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Local Planning Agency Management and Planning Skills APA 2017 National Conference #9104378 Wayne Feiden, FAICP Joel Mills Eva Friedman Hull
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  • Local Planning Agency Management & Planning Skills

    Local Planning Agency Management and Planning Skills

    APA 2017 National Conference #9104378

    Wayne Feiden, FAICP Joel Mills Eva Friedman Hull

  • Local Planning Agency Management & Planning Skills

    Management and Planning Skill Sets Wayne Feiden, FAICP, Director of Planning & Sustainability, Northampton, MA, Lecturer of Practice, U of Massachusetts

    Democracy Skill Set Joel Mills, Director of Communities by Design, American Institute of Architects

    Sustainability Skills Set: Trends from Education Eva Friedman Hull, Civic Engagement and Service Learning and Regional Planning Graduate Student, U. of Massachusetts

    APA 2017 National Conference #9104378

  • Local Planning Agency Management & Planning Skills

    Leadership “Nations Talk but Cities Act”

    NOT: charismatic NOT: expert

  • Local Planning Agency Management & Planning Skills

    Communication & Core Value Proposition Vision & Mission Statements

    Community Vision

    Public Realm

    Private Realm

    Core Value Proposition

    Planning IS political

  • Local Planning Agency Management & Planning Skills

    System Thinking & Design Thinking Be Upstream!

  • Local Planning Agency Management & Planning Skills

    Right Time for Community Change

  • Local Planning Agency Management & Planning Skills

    Planning Team recruit, retain, develop, diversity

    Private Sector Government

    Technical Expertise

    Quit & Stay

    No rules Creative problem solver Make the system

    work

  • Local Planning Agency Management & Planning Skills

    Planning Office Organization Context is Everything!

    Current Planning Comprehensive Planning Sustainability &

    Resiliency

    Community Development

    Economic Development

    “To be honest, I am not sure why… It has been that way since I have been here”

  • Local Planning Agency Management & Planning Skills

    Entitlements & the Permit Counter

    • Single Point of Contact & staff expertise • 24/7 (ALL public records & process) • Apply for project, not permit • Transparency • Check lists • Staff reports

  • Local Planning Agency Management & Planning Skills

    Sustainability and Resiliency

    Equity People Environment

    Planet

    Economy Profit

    Sustain

  • Local Planning Agency Management & Planning Skills

    Sustainability lives

    • In an integrated planning agency • In a chief legislative or executive office • As a free-standing department • Some combination of above

  • Local Planning Agency Management & Planning Skills

    Sustainability and Resiliency Competencies & Skill Sets

    • Environmental planning • Community economic develop. • Social equity • Core sustainability • Core planning

  • Local Planning Agency Management & Planning Skills

    Planning: Competencies & Skill Sets

    • Personal skills • Interpersonal skills • Intellectual skills: synthesis and analyze • Profession specific: technical & political • Generic: communication

    Source: Dory Reeves

  • Local Planning Agency Management & Planning Skills

    Priority Mismatches: Coach me!

    Planning Managers • Admit weakness • Multiple viewpoints • Embrace diversity • Listening over acting • Careful analysis

    Emerging Planners • Set priorities • Advance projects

    Source: Dory Reeves

  • Local Planning Agency Management & Planning Skills

    Planning Agency Assessments

    • Internal (planning or city manager) • Benchmarking • Peer-review • Consultant review and audits • Programmatic- STAR Communities • Accreditation (future):

    • standards, aspirational principles, self-study, peer review, final report.

  • Local Planning Agency Management & Planning Skills

    Metrics and Performance Accountability

    • Measure risk (litigation and political risks) • Benchmarking • Indicators • Third party: e.g., STAR Communities

  • Local Planning Agency Management & Planning Skills

    Mental Models

    • Keep it local • Keep it personal • Use health framework • Appeal to loss aversion • Community conversation

    Leiserowitz et al 2014

    Source: Michele Wick

  • Local Planning Agency Management & Planning Skills

    The Democracy Skill Set

  • Local Planning Agency Management & Planning Skills

    What Success Looks Like

  • Local Planning Agency Management & Planning Skills

    Our Reality: Every week, 1.4 million people move into cities across the

    globe.

  • Local Planning Agency Management & Planning Skills

    The Urban Challenge

    As the World Economic Forum has noted, “Cities are evolving faster than at any point in our history, putting them on the cusp of major transformation which, if managed well, could lead to unprecedented economic growth and prosperity for all, but if managed in an uncoordinated manner could drive social, economic and environmental decline.”

