeptember 2006. By comparison,23.8 percent of unemployed persons and 23.1 percent ofthose not in the labor force volunteered. Among theemployed, part-time workers were more likely than full-time workers to have participated in volunteer activities-35.5 versus 27.3 percent.

About 43 percent of volunteers became involved withtheir main organization after being asked to volunteer, mostoften by someone in the organization. A slightly smaller pro-portion, about 2 in 5 volunteers, became involved on theirown initiative; that is, they approached the organization.

(Bureau of Labor Statistics, Washington, D.C., Jan.10, 2007)

Volunteering in theUnited States

THE LESLIE LANCON

MEMORIAL EDUCATION

NURSING SCHOLARSHIPwas established in 2005 by LMHPCO.

The annual scholarship will be awarded to supporthospice nursing excellence and education throughoutLousisiana and Mississippi. The awards will focus notonly on excellence for those seeking academic degreesin hospice nursing, but also those seeking advancedcertification in hospice and palliative care nursing.

Donations may be sent payable to:LMHPCO, 717 Kerlerec • New Orleans, LA 70116

Thursday, April 19, 200712:00 noon CST

“The Hospice Consult:Building Trust/Advocacy From the Start”

$69 per site • Presenter: Barbara Taylor, RNSee flyer enclosed for registration

and more information.http://www.lmhpco.org/events/index.shtml

Thursday, May 17, 2007Complementary Therapies -

Engaging the Senses”

UPCOMING TELECONFERENCE

2 THE JOURNAL

LOUISIANA-MISSISSIPPI HOSPICE & PALLIATIVE CARE ORGANIZATION

Education

LMHPCO invites you to submit a proposal for an education-al presentation at the 2007 Annual Leadership Conference.Whether you are a chaplain or counselor; clinician or policymaker; administrator or manager, nurse, pharmacist, physi-cian, social work or researcher; regulator, volunteer coordi-nator or volunteer, legislator, ethicist or academician, yourproposal is welcomed. Sharing your work and expertise inend-of-life care is vital to the professional growth of all hos-pice and end-of-life providers in Louisiana and Mississippi.

Content areas of presentation:Proposals are invited in the following areas of hospice andend-of-life care: assessment, administration/management,bereavement, caregivers, corrections, ethics, pain and symp-tom management, social work and counseling; volunteer

recruitment, retention and management; research, publicpolicy, self care and spirituality and other hospice and end-of-life care and practice areas. The instructional level may bebeginning, intermediate or advanced.

Presentation formats: Workshops (17 minute presentation, no breaks) - limited to 3 presenters per session

To learn more about presenting at the annual LeadershipConference, contact either:

• Marilyn Mackay at (800) 829-4147 or by e-mail [email protected]

• Rhonda Thompson Rogers at (800) 856-4307 or bye-mail at [email protected]

The LOEWS NEW ORLEANS HOTEL has again been selected as the sitefor the 2007 LMHPCO Leadershipconference site.Members will enjoy the same room rates in2007 as they did in 2006!www.loewsneworleans.com

July 26-28, 2007LMHPCO 5th Annual Leadership Conference

CALL FOR PROPOSALS2007 LMHPCO Annual Leadership Conference

PROPOSALS MUST BE RECEIVED BY Sunday, April 15, 2007

Confirmed Speakers:

Judi Lentz, RN, CHPNHPNA,Executive Director

Deborah Grassman, NPVA, Bay Pines, FL

John Mastrojohn III, RN, MSN, MBANHPCO, Director ofQualtiy Initiative

VISIT US ON THE WEB AT WWW.LMHPCO.ORG

The Louisiana-Mississippi Hospice and Palliative CareOrganization is a 501(c)3 non-profit organization gov-erned by a board of directors representing all memberhospice programs. It is funded by membership dues,

grants, tax-deductible donations and revenues generatedby educational activities. LMHPCO exists to ensure thecontinued development of hospice and palliative careservices in Louisiana and Mississippi. LMHPCO pro-

vides public awareness, education, research, and techni-cal assistance regarding end-of-life care, as well as

advocacy for terminally ill and bereaved persons, striv-ing to continually improve the quality of end-of-life

care in Louisiana and Mississippi.

