Apics Manual

2008

Set Yourself Apart n

Become a Supply Chain Leader n

Earn the APICS CSCP Designation n

APICS Certified Supply Chain Professional®

Experience the Power of APICS Certification

www.apics.org

“Organizations today cannot achieve competitive status by having only excellent internal processes.”

—Robert Vokurka, Ph.D., CFPIM, CIRM, CSCP

Chair, APICS Board of Directors

Achieve competitive success with the APICS CSCP program.

The APICS CSCP (Certified Supply Chain Professional) is the first globally

recognized comprehensive certification program designed for supply chain

management professionals. The APICS CSCP designation is the first and only

global supply chain credential accepted by the world’s top manfacturers.

Earn the APICS CSCP designation to:

n Develop or enhance your skills

n Create and execute supply chain strategies that

meet customer needs and increase profits

n Increase your value to employers who know that

a well-run supply chain is a key component of a

forward-looking and competitive enterprise.

The APICS CSCP program addresses the entire supply chain—extending past

your internal operations—from your suppliers, through your company, to your

end customers.

Set Yourself Apart as a Supply Chain Leader

Customers in today’s marketplace expect high quality, low prices, fast turnaround, and on-time delivery.

To compete successfully, organizations must improve supply chain performance. As a result, supply chain

management professionals who follow best practices, understand the processes, and can communicate

effectively with other team members play an increasingly important role in the success of their

organizations. APICS CSCP designees are members of an elite group of supply chain experts.

Visit the APICS Web site at

www.apics.org/cscp to learn

more about how the APICS

CSCP designation can advance

your career.

Get started by completing the enclosed APICS CSCP order form or call APICS CSCP Customer Support at (888) 266-9079 or (651) 905-2664.

“Organizations today cannot achieve competitive status by having only excellent internal processes.”

—Robert Vokurka, Ph.D., CFPIM, CIRM, CSCP Chair, APICS Board of Directors

Achieve competitive success with the APICS CSCP program.

�

To earn your APICS CSCP designation and position

yourself as a supply chain expert, you must pass a

comprehensive exam that makes use of more than

150 references.

For a complete reference list, please visit

www.apics.org/cscp.

APICS compiled this wealth of supply chain expertise

and created the APICS CSCP Learning System—a

comprehensive exam preparation and professional

development tool. See page 3 for additional information.

APICS CSCP Exam Eligibility Requirements

The APICS CSCP exam tests your knowledge of advanced

topics. All APICS CSCP candidates must meet one of the

following criteria to be eligible to take the APICS CSCP

exam.

n Bachelor’s degree or equivalent* plus two years

of related business experience

n APICS CFPIM, APICS CPIM, APICS CIRM, or

C.P.M. designation plus two years of related

business experience

n Five years of related business experience*

* For information on applying for CSCP exam eligibility, visit www.apics.org/Certification/cscp/guidelines.

Your APICS CSCP Checklist

Decide if APICS CSCP is right for you

Prepare for the exam (take the APICS CSCP Learning

System free demo)

Complete the APICS CSCP Learning System

Become eligible for the exam (deadlines listed below)

Register for the exam (deadlines listed below)

Take the APICS CSCP exam (exam dates listed below)

2008 Exam Dates and Deadlines

Eligibility Application

Deadline

Exam Registration

Deadline Exam Date

April 25 May 9 June 21

October 13 November 7 December 13

Visit www.apics.org/cscp to view testing sites, procedures, applications,

and registration dates in your community.

Earn the APICS CSCP Designation

DID YOU KNOW…

APICS certification and

education are listed as preferred

or required on job Web sites

around the world.

Move your résumé to the top of

the pile with APICS certification.

Get started by completing the enclosed APICS CSCP order form or call APICS CSCP Customer Support at (888) 266-9079 or (651) 905-2664. �

Self-Directed Learning

This study method gives you the

freedom to study where and when it’s

convenient for you—at home, at work,

or on business trips. To order, complete

the form attached to this brochure,

visit www.apics.org/cscp, or call

APICS CSCP Customer Support at

(888) 266-9079 or (651) 905-2664.

n Study at your own pace

n Study when and where it’s

convenient for you

n Develop individualized study plan

n Eliminate travel expenses

Online Learning

Fox Valley Technical College now offers

an online APICS CSCP course. This

format offers the benefits of the self-

directed option with the assistance of

APICS-certified instructors.

n Study at your own pace

n No need to travel

n Courses are interactive and easily

navigated.

