Appendix 3 - Tobacco Heating Device · International Inc. of which Philip Morris Products S.A. is an affiliate. Table 1: List of Applicable European Legislations to the THD IQOS 2.4P

Philip Morris Products S.A. Appendix 3 PMI Research & Development Tobacco Heating Device

Confidential Page 1

Confidentiality Statement

Certain data and information contained in this document constitute trade secrets and confidential commercial information. The legal protections that apply to trade secrets and confidential information are hereby claimed under the applicable provisions of law. No part of this document may be publicly disclosed without the written consent of Philip Morris International Inc. of which Philip Morris Products S.A. is an affiliate.

Appendix 3 – TOBACCO HEATING DEVICE


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1. ADMINISTRATIVE INFORMATION

Table of Content: 1. Administrative Information .................................................................................................... 1

2. General description of the Tobacco Heating Device ............................................................. 3

2.1 The Holder ........................................................................................................................ 3

2.2 The Charger ...................................................................................................................... 4

3. Instructions for Use ................................................................................................................ 5

4. Manufacturing and Quality Controls of the THD .................................................................. 5

Table of Tables:

Table 1: List of Applicable European Legislations to the THD ................................................ 6 Table 2: List of Abbreviations / Acronyms ................................................................................ 2

Table of Figures:

Figure 1: The THS: composed of the Holder and the Charger. ................................................. 3 Figure 2: Cut-away view of the Holder. ..................................................................................... 4 Figure 3: Cut-away view of the Charger. ................................................................................... 5

Table of Annexes:

Annex 1: THS Safety Warnings and Precautions

List of Abbreviations / Acronyms

Abbreviations / Acronyms Meaning

EC European Conformity

EHTP Electrically Heated Tobacco Product

ERP Energy Related Products

EU European Union

PMP Philip Morris Products

THD Tobacco Heating Device

THS Tobacco Heating System


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2. GENERAL DESCRIPTION OF THE TOBACCO HEATING DEVICE

The THD is composed of two components:

The “Holder” which is a slim electrical heating unit that heats the tobacco into which the EHTP is inserted and that heats the tobacco material by means of an electronically controlled heater; and

The “Charger” which is a larger unit that is used to recharge the Holder after each Heatstick has been used.

The Holder stores energy for the use of one EHTP. The Charger battery can recharge the Holder approximately 20 times before requiring a connection to an electrical outlet.

Figure 1: The THS: composed of the Holder and the Charger.

2.1 The Holder

The Holder has the following components:

The heater;

The control and interface electronics, including the microprocessor and the haptic motor;

The battery;

The casing; and

The charging and communication contacts.


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Figure 2: Cut-away view of the Holder.

The THD incorporates firmware control of the heater temperature to ensure consistent device performance. The heater maintains a pre-defined temperature profile (in the range of 320°C to 350°C) during the inhalation-experience. The firmware control of the heater ensures that the EHTP temperature is well below the threshold for combustion, which is more than 400°C degrees.

2.2 The Charger

The Charger comprises the following components:

Charging electronics;

Holder battery charging electronics and control electronics, including Bluetooth Low Energy chipset

Charger battery;

Cradle for Holder;

Casing, including containment mechanism for the holder during charging and cleaning; and

Software to register THD performance information (Communications).


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Figure 3: Cut-away view of the Charger.

The Charger is also designed to house the Holder when it is not in use and when it is being cleaned.

3. INSTRUCTIONS FOR USE

In order to operate the THS, an EHTP is inserted into the THD which has been removed from the Charger. A button on the THD starts the heating process which takes approximately 20 seconds. A white light indicates that the EHTP is ready to use. The user draws on the tip of the EHTP to activate a puff, similar to inhaling on the end of a cigarette stick. An aerosol is produced. When the user stops puffing, there is no aerosol generated from the tip of the EHTP or the end of the THD. The THD with the EHTP can be placed on a flat surface between puffs. There is no ash and no risk of burning combustible materials. After the first puff, the EHTP can be used for up to six more minutes or 14 puffs, which is similar to the time and/or puffs associated with a cigarettes. The THD automatically switches off after that. The EHTP is removed and should be disposed of in an appropriate place, but there is no risk of fire. The THD is placed back in the Charger for recharging.

