Annual Review SPLITZ and Statement of Accounts …...Ahmed Hashim (student) James MacGregor Georgina Ryalls Carole Shanley Charity Information Brief History Splitz Support Service

Annual Review and

Statement of Accounts 2007-2008

Yo u r S t e p s Yo u r P a c e

SPLITZSupport Service

2

Design and layout by Louise WilsonPrinted in the UK on behalf of JFDi Print Services Ltd

August 2008

Contents

Annual Review 2007-2008

Charity Commission

Registered Charity : 1064764

Companies House

Company limited by guaranteeRegistered in England : 3360057

Registered Office

29 Duke Street, TrowbridgeWiltshire BA14 8EA

Annual Review

Charity Information 3

A Year in Brief 4

Trustees’ Report 6

Executive Director’s Report 8

Project Summaries 9

Statistical Analysis 19

Thank You 43

Statement of Accounts

Financial Report 26

Accountant’s Report 29

Statement of Financial Activities 30

Income & Expenditure 31

Balance Sheet 32

Notes 33

Detailed Statement of Financial Activities 40

Budget Forecast 42

STAFF

Executive Director

Fran Lewis MCMI FRSA

Operations Manager

Louise Wilson

Financial Controller

Diana Bingham

Administrator

Becky Saunders

Support Workers

Mike Bedford MBE

Sue Blacklock

Sonia Davis

Kimberley Duckworth

Hannah Easterbrook

Tania George

Polly Lovelock

Marie Nicholson

Kay Nolan

Bronwen O’Byrne

Kim Patton DipHSW

Sue Pearce

Jenna Presley-Cooper

Coral Russell

Nikki Stevens

Jonathan Turner

Beckie White

Julie Woodland

Volunteers & Sessional Workers

Sharon Covill

Ahmed Hashim (student)

James MacGregor

Georgina Ryalls

Carole Shanley

Charity Information

Brief History

Splitz Support Service began its life under the umbrella of the Council for Voluntary Service West Wilts in 1989. A few years later it was formed into a charity and registered company with its own constitution.

Originally delivering support to lone parents it was soon obvious that domestic abuse had been a contributory factor in many of these women’s lives. Splitz now provides services to families and individuals who have experienced separation, divorce or domestic abuse, as well as people who are ‘parenting alone’ who need support.

From a small organisation with one paid member of staff and one volunteer, Splitz now employs over 20 paid staff and sessional workers and provides opportunities for a growing handful of volunteers.

Mission Statement

The mission of Splitz Support Service is to continue:

* To be a charity which has the ambition, focus and capacity to serve the people who need our services; balancing the need for growth with the protection of the vulnerable and disadvantaged.

* To encourage our service users to engage with and contribute towards our vibrant communities and strive to ensure that all our services are excellent and inclusive.

* To provide high quality caring services, giving practical help, advice, counselling and compassionate support in ways that increase people’s independence and choice, enabling them to live safe, healthy and positive lives by working with a variety of partners.

Spl i tz Support Service 3

TRUSTEES

Chairman

Paul Shotton BA(Hons)

Treasurer

Stephen Foster BSc PhD ACA

Company Secretary

Derrik Copeland FCIS

Maggi Bader BA MBA

Cindy Ervine LLB

Myra Heydon

Cllr Tom James

Alison Irving FIMLS

Sheila Kimmins JP

Rosie MacGregor

Nancy Nicholl

Cllr Janet Repton

Barbara Taylor

Cachelle Wilson

A Year In BriefInvestor in People

We are very proud of our achievement of being recognised as an Investor in People. We achieved this first time thanks to the hard work of Louise Wilson.

We are working towards Approved Provider Standard with the Mentoring and Befriending Foundation as well as Investor in Volunteers. These awards are to support the Mentoring service we aim to roll out during 2008.

Trustee Changes

We have space for up to 15 trustees. We started the year with 11 trustees and ended with 10. We have lost 2 trustees, Tom James and Nancy Nicholl, but gained one, Sheila Kimmins. Our trustee board continues to represent a broad spectrum of skills and experiences but we will be promoting an opportunity to an ex service user.

Staff Changes

This year has seen a rise in the total number of employees to a maximum of 22. We also have 3 new volunteers: 2 are supporting our Men’s Group project and one is supporting the Cookery Project at Newburn House.

There have been a few change of staff and Becky started as our admin worker in January 2008 replacing Kimberley who has taken up a new role as a Gypsy & Traveller Officer with the county council.

The trustees wish to extend a big thank you to all staff and volunteers for their hard work and dedication during the year.

Health Minister Visit

We hosted a meeting with the Health Minister, Ben Bradshaw, when he came to the county to launch the new DV awareness scheme. As Minister for the Southwest Region it was also an opportunity for a private meeting to discuss the health impact of DV and outline the range of services provided by Splitz.


Volunteers

We have developed a range of documents around volunteers and volunteering. We have had more involvement with volunteers in the past year and aim to treat them as we do our paid staff.

Domestic Abuse Services

We have been able to provide additional Domestic Violence support services for victims thanks to Wiltshire Police, Wiltshire PCT and Wiltshire County Council who agreed to fund additional services for a short while by investing in the Voluntary Sector.

Men’s Group

The three year pilot scheme to provide Voluntary Perpetrator Programmes ended in January 2008. However, we continued with this project until the end of the financial year while actively seeking ongoing funding. We know the project has had a positive benefit for many men and their partners and would like to continue running them as part of our range of integrated DV services.

Away Day

In October we had a successful Away Day at Center Parcs for all staff and trustees. As well as looking at our mission statement we managed to have a great time beside the lake in the afternoon.

Regional Network

We have been instrumental in developing a southwest regional Children’s Workforce Development Network.

With the help of GOSW this group met 3 times: from 3 practitioners at the first meeting the latest meeting in Taunton was attended by 60 practitioners.

Infrastructure Changes

Our website has been completely updated and a new secure mechanism for accepting online referrals was added.

Our database was rebuilt and the new version rolled out towards the end of the reporting period. Major changes were required to take account of the different types of work we are doing and the increased support offered to children and young people.


6 Annual Review 2007-2008

Chairman

I am very pleased to commend this report to you. As always a great deal of work has been put in by our small, but effective, management team which illustrates and explains the varied work done by the organisation. The review shows us where Splitz has continued to expand by focussing services to fill the many gaps in the statutory framework.

