AOQ-QLD-Lean Six Sigma Champion

Australian Organisation for Quality-Queensland Inc

Six Sigma 2007 22.08.08

Presentation toSix Sigma 2007 Conference

Strategic Insights from Research and Practice in Lean Six Sigma

22nd August, 2007

Mario Pennisi(FAOQ, FIMF, SM ASQ)

ChairmanAustralian Organisation for Quality-

Queensland [email protected]

AOQ-QLD Lean Six Sigma Champion


Six Sigma 2007 22.08.08

• AOQ• AOQ Membership• Why AOQ?• What Does AOQ DO?• Partnering• Regional Groups• Divisions• Gold Award/Qualcon• Peak Industry Advisory Council• Quality Auditor Register• 2007 Initiatives

What will I cover ?


Six Sigma 2007 22.08.08

What is AOQ?

• A Confederation of Associations based on States with Regional Centres overseen by a National Council

• Not for Profit

• Personal and Corporate memberships


Six Sigma 2007 22.08.08

Membership

• Individual

• Corporate

• Professional

• Honorary

• National Corporate


Six Sigma 2007 22.08.08

Why Does AOQ Exist?

• AOQ exists to service its members’ needs.– Networking opportunities– Training/Forums/Conferences– Affordable consulting– Affordable auditing services

• A lobbying force with Government for QUALITY.“How many votes?


Six Sigma 2007 22.08.08

Some of Our Consultancies!

• Brisbane City Council• Cell Consultancy, Mackay • Charles Porter & Sons Pty Ltd, Mackay• Clean Air Australia Pty Ltd • Griffith University • Howell Facilities • Kedron Wavell Services Club • Maunsell Australia • Qld Department of Housing • Qld Department of Education and the Arts • Qld Department of Health • Rowen Meyer Associates • Sunshine Orthopaedic Services


Six Sigma 2007 22.08.08

What Are AOQ’s Strengths?

A valuable Official Journal

The Gold Award for Business Excellence– National Sponsor JAS-ANZ.

AOQ-QLD’s Patrons• Hon Mike Ahern-former Premier and

former Minister State Development


Six Sigma 2007 22.08.08


Qualcon and Divisional Conferences

Personal Awards – Queensland

• M J Ahern- Outstanding contribution to quality in Queensland

Representation on 8 Standards Quality Committees


Six Sigma 2007 22.08.08


• AOQ’s have very energetic and innovative management Council.

• AOQ’s have access to wide range of people in the quality and middle to senior management positions.


Six Sigma 2007 22.08.08


• AOQ’s provide up-to-date training in management issues as well as quality topics.

• AOQ’s have a network of consultants and auditors.

• AOQ-QLD is third party certified

organisation – We Walk the Talk


Six Sigma 2007 22.08.08

What Are AOQ’s Weaknesses?

• AOQ’s operate on voluntary labour.

• Most AOQ’s training programmes only consider quality issues.

• Quality as a profession has virtually died out-quality is now everyone’s business.


Six Sigma 2007 22.08.08

Partnering - Why?

Advantages include:

1. Reduces programme development and maintenance.

2. Reduces the number of players in a crowded marketplace.

3. Partners combine the small number of registrants so that fuller classes are generated and

4. The process becomes more economical.


Six Sigma 2007 22.08.08

Partnering?

What Could be Covered by the Agreement (s)?

• Training?

• Consulting?

• Auditing?

• Gold Award?


Six Sigma 2007 22.08.08

Partnering - Universities

• The University of Queensland

• Griffith University

• Monash University

• QUT

• University of Western Sydney

• RMIT

• Melbourne University


Six Sigma 2007 22.08.08

Other Partnering?

• Standards Australia

• JAS-ANZ

• Certifying Bodies-Gold Award

• International Quality AssociationsNZOQASQ


Six Sigma 2007 22.08.08

Regional Groups

Grouping of Members by Geographical Locations

within a State


Six Sigma 2007 22.08.08

Regional Groups

In Queensland•Cairns•Townsville•Mackay•Rockhampton•Gladstone•Sunshine Coast•Toowoomba•Gold Coast


Six Sigma 2007 22.08.08

Gold Award What? Why?

To recognise and encourage organisations, which through the implementation of Company-wide Management System are leading examples of best practice and are realising the benefits through organisational success.


Six Sigma 2007 22.08.08

Qualcon-What, Where, Who?

• Annual Conference

• 14-17 October, 2007

• Melbourne

• Theme: The Quality of

Management


Six Sigma 2007 22.08.08

Qualcon-Streams

•Management Skills•Aerospace•Health Care•Risk Management•OH&S


Six Sigma 2007 22.08.08

Peak Industry Advisory Council

The Peak Industry Advisory Council will provide timely advice to the member elected Board of the Australian Organisation for Quality-Queensland Inc on a wide range issues


Six Sigma 2007 22.08.08

Advise on• Vision for AOQ

• Gold Award for Business Excellence – eligibility, assessment

• Divisions

• Customer Service and Industry Feedback

• Industry needs and Membership.