EXECUTIVE BOARDPresident, Sylvia Marcantel, RN, Odyssey Healthcare

of Lake Charles, 1639 A Ryan Street, Suite 1,Lake Charles, LA 70601, Phone: 337-433-9449,

Fax: 337-433-9472,E-mail: [email protected]

President-Elect, Sandra Bishop, DNS, MemorialHospital at Gulfport Hospice, 4500 13th Street,Gulfport, MS 39502, Toll-free: 800-738-3011,

Phone: 228-865-3313, Fax: 228-867-4166,E-mail: [email protected]

Treasurer, Kathleen Guidry, RN, Savoy FamilyHospice, 801 Poinciana Ave, Mamou, LA 70554,

Phone: 337-468-0364, FAX: 337-468-0549,E-mail: [email protected]

Secretary, Laurie Grady, RN, Hospice of Light,2101 Hwy 90, Gautier, MS 39553,

Phone: 228-497-2400, Toll-free: 888-497-2404,Fax: 228-497-9035,

E-mail: [email protected]

LOUISIANA MEMBERS AT LARGEJ. Brad Hunter, Community Hospices of America, Inc.,3500 Blue Lake Dr., Ste. 201, Birmingham, AL 35243

Ph: 205-970-8888, ext. 102 Fx: 205-968-8199E-mail: [email protected]

Glen Mire, MD, Hospice of Acadiana, Inc., UMSFamily Medicine, 2390 West Congress Street,

Lafayette, LA 70506, Phone: (337) 261-6690,Fax: (337) 261-6662, E-mail: [email protected]

Stephanie Schedler, Memorial Hospice & PalliativeCare, PO Box 650, Mandeville, LA 70470,Phone: 985-626-3281, Fax: 985-626-8773,


MISSISSIPPI MEMBERS AT LARGEMichele McCay, RN, North Mississippi Hospice ofOxford, 104 Skyline Drive, Oxford, MS 38655,Phone: 662-234-0140, Toll-free: 877-234-0140,

Fax: 662-234-0176, E-mail: [email protected] Patterson, RN, Hospice Ministries, 450 Towne

Center Boulevard, Ridgeland, MS 39157,Phone: 601-898-1053, Toll-free: 800-273-7724,

Fax: 601-898-1805,E-mail: [email protected]

JoAnn T Rounsaville, LBSW, Quality Hospice Care,Inc, PO Box 517 / 340 Byrd Avenue, Philadelphia, MS

39350, Phone: 601-656-5252,Toll-free: 866-656-5252, Fax: 601-656-5253,


EXECUTIVE DIRECTORJamey Boudreaux, MSW, M.Div.,

717 Kerlerec St., New Orleans, LA 70116ph: 504-945-2414

1-888-546-1500 Fx: 504-948-3908Em:[email protected]

F F F

The Journal is produced monthly byNoya Design, Inc. Newsworthy submissions are

encouraged. Please contact Glenn Noya with questions,comments and submissions at ph: 504-455-2585,

Em: [email protected]

Doris Gomery, left and Helen Lewis, right.

by Wilber Helen Lewis, Volunteer

Trained volunteers are a specialgroup of individuals. They willinglyshare their time, talents and energy toassist the Hospice staff in providingextra care to patients, families andcaregivers.

Doris Gomery, VolunteerCoordinator in the Shreveport office,Willis Knighton Hospice of Louisiana,evaluates each volunteer and assignshim/her to a patient who seems com-patible. If you followed in the foot-steps of our volunteers, you wouldeventually see them: donate some2700 hours annually, attend an annualcommunity-wide Memorial Service,accompany Santa Clause to visitpatients and their families, send cardsor visit bereaved survivors of patients.

Other activities in which volun-teers participate include filling giftbags with goodies for Valentine’s Day,Christmas and Thanksgiving. Basketsare also prepared at Easter. The vol-unteer team makes the deliveries.

The Shreveport Flower Marketorders flowers from Hawaii,Columbia, California, etc. The shopdonates flowers weekly to the Hospiceprogram. On Mondays, Ms. Gomerypicks up the flowers which are artisti-cally arranged and delivered, usually,by the volunteer team. Many patientslook forward to receiving them. Somerefuse to throw out the old flowersuntil the color has completely faded.

Volunteers prepare and deliver a“thank you” lunch to the Flower shopjust before Valentine’s Day. The shopstaff says the days are so hectic at thattime that they do not want to hear theword “Valentine” mentioned on “thankyou” lunch day.

A fun night occurs in April duringthe annual Volunteer AppreciationDinner. Last year, a new award wasestablished: The Dr. Michael R.Moore Volunteer Award for DirectPatient Services. (Dr. Moore was thefirst Hospice Director and served for25 years.)

Footsteps of aVolunteer

APRIL 2007 3


4 THE JOURNAL

Ronald Ashley was a man to beremembered. A community leader,loyal employee, and family man, Ronwas voted Firefighter of the Year andreceived the Bronze Ax award for hisloyalty and dedication to his commu-nity. He committed 35 years toBrown & Root while devoting histime to his family, especially to hiswife, Carolyn. They might not haverecognized it when they originallydated at the tender age of 14, butRonald and Carolyn were meant to betogether. When they reconnectedyears later, it didn’t take long to real-ize they were perfect partners. Theirunion lasted 39 wonderful years andproduced their daughter, Melinda.

