Brian Daniel Member Member Geek Join Date: Nov 2008 Posts: 92 Another One Bites the Dust I went to put on my Platinum MOP Ocean Ghost III today, and an end of the pin (that looks like a rivet or nail head) holding the flip-lock clasp FELL off. With my Platinum 5 Year Warranty I can send it for repair for $28, wait several months, hope it really gets fixed, hope it's covered by the warranty, and of course, pay shipping to them. I wonder if they could just send me or sell me a relacement clasp? I could put it on by replacing the whole safety clasp. Anyone have any experience with just getting the part you need instead of shipping the watch off? Thanks, Brian 3 Lastest Threads by Brian Daniel Thread Forum Last Poster Replies Views Last Post Another One Bites the Dust General Invicta Watch Discussions imawatchgeek 21 324 08-20-2010 04:46 PM WOW Sent Me a Returned Invicta General Watch Topics Peerless 29 432 07-15-2010 05:25 PM Unexpected surprise at WOW General Invicta Watch Discussions watch_crazzy 14 592 07-07-2010 11:25 PM Brian Daniel View Public Profile Send a private message to Brian Daniel Find all posts by Brian Daniel Add Brian Daniel to Your Contacts #2 Yesterday, 04:54 PM heavyjumbo Senior Member Super Geek Join Date: Apr 2008 Location: Boca Raton, FL Posts: 1,534 Real Name: Paul Quote: Originally Posted by Brian Daniel
Originally Posted by Brian Daniel Thanks, Thread Forum Last Poster Replies Views Last Post Brian #2 Yesterday, 04:54 PM Member Member Geek Join Date: Nov 2008 Posts: 92 Join Date: Apr 2008 Location: Boca Raton, FL Posts: 1,534 Real Name: Paul Senior Member Super Geek Another One Bites the Dust Send a private message to Brian Daniel Add Brian Daniel to Your Contacts Quote: Find all posts by Brian Daniel Brian Daniel View Public Profile
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Brian Daniel Member
Member Geek
Join Date: Nov 2008 Posts: 92
Another One Bites the Dust
I went to put on my Platinum MOP Ocean Ghost III today, and an end of the pin (that looks
like a rivet or nail head) holding the flip-lock clasp FELL off. With my Platinum 5 Year
Warranty I can send it for repair for $28, wait several months, hope it really gets fixed, hope it's covered by the warranty, and of course, pay shipping to them. I wonder if they
could just send me or sell me a relacement clasp? I could put it on by replacing the whole
safety clasp. Anyone have any experience with just getting the part you need instead of
shipping the watch off?
Thanks,
Brian
3 Lastest Threads by Brian Daniel
Thread Forum Last Poster Replies Views Last Post
Another One Bites the Dust General Invicta Watch Discussions imawatchgeek 21 324 08-20-2010
04:46 PM
WOW Sent Me a Returned Invicta General Watch Topics Peerless 29 432 07-15-2010
05:25 PM
Unexpected surprise at WOW General Invicta Watch Discussions watch_crazzy 14 592 07-07-2010
I went to put on my Platinum MOP Ocean Ghost III today, and an end of the pin (that looks like a rivet or nail head) holding the flip-lock clasp FELL off. With my Platinum 5 Year
Warranty I can send it for repair for $28, wait several months, hope it really gets fixed,
hope it's covered by the warranty, and of course, pay shipping to them. I wonder if they
could just send me or sell me a relacement clasp? I could put it on by replacing the whole safety clasp. Anyone have any experience with just getting the part you need instead of
shipping the watch off?
Thanks,
Brian
Before ordering parts or sending the watch back, I would first find a local watch repair
person at a jewlrey shop and see if it can be repaired. Perhaps the piece can be soldered
back or its just a new pin or something that can be replaced. I have ordered parts from
Invicta on three occassions. The first time I got what I requested. The other two times the
parts I ordered never arrived, instead I think I got someone else's order and returned the items never to get a refund. I wont do it again.
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heavyjumbo
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#3
Yesterday, 04:59 PM
subaquaviva Senior Member
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Join Date: Nov 2009 Location: NEW YORK CITY Posts: 1,230
Real Name: V.C.
I would definitely try the local jewelers first Brian. Whether you send it in for warranty service or try ordering the part, you are in for a long wait, lot's of aggravation and a bad
taste in your mouth. Good luck and I hope it works out well for you.
