APP Process Work

APP DesignProcess Work

Stephanie RocheFall 2012

Final PresentationExplaining how my APP works

Practical ApplicationWhen a customer brings in a pack-age for shipping, use EZ Ship to quickly compare competitor rates.

EZ ShipEZ Ship

Home ScreenShows icon in context

compare. decide. send.

Loading Screen

New Package

Past Shipments

Favorites

my account

Main ScreenDepending on the user, there are three path options.

user one

1 Tim brings in a new package and does not know which company to ship with. How much will each cost? How fast will it be delivered? Does he want insurance?

New Package

Deliver ByY N

Dimensions of Box

Address

City, State

Zipcode

Insurance? Optional:

Weight of Package

SUBMITNew PackageTim inputs the specific info about his package and hits submit.

Shipping Options

USPS — Express Mail

$12.27

UPS — Ground

$14.55

UPS — Next Day Air

$15.76

FedEx — 2nd Day Air

$17.55

list view graph view

Shipping ResultsThe options show up in a list view, but Tim is curious to see a more visual representiation.

Shipping Optionslist view graph view

- PRICE +

USPSExpress Mail$12.27

- D

ELIV

ERY

DAT

E

+

Shipping ResultsAfter seeing his options, Tim makes a descision and selects his choice to see more.

UPS Next Day Air

EMAIL

Confirm Shipment by selecting one of the following:

PRINTSelected MethodTim is presented with his shipping label and can choose to print or email the label to himself.

user two

2 Saundra needs to print a shipping label for her package quickly and already knows which method she is going to choose.

Favorite Method

USPSExpress Mail

UPSGround

UPSNext Day Air

Quick Selection option. Select one of the below:

add new

Favorite MethodSaundra can quickly choose which method she is going to ship with.

USPS Express

Y N

Dimensions of Box

Address

City, State

Zipcode

Insurance?

Weight of Package

SUBMITInput ScreenAfter she selected USPS Express, she can input the information about her package.

USPS Express

Confirm Shipment by selecting one of the following:

EMAIL PRINTSelected MethodSaundra is presented with his ship-ping label and can choose to print or email the label to herself.

three

user three

Chris has been shipping a lot of packages and needs to keep track of how much he’s spent on each. He also needs to know if his pack-ages have been delieverd.

Previous Shipments

10/31/12USPS — Express Mail$12.27

10/27/12UPS — Ground$14.55

10/23/12UPS — Next Day Air$15.76

10/20/12FedEx — 2nd Day Air$17.55

Select one to see more details:Delivered?

Previous ShipmentsChris can scroll through his previ-ous shipments and select one to see more information.

10/31/2012

Reprint or e-mail by selecting one of the following:

EMAIL PRINTPrint/EmailHe can then reprint or email himself the printing label and reciept.

compare. decide. send.

Part One: PersonaAbout my persona and what they need

WHO IS TIM ROCHE?

OWNER OF THE MAILROOM

EVERYDAY TASKS

APP IDEAS

a way to: save time, help customers faster,

become more organized

Part Two: AEIOUPlanning and APP idea

my shipping appinspired by Tim Roche

A: Activities/Actions

Easily compare prices and other relevant information regarding the shipping of one’s package through the mail between companies such as USPS, UPS and FedEx.

E: Environment

Could be used in a shipping store (such as the Mailroom)

I: Individual/User

Someone who works at the Mailroom (...Tim Roche) and needs to compare prices for customers in a timely fashion

O: Objects

iPhone or iPad with an attachable scale to record the weight of a package

U: Understanding

The shipping app compares viable information regarding the best method of mailing a package in a concise and quick manner between competitors.

Persona

Competitor Analysis

USPS Mobile

Access popular USPS.com® tools on the go with USPS Mobile®. Find Post Of-fices™ and collection boxes, look up ZIP Codes™, calculate prices, schedule pick-ups, order supplies, scan labels (available on certain devices), hold your mail, and use the Track & Confirm tool anywhere you go.

Only allows users to get information from one company (USPS). Does not show comparisons between competitors.

Track Packages

Receive push notifications of package progress and easily enter packages with barcode scanner. See video demo at:http://bit.ly/bwdF7b

Only allows users to get track packages. Does not provide information on shipping options or insurance availablity. For use after shipping package, not prior to.

Delivery Status Touch

Track packages all around the world. Sup-ports 25 major domestic and international shipping carriers.

