Internal Copy - Information Technology Vital Statistics Information Technology Services Fall 2012 – version 2012-10-22 Page 1 of 27 Applications Specifics Count Student Information System Banner 8.4 – Banner Self-Service (# of active users) Banner 8.4 – Administrative (# of active users) Banner 8.4 – Pidms (# unique people) (active within past 180 days – as of 11/01/12) (rounded to nearest 10) CAPP usage 7/1/2011 - 6/30/2012 Student Requests Faculty Requests XAP Applications, Total to Date XAP Applications, rcvd since 1/1/12 XAP Applications, for Fall 2012 Total courses offered Fall 2012 Total sections offered Fall 2012 Total Enrolled Fall 2012 (enrolled in a total of 38,740 seats) In-house Jobs Scheduler as of 11/8/12: # of active jobs: # Jobs No Longer Needed: # Avg. Monthly Reports generated Workflow usage - Student Withdrawals as of 11/8/2012 - 200840 Completed - 200940 Completed - 201040 Completed - 201120 Completed - 201140 Completed - 201220 Running - 201220 Completed - 201230 Running - 201230 Completed - 201240 Running - 201240 Completed Argos usage as of 11/8/12: # of Banner Self-Service Reports # of Regular Reports 25,530 360 409,860 155,700 48,880 730 30 50 1,100 2,480 7,780 759 17 2,981 1 1 1 6 144 2 221 2 348 9 278 7 57
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Internal Copy - Information Technology Vital Statistics Information Technology Services
Fall 2012 – version 2012-10-22
Page 1 of 27
Applications Specifics Count
Student Information System
Banner 8.4 – Banner Self-Service (# of active users) Banner 8.4 – Administrative (# of active users) Banner 8.4 – Pidms (# unique people) (active within past 180 days – as of 11/01/12) (rounded to nearest 10)
CAPP usage 7/1/2011 - 6/30/2012 Student Requests Faculty Requests XAP Applications, Total to Date XAP Applications, rcvd since 1/1/12 XAP Applications, for Fall 2012 Total courses offered Fall 2012 Total sections offered Fall 2012 Total Enrolled Fall 2012 (enrolled in a total of 38,740 seats) In-house Jobs Scheduler as of 11/8/12: # of active jobs: # Jobs No Longer Needed: # Avg. Monthly Reports generated Workflow usage
Argos usage as of 11/8/12: # of Banner Self-Service Reports # of Regular Reports
25,530
360
409,860
155,700 48,880
730 30 50
1,100 2,480 7,780
759 17
2,981
1 1 1 6
144 2
221 2
348 9
278
7 57
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Maximum Banner Admin Usage as of 11/8/2012 2:32 PM (no longer track max usage) BANINB BANINB2 BANINB4 BANINB5 BANINB6 Total
32 10 18 11 15 86
Line Printer Total # of Pages Printed Total # of Jobs Processed (Fa 11-Su 12) (does not include multiple copies printed)
25,200 568
Backup Tapes # currently in use as of 11/9/2012 (Dell PV-132, Dell TL2000, MA1-Dell TL200, MA1-Dell TL2000 (Picaso), Quantum PX500, URTL2000, and Library server) 6 Logs maintained daily for 3 groups of tapes = 18 logs edited daily
358
Operations
Jobs processed – 8/21/11 - 8/17/12 calculations for daily/weekly stats
6,197
E-mail and Collaboration System Exchange Mail Faculty/Staff Student Organizations and forwarding Google Apps (as of November 2012)
1,868
17,894
25,127
Web site – www.utm.edu
Page Views (1/2012 – 10/2012) External (Outside the utm.edu domain) Internal Returning Visitors New Visitor Tennessee Visitors
2,943,882 97.00% 3.00%
55.83% 44.17% 66.80%
Mobile App Downloads Apple App Store Total Installs (8/2012 – 11/2012)
Android Store Total Installs (9/2012 – 10/2012)
683
334
Uniprint/CBORD – Skyhawk Card 2011-2012 – Printing in labs - total # jobs - total pages printed
122,363 449,368
CBORD # of ports managed 138
Basis Lock System # of locks managed 86
Video Streaming Windows streamer Version 9 (# of users) Darwin Streaming Version 5.0.1.1
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Online Learning Adobe Connect Pro (# of users) iTunesU (1/2012 – 10/2012)
Subscribed Downloads Stream
Echo 360 Fall 2012 (# of rooms)
Total Echo Recordings (1/2012 – 10/2012)
176
1553 4212 1752
12
1422
Student Training
Page Views (1/2012 – 10/2012) External (Outside the utm.edu domain) Internal Returning Visitors New Visitor Tennessee Visitors
3,859 77.00% 23.00% 67.20% 30.80% 71.80%
Video Network – DL rooms Fall 2012 – 23 classes, 6 @ 3 sites, 2@4 sites, 53 sites
53
Total Online Meetings Oct 2011-Sept 2012