I've ordered parts three time from them and has to wait atleast 3 monthes on each but I
recieved them, they were what I ordered.
chitown
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#5
Yesterday, 05:20 PM
mrblue Senior Member Super Geek
Join Date: Apr 2009 Posts: 2,310
I'm not going to denegrate the fine people at Invicta. I've had nothing but great luck and fortune with them at parts and cs .... I sent you a private post w/instruction ..
That pin with the cap on the end just taps into place. It's held in by friction. Most jewelers will have it on hand and probably replace it for free.....or for very little. No reason to return
it to Invicta.
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#10
Yesterday, 06:51 PM
RLFierro Senior Member Master WatchGeek
Join Date: Feb 2009 Location: The Beautiful Eastern Shore of Virginia Posts: 4,087
Real Name: Rich
Quote:
Originally Posted by richhoff
That pin with the cap on the end just taps into place. It's held in by friction. Most jewelers
will have it on hand and probably replace it for free.....or for very little. No reason to return
Agree, and it would not be covered by the warranty anyway, just the movement.
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#11
Yesterday, 06:59 PM
pett2000 Senior Member Super Geek
Join Date: Apr 2009
Location: BIG NYC Posts: 1,048
Real Name: Kevin
Quote:
Originally Posted by brian daniel i went to put on my platinum mop ocean ghost iii today, and an end of the pin (that looks
like a rivet or nail head) holding the flip-lock clasp fell off. With my platinum 5 year
warranty i can send it for repair for $28, wait several months, hope it really gets fixed,
hope it's covered by the warranty, and of course, pay shipping to them. I wonder if they
could just send me or sell me a relacement clasp? I could put it on by replacing the whole safety clasp. Anyone have any experience with just getting the part you need instead of
will have it on hand and probably replace it for free.....or for very little. No reason to return it to Invicta.
Just to clarify, that pin that broke is a two piece pin. There is a long hollow part, and then a shorter piece with a cap on the end that taps into the hollow part. On standard size
bracelets, that's a very common part that's used by many, many watch manufacturers and
your jeweler should have it. The problem will be when you get into very wide bracelets. I
couldn't find a jeweler that had one to fit my Venom and had to order it from Invicta. It took about 4 weeks to get them, but be sure to order 3 so you have backups just incase. THEY
DID NOT CHARGE FOR THE PART.
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#16
Today, 07:24 AM
DocKlock Member Member Geek
Join Date: Feb 2009 Posts: 87
I cobbed mine
The same thing happened to my Pro Diver. The rivet on the clasp broke. Luckily the watch didn't hit the floor. My jeweler said he couldn't fix it, so I found a brass nail, cut it to length,
filed a little bit, peened over the opposite end, and viola - a new rivet. Still working after 2
Originally Posted by Brian Daniel I went to put on my Platinum MOP Ocean Ghost III today, and an end of the pin (that looks
like a rivet or nail head) holding the flip-lock clasp FELL off. With my Platinum 5 Year
Warranty I can send it for repair for $28, wait several months, hope it really gets fixed,
hope it's covered by the warranty, and of course, pay shipping to them. I wonder if they
could just send me or sell me a relacement clasp? I could put it on by replacing the whole safety clasp. Anyone have any experience with just getting the part you need instead of
shipping the watch off?
Thanks,
Brian
I had the same thing happen on my offshore classic. I took the clasp off and sent it to invicta
for repair. They lost the clasp and I ended up having to send in the watch anyway. They
replaced the bracelet. But I had only had the watch for 2 weeks.
Local jeweler. Don't waste your time sending to Invicta for something inexpensive like that.
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#21
Today, 11:16 AM
ladiesman217 Member
Member Geek
Join Date: Jul 2010 Posts: 49
Quote:
Originally Posted by Brian Daniel I went to put on my Platinum MOP Ocean Ghost III today, and an end of the pin (that looks
like a rivet or nail head) holding the flip-lock clasp FELL off. With my Platinum 5 Year
Warranty I can send it for repair for $28, wait several months, hope it really gets fixed,
hope it's covered by the warranty, and of course, pay shipping to them. I wonder if they
could just send me or sell me a relacement clasp? I could put it on by replacing the whole safety clasp. Anyone have any experience with just getting the part you need instead of
shipping the watch off?
Thanks,
Brian
good luck with what you decide. you may wish to try Renato