As a small but growing charity we try to respond to the needs we discover, if we can find funders to back us. We remain centred on Wiltshire, but our articles allow us to expand into other geographical areas if needed. In practice this usually means simply that a county boundary does not stop continuing support, but it also enables staff to offer advice and extend the message to organisations well beyond Wiltshire.

We are delighted to be involved in the Community4 partnership which provides housing related floating support. This project helped in excess of 800 service users during the year and is an important part of our work; much of which is crisis led, making sure that people are able to hang on to their homes, but our aim is to offer support over a longer period to help people gain control of their lives and achieve more lasting solutions. Our core business remains one-to-one home support to adults and families, especially those people ‘parenting alone’ and in particular those who have experienced domestic abuse. But this has never been a narrow approach and we have helped people through the provision of a variety of projects which tackle different aspects of these issues. These have included all sorts of things; helping young mothers learn to cook at Newburn House, support and group work with children who have experienced abuse, and the very oversubscribed Voluntary Perpetrator Programme.

The last 12 months have been an exciting and demanding time for our organisation. We achieved the Investors in People award in November 2007 and we are now looking to achieve other forms of formal accreditation too, for instance with our volunteers and our perpetrator programmes. This can take a good deal of organisational time but gives us quality marks that can make it simpler for potential funders to evaluate us.

Fran has continued to energetically search out appropriate funding to keep our various projects viable as well as develop the new initiatives that were planned for during last year and are now up and running successfully. We owe a huge debt of gratitude to the grant making trusts, foundations, councils and donors who support our work. Fundraising is a huge challenge and commitments of funding from trusts, foundations, and councils enable us to plan ahead with confidence. With their support, we are able to create and develop projects that meet the real needs of our service users. It is very important that the organisation should be able to identify and provide the right services for the people we support, and it can only do this if funders will in turn support us. We and our service users are proud to know that our work is held in high esteem and is valued by those who make it possible. Maintaining and enhancing quality is a constant challenge but we are determined to go on providing a range of high quality and appropriate services. The staff team continue to receive a range of training and management support to meet their needs which has enabled them to continue to provide a high quality service. Our excellent reputation is due to the commitment of our front line members of staff and to the small, but dynamic, office team that supports them.

This year the number of referrals directly to Splitz has totalled 348; who were caring for 638 children. 86% of the referrals were women who were ‘parenting alone’ and approximately 80% of those considered that domestic abuse was a major contributory cause of their relationship ending. Again, a high proportion were self referrals; often on the recommendation of a friend or another agency. The staff team provided in excess of 80 home visits a week to service users. The structured group initiatives, like the Voluntary Perpetrator Programme, ‘Making Changes’ workshops and Freedom Programme were in addition to this.

The Splitz trustee board members make a vital contribution to the life of our organisation, and I would like to express my gratitude to all of them. Some valued members of the Board stood down during the year, but we also have new Board members bringing in fresh ideas and commitment. Their great enthusiasm and attendance has been first rate, with thoroughly enjoyable and lively discussions at our regular meetings.

Our staff, volunteers, and trustees give their endless enthusiasm, commitment and dedication to Splitz and our service users. I would like to take this opportunity to heartily and sincerely thank all of you for your continuing energy and passion in making it happen.

Trustees’ Report

Paul Shotton BA(Hons)

7Spl i tz Support Service

Treasurer

It has been another rewarding year for the Charity and our funds remain healthy. A small surplus was generated but this was soon swallowed by our commitment to maintaining up to 6 months running costs. With the increase in staff this year these costs have grown considerably.

We have updated our payroll software to reflect the growth and this has improved our ability to manage this complex operation. The CashCall accountancy software has been fully operational for over a year now and we are able to manage our budgets and accounts more effectively. General and specific reports are able to be generated for the trustees with minimal effort.

Electronic payments of salaries and expenses continues to prove a safe and reliable method of transferring money. One or two payments were delayed but these were due to us misunderstanding the bank holidays and we are now more conscious of this.

With all these electronic processes we have been careful to implement strict procedures for authorising and countersigning payments. All payments are reviewed monthly.

There has been a considerable increase in unrestricted funds this year. Having such a large unrestricted fund can be misleading but much of the money is allocated to specific projects and is identified as such in our accounts.

The bulk of our funds remain invested with COIF Charities Deposit Fund where there is a minimal risk and the rate of return is competitive. Other funds remain in our current account and local bank account.

It has been another year of development and change. Our accounting systems and practices remain in a healthy state and I am confident they are able to cope with the demands ahead.

Secretary

With the coming into force of the certain sections of the Charity Act 2006 we are aware that in the near future we will be required to make changes to our constitution . Our constitution and future annual reports will have to state how we meet the ‘public benefit’ criteria. Another aspect is that as a registered charity and a company limited by guarantee we may need to redraw our Memorandum and Articles to register as a Charitable Incorporated Organization (CIO).

This CIO status would ease some of the official reporting burden and result in a easier to read single document. The Charity Commission has yet to issue its guidelines on this change and the registering of a CIO. These changes are likely to require the holding of at least one Extraordinary Meeting of Members during the next 12 months.

Stephen Foster BSc PhD ACA Derrik Copeland FICS

0

5

10

15

20

25

30

03/04 04/05 05/06 06/07 07/08

All staff

Full-time

Part-time

Volunteers


I was recently asked how I perceived our organisation and my rather quick answer was ‘Bagpuss’. Do you remember the children’s programme? Bagpuss was a fat furry cat who was in charge of Emily’s shop which was full of lost and broken things which had been found by Emily. The other friends in the shop were the mice on the mouse-organ who loved playing tricks, Madeleine the rag doll, who never really moved from her wicker chair but liked mothering the mice; Gabriel, the banjo playing toad, and Professor Yaffle who was a very distinguished and knowledgeable woodpecker. Emily would bring the lost and broken things which they would all muse over, sing over, mend and then be looked after. While my answer was rather quick, I think, with hindsight, that it was the right answer. People come to us who feel lost or broken and need help to feel ‘found’ and safe and cared about; and the interesting assortment of friends reminds me so much of the amazing and diverse talent and passion in our staff team!

At Splitz we recognise that everyone who comes to us is a unique and exceptional individual. Whether they have come for our help or to work for us, people are treated with respect and dignity. Our aim is to continue to deliver a professional service with absolute integrity. Reflecting over the last twelve months, I can honestly say that I’m proud of the services we’ve provided for the people who’ve needed us. Each individual member of our team can take credit for excellent working practices – truly an outstanding crew! I pay tribute and give my personal thanks to each member of our staff and each member of our trustee board. Your commitment to Splitz and the services we provide is highly valued. I take personal pride in providing services that are hallmarked by quality, flexibility and the ability to respond to the needs and circumstances of individuals who are often experiencing extreme difficulties and challenges. The needs of our services users are at the heart of everything we do.