For more information on the Fox Valley

Technical College online CSCP course,

contact Brenda Blair at 800.735.3882

or [email protected].

Instructor-Led Learning

APICS chapters and university

partners offer instructor-led courses

throughout the U.S. and Canada. Visit

www.apics.org/cscp to find a local

course.

n Experience valuable interaction with

instructors and peers

n Stay on track to earn your certification

with a disciplined schedule

n Network with other professionals who

want to enhance their supply chain

management knowledge

n Minimize travel and maximize

employer tuition assistance

Corporate Group Learning

Train small or large audiences using

APICS CSCP training materials and

take advantage of volume discounts for

groups of two or more. The program

can be offered in a self-directed or

instructor-led format at your facility.

n Establish a common process and

vocabulary across the organization

n Track progress and document

results using group reporting to

manage your organization’s

training needs

Evaluate your study method options

The APICS CSCP Learning System is comprehensive and user friendly as a self-directed learning option, but it is also offered in

instructor-led and corporate group formats for your convenience.

For more information, call APICS

CSCP corporate specialist Beth

Fasching at (651) 905-2608 or

e-mail [email protected].

Get started by completing the enclosed APICS CSCP order form or call APICS CSCP Customer Support at (888) 266-9079 or (651) 905-2664.�

APICS members save on APICS educational resources. Visit www.apics.org/join to learn more.

Online Information Center

n Access the latest supply chain management information

and additional study resources

n Increase your chance for success on the APICS CSCP

exam with test-taking tips

n Test your knowledge of the material by printing out

e-flashcards for mobile use

n Evaluate the APICS CSCP Learning System and

provide feedback and suggestions for future product

enhancements

n Access a bibliography that covers all the modules and

a list of the acronyms found in the materials

Interactive Online Components

n Pretest to determine your strengths and weaknesses and

help you create a customized study plan based on your

individual needs

n Timed module-specific tests with immediate feedback,

answer rationales, and reference to the relevant sections

in the text so you can review problem areas

n Timed posttest to determine your progress

n Online progress report revealing what you’ve completed

to date and how well you have mastered the material

n e-Flashcards with relevant terms and definitions

n Online glossary for quick reference

n Practice test bank of more than 600 multiple-choice

questions

Comprehensive Print Materials

n Four booklets with more than

800 pages of content

n Progress check questions at the end of each section

The APICS CSCP Learning System

The 2008 APICS CSCP Learning System is a comprehensive professional development and exam preparation program.

It organizes information from more than 150 references into four modules that combine print materials with interactive

online tools to deliver a customized learning experience.

The exam registration deadine is approaching.

Start preparing today. Take the APICS CSCP

Learning System free demo at www.apics.org/cscp.

Get started by completing the enclosed APICS CSCP order form or call APICS CSCP Customer Support at (888) 266-9079 or (651) 905-2664. �

APICS CSCP Learning System Modules

The APICS CSCP Learning System consists of four modules that provide you with a broad, encompassing view of the supply chain.