Detailed instructions for use of the EHTP as part of the THS with the THD are provided in the “Safety Warnings and Instructions” manual in Annex 1.

4. MANUFACTURING AND QUALITY CONTROLS OF THE THD

The THS electronic devices (THD) are manufactured by a third-party supplier that specializes in electronic products. PMP S.A. maintains control over the design of the devices and oversight of the third-party manufacturing process, with a focus on manufacturing quality standards and controls. All electrical components comply with EU relevant legislations (Table 1), and have received applicable certifications for placement on the market,


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Table 1: List of Applicable European Legislations to the THD

IQOS 2.4P Applicable European Legislation

2014/35/EU Low Voltage Directive

2014/30/EU Electromagnetic Compatibility Directive

2014/53/EU Radio Equipment Directive

2011/65/EU Restriction of Hazardous Substances Directive

2009/125/EC (ERP) Eco Design Requirements for Energy-Related Products - Implementing Measure 278/2009

2006/66/EC & 2013/56/EC

Batteries and Accumulators and Waste Batteries and Accumulators Directive

2012/19/EU Waste Electrical and Electronic Equipment Directive

Philip Morris Products S.A.PMI Research & Development

Annex 1: Safety Warnings and Instructions ConfidentialTitle Page

Confidentiality Statement Certain data and information contained in this document constitute trade secrets and confidential commercial information. The legal protections that apply to trade secrets and confidential information are hereby claimed under the applicable provisions of law. No part of this document may be publicly disclosed without the written consent of Philip Morris International Inc. of which Philip Morris Products SA is an affiliate.

Annex 1THS Safety Warnings and Instructions

U S E R G U I D E

2 3

SAFETY WARNING & INSTRUCTIONSPLEASE READ AND SAVE THESE INSTRUCTIONS

Safety Warnings and Instructions included in thisuser guide cannot cover all possible conditions and situations that could occur. Caution and care mustbe exercised when using or maintaining any personal electronic product. To reduce the risk of injury,always use this product in accordance with the manufacturer’s instructions. This product containsno user-serviceable parts. Do not attempt to open,service, modify or repair any component of this product or to replace any of the components or batteries - doing so may result in personal injury. Never switch ON this product in places whereflammable materials, liquids and gases are present. This product must only be charged at Safety ExtraLow Voltage. Only charge this product indoors us-ing the manufacturer approved AC Power Adaptor – refer to ‘Technical Data’ section for details. Do nottouch this product if it becomes wet or immersed in any liquid. Do not drop this product or subjectit to strong shock. Never attempt to touch theHolder Heater Blade, this may cause personal injury or damage to the Holder Heater Blade. Unlessthey have been given supervision or instruction to use the product in a safe way and understand the hazards involved, this product must not be used by persons with reduced physical, sensory or mental

capabilities or lack of experience and knowledge. Keep away from children at all times and ensurethat they do not play with this product. Do notuse this product: - Where the use of electronicdevices is prohibited. - On or near heat sources i.e.radiators or fires. - If it is damaged, tampered orbroken. - If it has been exposed to excessive heator moisture. - If its batteries appear to be leaking.

ATTENTION

The IQOSTM Device works exclusively with HEETSTM

tobacco sticks. Never use the Holder with acigarette or similar products or with tobacco sticks or accessories not approved by the manufacturer. Never light a tobacco stick with a match, lighteror any other flame source. Do not remove tobaccostick while in use. Store in a clean, dry, cool place.

This symbol indicates that caution is required when operating the product.

4 5

POCKET CHARGERHOLDER

Lid Opening Button1

Bluetooth® Button2

Power Button(To switch ON/OFF).

3

Charging Port(Use the provided cable and AC Power Adaptor. A full charge can recharge the Holder at least 20 times).

4 Pocket Charger Lights Display Logic- Pulsing white light(s) indicate(s) it is charging. - Solid white light(s) indicate(s) it is charged.- No light(s) indicate(s) it is on stand-by, or switched OFF mode.- Red light(s) indicate(s) it is malfunctioning,

or defective.

