APPLYING DEMATEL-ANP FOR ASSESSING ORGANIZATIONAL INFORMATION SYSTEM DEVELOPMENT DECISIONS Kuang-Husn Shih Toko University, Taiwan [email protected] Wan-Rung Lin Chinese Culture University, Taiwan [email protected] Yi-Hsien Wang Chinese Culture University, Taiwan [email protected] Tzu-En Hung Chinese Culture University, Taiwan [email protected] Abstract: More and more enterprises expect to improve operating efficiency and managerial decision making effectiveness by introducing information systems into the operational procedures. For enterprises, implementing resource management systems can enhance the administrative efficiency of resource management, and create competitive advantages for businesses. This study used DEMATEL (Decision Making Trial and Evaluation Laboratory) and ANP (Analytic Network Process) to solve the complex relations between criteria dimensions, in order to further select the ideal system implementation model. The results showed that, companies with limited resources prefer to choose an out-sourcing implementation model in order to save labor, cost, and time, while ensuring the stability of the system after implementation. Consequently, the competitive advantages of sustainable operation can be enhanced. Keywords: Technology industry, Information system, DEMATEL-ANP, Out-sourcing, Co-sourcing
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