ABB Anywhere Annual Service Agreement ABB Revolutionising the way we diagnose and solve your robot’s problems At ABB we continually strive to develop new technologies that help keep our customer’s productivity high, whilst reducing costly downtime. The ABB Anywhere Service delivers just that, by eliminating the amount of time it takes to get reliable information to the local ABB Customer Support Desk. ABB Anywhere is a software package designed to remotely connect your robot production cell to the local ABB service team. Developed with the purpose of remotely monitoring robots, process PCs, and PLCs, this communication system offers extensive capabilities to support the analysis of your robot or robot-based automation. The functionality integrated in to the ABB Anywhere solution are the result of our vast experience in field support of industrial robots. When combined with a telephone assistance service contract, the ABB Anywhere package allows you to quickly restart your production in the event of a production stoppage. ABB Anywhere functions: • Robotic maintenance = File manager = Backup/restore = Backup management = Parameter management = Robot I/O display • Teach pendant real time display for each connected robot • Direct “Main processor” access • Integrated Process System access • PC file manager and remote access • BaseWare installation • Operator communication - chat or voice (optional) • PLC management ABB Anywhere supports: • All robots from S4C or S4P controller • All major types of PLC • All types of PC Benefits include: • Easy to use. Easy to install • Fast and reliable diagnostics • Reduced production downtime • Avoid idle time waiting for technicians • Reduced costs for service call out • ‘Right first time’ problem resolution • Improved performance of local maintenance personel Public Switched Telephone Network