HolderBattery Status

PocketChargerBatteryStatus

100%

25%

BluetoothStatus

1

2

3

4

OR

Cap

HeatingButton

ChargingContacts

Heater Blade

6 7

GET STARTED

Once the lights stop pulsing (up to 4 minutes) then the Holder is charged and ready for use, remove it from the Pocket Charger.

1

Insert the Holder into the Pocket Charger as shown below.

Press and hold the Pocket Charger Power Button to switch ON IQOS.

CHARGE1

2

3

Insert the tobacco stick into the Holder up to the printed line as shown below.

Never twist the tobacco stick, as you could break the Holder Heater Blade.

1

3

INSERT

2

2

Heater Blade

8 9

GET STARTED

The last 30 seconds or 2 puffs are indicated when the light blinks white and vibration is felt, after which it will automatically switch off.

3

Press and hold the Heating Button until the light pulses white and vibration is felt. Pre-heat duration is 20 seconds.

When the light turns solid white you can enjoy a tobacco stick for 6 minutes or 14 puffs, whichever comes first.

HEAT3

21

To remove a tobacco stick from the Holder, first slide the Cap as shown below (1) and then remove (2). It is normal to notice some discoloration of the tobacco stick after use. Dispose as normal household waste.

After every tobacco stick consumption, place the Holder back in the Pocket Charger. It takes up to 4 minutes to charge it.

REMOVE

1

4

3

2

Tobacco stick is

designed for one time use only.

10 11

BLUETOOTH®

Press the Bluetooth button (1) for 3 seconds to start pairing.

Blue light blinks during 30 seconds to indicate pairing mode is activated and ready to be paired with a smartphone.

PAIRING1

1 2

IQOS is paired with your smartphone when the blue light remains solid during 3 seconds.

To interrupt pairing and/or switch OFF Bluetooth press the Bluetooth button (1) for 6 seconds. The blue light will switch off (2) to confirm this.

A quick press (less than 1 second) of the Bluetooth button (1) indicates: blue light remains solid during 1 seconds - ON, no light - OFF.

SWITCH OFF

STATUS

2

3

12 13

HOLDER MAINTENANCE

PREPARE

CLEAN

1

2

Always remove the Cap before cleaning as shown below:

Cleaning the Holder in 4 steps with the IQOS Cleaner:

Cleaning the Holder in 4 steps with the IQOS Cleaning Stick:

For optimal performance and consistent taste, we recommend that you clean the Holder after every 20 tobacco sticks.

You can either use the IQOS Cleaner, or a IQOS Cleaning Stick, or one after the other to clean the Holder.

Make sure the Holder is switched OFF before cleaning it. Avoid contact of any IQOS cleaning accessories (IQOS Cleaner, IQOS Cleaning Sticks) with any source of ignition, or eyes and skin. Dispose as normal household waste.

To open the IQOS Cleaner, unclip the Cap Brush from the Heater Brush (1) and remove the Pin (2):

To avoid breaking the Heater Blade employ a gentle circular motion when using the IQOS Cleaning Stick.

21

1 2

3 4

1 2

3 4

14 15

TROUBLESHOOTING

a. Check the Holder Cap closes properly. If not,please go to troubleshooting #1.b. The Pocket Charger Lid Opening Button may bebroken. Please contact Customer Care.

a. Holder light on the Pocket Charger, this indicatesa Holder malfunction. A slowly pulsing red light while charging means the Holder battery is reaching the end of its life cycle.b. The bottom light on the Pocket Charger BatteryStatus indicates a Pocket Charger malfunction. For a. and b., before calling Customer Care please perform a reset of the IQOS Device, to do so please go to troubleshooting #6.

2

3

The Pocket Charger Lid does not close.

I cannot insert the tobacco stick into the Holder.

A tobacco portion from a previous tobacco stick is stuck in the Cap, use the Pin (1) from the IQOS Cleaner, then push the tobacco out as shown below (2 & 3). To avoid this from happening again, see page 9, step #4 REMOVE.