While undergoing dialysis treat-ments for kidney disease, Mr. Ronwas diagnosed with terminal cancer.Hearing of his condition, MargaretEddins, a family friend, decided tomake them prayer blankets. TheAshleys were deeply touched by thisgesture of concern and it broughtthem great comfort. After Mr. Ron’sdeath, Carolyn was looking for someway to give that same comfort to oth-

ers. With someencouragementfrom Melinda,Carolyn decidedprayer blanketswere theanswer.

Now it is afamily project.Arden, Mr.Ron’s sister,buys all thematerials,Carolyn cuts outthe blankets, sheand Melinda doall the embroi-dery work andJanice,Carolyn’s sister,knots all theedges to keep them from fraying. Injust a few short months, they havecreated almost 100 blankets “Whenwe walk in with these beautiful blan-kets, our patients just light up withjoy! They provide comfort and hopefor everyone.” remarks M’LissaPeters, Hospice Services Consultant.

It is volunteers like the Ashleyfamily that round out the loving careour clinical staff provides. Whenpraised, the ladies all say they havegained much more than they havegiven and want to continue this ven-ture indefinitely. Their family is nowpart of the CHA family.

YLMHPCO’s 2007

Heart of Hospice AwardLMHPCO members are invited to nominate candidates for

this year’s award to be presented at the ANNUAL LEADERSHIP CONFERENCE

in New Orleans – July 27, 2007.The Executive Board is accepting nominations for

the following two categories:2007 Heart of Hospice Professionals Award

&2007 Heart of Hospice Volunteer Award

Nomination forms can be downloaded athttp://www.lmhpco.org/professionals/index.shtml

VOLUNTEERS: Blankets of Joy

Carolyn Ashley, Melinda Austin & Janice Boller, volunteerswith Community Hospices of America in Shreveport &Minden, regularly get together to create personalizedprayer blankets for patients in North Louisiana.

To Calculate theEconomic Impactof Your Agency’sVolunteers, go to:

http://www.pointsoflight.org/resources/research/calculator.cfm

APRIL 2007 5


Hospicevolunteers areimportantmembers of aninterdiscipli-nary team

working to keep the dying process amore personal way of caring for fam-ilies. Volunteers find giving of theirtime to be personally gratifying,intellectually stimulating, and emo-tionally meaningful to assist those inneed. Some of these volunteerswere introduced to hospice throughthe death of a family member, butsome 20% of volunteers are new tohospice.

We are constantly in need ofrecruiting volunteers to meet theneeds of our patients and caregivers.One recruiting idea is to contact yourlocal churches and ask to run articlesin church bulletins or newsletters. Agood resource of information is theSaturday newspaper with a list ofarea churches, address and phonenumbers. Another idea is to put up atear off sheet (see attachment) withyour contact information in areagym’s, library’s, Mother’s day outprograms, dance studio’s, and coffeehouses. Share your ideas with othermember programs in the Member’sOnly volunteer chat room.

Once volunteers have beenrecruited it is our duty to maintainand mange the volunteers. One way Ihave been successful at achieving

this is to have monthly in-servicesduring the day from 12:00 noon to -1:00. This way the volunteers whowork can come and meet and havefellowship with the other volunteers.Serve a light lunch and my motto is“If you feed them they will come.”Volunteers love to see their picturesin news papers or hanging on the

wall. Put up a bulletin board of allyour volunteers’ pictures and projectsthey have done. (See attached)

It is a big and important job tobe a manager of people who have bighearts and are very passionate aboutwhat they are doing. It takes some-one to be intuitive and passionateabout Hospice and people.

Helene MasseyVolunteer

Coordinator,Odyssey

HealthCareHospice

Volunteer Resource WebsitesRecruiting and Retention

www.bmi.net/mba/recrui.html

Circle of Resourceswww.energizeinc.com

Volunteer Support and Recognitionwww.casanet.org/program-management/volunteer-manage/index.htm

Volunteers play integral role

Joe White volunteerswith OdysseyHealthCare Hospiceby building wheelchair ramps forpatients, cuttinggrass, remodellingbath rooms, fixingdoors, building cabi-nets and much more.

