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CONTENT: Page No
1.PREFACE 3
2.ACKNOWLEDGEMENT 4
3.DECLARATION 5
4.INTRODUCTION CONTEXT OF THE TOPIC
NEED OF STUDY
6—7
5.INDUSTRY & COMPANY PROFILE INTRODUCTION & HISTORY GCMMF OVERVIEW VISION MISSION
DISTRIBUTION NETWORK DISTRIBUTION CHART
AREAS OF OPERATION GROWTH TREND OF AMUL PRODUCT CATEGORIES ACHIEVEMENT MASCOT
8—24
6.OBJECTIVE OF THE PROJECT 25-26
7.RESEARCH METHODOLOG RESEARCH INSTRUMENT METHOD OF SURVEY
PERSONAL INTERVIEW AREA OF OPERATION HOW THE SURVEY IS CONDUCTED
AT APPROACHSECONDARY LEVELTERRITORY LEVEL
OTHERS ANALYSIS & STATISTICAL TECHNIQUES USED
27—29
8.DATA PROCESSING & ANALYSIS PENETRATE AREA OF AMUL
AREA COVERED BY AMUL DEALER
RETAILER’S CATEGORY
SALES CONTRIBUTION BY DIFFERENT RETAIL
OUTLETS
TOTAL RETAILERS INFRASTRUCTURE IN CHUCHURA
AND HOOGHLY
NUMBER OF RETAILERS INFRASTRUCTURE KEEPING
AMUL PRODUCTS
30—51
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FREQUENCY OF SERVICES BY AMUL DEALER
AVERAGE MONTHLY SALES OF AMUL PRODUCT
AVERAGE MONTHLY SALES OF AMUL DIARY PRODUCT
WHETHER RETAILERS IS OPERATION ANY WINDOWS
HIRING SCHEME
DIVISION OF RETAIL SHOPS ACCORDING TO AMUL
PRODUCTS
MARKET PENETRATION OF AMUL COMPANY IN DIARY
WHITENER
MARKET PENETRATION OF AMUL COMPANY IN
CHEESE MARKET
MARKET PENETRATION OF AMUL COMPANY IN
CHOCOLATE MARKET
MARKET PENETRATION OF AMUL COMPANY IN GHEE
MARKET
MARKET PENETRATION OF AMUL COMPANY IN MILK
MARKET PENETRATION OF AMUL COMPANY IN
PANEER
MARKET PENETRATION OF AMUL COMPANY IN ICE
CREAM
MARKET PENETRATION OF AMUL COMPANY IN SOFT
DRINKS
9. EXECUTIVE SUMMARY TITLE ORGANISATION OBJECTIVE RESEARCH METHODOLOGY SAMPLE PLAN FINDINGS DATA ANALYSIS
52-54
10. OBSERVATIONS & FINDINGS 55
11. LIMITATIONS 56
1 2. CONCLUSI ON 57
13. SUGGESTIONS & RECOMMENDATION 58
14. ANNEXURE QUESTIONNAIRE
59-63
15. UTTERLY...BUTTERLY DELICIOUS .. DHANYAWAAD ...
64
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This study was conducted from 27th July 2010 to 15th September 2010
At
Gujarat Co-operative Milk Marketing Federation Limited
(GCMMF)
ROURKELA INSTITUTE OF MANAGEMENT STUDIES
A
Comprehensive project report
On
Retails census and Demand estimation
Submitted for the partial fulfillment of the requirement for the degree of
Master of Business Administration (M.B.A), Rourkela.
Submitted By
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Ansuman Ganguly
Regd. no - (0906260141)
Session-2009-2011
UNDER THE GUIDANCE
OF
Mr. SK Rasidul Hoque
BIJU PATNAIK UNIVERSITY OF TECHNOLOGY
PREFACE :
The MBA programmed is well structured and integrated course of business studies. The main objective of practical training at MBA level is to develop skill in student by supplement to the theoretical study of business management in general. Industrial training helps to gain real life knowledge about the industrial environment and business practices. The MBA programmed provides student with a fundamental knowledge of business and organizational functions and activities, as well as an exposure to strategic thinking of management.