MO

DU

LE 4

MO

DU

LE 3

n Categorize customers based on their profiles and

needs

n Understand customer loyalty and lifetime value of a

customer

n Establish measures of customer satisfaction

n Understand the strategic importance of purchasing

and supplier relationships

n Establish a supplier rating system

n Effectively use customer data to improve service

performance and increase value to suppliers and

customers

Managing Customer and Supplier Relationships

n Understand the role of data and information

technology in support of the supply chain

n Learn how technology-enabled supply chains

contribute to business strategies and operating plans

n Explore the IT infrastructure as it relates to the

comprehensive set of supply chain management

systems

n Understand the innovative technologies enabling

collaborative commerce and global visibility

n Apply technology to enhance distribution, reverse

logistics, and global supply chain communications

Using Information Technology to Enable Supply Chain Management

MO

DU

LE 2

MO

DU

LE 1

n Explore how successful supply chain management

adds value to your organization

n Understand the supply chain management processes

n Develop a supply chain strategy that aligns with

corporate strategy

n Assess and measure the effectiveness of supply

chains

n Establish a continuous improvement process for

supply chains

n Understand the importance of supply chain design and

its continually evolving capabilities

n Understand natural dynamics within the supply chain to

optimize performance and increase profitability

n Assess the value of demands and reduce complexity in

demand planning

n Establish collaborations to replace or improve demand

estimates

n Include supply chain factors in product designs

n Align distribution and transportation options with supply

chain strategy

n Develop and implement plans for using 3PL and 4PL

service providers

n Understand the importance of reverse logistics

Supply Chain Management Fundamentals

Building Competitive Operations, Planning, and Logistics

Get started by completing the enclosed APICS CSCP order form or call APICS CSCP Customer Support at (888) 266-9079 or (651) 905-2664.�

Method of Payment:

❍ Check ❍ Money Order ❍ Purchase Order ❍ Credit Card

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Exp. Date:

I authorize APICS to charge $ to my credit card.

Billing or Cardholder Address

Signature

Name as it appears on credit card bill

Ship to: (please print) ❍ Business ❍ Home ❍ Note: This is a change to my membership information

Last Name First Name M.I.

Company Name Job Title APICS Member Number

Street Address

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(Country Code) (City Code) (Area Code) Phone Number Fax Number

E-mail (required) Your e-mail address is required for notification of product updates

APICS Certified Supply Chain Professional®

L E A R N I N G S Y S T E M

How to Order:

Phone: APICS CSCP Learning System Customer Support (888) 266-9079 or (651) 905-2664 8:00 a.m. to 5:00 p.m. CT, M-F Please have credit card number ready.

Fax: 24 hours a day to (651) 905-2669

Mail: APICS CSCP Learning System Distribution Center 2975 Lone Oak Drive, Suite 180 Eagan, MN 55121-1254 Online: www.apics.org/cscp Member Orders:

To receive member pricing, include your APICS membership number (or chapter billing number for chapter orders). Membership status must be active to receive member rates; otherwise, nonmember prices apply. Prices subject to change without notice.

Not a Member? Join APICS at www.apics.org/join

Mo. Yr.

Campaign Code: 7LSB1D4

Shipping will be provided via FedEx ground service or FedEx/International unless otherwise specified. APICS reserves the right to use alternate shippers when necessary. Orders outside the continental US will be shipped via airfreight. Orders shipped via UPS ground will normally arrive within 5-7 business days of processing the order.

Return Policy: If you are not completely satisfied with your order, you may return materials to the APICS CSCP Learning System Distribution Center, at the address listed above, within 30 days and in good resale condition for a refund. Please enclose a copy of the packing slip to ensure your refund is processed in a timely fashion.

Questions? Call (888) 266-9079 or (651) 905-2664 or e-mail: [email protected].

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❍ Academic

❍ Government

❍ Consulting

❍ Service

Primary Industry: (check one)

❍ Mailing

❍ E-mail

❍ Annual Conference

❍ Web Site

❍ Employer Recommendation

❍ Brochure

❍ Local Chapter

❍ Referral

❍ Other (specify) _______________________

How did you learn about the APICS CSCP Program?

Domestic: FedEx Ground 1st system $15, each additional $5 FedEx 2-day $30

International: $60

Shipping and Handling Schedule:

$795

Number of Programs Member Price QuantityNonmember Price Total

For additional volume discount pricing beyond 50 units, call APICS CSCP Customer Support at (888) 266-9079. *U.S., Canada, and Mexico

Subtotal $

Sales Tax: VA �%, MN 6.�%, Can GST �%, Maritime HST ��%

APICS Membership*

Shipping Charges:

Regular FedEx Domestic (see chart)

2-day FedEx

International shipping

Total (in U.S. dollars)

Single Purchase

2-25

26-50

$895 $1,195

$845 $1,145

$1,095

APICS CSCP Learning System

$200

Join APICS today and receive member pricing.

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leader and premier source of the body of knowledge in operations

management, serving more than 42,000 members globally. APICS’

education and certification programs are recognized worldwide as

the standard of professional competence in production and inventory

management, operations management and supply chain management.

Join APICS to access local APICS chapters, networking opportunities,

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Visit www.apics.org/cscp to learn more about the APICS CSCP program.

Order the APICS CSCP Learning System today. Call APICS CSCP Customer Support at (888) 266-9079 or (651) 905-2664 to order.