One recruiting idea isto contact your localchurches and ask torun articles in church

bulletins or newletters.


by Angela Parker

Since being at CommunityHospices of America over the last 5months, I have been on a mission torecruit and train enough volunteersadequately to cover our patient caseload. I have surprised myself by actu-ally doing that. I have had help withour training on several occasions withour wonderful staff that is willing tohelp and lend a hand when calledupon. Shannon Grubbs, our socialworker has been so gracious in train-ing me to do our volunteer training.Since we don’t have many request forvolunteers upon admission, I have tobe very creative in implementing newprograms for our volunteers to partici-pate in, such as our Bakers Dozen,Crafty Crafters and we always havethose willing to delivery preparedmeals to our patients.

During the holidays our volun-teers were able to prepareThanksgiving meals with turkeysdonated by McComb Market Place,and Christmas meals donated byRainbow Jeep and Dodge. On threedifferent occasions, our volunteersdelivered over 70 meals to ourpatients. Handkerchief angels werecreated for our patients with the dateand patient’s name made from fabricthat was cut and surged one Angel at a

time by our volunteers. Atotal of 438 direct patientcare hours were provided byour volunteers during themonth of November andDecember.

God has allowed me tocross paths of so many will-ing volunteers. He opens somany doors and He givesme the opportunity to seizethe moment to share. When Ishare what He has laid on myheart, the resultusually is recruit-

Bruce and Brenda Hampton with Angie John, RN (front)

Seize the moment to share

Back row, left to right, Chameka Sparkman, CNA, AngieJohns, RN, Angela Parker, volunteer coordinator. Front row,left to right, Kim Hodges, RN, Debbie Ball, RN, BrendaHampton holding “Princess Opelia” and Christian Krueger

Left to right, Rubye White,Judy Springs

6 THE JOURNAL

Sheilda Ballard, Ernestine Nix, Michael Ashley, Garrier White, Rossie Wicker,Gene Moak, McComb Market Manager, Dr. David Millican, LSW, hospice chap-lain, Dana Haygood, MSW, Shannon Grubbs, Martha Jones, volunteer, andAngela Parker, volunteer coordinator

APRIL 2007 7


ment of a new volunteer. He reallyburdens my heart to do the best I canin whatever I do. He doesn’t expectany more or any less.

A Special HospiceMoment….

I would like to share one specialoccasion that I was asked to take partin. I was approached by our nurseAngie Johns, to see if I could possiblyget a puppy kennel donated by ourlocal Pike County Co-op. I asked,“Why?” She said, “I want to give apuppy to one of our patients whonever had children and absolutelyloved the puppies that Angie raises.”Angie already had the shots donatedby Veterinarian, Patrice Jordon andseveral grooming visits from Donna atBest Friend’s Grooming. Pike County

Co-op was more than willing to helpwith a kennel and a volunteer donatedsome Puppy Chow. Angie planned theday with Bruce, Brenda’s husband, herfamily and our hospice CNAChameka. When Angie handed Brendathe new addition to her family, herface lit up and she began to cry. Itwas a wonderful day! Now when hernurse makes visits, it’s all about“Princess Ophelia” (the puppy). Shehas brought so much joy into Brenda’slife and family. We really appreciateeveryone who made this day possible.I was much honored to take part inthis hospice moment.

Community Hospices of Americahas given me a new perspective onlife. It’s not the big things that matter;it’s the little things that mean so much.A touch, a smile or a kind word canreally change someone’s life for thebetter. It’s about living!

Today I am breathing a sigh of relief after twointense days with the Mississippi Department ofHealth Medicare surveyor in our office. However, thiswas a very positive learning experience for me andour Volunteer Program. I now realize more than everthe importance of a well developed VolunteerProgram. With this in mind, I share with you myinsights regarding recruiting, retaining and managing aVolunteer Program.

First, a hospice organization must recognize thatvolunteers are key members of the hospice team andare needed to fulfill the mission of the overall organi-zation. The first goal of the volunteer program is toplan, develop and implement an educational programthat provides competent and confident volunteers.Second, read and analyze all medicare, state and

NPHCO regulations, guidelines and standards of practice. Adhere to theseregulations and document how each regulation is being met. Do not allowregulations to intimidate you, rather use them as a driving force to makeyour program a Model for others. Third, use all available resources availableto research and learn the best practices for your program (NHPCO, yourstate association, conferences, ASDVS, Points of Light Foundation, otherhospice agencies). Fourth, develop an individual mission, goals and objec-tives for the Volunteer Program; have current and accurate policies and pro-cedures; current and flexible job descriptions; a process to evaluate yourprogram; and a specific plan to recognize your volunteers.