I am very proud to announce that, last November, we were awarded a certificate of recognition from Investors in People. This illustrates that we are a quality organisation and we feel it was a fantastic achievement and encouraged us tremendously. I always knew we were good, but it was great that someone from ‘outside’ came and confirmed it!

Part of our task over the last year has been to make sure that our Policies and Procedures remain compliant with changing regulations and that our organisation is ‘fit for purpose’. We reviewed our Business Plan and feel that that our values, vision and mission statement illustrate what we believe in and that our work reflects this clearly. Developing our strategic plan has helped us think about how to improve our service and plan for organisational developments over the next 3 – 5 years.

We are increasingly aware that the changes in Wiltshire will impact significantly on the voluntary sector. There will be one council for the county as from April 2009 and it’s more important than ever to remain focussed on the needs of our service users while remaining diligent about the local political agenda in order to maximise our opportunities. This coming year we will proactively work with other local agencies and forums to ensure that our service users and communities are valued, respected and listened to.

It is with sorrow that we report the death of Denise Higgins who lost her life last April. She had been a good friend and outstanding support worker almost since we began in 1989. It was a shocking business and took all of us a long time to come to terms with. I would like to take this opportunity to pay tribute to her memory as a mark of respect and acknowledgment of the esteem I personally held her in.

Without the grant aid from trusts, foundations and councils we could do nothing. Each contribution means that our work can not only continue, but that our service is valued, appreciated and supported. I would like to express my thanks to all the people who have given us money and trusted us to administer it appropriately. Finally, thank you to all our service users who are courageous enough to contact us and trust us to help them. Each one of you is precious.

Executive Director

Executive Director’s Report

Fran Lewis MCMI FRSA


Project Summaries

Newburn House 10

Men’s Groups 11

Parenting Alone 12

Children’s DV Support 13

KidzPace 14

Paloma Project 15

Domestic Violence Workshops 16

Buddy Scheme 17

Community4 18


Staff: one part time worker and one volunteerArea of benefit: primarily West WiltshireFunded by: Supporting People, through Westlea Housing Association

Newburn House provides accommodation for up to 4 young mums aged between 16 and 24 years who are pregnant or have recently given birth and who are registered as homeless.

The project is headed by Westlea Housing Association who provide the housing related services and the project coordinator. Our role is to provide support to the residents in the House as well as floating support to the young mums prior to taking up residence in Newburn and then support when they move on to an independent tenancy.

This year we supported 10 mums and 9 children at the House and 5 mums opted to receive floating support. Five mums have successfully moved on to independent accommodation and 4 continue to be supported at Newburn House.

In addition to the low level support provided as part of the Supporting People contract, Splitz and Westlea are able to add value through the provision of other initiatives in the House.

One such innovation has been the weekly Cookery and Nutrition classes. These have been funded by the Community Foundation for Wiltshire & Swindon and the William ‘Doc’ Couch Trust. The aim is to show how easy it can be to provide cheap and nutritious food for both mum and baby. Basic skills are taught including kitchen and food safety. We provide a creche to help the mums concentrate on the cooking class.

The mums choose the recipe or type of food they’d like to cook from a range of options. Budgeting is a key element at this stage.

We are looking for sponsorship to produce a recipe book for the mums to keep.

Other initiatives have included various art workshops and group sessions on health and parenting. All of these have helped to foster closer relationships within the House and develop social and networking skills. This was highlighted when the mums organised and prepared food for a social event to thank those who have supported the House and especially the cookery project.

Our hope for the further development of the project is to enhance the level of support provided to the mums. We also hope to develop a Practitioners Network with other Mother & Baby Units across Wiltshire and the South West Region. Sharing best practice and developing joint initiatives will enhance the service to the mums and ensure we are able to adapt quickly to developing needs.

Newburn House


Men’s Groups

Staff: 3 part time workers, 2 sessional workers and 2 volunteersArea of benefit: all of Wiltshire with some overspill from neighbouring countiesFunded by: LankellyChase Foundation and Henry Smith Charity (2005-2008), Wiltshire Community Safety Partnership (2007/08)

Established in 1995 the Men’s Groups have now reached the end of their 3 year pilot period. The aim of the groups was to provide an opportunity for men who recognised they were abusing their partner to change their behaviour.

To date we have had 119 referrals of which 89 went on to attend the pre-group assessment. Of these, 71 started the group; 38 have completed the programme and 30 are attending the different groups. A detailed end of project report has been produced and is available on request.

The groups consist of 30 sessions comprising 5 modules each of 6 weeks. The group manual is based on the Duluth model but it has been developed and includes a module on the impact of DV on children. This module has the biggest impact on the men and for this reason we won’t take new referrals at the start of this module.

The 5 modules are:

Physical abuse• Sexual respect• Emotional abuse• Impact of DV on children• Trust and respect•

In addition to the main group the men are encouraged to attend the follow on group - also known as the Relapse Prevention Group. This group meets monthly and has a set structure with 12 topics. The men can choose the next topic or the group can be adapted to meet the need at the time. The main group can be quite intensive and it would be unsafe to break all contact with the men and their partners when they complete the 30 week programme. Thus the aim of the follow on group is to provide support at a lower level and help the men adjust.

The groups are facilitated by a combination of paid staff, sessional workers and volunteers. We have been fortunate to have a pool of capable facilitators with an interest in the group. Facilitators rotate between running the main group and the follow on group to remain skilled in both.

In parallel with the men’s groups we have a women’s safety worker who provides safety advice and support to the partners. Feedback from the women’s safety worker gives relevant information to group facilitators so that challenges during the session are relevant, safe and helpful. This is an integral part of the programme as it ensures a balanced picture of how the man is progressing.

This year Ahmed Hashim, a student on a community placement from Goldsmiths College, spend time with us on this project. Part of his placement included a Community Analysis on the provision of services to men. This was work we wouldn’t have found time to undertake ourselves and was both illuminating and helpful.

