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ANPI VIP Hosted Unified Communications 2014
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ANPI VIP Hosted Unified Communications

Feb 08, 2016

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ANPI VIP Hosted Unified Communications. 2014. Company Overview. Company Snapshot. Established 1996 18+ years experience as a service provider to telephone companies, wireless service providers and carriers nationwide ~$123 million revenue - PowerPoint PPT Presentation
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Page 1: ANPI VIP Hosted Unified Communications

ANPI VIPHosted Unified Communications

2014

Page 2: ANPI VIP Hosted Unified Communications

Company Overview

Page 3: ANPI VIP Hosted Unified Communications

Confidential and Proprietary. Subject to Non-Disclosure Agreement.

Company Snapshot

3

Our Mission

Become the nation’s leading provider of cloud-based unified communications and application solutions to small and medium-sized businesses as well as small to medium-sized communications providers

Our Solutions

Hosted Unified Communications with:• Unified Messaging

• Instant Messaging and Presence

• Audio, Web and Video Collaboration

• Mobility with Fixed Mobile Convergence

• Hosted Fax and Call Recording

Long Distance, Tandem and SS7 solutions for carriers

Our Resources

≈ 135 employees

Operations in Springfield, Illinois; Frisco, Texas; Santa Clara, California and Chennai, India

National footprint with switching centers in New York, Atlanta, Chicago, Dallas, Las Vegas and Los Angeles

Established 1996

18+ years experience as a service provider to telephone companies, wireless service providers and carriers nationwide

~$123 million revenue

Serves roughly 800 carriers andindependent RLECs

Transports billions of minutes on a private nationwide IP network

Page 4: ANPI VIP Hosted Unified Communications

Confidential and Proprietary. Subject to Non-Disclosure Agreement.

Dave Lewis, CEO

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18 years ago, Dave Lewis was a partner in the telecommunications firm GVNW. With the passing of the Telecommunications Act of 1996, Dave’s rural-based ILEC customers were finally able to sell long distance services. The challenge, though, was to buy LD at a price low enough to be competitive.

To overcome this hurdle, Dave came up with a simple idea. If the ILECs would work together, they could create enough scale to buy LD at a better wholesale rate — and ANPI was born.

Page 5: ANPI VIP Hosted Unified Communications

Confidential and Proprietary. Subject to Non-Disclosure Agreement.

Executive Team Profile

5

Dave LewisChief Executive OfficerNearly 30 years’ experience in the telecommunications

industry. As the conceptual founder of ANPI, LLC, developed the business plan and directed all aspects of its operations and strategic focus from inception, including all critical aspects of the organization’s transformation from a switchless reseller to a facilities-based provider of integrated communications solutions.

David ByrdChief Marketing Officer

25+ years in technology industry, EVP/CMO of Broadvox, VP positions with Telcordia and HP

Ram NarayanaswamyChief Information and Technology Officer

25+ years in software, technology, system automation and product development. CTO of 8x8, Bluelight.com, Nextance and Sun Microsystems

Joe O’HaraChief Financial Officer

13 years in industry. MBA in finance, CPA/ABV. Direct oversight of building and operating ANPI’s corporate finance and regulatory operations

Randy LemmoChief Operations Officer

22 years in industry — pricing, customer support, network, routing and carrier relations. Wholesale P/L. COO ANI, VP of Operations positions with NOS and ILD Telecom

Mike CromwellChief Sales Officer

20+ years in industry — VP oversight experience in sales, operations and marketing. SVP XO Communications, Regional VP and other sales management positions at Global Crossing.

Page 6: ANPI VIP Hosted Unified Communications

Confidential and Proprietary. Subject to Non-Disclosure Agreement.