    Urbanization Rising Inequality Housing Affordability Climate Change Mobility Urban Systems

  • Local Planning Agency Management & Planning Skills

    Global Democratic Crisis

  • Local Planning Agency Management & Planning Skills

    We need to change our orientation to the public

    Most of your biggest challenges as planners relate to democracy & scale, not technical planning problems. Politics vs. Math

  • Local Planning Agency Management & Planning Skills

    Today, we need new skillsets

    +

  • Local Planning Agency Management & Planning Skills

    The field has a 50-yr tradition to build upon…

  • Local Planning Agency Management & Planning Skills

    It’s not a linear path: Consider New York

  • Local Planning Agency Management & Planning Skills

    There is no top-down solution here

    “Zoning, along with other NIMBY-inspired housing and land-use regulations, might be the great invisible problem of modern America.”

  • Local Planning Agency Management & Planning Skills

    Federal Inadequacy

    “local leaders who need help no longer have any business traveling to Washington. The nation’s capital has become the site of photo ops, pep talks, news conferences and little else. As Washington fades into the background, the rest of the nation is engaging in a great experiment — can a country successfully invest in its future without the national government being a relevant player?” – Bruce Katz, 2014

  • Local Planning Agency Management & Planning Skills

    Planners vs. the Public

    Our “War on Christmas”

  • Local Planning Agency Management & Planning Skills

    De-mystifying the NIMBYs “NIMBYism – not-in-my-backyard –is rampant in

    California, sometimes erupting extemporaneously in response to development

    proposals, sometimes driven by misguided environmentalism.” – Sacramento Bee

  • Local Planning Agency Management & Planning Skills

    NIMBYs make the case for new democratic skill sets

    NIMBYs are NOT naturally occurring

    monsters – they are manmade creations The problem concerns democratic practice

    and a lack of community dialogue about the future

  • Local Planning Agency Management & Planning Skills

    “This seems obvious enough—new development faces less neighborhood resistance when the neighborhood is included in the process from the git-go. But this means more than just holding public hearings, which are dominated by organized neighborhood groups as opposed to average residents.”

  • Local Planning Agency Management & Planning Skills

    Jim Fishkin & the Science of P2

  • Local Planning Agency Management & Planning Skills

    Dialogue educates and informs

  • Local Planning Agency Management & Planning Skills

    The real issue: The Expectations Gap

    What Government Wants

    What the Public Wants

  • Local Planning Agency Management & Planning Skills

    Example – NYC World Trade Center

    Listening to the City brought more than 4,300 people together on July 2, 2002

    Key problem: Sponsoring agencies (Lower Manhattan Development Corporation and the Port Authority)wanted feedback on designs, and public wanted input on design. (Consult vs. Collaborate) Outcome: Public rejected all of existing designs and sent the entire initiative back to the drawing board.

  • Local Planning Agency Management & Planning Skills

    Good P2 can build understanding and acceptance…

    “They had ideas that we will incorporate on the waterfront and the park. We give them credit for working hard and diligently on the site. We’re going to look at it strongly and we think the job will be a tremendous success.” –Donald Trump, 1990s, following a NYC project

  • Local Planning Agency Management & Planning Skills

    “nothing for us without us. We want to know more about the governance of the cities, because we want to be part of

    how cities are governed.” - Rose Molokoane, Slum/Shack Dwellers International/South Africa

    Demand is rising everywhere

  • Local Planning Agency Management & Planning Skills

    American Planning Association (2012) – “More than 50 percent want to personally be involved in community planning efforts, including more than half of Democrats, Republicans, and independents as well as majorities of urban, suburban, and rural respondents.”

    No city is “smart” if it’s not democratic No plan or strategy is sustainable unless it involves the

    community!

    What the Data Tells Us

  • Local Planning Agency Management & Planning Skills

    Traditional tool box is insufficient Polls/surveys Public hearings Public meetings We must move beyond treating people as

    simple consumers or taxpayers, and allow them to be citizens

  • Local Planning Agency Management & Planning Skills

    The problem with generic/sterile processes

    Applying one-size-fits-all to unique local traditions/culture

    Inappropriate match for public expectations Pre-determined outcomes Not ‘local’, does not instill civic pride The democratic vernacular: every place is a

    unique combination of tradition, culture and experience.