Our aim for 2008/09 is to have the groups accredited with Respect. We see the development of an accreditation scheme as a major achievement and hope it will lead to more sustainable funding opportunities. We will explore the scope in developing generic men’s group facilitators and women’s safety workers training courses. However, we remain of the opinion that a ‘one size fits all’ approach has often been discredited and hope that voluntary men’s groups continue to work to and meet local needs and not a central agenda.


Parenting Alone

Staff: 2 part time workersArea of benefit: Kennet and Salisbury districtsFunded by: The Big Lottery (2006-2009)

The development of services in Kennet and Salisbury districts continues to be delivered to people who are ‘parenting alone’. With support many are helped to overcome serious personal difficulties and find a new level of independence..

We were able to support 75 women by providing one to one support and a range of workshops and group initiatives, which have helped to reduce isolation and improve their quality of life. By helping women develop social networks through attending workshops and other groups we have seen many women improve their self esteem and take a positive role in their community, thus overcoming disadvantage.

This year we ran art workshops as the mechanism for bringing women together. They are very popular and bring out the creative side of all who attended. Many exciting art techniques are taught by a qualified art therapist which has produced lots of interesting art. We would like to document the art and perhaps have an exhibition in the near future.

We provide a creche at no cost to service users and assistance with transport costs. This reduced some of the ‘blocks to participation’ enabling service users lives to be enriched through enjoying new experiences and developing new skills.


Children’s DV Support

Staff: one part time worker Area of benefit: Kennet and Salisbury districtsFunded by: BBC Children in Need (2007-2010), Herbert & Peter Blagrave Trust (2007/08)

The Children’s DV Project provides specialist support to children and young people who have witnessed domestic violence and are having difficulties coping. These difficulties may be apparent in their school work or in the home. In all cases our worker will work with the parent and child to help the child understand what domestic violence is and that they are not responsible for the violence.

This year we worked with 65 children from 39 families. This brings the total to 230 children and 157 families that have received support in the past 4 years.

We have completed our 4th year of this project and are continuing to receive positive comments from other organisations about our ability to effectively engage with the children and young people.

The main support consists of one to one sessions with the child. These sessions take place at a safe place agreed with the parent and can be at home or school. Many head teachers have given their support to this service and make space available for the child to attend sessions.

In addition to the one to one support given to the children we are able to offer group sessions in conjunction with NCH and the CAMHS team. These groups have proven very popular and effective and have been instrumental in helping children gain a much clearer understanding of the issues, leading to an improvement in the happiness of family life.

Supported by

KidzPace

Staff: one part time worker and 2 sessional workersArea of benefit: North Wiltshire, West Wiltshire and Devizes areaFunded by: Comic Relief (2007-2010) and Lewellen Palmer Charitable Trust (2007/08)

The KidzPace project is funded by Comic Relief and The Colonel William Lewellen Palmer Educational Charity. The aim of the project is to provide support to young people between 13 and 16 years of age who have witnessed domestic abuse.

The support work aims to improve communication skills of the young person and helps them understand what has happened is not their responsibility. Support sessions are offered on a one-one basis; this can be at school, home, or other safe venue.

In addition to the one to one sessions the young people are invited to attend a group. The group is based on the Ontario model and developed for our needs. There are 12 sessions and usually runs in the evening.

The structured group brings young people together who have similar experiences and is significant in reducing isolation. The group explores feelings, anger, and assertive communication by using crafts, quizzes and general discussion. By the end of the module the young people have the tools to communicate more effectively. We also offer a concurrent group for the mums. This gives them the opportunity to understand all the feelings that a young person experiences when they have witnessed abuse. This group consists of 12 sessions and is often run during the day when most mums are available.. This year we supported 16 young people with 10 of these attending the group. Four of these young people attended the group by taxi, funded by Families in Focus who referred the young people.



Paloma Project

Staff: 5 part time workersArea of benefit: all of WiltshireFunded by: Various (2008)

The Paloma Project is a new initiative. Paloma is Spanish for ‘Dove’, and a symbol of hope.

The aim of this pilot scheme is to support victims of domestic abuse through one to one sessions with a support worker and group sessions with other victims. Due to other factors our first task was to clear a waiting list of over 100 victims before arranging workshops.

Over 80% of our services users considered that domestic abuse was a significant contributory cause of their relationship ending.

The waiting list is now manageable and we have organised workshops across the county for the Spring and Autumn of 2008. These are a combination of our Making Changes programme and the Freedom Programme. Both workshops have the same aim and success but employ different strategies giving a range of options to victims.

This is an interim service and funding for this project is limited to one year. A strategic review of DV services within Wiltshire is being finalised and, depending on the outcome, new services may be commissioned later in 2008.

A P O E M

By AmyA victim and now a survivor

At first he touched my heartBlind to the fright

Unconscious of sightWe made a home

Threw a stoneBound to moan

Out for the nightBack for a fight

Scared but yet preparedBlack and blue

Unknown to youThis is the normI’m such a gormStuck in a stormStart life together

Thought it’s foreverDon’t talk to your friends

We can make amends

I’m here to make anewBut they have to go it’s up to you

The mind tricksIt just sticksYou’re a twat

Had enough of thatMake a better life for me and my babyAlong the line find love one day maybe

I’m over you so step aside and let me throughYou can’t stand the fact I’m better than you


Domestic Violence Workshops

Staff: 5 sessional workersArea of benefit: all of WiltshireFunded by: Various

The domestic violence workshops are for women who have experienced domestic violence or abuse. There are parallel workshops that we are able to provide to male victims but so far we have not had a demand for them.

Since 2006/07 we have been jointly running Freedom Programme workshops in Salisbury with NCH. These have been successful with up to 13 women attending each week. The Freedom Programme is a series of 12 weekly workshops: women can join join or leave at any stage during the 12 weeks. We aim to provide 2 Freedom programmes in Salisbury each year, working in partnerships with NCH.

Our own workshops are called ‘Making Changes’ and we have been running these since 1995. Making Changes is an 8 week programme for between 8 and 12 women. There is usually a one month gap before the final session to give the participants time to absorb the full impact of the group.

Many of the women on both types of workshop form strong bonds and friendships that last well. Developing strong social networks is an important aspect of promoting independence and is encourage in all our work. It is not unknown for women who have been on these groups to become a figure of support in their local community.

“It has made me more confident. I’ve learnt to talk more.”

“I have been through 3 abusive relationships and kept wondering why I attracted the wrong type. I now feel much stronger and hope I will be able to spot destructive behaviours and steer clear.”

“The group has enabled me to carry on standing up to my bullying ex-husband, to not allow him to continue emotionally abusing me and my children.”