Six Sigma 2007 22.08.08

• Theme for the following AOQ year

• Training and education needs for industry

• Sponsorships

• Speakers

• Input to Industry Standards

• Personal Awards



Six Sigma 2007 22.08.08

Chair – Patron – Hon Mike Ahern

D-Chair - AOQ-QLD Chair Mario Pennisi

Secretary – AOQ-QLD Secretary Patrick Killoran

Government:•Jim Varghese•Mark Bermingham

Business:•John Puttick•Michael Whipps•George Hatzis

Food – Barbara Wilson Accreditation and

Certifying Bodies• Tony Craven• Alex Ezrakhovics• Bruce Smith

Standards:• Colin Blair

Academia:• Tim Brailsford• Peter Little• Ken Bennett

Auditing – Ken Cameron

PIAC - Membership


Six Sigma 2007 22.08.08

Auditor Register

Based on three criteria

1. Knowledge of auditing

2. Knowledge of business principles

3. Knowledge of the relevant standard


Six Sigma 2007 22.08.08

2007 Initiatives

• Appointed a Professional Event Organiser

• Appointed a Marketing Consultant

• Initiated Breakfast meetings

• Trialling two Member meetings each month.

• Scheduled two conferences

– Six Sigma 2007-Melbourne 22nd August, 2007

– Aged Care 2008-Brisbane 8th March, 2008

• Re-developed Regional groups• Appointing 2 external directors/councillors to

Board


Six Sigma 2007 22.08.08

Divisions

• Grouping of individual members by a common interest

• Cut across Regional Groupings and State Boundaries


Six Sigma 2007 22.08.08

Divisions-Networking Options

To be decided by Division Members

Some Possibilities:

• Networking Meetings?

• Forums/Seminars/Conference

• Training

• E-Bulletin Boards/Blogs?

• Email Newsletters?


Six Sigma 2007 22.08.08

Divisions

• Aerospace – QLD

• Six Sigma – QLD

• Aged Care - QLD

• Regulated Research & Development and Manufacturing Division – QLD

• Young Entrepreneurs - QLD

• Local Government – QLD

• Universities – QLD

• Integrated Management Systems – TA

• Pathology-NSW & VIC

• IT - SA


Six Sigma 2007 22.08.08

Six Sigma Division-Objectives

Some possible objectives of the Division are:a To promote and contribute to the science and practice of

quality management and business improvement through the processes of Six Sigma and Lean in any of their forms in the;

b To recognise and to advance the status of the natural persons engaged in the Six Sigma industry;

c To disseminate knowledge of the science and practice of quality management and business improvement in the Six Sigma industry;

d To initiate, conduct, supervise, and assist in research and investigations into the science and practice of quality management and business improvement in the Six Sigma industry


Six Sigma 2007 22.08.08

Elite Awards Program

To demonstrate to the business community the real results and excellence which organisations achieve through the successful implementation of Six Sigma.

The Six Sigma Awards would be given to the most outstanding organisational achievements through the application of Six Sigma methodologies.

The Six Sigma Awards would be judged by an independent panel of esteemed Six Sigma experts and practitioners.


Six Sigma 2007 22.08.08

Elite Awards Program

Some possible categories are: – Six Sigma CEO of the Year Award – Six Sigma Vice President of the Year Award – Best Achievement of Innovation Through Six Sigma– Best Achievement of Design for Six Sigma– Best Achievement of Integrating Lean and Six Sigma – Best Achievement of Six Sigma in

• Financial Services• Healthcare• Manufacturing•Service & Transactional Environments

– Platinum Award for Most Outstanding Organizational Achievement Through Six Sigma

– Best Use of Six Sigma by a Small Organization


Six Sigma 2007 22.08.08

How Can Division Help You?

•Networking?•Forums?•Conferences?•Setting Standards?•Elite Awards?


Six Sigma 2007 22.08.08

How Can You Help?

•Committee•Suggestions•Involvement


Six Sigma 2007 22.08.08

What Did I Cover ?

•National Council of AOQ•AOQ Membership•Why AOQ?•What Does AOQ DO?•Partnering•Regional Groups•Divisions•Gold Award/Qualcon•Peak Industry Advisory Council•Quality Auditor Register•2007 Initiatives


Six Sigma 2007 22.08.08

Thank you for your attention!Contact Information:

[email protected]

[email protected]

AOQ-QLD-Lean Six Sigma Champion

Documents

aoq aoq membership

quality of management

aoq gold award

quality issues

aoqs strengths

quality topics

industry feedback industry

standards quality committees