11 RGC 12 ECOS 26 HR 3 Equity and Diversity 1 University Relations 5 ITS 5 Alumni Affairs 32 Chancellor 1 President 6 VCAA 3 VPAA & SSC 1 Inst. Of Agriculture 5 Faculty Council UT System 2 UWA 2 UT Knoxville 15 VCBA / F & A 1 UT Editorial Board 2 VP Annual Giving 1 UTC PhD Program 3 Student Engagement 3 External Affairs 1 Internship Interview 2 VCUA 1 Dean Hall
156
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1 VCSA 1 Dean of Ag
Online Course Management System Blackboard 9.1 # of faculty – Fall 2012 # of active courses – Fall 2012 Total Courses (8/2012 – 10/2012) Total Users (8/2012 – 10/2012)
Blackboard Storage (265 app, 193 database) Blackboard Bandwidth (95th percentile) 1/2012 – 9/2012 Enabled Users Total courses offered – fall 2012 Total course sections – fall 2012 % Blackboard sections % Blackboard courses Blackboard Logins -average # of successful logins/day(1/2012-11/2012)
401
1005 4097
10725
458gb 3068kb
10,673
1,074 2,463 39% 90%
1,593
Mediasite Web Casting 2012 recorded (Jan 1 – Oct 24 2012) 2012 Views (Jan 1 – Oct 24 2012) 2011 Events recorded 2011 Views
24 1103
25 1342
Active Directory AD Entries as of October 30, 2012 ForestWide Computer Objects ForestWide Group Objects ForestWide Total Person Objects Staff User Entries Faculty User Entries Student User Entries # of systems authenticating against AD SharePoint Portal Orgsync EzProxy Computer Store Download Blackboard Rave Wireless Texting Temporary Account Creation FileMaker – ITS Illiad MedicatWeb Xitracs Mediasite (webcasting) Contribute Argos
4,971
613 24,447
1,156 770
22,381 14
Storage (Production) Usable Storage Area Network capacity Used Storage Free storage
36 TB 29.6 TB
6.4 TB
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Storage (DR) Usable Storage Area Network capacity Used Storage Free Storage
36 TB 22.5 TB 13.4 TB
Ancillary Storage
University Relations Total Storage Used Storage (as of 10/25/12)
38.1 TB 3.95 TB
CommVault Backup
Total Clients Inactive Windows Servers SQL Server Exchange DB Exchange Mailbox Linux Servers
76 8
52 4 2 1 9
CommVault Growth Statistics Last Weekend Data Protection Jobs Last Weekend Data Size Backed Up Data Protection Jobs in Last 7 Days Data Size Backed Up in Last 7 Days Total Data Protection Jobs in Last 24 Hours Total Data Size Backed Up in Last 24 Hours
Management System Version 8.2 (# of users) AX (ApplicationXtender Document Manager) Version 6.50.124 WX (ApplicationXtender Web Access) Version 6.50.124 SX (ApplicationXtender Image Capture) Version 6.50.124 Documents Indexed as of 11/01/2012 Total Pages Indexed as of 11/01/2012
248
667,032 1,765,304
Portal – myUTMartin SharePoint/MS Office SharePoint Server 2010 version 14.0.4763.1000 1st login since May 1, 2011 Unique logins since inception January-October 2012 Avg. total users/day Avg. total users/month Avg. student users/day Avg. student users/month
31,897
3,870 9,453
3,553 8,503
Employee - Timekeeping Kronos Version 4.36 (# in system) 586
Credit Card Payments for Fall 2012 (Jul 1, 12 – Nov 8, 12)
Touchnet Payment Gateway Version 6.0 (# credit card transactions -$3.2 M) Bill Payment Suite Version 6.0 includes: - # logins – All - # logins – Students - # logins – Authorized Users - E-Bills (# bills loaded total) - E-Refunds(# of transactions- $9.3 M) - E-Checks (# of transactions-$1.6M) - Payment Plans for Fall 2012 - ($612k) - Application Payments thru TouchNet - ($21k)
XAP Payments (# of transactions - Jul 1, 2012 – Nov 8, 2012 ($150)
7,364
7,571 7,197
374 34,530 4,299 3,820
486 703
5
Calendar Google Calendars 2012 49
Test Grading and Evaluations ScanTools # of tests graded fall 2011 – summer 2012 # of course evaluations fall 2011– summer 2012 (115 department requests)
1,560 1,550
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Online Evaluations through Banner fall 2009-summer 2012 # of evaluations submitted # of instructors (from AGN, BEH, CHP, EDS, MMC, CHP, COM, EDS, EFL, ENR, FCS, GEN, HHP, HIP, MAT, MMC, MUS, NUR)
# of sections # of courses
41,250
480
2,710
690
Ancillary Systems FileMaker Version 6.0 – 11.0 # of databases utilized by # of departments
485 23
Survey Systems Dragon # of accounts # of surveys deployed As of 10/2012
76 1278
Autodialer # of unique messages (spring/fall 2012) Note: does not include messages sent from Public safety.