Spl i tz Support Service

Buddy Scheme

Staff: one part time worker and 4 volunteersArea of benefit: all of WiltshireFunded by: Splitz

The Buddy Scheme is a new development providing a mentoring service for people who have had support from our workers or for people with low level needs. The scheme is available to new users for up to 6 months. The aim is to empower people to reach and sustain independence. Other low level needs are likely to be dealt with during this time.

When setting up this project we felt it was essential to do so in accordance with best practice. We joined the Mentoring & Befriending Foundation and are working towards achieving Approved Provider Standard. The MBF is a government initiative designed to promote quality in the fields of mentoring and befriending.

We are also seeking to achieve Investors in Volunteers to compliment our Investors in People award.

This year we have been setting up the Buddy Scheme. We don’t expect to be fully established or achieve accrediation until late 2008. The development phase of the project is being funded from our reserves. We hope to attract funds for the volunteer costs as the project develops.

We formed a Forum with 4 other front line providers - Barnardo’s, NCH, Salisbury Women’s Refuge and Victim Support - where we identified the need for this service. Specialist support workers had nowhere to pass service users who only needed low level support. This meant many workers remained in contact with service users longer than necessary, reducing their capacity to take new referrals with higher needs.

So far we have 4 volunteers, each from a different town, which will allow us to pilot the scheme across a wide area. Our aim is to have around 20 volunteers covering the whole of Wiltshire by the end of 2009.

17

Staff: 7 staff: 2 full time and 5 part timeArea of benefit: all of WiltshireFunded by: Supporting People, through Community4 consortium

As part of a consortium of 4 providers we provide generic housing related floating support services across Wiltshire. This is a Supporting People service funded through the County Council. The other members of the consortium are Westlea Housing Association, Alabaré Christian Care Centres and Drugs and Homeless Initiative.

Although it is possible, it is not practical to extract the support provided by staff from each member organisation. Therefore, the statistics shown here reflect the service as a whole.

It has been another year of high demand for this service. The largest team is based in Salisbury and it is no surprise that the highest demand is from this district. We are committed to providing a more equitable service across the county: to do this our capacity will increase in North & West Wiltshire and decrease in Salisbury over the next few years. There is a minimal increase in Kennet during this time.

There continues to be a large percentage of service users with mental health or learning difficulties. Helping these service users is often a slower process, which has an impact on our waiting list. We are hopful that enhanced services for these groups will be established in the near future.

The support workers continue to make a huge difference to their service users lives. Many service users are able to remain in their home when unclaimed benefits are paid or when an eviction order is deferred. A good working relationship has developed with RSLs and benefit agencies, which has greatly improved our ability to make a difference and promote independence.

The North & West Wiltshire teams have moved to a joint office in Corsham. Office contact details can be found on the community4 website - www.community4.org.uk.

In 2007-08 there were 864 referrasls to Community4 .

Community4


0% 20% 40% 60% 80% 100%

1

16-19

20-29

30-39

40-49

50-59

60+

Needs Met

69%

Moved Away

4%

Other

27%

Kennet

13%

North Wiltshire

21%

Salisbury

42%

West Wiltshire

24%


M4M4

A4 A4

A36

A303

A303

A36

A350

A350

J15J17

J16

A429

A350

A36Stonehenge

South Cerney

Buckley Barracks

RAF Lyneham

CorshamMilitary Complex

Colerne

WarminsterGarrison

TidworthGarrison

RAF Boscombe Down

Wilton

BulfordLarkhill

S A L I S B U R Y P L A I N

Winterbourne Gunner

N O R T H

W I L T S H I R E

W E S T

W I L T S H I R E

K E N N E T

S A L I S B U R Y

Malmesbury

Wootton Basset

Chippenham

CalneCorsham

MelkshamBradford on Avon

Trowbridge

Westbury

Warminster

Mere

Tisbury Salisbury

Amesbury

Tidworth

Ludgershall

PewseyDevizes

Marlborough

Swindon

Scale (miles)

0 10

Military bases

Wiltshire


KidzPace

Peter was referred by another agency because his mother who is blind could not control his behaviour. Peter was very abusive towards his mother and the behaviour he was displaying was identical to his absent fathers’. Peter’s mother was at her wits-end with despair when she was first referred and couldn’t understand why Peter was so aggressive towards her, when she and the children had left their home in Coventry to get away from abuse they had all suffered.

At the first meeting with Peter he seemed very angry because everyone blamed his father. Peter felt his mother was to blame for leaving the relationship and making him leave his friends, family and school. His eldest sister is also blind and he felt he had to be the man of the house at 13 years of age (a huge responsibility for someone so young). He wanted to maintain contact with his father and his future plans involved moving back to Coventry to live with him.

Peter was informed of the course Splitz was running for young people like himself who had witnessed domestic abuse and offered him a place on the group commencing two weeks later. Peter agreed to attend but only if it wasn’t a ‘man hating group’.

We contacted the agency that referred Peter and explained he wanted to join the group, the only problem being it was 20 miles away from where he lived and were concerned about transport. The agency where very keen for him to attend and offered to pay a taxi for the 12 week duration of the group.

The following week Peter’s mum called to ask if his sister, Joan, could also attend the group. At first we were a little concerned about having siblings on the same group. However, mum thought it would be good because both Peter and Joan were violent towards each other and constantly arguing. Also, we needed to give thought to how we would manage Joan’s disability. Mum explained that Joan was not completely blind and using a larger font on all handouts would be ok. Mum was asked if she would

like to join the concurrent mother’s group, as this would be advantageous given that both children were attending the young people’s programme. Mum agreed to join.

Peter and Joan both attended 11 of the 12 sessions and both fed back that homelife had improved. Peter realised that his mum was not to blame for safeguarding herself, Peter and Joan when leaving the abusive situation. Peter also acknowledged that it was his choice to be abusive towards his mother and he could not blame his father for his actions; just as it was his father’s responsibility to stop being abusive.

Mum was helped to become aware of the emotions that young people experience when they have witnessed abuse. Mum commented that the children had stopped fighting, and were communicating more effectively with each other, with her and with other people. More that anything she now realised the children were not deliberately hurting her – it was learnt behaviour. Mum was pleased Peter no longer had plans to live with his father in Coventry because of his recent awareness of his father’s abuse towards them all.

Joan enjoyed the group so much; she asked to help out at future groups.