Our Investment in Hosted UC

The Hosted UC business is such a great opportunity — for ANPI and our partners — we invested the dollars, resources and time necessary to do things right. Since 2012, ANPI has:

• Invested $8–10 million

• Hired dozens of best-in-field professionals, from developers to marketers to customer experience experts

• Partnered with best-in-class software and systems companies, including BroadSoft, Sonus and Polycom

• Created the ANPI Innovation Center in the Silicon Valley complemented by a development hub in Chennai, India

• Strengthened our nationwide IP network and installed geographically redundant BroadWorks implementations for both robustness and capacity

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Page 7: ANPI VIP Hosted Unified Communications

Confidential and Proprietary. Subject to Non-Disclosure Agreement.

The Investment Has Already Paid Off

Almost two years of dedicated effort has resulted in a product, feature set and support system of which we can all be proud.

• Full-featured, fully integrated Hosted UC solution

• The only purpose-built platform for carriers

• A more robust platform to handle almost any issues

• Higher availability

• Better quality

• Improved OSS/BSS

• Widget-based Customer Administration and Partner Portals

• Auto Provisioning

• Industry leading support across the board

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Page 8: ANPI VIP Hosted Unified Communications

Confidential and Proprietary. Subject to Non-Disclosure Agreement.

Business Communications Today

• Multiple communication modalities

• Different interfaces and technologies

• Lack of integration

• Often heavy end-user CAPEX, inevitable technological obsolescence

Environment: Chaotic, Cost-conscious, Fragmented and Demanding

Page 9: ANPI VIP Hosted Unified Communications

Confidential and Proprietary. Subject to Non-Disclosure Agreement.

Hosted UC Business Drivers

Eliminate/Reduce Capital Expenditures

• Redirect capital to other business considerations

• Improve ROI and TCO

Avoid Technology Obsolescence

• Remain current with regard to features and services

• Reduce time to implement, train and activate new services

• Staff expertise is allocated to business-centric applications

Attain Business Continuity

• Replace the PBX, which is a single point of failure

• Access the cloud from any location over a carrier-grade network

• Support mobile workers, home workers and remote offices

Improve Productivity and

Mobility

• Unified Messaging

• Mobility tools and applications

• Audio/Web/Video Collaboration

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Future-Proof Processes, Services and Applications

Page 10: ANPI VIP Hosted Unified Communications

Confidential and Proprietary. Subject to Non-Disclosure Agreement.

Unified Communications

Integrated CommunicationsVoice, data and Internet

Voicemail, email and messaging

Video and desktop sharing

Audio, web and video conferencing

Hosted Fax and Fax Line support

Call Recording

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Business ConvergenceNetworks and systems

Software and applications

Processes

Real-TimePresence, VoIP and IM

CollaborationTeam spaces, share files and desktops

Centralized Control and Management

Page 11: ANPI VIP Hosted Unified Communications

Confidential and Proprietary. Subject to Non-Disclosure Agreement.

ANPI VIPHosted Unified Communications Solution

Hosted IP PBX

Unified Messaging

Integrated Mobility

Purpose Built OSS/BSS

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Collaborate.Innovate. Deliver.

Page 12: ANPI VIP Hosted Unified Communications

Confidential and Proprietary. Subject to Non-Disclosure Agreement.

ANPI VIP

ANPI VIP Seat OptionsKey Features

• Complete PBX Feature Set

• Auto Attendant; Music on Hold; Hunt Groups

• Call Recording and Storage

• Unlimited Local and Long Distance Calling Options

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VIPremier

VIProfessional

VIPrecision

VIPrimer

Page 13: ANPI VIP Hosted Unified Communications

Confidential and Proprietary. Subject to Non-Disclosure Agreement.

Unified Communications

Unified Messaging • Voice to eMail

• Fax to eMail

Presence and Instant Messaging

Collaboration • Audio Conferencing• Web Meeting• Video Conferencing• Desktop Sharing

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Page 14: ANPI VIP Hosted Unified Communications

Confidential and Proprietary. Subject to Non-Disclosure Agreement.

Collaboration

• Instant Messaging (Chat)

• Presence

• Desktop Sharing

• Call Handling from the embedded softphone client

• Web Collaboration

• Unique bridge number and moderator controls

• Scheduling

• Outlook Calendar Integration

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Page 15: ANPI VIP Hosted Unified Communications

Confidential and Proprietary. Subject to Non-Disclosure Agreement.

