Another project sponsored by Overview of Knowledge Management at the Water Research Commission Water Research Commission Team: Dr. Inga.

Another project sponsored by www.wrc.org.za

Overview of Knowledge Management at the Water Research CommissionWater Research Commission Team:Dr. Inga Jacobs (Research Manager: Knowledge Management)

22 June 2012

MASIBAMBANE COORDINATING COMMITTEE MEETINGDate 22 June 2012

Venue: Birchwood Hotel, BoksburgTime: 09h00 - 16h00

THEME: ENSURING ACCESS TO BASIC WATER SUPPLY SERVICES IN THE 21+3 PRIORITY DISTRICTS

Another project sponsored by www.wrc.org.za

Vision

To be South Africa’s premier steering and funding of water research agency with a significant African and Global footprint through support of the South African R&D Community.

South Africa’s premier water knowledge resource

Another project sponsored by www.wrc.org.za

Key strategic areas

4

Water resource management - water resource institutional arrangements, water resource assessment and planning, water quality management, resource protection, climate changeWater linked ecosystems – ecosystem services, monitoring and assessment of eco-healthWater use and waste management – water footprints, brine, AMD, water-energy nexus, emerging contaminants and trace organics, drinking water quality monitoringWater utilisation in agriculture - increasing productivity of rainwater and irrigation water use; uplifting rural economies with market directed food production; water footprint in food value chains; alternative sources of renewable energy; preventing water and soil degradation and pollution.Knowledge Management

Another project sponsored by www.wrc.org.za

KM and the Knowledge Tree

Transformation and Redress

Sustainable development

solutions

Inform policy and decision

making

New products and services for economic development

HCD in Water and Science

sectors

Empowerment of

Communities

Knowledge generated by

the WRC

Product of Project design

Another project sponsored by www.wrc.org.za

KM and the Knowledge TreeTransformation

and Redress

Sustainable development

solutions

Inform policy and decision

making

New products and services for economic development

HCD in Water and Science

sectors

Empowerment of

Communities

Knowledge generated by

the WRC

Product of Project design

Post-ProjectActions

Another project sponsored by www.wrc.org.za

KM and the Knowledge TreeTransformation

and Redress

Sustainable development

solutions

Inform policy and decision

making

New products and services for economic development

HCD in Water and Science

sectors

Empowerment of

Communities

Knowledge generated by

the WRC

Product of Project design

Post-ProjectActions

System Coordination

Andmanagement

Another project sponsored by www.wrc.org.za

WRC’s Knowledge Management (KM) Approach

Simple Definition:Knowledge Management (KM) refers to a multi-disciplinary approach to achieving organisational objectives by making the best use of knowledge. KM focuses on processes such as acquiring, creating and sharing knowledge and the cultural and technical foundations that support them.

Internal and external knowledge resourcesExplicit, documented knowledge and tacit (subjective) knowledgeAll the processes associated with the identification, sharing and

creation of knowledgeSystems for the creation and maintenance of knowledge repositories,

and for the support of the cultivation and facilitation of the sharing of knowledge and organisational learning

Another project sponsored by www.wrc.org.za

Model for KM

Source: School of Management Studies, NIT Calicut

Another project sponsored by www.wrc.org.za

WRCKnowledge

Management

StrategicPartnershipsStewardship

Comms

Marketing

IP manand Innovation

(TTO)

StakeholderMan

Project PortfolioManagement

Bus process Man

WIN-SA

RelationshipMan

Media &Parliamentary

liaison

The face of the WRC

Managing our relationships

Commercialisation

Techbrokerage

The WRC footprint/impact

FMS

Projectadmin

Our way of

working

Another project sponsored by www.wrc.org.za

KM operations

KNOWLEDGE NETWORKINGCommunication

Sector IntelligenceStrategic Partnerships – National, Africa, International

Stewardship Stakeholder/Relationship Management

KNOWLEDGE ACQUISITION

Research Cycle Management Document Flow Water SAWater WheelWIN-SASector Intelligence

KNOWLEDGE PACKAGING

Reports (QC, layout) Printing Briefs, BrochuresCDs, DVDsPress ReleasesWEB, ArticlesWater SA, Water WheelKnowledge ReviewState of Water R&D

KNOWLEDGE SHARING

WEB Publications OfficeWater WheelWater SAMedia

KNOWLEDGE TRANSFER

WorkshopsIPInnovationConferencesWIN-SA

MARKETING

BrandingPRExhibitionsOpen daysLaunchesCompany-wide conferencesSponsorshipsCorporate responsibility

Another project sponsored by www.wrc.org.za

Knowledge Dissemination

Once projects are finalised • Stakeholder workshops • Media briefings /press releases• Technical and Policy briefs • Send products to partner

newsletters/magazines • Upload on the knowledge Hub

Another project sponsored by www.wrc.org.za

WRC Information

Another project sponsored by www.wrc.org.za

WRC Information

Another project sponsored by www.wrc.org.za

WRC Information

Another project sponsored by www.wrc.org.za

WRC Information

Another project sponsored by www.wrc.org.za

WRC Information

Another project sponsored by www.wrc.org.za

Key KM questions

How can we use KM processes to facilitate communication and coordination between sector partners? What support can the WRC provide in this regard?

What is the impact of our research? How do others perceive the impact?

In order to address our current challenges we need to both do different things as well as do the things we currently do differently

R Mershalkar, former DG CSIR India

Another project sponsored by www.wrc.org.za

Another project sponsored by www.wrc.org.za

Another project sponsored by www.wrc.org.za

Another project sponsored by www.wrc.org.za

Another project sponsored by www.wrc.org.za

Another project sponsored by www.wrc.org.za

Another project sponsored by www.wrc.org.za

Thank you from the WRC’s managers of knowledge

www.wrc.org.za

Knowledge management is EVERYONE’s responsibility!