Parenting Alone

Peter is a 34 year old single dad. He was referred to Splitz by his Drug and Alcohol Support Worker for Floating Support for him and his son Michael. Michael is 2 years old and a typical little boy.

When we met Peter he was living in a 1 bed flat with Michael in a rural area with no easy links to shops etc. Peter has a medical condition that means he struggles to walk long distances; he is also quite large and suffers with other ailments. Peter had been on the housing register for a long time and hopes to get a 2 bed house so that Michael could have his own bedroom. Peter was also hoping to move closer to his family as they were a good support to him. Although Peter had a housing support worker this service had been quite inconsistent as his regular worker had gone on long term sick and he had several new

Case Studies


workers in quick succession.

While supporting Peter he managed to get a new home. We helped him with filling in the relevant documentation. We went to view the property with him with his housing officer and eventually helped him move. We also assisted him in applying for grants for a new bed for Michael and other items of furniture and white goods. We also spoke to the organisation that was giving him housing related support and he now has a regular support worker who he is building a good relationship with.

Peter needed support to working out contact arrangements with Michael’s mother. Peter has had a difficult relationship with Michael’s mother and there has been inconsistent contact. We have advised Peter to seek legal advice and helped him reach decisions regarding Michael’s safety whilst he visits his mum.

We have also helped peter in other areas: teaching him general housekeeping skills, nutrition and cooking for his son, accessing nurseries and activities for Michael and general advice on day to day living. Peter is making good progress and settling in well to his new home.

Community 4

John and Jane are a married couple, both in their mid fifties. They were privately renting a home near Wilton for the past 3 years, where they had been running their own business. Unfortunately John became seriously ill over a period of time, resulting in deterioration of the business. The couple had to pay their rent and other bills with credit cards, accumulating a massive debt. By the time we met them they had become bankrupt and their car had been repossessed. They were receiving Housing Benefit, but the benefit wasn’t covering the full amount of their rent. The top up they had to pay each month meant they only had a small amount left to buy food. This was extremely difficult for them as John still had a medical condition that made it important for him to have the right foods. The couple required support to gain alternative accommodation and assistance to maximise their income. They were only receiving Income Support. It was a long process, but in the meantime we managed to deliver them a weekly food box from the Trussel Trust (a local charity

which make up food boxes for people in crisis). We applied for Disability Living Allowance: it was refused. We wrote to appeal: this too was refused. So we gathered more information from hospital consultants, GP, etc and wrote a covering letter outlining our reason why we felt John was eligible. During this time we were also liaising continuously with the district council housing department. John and Jane were not being treated as a priority as they weren’t regarded as ‘homeless’. It became so desperate that a local councillor decided to get involved. The couple eventually gained enough medical points for a two-bedroom property. But it didn’t end there. The Council offered a temporary one-bedroom house. This was inadequate as both John and Jane had chronic medical conditions which meant they not only needed two bedrooms, but moving twice would be too much for them. Eventually, the couple were offered a permanent two-bedroom ground floor flat with garden. And at the same time, their appeal for Disability Living Allowance came through, and they received over £1000 in backdated benefit. We liaised with social services to have an occupational assessment, which resulted in a shower being fitted. The couple have now settled and have enough money coming each week to cover bills, food and their new passion for gardening! John and Jane have been very grateful to Community4, as they would not have had the knowledge, strength or motivation to achieve this by themselves.


Statistical AnalysisClients

The total number of referrals has reduced this year (Table 1). This has been due to our reduced capacity to provide floating support in all districts. The county council revised their Supporting People contracts and we lost our funding for support workers in North and West Wiltshire. We did regain this money as part of the Community4 consortium but statistics from this project are not included here.

Table 1Clientsall clients

03/04 04/05 05/06 06/07 07/08

Pregnant 4 7 12 2 3

Male 15 20 49 57 49

Children 587 634 798 798 638

Unique1 258 285 397 448 312

Support Provided2 274 312 466 498 3483

1. new measure to reflect actual number of people supported2. does not include those supported on Community4 project3. reduced capacity to provide DV support this year

Referral Route

We have always encouraged people to self refer for our services as they are more likely to engage and develop. The range of agencies making referrals has remained constant (Table 2). Our reduced DV capacity is reflected in the slightly lower number of referrals from statutory agencies.

Table 2Referral Routeall clients

03/04 04/05 05/06 06/07 07/08

Self referral 180 180 186 152 140

Social Services 25 40 60 56 28

Health Services 14 21 22 27 16

Housing 4 6 5 1 8

Police 14 18 63 58 37

Probation - - 1 661 5

Military Welfare 9 2 8

Voluntary Sector2 80 103 65

Other 37 47 40 33 41

1. includes IDAP figures2. includes referrals from within Splitz

Marital Status

A steady increase in the number of people who are partnered has been noticed since we changed our constitution to allow us to work with people who are married (Table 3). The bulk of those referred are separated

or divorced and invariably parenting alone.

Table 3Marital Statusall clients

03/04 04/05 05/06 06/07 07/08

Partnered - - 56 72 46

Unmarried 40 34 44 28 4

Separated/divorced 203 228 317 332 285

Widowed 4 2 2 0 0

Partner in prison 1 1 2 2 0

Partner serving abroad 8 34 0 1 1

Other 18 13 46 63 12

Presenting Issue

On referral, it’s not always possible to categorise a client according to their need. The need they present with (Table 4) is not always the total picture. However, the presenting issue is a measure of the needs of the clients as they see it. Domestic violence continues to be the main reason people are referred or refer to us.

Table 4Presenting Issueall clients

03/04 04/05 05/06 06/07 07/08

Children’s behaviour 48 43 57 31 13

Debt/finances 35 21 19 11 2

Domestic violence 98 133 269 358 276

Drugs/alcohol 2 2 1 2 1

Homelessness 2 3 9 2 0

Housing 25 28 21 9 4

Mental health 37 51 47 13 1

Perpetrator of DV 5 39 40 36

Rural/isolation 22 26 4 3 3

Separation/divorce1 22 12

Under 182 3 - - - -

Under 252 2 - - - -

1. new category added 06/072. categories not used after 03/04

Once again the percentage of clients presenting with DV issues has increased: it is now 79% compared with 72% in 06/07 and 58% in 05/06.

Project Uptake

Floating support continues to be the main type of support we provide. This usually involves ‘home’ visits at a safe place. To compliment the floating support we have group initiatives and other specific projects (Table 5). Demand for our projects has remained fairly steady considering our


reduced capacity for much of the year.