Although each Volunteer Program is unique it must be developed withthe needs of the patients in mind as well as the service area. I have found allof this vital and necessary before you can adequately recruit and retain avolunteer force of individuals adequate enough to support the services of theagency mission. I hope you find the following acrostic helpful: S P I R I T

S stay in touch / stay accountable

P provide training / resources

I inspire / include in planning

R recognize work / remember birthday, special occasions

I inform

T train in specific

The Importance ofDeveloping Informed

Volunteers

Judy CaplesVolunteer

Coordinator,Heritage Hospice

Corinth, MSWhen Angie handed

Brenda the new additionto her family, her

face lit up and shebegan to cry.

When I firstarrived atAngola, I was atthe threshold ofadulthood.Nothing besidesself satisfactionwas my ultimategoal in life.Nevertheless, theLord was watch-ing over me andin doing so,placed positiverole models in

my path. These role models helped toshape and guide my growth, makingme the person I am today.

These positive role models alsointroduced me to the Hospice Program;therefore, it was their influence thatfirst lead me to join hospice. Once Ientered the world of hospice I openedup to a side of me that I knew existed,but felt ashamed to face…compassion.

Through hospice, I have learned that itis not “weak” to extend love to some-one whose life is coming to an end.Being in hospice has turned that weak-ness into pride. I am proud to knowthat I am making a heart felt contribu-tion in allowing an individual toopeacefully enjoy his final days amongthe living in conjunction with spiritualguidance to prepare him for eternal lifewith the Lord.

I believe that the Lord has placedhospice in my path in order for me tonow appreciate life. Hospice hasshown me how gift of life is so pre-cious; it is not to be taken for granted.

I no longer pay attention to the“little things” and give thanks for theopportunity to enjoy life. Before hos-pice, I did not know how blessed Iwas. Hospice was created to help theterminally ill through their final days;For me, hospice means that peacefulend, but through hospice I have alsofound the real meaning of LIFE.


8 THE JOURNAL

What HospiceMeans to Me

The Gift of HospiceI love being

a part of theHospiceProgram. I espe-cially enjoy giv-ing inspiration tothe patients.Assisting othershas changed mylife; I believethat God is usingthis program toshow how wecan do His worktogether. At

times, it’s tough being part of theHospice Program. You have toover-come a lot of obstacles in regardto the number of issues a patient has.

Because of volunteering I have learnedto show compassion, but, I have alsolearned a new way to be strong. Thereis no pretending, it is realness straightfrom the heart.

There are a few people I wouldlike to thank. The first is Warden BurlCain; he allows the security officers toalleviate a lot of the hassles in regardto getting through the gates to the hos-pital. Ms. Melody, the ProgramCoordinator, and Ms. Donna, theSocial Worker. These ladies make surethe program runs smoothly. I am alsograteful for the other volunteers andeverybody who is a part of theHospice Program and make it such asuccess.

Hospice is truly a wonderful gift.

Ronald Reynolds#326830

La. State Prison -Angola

Anthony Diggs#356692

La. State Prison -Angola For details, please call

Louis Caruso, at1-866-970-7500, ext. #205

www.hospiscript.com

Support Your StateOrganization

Participate in theLMHPCO/HospiScript

Program

VolunteerRecruitment

Idea!Send letters to caregivers

after the 13-monthbereavement

care.Perhaps caregiverswould like to giveback and become

a volunteer!

submitted byJoan Ormsby

Odyssey New OrleansVolunteer

RecruitmentProgram

4

APRIL 2007 9


LMHPCO Research: Hospice Volunteers;Member Agency Report

(Data as reported to LMHPCO, via 2006 Membership Applications, regarding servicesprovided in calendar year 2005)

% Membership Contributing to Volunteer Data Set: 59% 40% 52%

PROFESSIONAL VOLUNTEERS LOUISIANA MISSISSIPPI COMBINEDTOTAL

Physicians 25 25

Registered Nurses 1 1

License Practical Nurses 1 1

Social Workers 0.5 0.5

Homemakers 22 5 27

Home Health Aids/Certified Nursing Assist. 3.6 3.6

Counselors 1 5

Physical Therapists

Occupational Therapists

Other 115 93 208

Total 166.6 105.5 266.1

Direct Patient Care Volunteers 591 269 860

Direct Patient Care Volunteer Hours 13,059.58 8,451.43 21,511.01

Direct Patient Care Volunteer Visits 4,538.00 1,577

Patient Care Support Volunteers 1955.25 187 2142.25

Patient Care Support Volunteer Hours 11,574.40 8,309.90

General Support Volunteers 215.00 123 338.00

General Support Volunteer Hours 6,145.90 5,508.85 11,654.75

All Hospice Volunteers 1,212.00 476 1,688.00

All Hospice Volunteer Hours 33,104.49 19,476.68 52,581.17

All Hospice Volunteer Visits 3,469.00 1,363 4,832.00

2006 data is currently being compiled via LMHPCO’s 2007 membership application. LMHPCO encourages all membersto contribute to this data set. If your agency would like to contribute data to this project and/or need assitance,

please contact Jamey Boudreaux at 888-885-1500.