In every professional course, training is an important factor. Professors give us theoretical knowledge of various subjects in the college but we are practically exposed of such subjects when we get the training in the organization. It is only the training through which I come to know that what an industry is and how it works. I can learn about various departmental operations being performed in the industry, which would, in return, help me in the future when I will enter the practical field.
Training is an integral part of MBA and each and every student has to undergo the training for 2 months in a company and then prepare a project report on the same after the completion of training.
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During this whole training I got a lot of experience and came to know about the management practices in real that how it differs from those of theoretical knowledge and the practically in the real life.
In today’s globalize world, theoretical knowledge is not sufficient. Beside this one need to have practical knowledge, which would help an individual in his/her carrier activities and it is true that “Experience Is Best Teacher”.
ACKNOWLEDGEMENT :
With immense pleasure, I would like to present this project report for Gujarat Co-operative Milk Marketing Federation Ltd. It has been an enriching experience for me to undergo my summer training at “GCMMF”, which would not have possible without the goodwill and support of the people around. As a student of “Rourkela Institute Of Management Study”. I would like to express my sincere thanks too all those who helped me during my training program. I would like to express my gratitude to all those who gave me the encouragement to complete this project.
I would like to give my heartily gratitude to the Mr. SK Rasidul Hoque
for having given me the opportunity to do my project work in the
organization and lighted my way of progress with his guidance.
. I would like to give my special thanks to my parents, their love, support and blessing enabled me to complete this Project work.
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However, I accept the sole responsibility for any possible error of omission and would be extremely grateful to the readers of this project report if they bring such mistakes to my notice.
Date: 15th September, 2010Place: KolkataDuration: 27th August to 15th September, 2010
DECLARATION :
I hereby declare that the following project report titled “Retail Census & Demand Estimation of Chuchura & Hooghly” at Gujarat Co-operative Milk Marketing Federation Ltd., Chuchura and Hooghly is an authentic work done by me. It is to the best of my knowledge and belief. This is to declare that all my work indulged in the completion of this Project Report such as research, competitor analysis and improvement measures is a profound and honest work of mine.
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Date: Signature
ANSUMAN GANGULY
INTRODUCTION OF THE TOPIC :
CONTEXT OF THE TOPIC:
The dairy & non-diary industries & companies run mainly on the
factors such as availability, service frequency, affordability, taste and
marketing. Availability plays a vital role because purchasing power is
depending upon availability of that product, in case distributors and
retailers service matter a lot. Retailing includes all the activity in selling
goods or service directly to the customers or personal non-business use.
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A retailer or retail store is any business enterprises whose sales volume
comes primarily from retailing.
Retailers are the part of product marketing channels and perform
the work of moving goods from producers to the customers. It
overcomes the time, place and possession gap that separates goods and
service from those who needs or wants them. Retailers as member of
marketing channel perform a number of key functions. Some functions
(physical distribution, title, promotion) constitute a forward flow of
activity from the company to the customers; other functions (ordering
and payment) constitute a backward flow from customers to the
company. Still others (information, negotiation, finance and risk taking)
in both directions.
The project delves into the workings from the distribution aspect of
an FMCG organization, in detail. AMUL, being an FMCG company,
attaches a lot of significance to the distribution aspect of its business.
The distribution channel of AMUL holds a lot of potential in affecting the
demand or sales of AMUL products through delivery on time, delivery of
variety of products, the retailer- friendliness of the policies being set by
the distributors and equitable distribution of products to all the retail
outlets in a particular region, to name a few.
So, In order to plan retail coverage we map out the positions of Amul
outlets and other outlets. This project was carried out in Chuchura and
Hooghly city. For analyzing and presenting information that is tied to
geographical location, we divided the city in different segments. By
analyzing geographical representation and sales data with spatial
distribution Amul outlets, other outlets and the density of other retailer
in that area, we identify unexplored area and plan location outlets to
increase its market penetration. Using such research we can ascertain
the quality and depth of retail penetration in specific area.
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