Table 5Project Uptakeall clients

03/04 04/05 05/06 06/07 07/08

Floating support1 252 261 321 290 229

Art workshops 22 23 14 12 2

Making Changes Workshops

20 9 12

Children’s DV support2 23 62 61 50

Perpetrator programmes

5 39 46 45

IDAP 69 4

Other 10 11 6

1. includes Women’s Safety Worker and Newburn House 2. Includes KidzPace

District Uptake

It is clear there has been a reduction in support provided in North and West Wiltshire (Table 6). The reason for this has been explained above. Other districts have received broadly the same level of support as last year. The reduction in numbers from Swindon reflects the return of the IDAP women’s safety role to Wiltshire Probation Service.

Table 6District Uptakeall clients

03/04 04/05 05/06 06/07 07/08

Kennet 13 39 82 70 67

North Wiltshire 60 87 89 89 372

Salisbury 23 36 97 99 104

Swindon1 33 5

West Wiltshire 174 144 180 178 942

Other 4 6 18 29 41

1. Swindon Borough added 06/07 2. Reduced capacity in these districts

Monthly Uptake

There is a slight seasonal uptake roughly corresponding to the school year (Table 7). The change is not normally dramatic but there is a noticable increase following school holidays; especially Easter, Christmas and the summer break. It’s unclear at this time why there was a small number of referrals recorded in March.

Table 7Monthly Uptakeall clients

03/04 04/05 05/06 06/07 07/08

April Easter 36 48 38 31 47

May 10 18 28 41 38

June 20 25 43 45 36

July Summer break 22 29 31 34 28

August Summer break 18 25 37 46 23

September 21 19 61 26 33

October 29 25 51 32 14

November 12 24 42 55 39

December Christmas 22 13 24 35 23

January 38 29 43 52 24

February 28 34 32 50 34

March Easter 18 23 36 51 9

Monthly average 23 26 39 42 29

Highlighted figures show peaks in demand

Equal Opportunities

There are 6 types of discrimination that are legislated against: age, disability, ethnicity, gender, religious/spiritual belief, sexual orientation. For each service user we record data on age (Chart 1), ethnicity (Chart 2) and gender (Chart 3).

Wiltshire has a population that is 98.5% white British with fewer than average 15-30yo and slightly more than average 30-50yo. (2001 Census)

There are many ethnic groups represented within the military population, which by its nature is often transitory, and includes people from many Commonwealth countries. Trowbridge has the second largest Moroccan community outside of Morocco.

In the past few years we have seen an increase in the number of male victims of domestic abuse seeking our support. While we can offer one-to-one support we are unable to offer group work to such a small number of people. Similarly, we have been asked if we can provide a group for female perpetrators. We are investigating the possibility of developing this work.

Equity of service delivery across Wiltshire is measured by recording referrals from each town (Chart 4). The major towns in each district are well represented, and, proportionally, so are many of the smaller ones.


Chart Chart 1

Page 1

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29

84

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Pew

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Salisbu

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Tidw

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Chipp

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Calne

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Wilton

Woo

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Chart 4Referrals by Townall adult clients

White British

93%

Asian other

1%Black African

1%

Black Caribbean

0%

Mixed

White/Black

Caribbean

0%

Other

4%Not known

0% White other

1%

White European

0%

Male

12%

Female

88%

30-39

53%

40-49

20%20-29

21%

< 15

0%

60 +

1%

16-19

2%

50-59

3%

Chart 2Referrals by Ethnicityall adult clients

Chart 3Referrals by Genderall adult clients

Chart 1Referrals by Age Groupall adult clients


Stained glass made by the residents of Newburn House


Financial ReportThe Board of Trustees

Paul Shotton BA(Hons) Derrik Copeland FCIS Stephen Foster BSc PhD ACA Cindy Ervine LLB Gillian Al Bader BA MBA Barbara Taylor Janet Repton Alison Irving Rosie MacGregor (from 26th September 2007) Shiela Kimmins JP (from 26th September 2007)

Nancy Nicholl (retired 26th September 2007) Myra Heydon (retired 18th July 2007) Tom James (retired 26th September 2007) Cachelle Wilson (retired 20th June 2007) Chairman Paul Shotton BA(Hons)

Company secretary Derrik Copeland FCIS

Treasurer Stephen Foster BSc PhD ACA

Registered office 29 Duke Street Trowbridge Wiltshire BA14 8EA

The trustees, who are also Directors for the purposes of the Companies’ Act, have pleasure in presenting their report and the unaudited financial statements of the charity for the year ended 31 March 2008.

LEGAL AND ADMINISTRATIVE DETAILS OF THE CHARITY

Splitz Support Service is a company limited by guarantee without a share capital, and is a registered charity.

Registered Company Number: 3360057Registered Charity Number: 1064764

Bankers

Caf Bank LimitedKings Hill AvenueKings HillWest MallingKentME19 4JQ

Accountant

Thomas & Company - Chartered Accountants11a Silver StreetTrowbridgeWiltshireBA14 8AA

OBJECTIVES OF THE CHARITYThe objects of the charity are to relieve children of families who are in need of care and protection by negotiating for the provision of day care & other charitable facilities and by counselling the parents of such children in relation thereto and to relieve the

needs of adults where those needs arise as a result of them experiencing domestic violence, separation or divorce, in the United Kingdom and Europe.

REVIEW OF DEVELOPMENT, ACTIVITIES & ACHIEVEMENTSThe mission of Splitz Support Service is to continue:

* To be a charity which has the ambition, focus and capacity to serve the people who need our services; balancing the need for growth with the protection of the vulnerable and disadvantaged.

* To encourage our service users to engage with and contribute towards our vibrant communities and strive to ensure that all our services are excellent and inclusive.

* To provide high quality caring services, giving practical help, advice and compassionate support in ways that increase people’s independence and choice, enabling them to live safe, healthy and positive lives by working with a variety of partners.

The Trustees agree that the organisation has satisfactorily achieved its objectives in the last 12 months through core work and the development of projects.

During the year the service has provided support to 348 new families who care for 638 children. They have been helped to identify, come to terms with and overcome their personal difficulties. The underpinning aim of all our work is to enable vulnerable people to achieve and sustain their own independence. All our services are free of charge to service users.