10 THE JOURNAL

April 12, 2007 (11AM until 1:30PM)Area Code 662 Quarterly Hospice Administrators’ Luncheon,University Club, located at 265 North Lamar in Oxford, MS. Formore information contact Michele McCay at:[email protected]

April 12, 2007 (10AM until 2PM)LMHPCO Advisory Committee Meeting, Natchez, MS For more information contact Sandra Bishop [email protected]

April 13, 2007 (9AM until 3:30PM)LMHPCO Executive Board Quarterly Meeting, Natchez, MSFor more information contact Sylvia Marcantel at [email protected]

April 19-21, 2007NHPCO’s Management & Leadership Conference, Omni ShorehamHotel, Washington, DC www.nhpco.org

April 26, 2007 (11:30AM until 1:30PM)Area Code 228 Quarterly Hospice Administrators’ Luncheon,LookOut 49 Restaurant, located at 12013 Hwy 49 North, inGulfport, MS. For more information contact Judi Matsuba [email protected] or 228-865-3611

May 3, 2007 (11:00AM until 1:30PM)Area Code 504 and 985 Quarterly Hospice Administrators’Luncheon, Loews Hotel, located at 300 Poydras St in NewOrleans. For more information contact Jamey [email protected] or 504-945-2414.

May 22, 23 & 24, 2007Caregiving Near Life’s End: The National Train-the-TrainerProgram:For more information contact Linzi Eisemann with The HospiceInstitute of the Florida Suncoast (www.thehospice.org) at 727-523-4143 or by email at: [email protected]

July 10-12, 2007Hospice Administrator Certification Program; Radisson HotelSan Diego Harbor View, San Diego, CA For more info, go to:http://www.lmhpco.org/professionals/down-loads/2007/2007_02-HACP.pdf

July 26-28, 2007LMHPCO Annual Leadership Conference, Loews Hotel, NewOrleans, LA www.LMHPCO.org

September 17, 18 & 19, 2007Pain and Symptom Management IntensiveFor more information contact Linzi Eisemann with The HospiceInstitute of the Florida Suncoast (www.thehospice.org) at 727-523-4143 or by email at: [email protected]

November 29-December 1, 2007NHPCO Clinical Team Conference, Hilton Riverside Hotel, NewOrleans www.nhpco.org

CalendarLMHPCO On-Line Surveyof Volunteer Services

Volunteer Services are one of the many important support serv-ices hospice agency offer patients and families. Volunteer Standardshave always influenced the development of the hospice movement inthis country. Many hospice agencies report that Hurricanes Katrinaand Rita displaced many of their volunteers and cite continuing diffi-culties recruiting and retaining their volunteer corps.

In an effort to measure the continuing challenges hospice agen-cies face in the aftermath of Katrina/Rita, LMHPCO launches thissurvey instrument, seeking to quantify the current conditions are hav-

ing upon your agency’s volunteer workforce. Over40 LMHPCO hospice providers along the

coastal regions of Louisiana andMississippi were directly impacted bymajor population shifts. This brief (10question) survey seeks to measure theimpact those population shifts havehad upon volunteers support services

in your region of the state. Your coop-eration is vital to providing a clear snap-

shot of current conditions and challengesyour agency faces in meeting current national

and state volunteer standards.All responses are confidential and will only be used to assist

LMHPCO strategize support to your current volunteer services.Results will only be posted in an aggregate form.

Volunteers Coordinators are asked to complete only one ofthe surveys below, appropriate to your region of the state.

Area Code 225 Volunteer Coordinators please complete the survey at:http://www.surveymonkey.com/s.asp?u=438592975232








Through the cooperation of Warden Mariana Leger andthe Louisiana Department of Corrections, LMHPCO con-ducted a second Inmate Volunteer Training Conference atLouisiana Correctional Institute for Women (LCIW) in StGabriel, LA, March 12-16, 2007. 14 inmates and 10 cor-rectional officers participated in the week-long trainingprogram. Presenters at this conference were: TanyaTillman, ADRN, (St Joseph Hospice, Baton Rouge, LA);Patricia Kelley, RN CHPN (author of Final Gifts,Arlington, VA); Carol McAdoo (National Hospice &Palliative Care Organization Consultant on EoL Care inCorrections, Oakland Park, KS); Marilyn Sales, RN(Administrator of Nursing, Iowa Department ofCorrections [Retired September 2006]); NealyZimmermann, MA (Volunteer, Connecticut Department ofCorrections); and Jamey Boudreaux, MSW, M. Div(Executive Director, LMHPCO). Funding for this educa-tional program was made possible by a generous grantfrom the E. Rhodes and Leona B. Carpenter Foundation,Philadelphia, PA.