  • Local Planning Agency Management & Planning Skills

    Feb 2014 Survey on IAP2 Spectrum

  • Local Planning Agency Management & Planning Skills

    A failure of democracy

    2014 International City/County Management Association (ICMA) Survey

  • Local Planning Agency Management & Planning Skills

    Stakeholder Identification Successful p2 includes identifying ALL of the stakeholders on the bell and involving them.

  • Local Planning Agency Management & Planning Skills

    How Planning Conflicts Get Framed

  • Local Planning Agency Management & Planning Skills

    The Fight for Urban Democracy

    autocrats: Public Relations -Sponsors decide on a course of

    action and then attempt to sell it to the public.

    -people can feel manipulated and suspicious

    -often hinders them from thinking effectively about problems and challenges because it avoids exposing them to the full dialogue.

    -PR seeks “buy-in”

    democrats: Public Participation -Sponsors engage public on the

    front end in dialogue to help understand the pros and cons of different actions and seek input, consultation, involvement, collaboration

    -Builds common understanding of the issue and decision by hearing and understanding all viewpoints and information

    -P2 seeks meaningful involvement

  • Local Planning Agency Management & Planning Skills

    Planners celebrate Jane Jacobs until…

    “planners frequently seem to be less equipped intellectually for respecting and understanding particulars than ordinary people, untrained in expertise, who are attached to a neighborhood, accustomed to using it, and so are not accustomed to thinking in generalized or abstract fashion.” – Jane Jacobs

  • Local Planning Agency Management & Planning Skills

    “Paradoxically, what is most needed to achieve Jane Jacobs’s vision is to deploy a Robert Moses strategy—redesigning our streets quickly and decisively for an increasingly urban age, this time committed to accommodating population growth and offering residents more options for getting around without a car.”

  • Local Planning Agency Management & Planning Skills

    A Citizen Idea

  • Local Planning Agency Management & Planning Skills

    Fremont Troll, Seattle

    When urban democracy expands, cities flourish. The placemaking outcomes – and the impact on

    people – are nothing short of remarkable.

  • Local Planning Agency Management & Planning Skills

    Today: NIMBY Mythmaking

  • Local Planning Agency Management & Planning Skills

    Building Capacity: Burlington, Ontario, Canada

  • Local Planning Agency Management & Planning Skills

    “One of the coolest neighborhoods in the nation” - Thrillist

    East Nashville

  • Local Planning Agency Management & Planning Skills

    Portland: The Pearl

    “And yet, slowly, a largely forgotten part of Portland’s past became an urban icon of living unlike anything the country had ever seen: A unique blend of verve and vibrancy, with more than a passing nod to Portland’s uncommon brand of originality…. Today, the Pearl District has earned a worldwide reputation for urban renaissance. Diverse, architecturally significant, residential communities thrive here. Galleries rub shoulders with restaurants, shops open to parks, and no one has to squint anymore to see the magic that’s taken hold.”

  • Local Planning Agency Management & Planning Skills

    Santa Fe Railyard Redevelopment

    “It was an experiment in deep democracy. That is the beauty of it –a true community effort, we were all in it

    together. It was not created through a hierarchy of controlling leadership.” – Steve Robinson, Santa Fe Railyard

    Community Corporation

  • Local Planning Agency Management & Planning Skills

    “You gave us hope. Back in 1992, your ideas seemed like dreams. Now we are living those dreams.”

    – Rick Smith, San Angelo Times-Standard, 2012

    San Angelo, TX

  • Local Planning Agency Management & Planning Skills

    Let’s go back to our roots….our grassroots

    Government of the people, by the people, for the people, shall not perish from the Earth. --

    Abraham Lincoln

  • Local Planning Agency Management & Planning Skills

    The Sustainability Skill Set: Trends from Higher Education

  • Local Planning Agency Management & Planning Skills

    A new profession?

  • Local Planning Agency Management & Planning Skills

    It’s good to be green

    stars.aashe.org

    Course lists, certificates, degree programs – undergraduate & graduate Centers and institutes Professional training programs Institutional activities e.g. facilities, procurement

  • Local Planning Agency Management & Planning Skills

    Equity People Environment

    Planet

    Economy Profit

    Sustain

    Environmental Studies Environmental Science

    Sustainability Management MBA

    Sustainable Agriculture; Sustainable Food Systems

    Natural Resources Management

    Master of Urban Studies

    Master of Sustainability Science

    Public Health

  • Local Planning Agency Management & Planning Skills

    Diversity of Disciplines

    Association for the Advancement of Sustainability in Higher Education aashe.org

  • Local Planning Agency Management & Planning Skills

  • Local Planning Agency Management & Planning Skills

    Sustainability and Resiliency Competencies & Skill Sets

    • Environmental planning • Community economic develop. • Social equity

    • Core sustainability • Core planning

  • Local Planning Agency Management & Planning Skills

    Different disciplines = Different framing

    Vincent, S (2016) The Center for Environmental Education Research, National Council for Science and the Environment “interdisciplinary environmental and sustainability” programs