Check alignment between the Holder Cap and Heating button, if the problem persists, clean the Holder as shown on previous page.

The Holder Cap does not close properly.1

5 Blinking red light on the PocketCharger.

31 2

If the IQOS Device is exposed to extreme temperatures for a certain period of time, it might stop working until it is back within normal ambient conditions. Try to shield it from such exposure.

4 Extreme temperatures affect theIQOS Device.

ba

16 17

TROUBLESHOOTING

7

8

The light is red on my Holder.

The tobacco stick duration is too short. CUSTOMER CARE & AFTER SALES SERVICE

Toll free number: 0800 xxxxxE-mail to: [email protected] Website: www.iqos.xx

a. This could indicate that theHolder is not charged. Place the Holder in the Pocket Charger and wait until it is fully charged (up to 4 minutes).b. Check that the PocketCharger is switched ON and is charged enough.c. If none of the above, perform a reset of theIQOS Device. To do so please go to troubleshooting #6. If the problem remains, please contact Customer Care.

a. If you puff rapidly, the duration will be shorteras the Holder firmware is designed for 6 minutes or 14 puffs, whichever comes first. Try to pace yourself between puffs.

b. When you activate the Holder, wait for the solidwhite light before using it, you can then enjoy a tobacco stick for 6 minutes or 14 puffs, whichever comes first.c. It might be time to replace your Holder as thebattery may have reached its end of life cycle.

Simultaneously press and then release the Bluetooth and Power Buttons until all lights briefly blink. If the problem remains, please contact Customer Care.

6 How to do a reset of the IQOS Device.

18 19

VALID ACROSS EUROPEAN UNION AND EEA

INFORMATION FOR DISPOSING OF THE IQOS DEVICE

This symbol on the device or on its packaging indicates that this product and its individual parts (including batteries) must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment. Amongst others, waste batteries can be returned free of charge at the point of sale.The separate collection and recycling of your waste equipment (including batteries) at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. Disposing waste equipment as unsorted municipal waste (e.g. by waste incineration or land filling) can have negative effects on the environment and human health. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your local household waste disposal service or the shop where you purchased the device. The local importer of the device will provide for the financing of the treatment and recycling of waste equipment returned through these designated collection points in accordance with local requirements.

Instructions for the designated recycler only for the safe removal of batteries from the Pocket Charger (A1503) at the end of the product’s life cycle. Batteries must never be removed by the end user. Step 1: Open Pocket Charger and remove the Holder. Step 2: Insert small tool into left top side of Pocket Charger cover, unclip and remove. Step 3: Disconnect red battery connector from PCB. Step 4: Unscrew 2 x PCB securing screws and remove chassis. Step 5: Remove battery and dispose according to local regulations. End.

Imported by: Name, Full Address, hotline or phone number, email, and product/device provenance (if required) xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx.

TECHNICAL DATAHolder - Model: A1403Battery type: Li-ion rechargeable batteryNominal capacity (mAh): 120Rated voltage: 3.7V 1A

Pocket Charger - Model: A1503Battery type: Li-ion rechargeable batteryNominal capacity (mAh): 2900Input: 5V 2A

USB CableAC Power Adaptor

Model: SXXXXXInput: 100V-240V~ 50/60HZ 0.3AOutput: 5V 2A

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ATTENTION: This product must not be sold to minors.

IQOS™ and HEETS™ tobacco sticks are designed by and manufactured under the authority of Philip Morris Products S.A., Quai Jeanrenaud 3, 2000 Neuchâtel, Switzerland.

© 2016 Copyright Philip Morris Products S.A.

Hereby, Philip Morris Products S.A, declares that IQOS 2.4P* is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. The official Declaration of Conformity may be found at www.pmi.com IQOS 2.4P Pocket Charger A1503 operates within 2.402 – 2.480GHz frequency band with a maximum RF power output of 7.0dBm

*IQOS 2.4P stands for/is equal to 2.4Plus

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Appendix 3 - Tobacco Heating Device · International Inc. of which Philip Morris Products S.A. is an affiliate. Table 1: List of Applicable European Legislations to the THD IQOS 2.4P

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