Spring has sprung atOdyssey as always.Several florists in theShreveport/Bossier andMinden areas donateflowers weekly andOdyssey Volunteersmake arrangements forthe patients. Thearrangements are deliv-ered by staff during theirvisits to patients. Welove our Volunteers !!


BBBB RRRR IIII EEEE FFFF SSSS

SUBMISSIONS REQUESTEDDo you have news to share with other

LMHPCO members?Submissions should be sent to:

Glenn Noya, Noya Design, Inc. P.O. Box 7032Metairie, LA 70010-7032

Email: [email protected] • Ph: 504-455-2585Please include a photo and suggested caption.

Digital photos preferred. Captions should identify all personsin the photo.

The 5th of each month is the deadline for inclusionin the subsequent issue.

Visit our website for moreinformation and news updates

www.LMHPCO.orgAPRIL 2007 11

APRIL 2007 LMHPCO VISIT WWW.LMHPCO.ORG

2007 Memberships received as of 3/31/07:

PROVIDER MEMBERS:At Home Hospice Care, Fayette, MSBaptist Memorial Hospice – Golden Triangle,

Columbus, MSBayou Region Hospice, Houma, LACamellia Home Health and Hospice,

Columbia, MSCamellia Home Health and Hospice,

Hattiesburg, MSCamellia Home Health & Hospice,

Jackson, MSCamellia Home Health & Hospice, Slidell, LACHRISTUS Schumpert Community Hospice,

Shreveport, LAComfort Care Hospice, Laurel, MSCommunity Hospice Care, Cleveland, MSCommunity Hospice Care, Greenville, MSCommunity Hospice Care, Grenada, MSCommunity Hospice Care, Hollandale, MSCommunity Hospices of America – McComb,

McComb, MSCommunity Hospices of America – Meridian,

Meridian, MSCommunity Hospices of America – Minden,

Minden, LACommunity Hospices of America –

Shreveport, Shreveport, LADeaconess Hospice, Hattiesburg, MSDelta Regional Medical Center Hospice,

Greenville, MSDestiny Hospice, Palliative Care,

Specialty Services, Inc, Tutwiler, MSElayn Hunt Correctional Center Hospice, St.

Gabriel, LAFaith Foundation Hospice, Alexandria, MSForrest General Hospice, Hattiesburg, MSGenerations Hospice Service Corporation,

Denham Springs, LAGenesis Hospice Care, Inc., Cleveland, MSGuardian Hospice, Inc, Jefferson, LAHeart to Heart Hospice, Inc., Belmont, MSHeritage Hospice, Corinth, MSHeritage Hospice – Amory, Amory, MSHospice Associates, Metairie, LAHospice of Acadiana, Inc, Lafayette, LAHospice of St Tammany, Covington, LAHospice Care of Avoyelles, Marksville, LAHospice Care of Louisiana in Alexandria,

Alexandria, LAHospice Care of Louisiana in Baton Rouge,

Baton Rouge, LAHospice Care of Louisiana & Mississippi,

Slidell, LAHospice Care of Louisiana in Monroe,

Monroe, LAHospice Care of Louisiana in New Orleans,

Metairie, LAHospice Care Resources, Winnsboro, LAHospice in His Hands, Carthage, MSHospice in His Hands, Kosciusko, MSHospice in His Hands, Magee, MSHospice in His Hands, Walnut Grove, MS

Hospice Ministries, Brookhaven, MSHospice Ministries, Forest, MSHospice Ministries, Natchez, MSHospice Ministries, Ridgeland, MSHospice Ministries, Southaven, MSHospice of Light, Gautier, MSHospice of Light, Lucedale, MSHospice of Shreveport/Bossier, Shreveport, LAJordan’s Crossing Hospice, Haughton, LA LifePath Hospice Care Services, LLC,

Shreveport, LALife Source Services, Baton Rouge, LALouisiana Hospice & Palliative Care,

Opelousas, LALouisiana Hospice of Mamou, Mamou, LALouisiana State Penitentiary Hospice,