“The best app for tracking deliveries” — Tap! Magazine“an essential tool for your package-track-ing arsenal” — Gizmodo

Like Track Packages, this is an app for after shipping a package. I like that this app give more options though on domes-tic and international shipping carriers — a good feature I should consider.

Competitor Analysis: The “look”

Zag Statement

Orbitz of the shipping world:

Unlike other shipping apps, this APP allows users to compare shipping costs, insurance options, reliability, and estimated delivery time between multiple shipping companies at one time with the input of specific information regarding their package.

Naming my App

shipmaildirectoptionscomparedeliverpackageshipmentpostanalyzecollateaddressforwardhaul

_ ShipIt_ AnalyzeMail_ DirectMail _ EasyHaul_ EasyShip_ ComparePost

Part Three: Initial IconsIcon/Logo Ideas

Weigh InShip Out WISO

UCanShipItWeigh In Compare N’ Ship

Ship It

Compare, Ship, Save

Size Up

EZ SHIP

ShipIt Out

Shipability

Blank Label

weighingauthentic materialprecise/clean

sturdy/reliablescaleefficient

cute-syget-the-job-donesimple

Part Four: ScreensInitial Screen Layout/Run Through

Shipping Application Visual Board: efficient, reliable, precise, get-the-job-done

EZ SHIP

Different Paths through the APP

EZ SHIP

Loading Screen

EZ SHIP

New Package

Favorite Shipping Method

Past Shippments

Home Screen(choose from three options/paths)

Deliver ByY N

Dimensions of Box

Address

City, State

Zipcode

Insurance? Optional:

Weight of Package

New Package Path(input info about package, submit)

New Package

PATH ONE

SUBMIT

Shipping Options(list view, with graph view option)

USPS — Express Mail

$12.27

Shipping Options

UPS — Ground

$14.55

UPS — Next Day Air

$15.76

FedEx — Second Day Air

$17.55

view as graph

Shipping Options(graph view, with list view option)

Shipping Options

view as list

- PRICE +

DEL

IVER

Y D

ATE

USPSExpress Mail$12.27

Selected Method(available info about shipping method chosen, email/print option)

UPS Next Day Air

PRINTEMAIL

Fav Method Path(a few fav methods for quick selection option)

PATH TWO

USPSExpress Mail

Favorite Method

UPSGround

UPSNext Day Air

Fav Method Input(after selecting fav method, input the specific shipping information)

N

Dimensions of Box

Address

City, State

Zipcode

Insurance?

Weight of Package

USPS Express

SUBMIT

Y

Selected Method(available info about shipping method chosen, email/print option)

same screen as in other path

USPS Express

PRINTEMAIL

Previous Shippments(list organized by date, tracking op-tions, delivery confirmation)

PATH THREE

10/31/12USPS — Express Mail$12.27

Previous Shippments

10/27/12UPS — Ground$14.55

10/23/12UPS — Next Day Air$15.76

10/20/12FedEx — Second Day Air$17.55

Email/Print(re-print or email reciept to self)

10/31/12

PRINTEMAIL

Part Five: More IconsFurther Icon Development

Part Six: Final ScreensFinal APP and Screen Design

EZ ShipEZ Ship

compare. ship. efficient.

New Package

Past Shipments

Favorites

my account

PATH ONE

New Package

Deliver ByY N

Dimensions of Box

Address

City, State

Zipcode

Insurance? Optional:

Weight of Package

SUBMIT

Shipping Options

USPS — Express Mail

$12.27

UPS — Ground

$14.55

UPS — Next Day Air

$15.76

FedEx — 2nd Day Air

$17.55

list view graph view

Shipping Optionslist view graph view

- PRICE +

USPSExpress Mail$12.27

soon

er

DEL

IVER

Y D

ATE

late

r

UPS Next Day Air

EMAIL

Confirm Shipment by selecting one of the following:

PRINT

PATH TWO

Favorite Method

USPSExpress Mail

UPSGround

UPSNext Day Air

Quick Selection option. Select one of the below:

add new

USPS Express

Y N

Dimensions of Box

Address

City, State

Zipcode

Insurance?

Weight of Package

SUBMIT

USPS Express

Confirm Shipment by selecting one of the following:

EMAIL PRINT

PATH THREE

Previous Shipments

10/31/12USPS — Express Mail$12.27

10/27/12UPS — Ground$14.55

10/23/12UPS — Next Day Air$15.76

10/20/12FedEx — 2nd Day Air$17.55

Select one to see more details:Delivered?

10/31/2012

Reprint or e-mail by selecting one of the following:

EMAIL PRINT

compare. ship. efficient.