  • Local Planning Agency Management & Planning Skills

    Assessing curriculum

    vs

  • Local Planning Agency Management & Planning Skills

    A Tale of Two Programs

    Master of Regional Planning M.S. Sustainability Science CORE COURSES

    Planning History & Theory (3) Perspectives on Sustainability (3) GIS (3) Ecological Systems - choice (3) Public Participation (3) Urban & Social Systems - choice (3) Quantitative Methods (3) Policy & Economics - choice (3) Research Issues (3) 2 seminars - choice (2) Judicial Planning Law (3) Project/Thesis (6/9) Studio (client-based project) (6) Practicum (4)

    SPECIALIZATION / CONCENTRATION CORE COURSES 2 courses (6) 3 courses (9)

    ELECTIVES 1-3 courses (3-9) 2 courses (6) TOTAL CREDITS: 48 (30 core) TOTAL CREDITS: 33 (14 core)

  • Local Planning Agency Management & Planning Skills

    Tapas…

  • Local Planning Agency Management & Planning Skills

    …or prix fixe?

  • Local Planning Agency Management & Planning Skills

    Moving forward

    • Transition & rapid growth • Assessment and standards • Transdisciplinary

    collaboration • Practice & theory • Ask questions!

  • Local Planning Agency Management & Planning Skills

    Management and Planning Skill Sets Wayne Feiden, FAICP, Director of Planning & Sustainability, Northampton, MA, Lecturer of Practice, U of Massachusetts

    Democracy Skill Set Joel Mills, Director of Communities by Design, American Institute of Architects

    Sustainability Skills Set: Trends from Education Eva Friedman Hull, Civic Engagement and Service Learning and Regional Planning Graduate Student, U. of Massachusetts

    APA 2017 National Conference #9104378

    Local Planning Agency �Management and Planning SkillsSlide Number 2Leadership�“Nations Talk but Cities Act”Communication & Core Value Proposition�Vision & Mission StatementsSystem Thinking & Design Thinking�Be Upstream!Right Time for Community ChangePlanning Team�recruit, retain, develop, diversityPlanning Office Organization�Context is Everything!Entitlements & the Permit CounterSustainability and ResiliencySustainability livesSustainability and Resiliency�Competencies & Skill SetsPlanning: Competencies & Skill SetsPriority Mismatches: Coach me!Planning Agency AssessmentsMetrics and Performance�AccountabilityMental ModelsThe Democracy Skill SetWhat Success Looks LikeOur Reality: Every week, 1.4 million people move into cities across the globe. The Urban ChallengeGlobal Democratic CrisisWe need to change our orientation to the publicToday, we need new skillsetsThe field has a 50-yr tradition to build upon…It’s not a linear path: Consider New YorkThere is no top-down solution hereFederal Inadequacy Planners vs. the PublicDe-mystifying the NIMBYsNIMBYs make the case for new democratic skill setsSlide Number 32Jim Fishkin & the Science of P2Dialogue educates and informsThe real issue: The Expectations GapExample – NYC World Trade CenterGood P2 can build understanding and acceptance…Demand is rising everywhereWhat the Data Tells UsTraditional tool box is insufficientThe problem with generic/sterile processesFeb 2014 Survey on IAP2 SpectrumA failure of democracyStakeholder IdentificationHow Planning Conflicts Get FramedThe Fight for Urban DemocracyPlanners celebrate Jane Jacobs until…Slide Number 48A Citizen IdeaFremont Troll, SeattleToday: NIMBY MythmakingBuilding Capacity: Burlington, Ontario, CanadaEast NashvillePortland: The Pearl Santa Fe Railyard RedevelopmentSan Angelo, TXLet’s go back to our roots….our grassrootsThe Sustainability Skill Set:�Trends from Higher EducationA new profession?It’s good to be green�Slide Number 61Diversity of DisciplinesSlide Number 63Sustainability and Resiliency�Competencies & Skill SetsDifferent disciplines = Different framingAssessing curriculumA Tale of Two ProgramsTapas……or prix fixe?Moving forwardSlide Number 71