Angola, LAMagnolia Regional Health Center Hospice,

Corinth, MSMemorial Hospital at Gulfport Hospice,

Gulfport, MSMid-Delta Hospice II, Pascagoula, MSMid-Delta Hospice II, Biloxi, MSMid-Delta Hospice, Belzoni, MSMid-Delta Hospice, Charleston, MSMid-Delta Hospice, Clarksdale, MSMid-Delta Hospice, Cleveland, MSMid-Delta Hospice, Flowood, MSMid-Delta Hospice, Greenville, MSMid-Delta Hospice, Greenwood, MSMid-Delta Hospice, Indianola, MSMid-Delta Hospice, Lexington, MSMid-Delta Hospice, Winona, MSMid-Delta Hospice, Yazoo City, MSMid-Delta Hospice of Batesville, Batesville, MSMid-Delta Hospice of Batesville, Marks, MSMid-Delta Hospice of Batesville,

Southaven, MSMid-Delta Hospice of Batesville, Tunica, MSMid-Delta Hospice of Canton, Canton, MSMid-Delta Hospice of Natchez, Natchez, MSNorth Mississippi Medical Center Hospice,

Tupelo, MSNorth Mississippi Hospice of Oxford,

Oxford, MSNorth Oaks Hospice, Hammond, LAOdyssey HealthCare of Jackson, Jackson, MSOdyssey HealthCare of Lake Charles,

Lake Charles, LAOdyssey HealthCare of New Orleans,

Metairie, LAOdyssey Healthcare, Shreveport, LAPatient’s Choice Hospice and Palliative Care,

Tallulah, LAPax Hospice, Madison, MSPointe Coupee Hospice, New Roads, LAQuality Hospice Care, Inc., Kosciusko, MSQuality Hospice Care, Inc., Philadelphia, MSRiver Region Hospice, Luling, LARiver Region Hospice House, River Ridge, LASt Catherine’s Hospice, LLC, LaPlace, LASt. Joseph Hospice of Central Louisiana,

Alexandria, LASt. Joseph Hospice, Baton Rouge, LA

St. Johns Hospice, Ruleville, MSSerenity Hospice Services, LLC,

New Orleans, LASerenity Hospice of Baton Rouge, Zachary, LASeyah Hospice Care, Inc., Inverness, MSSeyah Hospice Care, Inc., Laurel, MSeyah Hospice Care, Inc., Pascagoula, MSSouthern Care, Inc., Monroe, LATranquility Hospice, Ocean Springs, MSWillis Knighton Hospice of Louisiana,

Shreveport, LAUnity Hospice Care, LLC, Germantown, TNUnity Hospice Care, Southaven, MS

ASSOCIATE MEMBERSCompounding Corner, Lacombe, LAJoe A Cummins Advertising, Metairie, LADunn, File & Schmitz, LLC, Batesville, MSArthur J Gallagher RMS, Inc, Baton Rouge, LAGranec Hospice Billing, Inc., Tuscaloosa, ALGulfcoast Pharmaceutical Specialty,

Gonzales, LAHospice Pharmacia, Philadelphia, PAR. Jeffrey & Associates, Arlington Heights, ILMumms Software, New Orleans, LAOur Lady of the Lake RMC, Baton Rouge, LAPatio Drugs, Metairie, LATHOMCO - Thompson Insurance Enterprises,

Inc., Kennesaw, GA

ORGANIZATIONAL MEMBERSALS Association Louisiana Chapter,

Baton Rouge, LAHealth Systems of Mississippi, Jackson, MSPalliative Care Institute of Southeast

Louisiana, Covington, LA

PROFESSIONAL MEMBERSTony Beazley, Jackson, MSMichele J. Browning, Baker, LATeri O. Dyess, MD, Jackson, MSTimothy Estes, MD, Raymond, MSMatt Freeland, CPA, Ridgeland, MSEarlean F. Friday, CPA, Memphis, TNDelaine Gendusa, LCSW, Springfield, LAGerry Ann Houston, MD, Jackson, MSLaura L. McClintock, D.O., Shreveport, LAJo-Ann D. Moore, Chalmette, LAAnn Roseberry, RN, Benton, LASeasons Grief and Loss Center, Metairie, LAWilliam P. Thompson, MD, Yazoo City, MS

INDIVIDUAL MEMBERSPatricia A. Andrews, New Orleans, LAArmand H. Bertin, New Orleans, LAMr. and Mrs. Paul J. Boudreaux,

Reserve, LASusan Eftink, M Ed, MSW, LCSW,

University, MSSusan E. Nelson, MD FACP,

Baton Rouge, LARebecca Powe, Cleveland, MSPat Snead, RN, Hattiesburg, MS

We Salute Our 2007 Members!

12 THE JOURNAL

April 2007 - lmhpco.orgTHE JOURNAL April 2007 It’s Volunteer Appreciation Month! Have you recognized your Hospice Volunteers? Next Month: LEVELS OF CARE-HOW TO BILL, TO INCLUDE PHYSICIAN

Documents