Integrated Mobility

Available on PCs, Macs, iPhone, iPad and Android

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Connect across LTE, 3G, Wi-Fi and Mi-Fi networks

Anytime, Anywhere, Any Device

Page 16: ANPI VIP Hosted Unified Communications

Use Case Demonstrations

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http://www.anpi.com/wp-content/uploads/videos/vip-device-demo/output.mp4

Page 17: ANPI VIP Hosted Unified Communications

Portal Demo

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http://www.anpi.com/carrier-portal-overview/

Page 18: ANPI VIP Hosted Unified Communications

Confidential and Proprietary. Subject to Non-Disclosure Agreement.

Customer Administration Portal

Intuitive Navigation using widget Technology

Personalized User Experience

Dashboard Centric

Real Time Updates

Mobile Access

FAQ/Documentation

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Page 19: ANPI VIP Hosted Unified Communications

Confidential and Proprietary. Subject to Non-Disclosure Agreement.

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Sales Order Portal

Page 20: ANPI VIP Hosted Unified Communications

Confidential and Proprietary. Subject to Non-Disclosure Agreement.

ANPI TCO vs. Avaya, Cisco and ShoreTel25 Users for 1, 3 and 5 Years

Year 1 Year 3 Year 5$0

$20,000

$40,000

$60,000

$80,000

$100,000

ANPIAvayaCiscoShoreTel

Tota

l Cos

t of O

wne

rshi

p (T

CO

)

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Notes: 1. Avaya, Cisco and ShoreTel were quoted by authorized VARs to match ANPI VIP features. 2. TCO calculations include servers, licenses, phones, installation, training, support, power consumption and maintenance.

Page 21: ANPI VIP Hosted Unified Communications
Page 22: ANPI VIP Hosted Unified Communications

Confidential and Proprietary. Subject to Non-Disclosure Agreement.

Premier Partner Program

Financial Incentives• Generous commissions paid monthly • SPIFFs with every sale increasing with

the customer commitment• Quarterly awards• Best-of-Year Award

Support• Experienced and dedicated channel

manager support• Certified sales and network engineers to provide

assistance with solution development and design, quoting, installation and sales support

• Outstanding customer service with multiple levels of support and escalation

• Post sales Account Managers and Customer Care

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Page 23: ANPI VIP Hosted Unified Communications

Confidential and Proprietary. Subject to Non-Disclosure Agreement.

Premier Partner Program

Tools• Online quoting tool to qualify opportunities• Generate and customer proposals• Agent Portal• Customer Administration Portal

Marketing• Digital Marketing consultation• Lead generation and management• Sales activity tracking• Marketing collateral• Market Development Funding • Co-marketing campaigns

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Page 24: ANPI VIP Hosted Unified Communications

Confidential and Proprietary. Subject to Non-Disclosure Agreement.

Premier Partner Program

Online Training• Self-service courses• Video instruction• How-to guides• Product webinars• APP webinars

Regional Training• Lunch ‘N Learn• Video conferences• Onsite training by regional channel managers

Sales Training• Value proposition delivery• Sales process management• Sales enablement• Closing techniques

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Page 25: ANPI VIP Hosted Unified Communications

Confidential and Proprietary. Subject to Non-Disclosure Agreement.

Program Differentiators

Work with a company that has: • 18 years of telecommunications experience, profitability

and a market leader among rural ILECs

• Nationwide private IP network built to support carrier customers — fully redundant, geographically-dispersed and supported by a 24x7 Network Operations Center

• Online quoting, prospecting, ordering, customer and commission management portal for agents

• Innovative technology to support automated flow through provisioning and simplified delivery process

• Customer Administrative Portal that can be personalized for every user

• Training videos, how-to guides, marketing collateral, white papers, qualifying tools and much more…

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Page 26: ANPI VIP Hosted Unified Communications

Confidential and Proprietary. Subject to Non-Disclosure Agreement.

ANPI Premier Partner Program 360o

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