10
TXT messaging system (RAVE) Students active (as of Nov 2012) Faculty/staff active # txt messages sent (Nov 2011– Oct 2012) # reg emails sent (Nov 2011 – Oct 2012) Blackboard Txt messages - same timeframe Blackboard emails sent - same timeframe
3,662 617
75,050 68,619 34,769 40,574
Training sessions
Instructional Technology Center Faculty workshops- # of participants (Summer 2012)
10
Walk-ins, one-on-one, etc. (1/2012-10/2012)
658
Scheduled Training Classes (1/2012-10/2012) # of participants
338
How to Teach Online – Course for Faculty (1/2012 - 10/2012)
26
# of faculty teaching online (2012) 116
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Software Site License
Microsoft Campus Agreement
Managed by UT System
SPSS Windows/Mac 7/1/2011-6/30/2012
Faculty Staff Student
48 19
335
MathLab Launches 7/1/2011-6/30/2012 3141
ArcGIS Launches 7/1/2011-6/30/2012 3976
SPSS Launches 7/1/2011-6/30/2012 181
Maple Launches 7/1/2011-6/30/2012 302
Minitab Launches 7/1/2011-6/30/2012 1517
SAS Launches 7/1/2011-6/30/2012 266
Citrix Virtualization Max Usage
2011 XenApp XenDesktop
2012 XenApp XenDesktop
Jan 18 1
48 3
Feb 24 2
51 7
Mar 43 2
46 8
Apr 49 2
55 8
May 28 3
27 8
Jun 17 2
12 7
Jul 19 2
15 7
Aug 38 3
17 27
Sep 55 3
50 42
Oct 59 3
48 37
application launches ave session time total usage time
ArcCatalog 351 0:18:21 107:24:12
ArcGlobe 29 0:04:22 2:06:52
ArcMap 3530 0:33:01 1943:03:14
ArcPad 4 0:00:51 0:03:25
ArcScene 62 0:14:53 15:22:59
Maple 282 0:49:43 233:41:59
Maple Classic Worksheet 20 0:10:45 3:35:17
Matlab 3141 1:00:41 3177:11:18
Minitab 16 1517 0:53:14 1346:05:44
SPSS 168 0:36:19 101:43:49
SPSS 19 13 0:09:37 2:05:08
SAS 266 0:09:50 43:36:15
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ITV
Interactive Video Rooms Location Count
Martin Classrooms (3 in Gooch, 1 in Humanities), Alumni Affairs, UT Online, Student Success, Crisp testing, Admin Conference, RGC
10
Knoxville 1
Jackson 1
Camden 1
Selmer 1
Paris 1
Lake 1
McKenzie 2
Hollow Rock-Bruceton 1
Ripley 1
Parsons 1
Jackson-Central Merry 1
TOTAL 22
Internal Copy - Information Technology Vital Statistics Information Technology Services
Coffee Shop / General Access Library Coffee Shop 10 0
Library Lobby Lab /General Access Library Study 10 0
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Carrels
Jackson Mobile Lab 20 0
Parsons Lab/ General Access Parsons Center Lab 25 0
Parsons Library/ General Access Parsons Center Library 6 0
Ripley Lab / General Access Ripley Center Lab 24 0
Ripley Library/ General Access Ripley Center Library 9 0
ROTC Military Science ROTC Building 207 5 0
ROTC Cadet Command ROTC Building 2nd Floor 2 0
Selmer Lab/ General Access Selmer Center Lab 21 0
Selmer Library Lab/ General Access Selmer Center Library 4 0
Sociology Lab Sociology 203 6 0
University Center / General Access University Center 224 32 8
Information Kiosk University Center Lobby 3 0
Totals 714
