APPLIED ORGANIZATION BEHAVIOUR Submitted by: Sushant Lulla M.F.M 1 st year Submitted to: Dr. Anannya Deb Roy
APPLIED ORGANIZATION BEHAVIOUR
Submitted by: Sushant Lulla M.F.M 1st year
Submitted to: Dr. Anannya Deb Roy
TRANSACTIONAL ANALYSIS
COMPLEMENTARY TRANSACTIONS
COMPLEMENTARY TRANSACTIONSTYPE 1
P
A
C
P
A
C
STIMULI
RESPONSE
EXAMPLES1. Manager(S): “What are the alternatives?”
Engineer(R) : “We can implement CNC machines.”
2. Caption (S): “What consequences will this action have?”Bowler (R): “This could be risky for our team.”
3. Doctor (S): “Have you done with your CT scan?”Patient (R): “Yes and my reports are negative.”
4. Client (S): “Sir, what could be the best option of investment for me?”Investment advisor (R): “You can invest your capital in SIP for better returns.”
5. Retailer (S): “When will you deliver my order?”Distributor (R): “On coming Friday, it will be in your store.”
PARENT TO PARENT
P
A
C
P
A
C
STIMULI
RESPONSE
EXAMPLES1. Person1 (S): “The government is making us all
criminals by putting speed cameras everywhere.” Person2 (R):“They are, it’s really annoying”
2. Person1 (S): “Children are becoming obstinate these days.”Person2 (R): “True, they are becoming like that.”
3. Person1 (S): “This pollution will kill us.”Person2 (R): “Yes, we are going to die due to this pollution.”
CHILD TO CHILD
P
A
C
P
A
CSTIMULI
RESPONSE
EXAMPLES1. Tom (S): “I am feeling so hungry.”
Jerry (R): “ Let’s go out and have some ice-cream.”
2. Golu (S): “let us play video game.”Dolu (R): “yes, I will play contra.”
COMPLEMENTARY TRANSACTIONSTYPE 2
P
A
C
P
A
C
STIMULI
RESPONSE
EXAMPLES
1. Jason (S): “Starc, Stop eating junk food.” Starc (R): “ Sorry, I won’t eat that from next
time.”2. Mother (S): “You should study physics.”
Son (R): “ No, its very difficult to understand.”3. Teacher (S): “Don’t be late in my class.”Student (R): Sorry sir, I won’t come late from
now.”
4. Warner (S): “Dad, I want that toy”Father (R): “Ok son, I will buy it for you.”
5. Jimmy (S): “ Mom, I am feeling so hungry, give me something to eat.”Mother (R): “God has given you hands to do your own work.”
CROSS TRANSACTION
CROSS TRANSACTION
P
A
C
P
A
C
STIMULI
RESPONSE
EXAMPLES
1. Mac (S): “Sam, What is the time right now?”Sam (R): “ Why are you always rushing me?”
2. Jim (S): “ You should respect everyone.”Rage (R): “Have you ever respected anyone in your life?”
3. Harry (S): “ Parker, please pass me that bottle.”Parker (R): “No, come and take on your own.”
4. Army man (S): “we will not let you to enter in our land.”Terrorists (R): “ You are afraid of us.”
5. Bret (S): “I won’t be able to attend the meeting.”John (R): “Bret, this is not new for you, we know you are useless to us.”
ULTERIOR TRANSACTION
ANGULAR TRANSACTION DUPLEX TRANSACTION
ANGULAR TRANSACTION
P
A
C
P
A
C
STIMULI
RESPONSE
EXAMPLES1. Teacher (S): “Botany is a difficult subject, you
can’t study it.”Student (R): “I like difficult subjects.”
2. Salesman (S): “This car is really good but it is out of your budget.”Customer (R): “I will buy this one only.”
3. Person 1 (S): “That place is haunted, only brave persons can go there, you cannot.Person 2 (R): “Let me go there.”
4. Father (S): “Only hardworking students can crack the entrance exam of JEE.”
Son (R): “ I will work very hard to crack this exam.”
5. Father (S): “Doing business in this scenario is becoming difficult”Son (R): “I will be a businessman only.”
DUPLEX TRANSACTION
P
A
C
P
A
C
Social Level
Psychological Level
EXAMPLES1. Woman(S): " Come in for a coffee, you can view my
etchings." Man (R): " Yes, I have always liked good copper etchings“
2. Person1 (S): “ Bring a cake in my cabin, we will do a party.”Person2 (R): “Yes, I would like to eat cake today.”
3. Person1 (S): “I need you to stay late at the office with me.”Person2 (R): “Of course, I will.”
4. Person 1 (S): “I need you to come with me for shopping.”Person 2 (R): “Of course, I like to shop.”
5. Person 1 (S) : “I need you to go on a trekking with her.Person 2 (R): “Yes, I will go because I like trekking.”
THANKYOU