587 127
2nd level rotation computers
Ag Lab Ag Paviilion 104 8 0
Senior Research Lab EPS 121 6 0
Electrical Lab EPS 125 17 0
Chemistry Lab EPS 306 8 0
Engineering Instruments Lab EPS G1 7 0
Engineering Controls Lab EPS G8 7 0
Library OPAC Library 1st & 2nd
Floor 23 0
Game Room University Center Game Room 7 0
TOTAL 86 86 0
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Software List 2012 - 2013
All GP Labs Adobe Reader 10
Bloodshed Dev-C++ Collective Bargaining - Mgt Compass 3.2.4 Excel Tutor Firefox 3.6.8 Geometer's Sketchpad 4.07 Gleim CPA Test Prep Hyperstudio 5 Inspiration 8 Internet Explorer 8 iTunes 10 Kidspiration 2.1 LoggerPro 3.8 Maple 15 Matlab R2011a Microsoft Products
Expression Studio Forefront
Office 2010 Access Excel
Infopath PowerPoint Publisher Word OneNote Office 2007 (Citrix Only)
Visio 2007 Visual Studio Express
Minitab 16 Netbeans IDE 7
Nvu 1.0 Opcat 3.1 PeachTree Accounting 2010 Putty QuickTime 7.6 R Software 2.13 Smithville 3.1 SPSS 19 Real Player 14 Respondus Lockdown Browser VLC Media Player Windows Media Player 12 Zoomtext 9.1 Library 24 hour SAS 9.3
Gooch 212-LRC ArcGIS 10 BA227 SAS 9.3 BA25, BA227, Gooch 325 SmartSync 2009 Visual Studio 2010
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New Computer Rotation 2005-
2006
2006-
2007
2007-
2008
2008-
2009
2009-
2010
2010-
2011
2011-
2012
2012-
2013
Lab/Classroom
05-06 Dell Optiplex SX280
06-07 Dell Optiplex GX620
07-08 Dell Optiplex 745
08-09 Dell Optiplex 740
09-10 HP DC5800
09-10 HPXW6600
10-11 HP DC6000
11-12 HP 6000 Pro (126)
11-12 HP All-In-One (88)
(Off campus rotations added)
154
125
211
142
161
184
214
270
Projectors Replacements
(5 year rotation)
27 11 11 4 3 15 20 23
Projectors New
(to date for current year)
16 26 26 30 21 4 1 3
Total Projector Installs 43 37 37 34 24 19 21 20
Faculty Rotation Laptop Standard
08-09 Dell Latitude E6500
09-10 HP8530P Notebooks
10-11 HP8540P Notebooks
11-12 HP8560W Notebooks
12-13 HP8560W Notebooks
43
44 41 34 39
Faculty Rotation Tablet PC
05-06 Gateway M275
06-07 Gateway M285-E
07-08 Gateway E155-C
08-09 Dell Tablet
09-10 HP 2730
10-11 HP 2740
11-12 HP 2740P Tablet
12-13 HP 2760P Tablet
73 65 81 4 5 14 11 5
Faculty Rotation Special PC 4 2 0
2
2 0 2 3
Faculty Rotation Basic Mac
05-06 Apple PowerBook
06-07 Apple MacBook
07-08 Apple MacBook
08-09 Apple MacBook Pro
09-10 Apple MacBook Pro
10-11 Apple MacBook Pro
11-12 Apple MacBook Pro
12-13 Apple MacBook Pro
13 8 8 17 11 19 31 22
Faculty Rotation Special Mac 3 3 3 9 22 5 2 3
Total Faculty Rotation 93 78 92 75 84 79 80 72
Admin Rotation Standard PC 108
Admin Rotation Special Request 43
Total Admin Rotation 151
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New Multifunction Devices Sold
7/1/07-6/30/08 10
7/1/08-6/30/09 9
7/1/09-6/30/10 15
7/1/10-6/30/11 15
7/1/11-6/30/12 13
Residential Network Authorization Statistics as of Oct 2012 Windows (All Versions) 6653