DOMESTIC VIOLENCE

* PALOMA PROJECT (Women)Approximately 80% of our service users were women with experience of domestic violence and abuse. With partnership funding we established the Paloma project in January 2008 to provide support to victims through our “one to one” home visiting service as well as special additional help through the “Making Changes” workshops and the Freedom Programme. Some also participated in the Art Workshops.

* CHILDRENTo enable us to continue to provide services for children who had witnessed and/or experienced domestic violence in the home, an additional three year commitment of funding was awarded from BBC Children in Need. We are grateful to the Herbert and Peter Blagrave Trust who have awarded us ‘top up’ funding. This project provides ‘one to one’ support work and structured group initiatives. This project is provided in the two districts of Kennet and Salisbury. * KIDZPACE Comic Relief have awarded us a three year funding package which will enable us to continue working with young people (13 – 15) who, having witnessed/experienced domestic violence at home, are at risk of ‘disengagement’ from school and becoming dysfunctional. This extremely successful project provides ‘one to one’ support and structured group initiatives (based on the Ontario model) and operates in the two districts of North & West Wiltshire.


* MEN’S GROUPSWe completed the three year pilot Voluntary Perpetrator Programme which enables men to learn a variety of strategies to take responsibility for and change their violent behaviour. This was funded by the Henry Smith Charity and the LankellyChase Foundation. The South Wiltshire group began in February 2005 and we began the West Wiltshire group in September 2005.Each group can accommodate 8 - 12 participants who commit to the 30 week programme (5 modules of 6 weeks). This is a rolling programme and men can usually join at the beginning of a module. On completion the participants use the monthly Relapse Prevention Groups. A key part of this project is the Women’s Safety Worker; who’s role is to proactively reach out to the partners/victims of the participants and provide safety planning, information and advice.

*PROBATION CONTRACTWe provided a part time Women’s Safety Worker to the ex/wives ex/partners of men attending the court mandated IDAP programme provided by Probation. (Integrated Domestic Abuse Programme). This was a short term project during which time it became obvious, with over 100 referrals, that the work required far more time than we were funded to provide. After useful and productive discussions with the Probation Service we agreed for them to take the service back ‘in house’ in July 2007.

Splitz is one of very few organisations nationally to provide all three elements of domestic violence services - for women, for children and for men.

Splitz continues to be considered a “leading light” in the specialist area of domestic violence.

ART WORKSHOPSWe have provided a rolling programme of Art Workshops in Devizes. Each set of Art Workshops consists of 10 sessions with an art tutor and use of a mobile crèche which is free to service users. The service users were all vulnerable women with very young children. This piece of work has proved to be very popular and evaluations indicate that participants improve considerably in self esteem and confidence.

CHIPPENHAMThe Chippenham Borough Lands Charity continues to support our work in their area of benefit. Almost all of the service users were vulnerable, disadvantaged lone parent families.

SURESTART WARMINSTER CHILDREN’S CENTREWe continued to provide outreach and facilitate group initiatives. From March – November 2007, we worked in partnership with the County Council to provide services to families with small children.

NEWBURN HOUSEOur partnership with Westlea Housing Association continues to flourish and the work at Newburn House has proved effective with several residents moving on successfully into independence and who continue to receive ongoing support to ensure sustainable tenancies.

THE CRISIS FUNDThis is for the purpose of meeting the emergency needs of particular families. A grant is specifically raised and then administered on an individual basis.

COMMUNITY DEVELOPMENT (Salisbury and Kennet)The development of our services in these two additional districts has increased steadily over the last three years. The project is supported by the Big Lottery Fund who have awarded us subsequent, three year funding to continue the development; with the full amount required for 2006/7, and half the required amount for 2007/8 and 2008/9.

COMMUNITY4The consortium with DHI (Drugs and Homeless Initiative), Westlea Housing Association and Alabare Christian Care Centres is working effectively providing a generic, housing related floating support service. This ‘Supporting People’ contract began in July 2006. Each district of Wiltshire has a team of staff made up from each partner organisation with a Support Co-ordinator providing case load supervision. Referrals can be made via the Community4 website or by phone.

BUDDY SCHEMEWe have employed a Project co-ordinator to recruit a small team of volunteers who are training to become mentors for service users who no longer require structured support. We are members of the Mentoring and Befriending Foundation and are working towards National accreditation for Approved Provider Standard. We are also seeking Investors in Volunteers with a view to acquiring sustainable funding for this project.

SERVICE USER FORUMThe aim of this initiative is to give our service users an opportunity to get together safely to give us feedback on services they have received, to inform us about services they would like us to provide, and to tell us about any improvements we could make. These are valuable opportunities for us; whilst alleviating loneliness and isolation for the participants.

WEB SITEThe web site has been improved, updated and refreshed and now includes “on line” referral forms for core service and the perpetrator programme. Agencies and individuals are able to use this referral process securely. We also advertise staff vacancies using this vehicle. It continues to be attractive and user friendly.

AWAYDAYOur Awayday in October 2007 focussed on team building with staff and trustees; giving all an effective tool to get to know each other and work together in a very different, but structured environment.

BUSINESS PLAN 2005 -10Our business plan illustrates the need to strengthen our organisational infrastructure and look at ways of splitting the functions performed by our Chief Executive into strategic, operational, fundraising, HR and administration. We will achieve some of this through ‘full cost recovery’. We are also aiming to achieve accreditation with a number of our projects including the Voluntary Perpetrator Programme and the ‘Buddy Scheme’.

STAFFDuring the year we employed 21 members of staff, some part time and some full time, as well as several sessional workers providing a range of services. All of our members of staff are to be commended for their dedication and commitment to the organisation and its work. They all participate enthusiastically


in team meetings, Away Days, training and supervision opportunities. There are a number of other professionals who are employed on a sessional basis whose contribution is considered to be of vital significance to the well being of our service including the art tutors, the mobile crèche workers, the group facilitators and the external supervisors.

ORGANISATIONSplitz Support Service is an independent registered Charity and Charitable Company Limited by Guarantee. It is not a local branch of any National Charity or organisation.

FINANCIAL REVIEWThe attached financial statements show a surplus for the year to 31 March 2008 of £12,132 (2007 Surplus £24,398). We have ended the financial year in a healthy position. We are confident that the objective of generally having a balance of income over expenditure will continue to be achieved through diligent and appropriate fundraising activities.

FINANCIAL RESERVES POLICYIn accordance with guidelines issued by the Charity Commissioners, The Trustees have adopted a policy regarding financial reserves who aim to hold up to six months running costs in unrestricted funds ensuring that there are adequate funds to ensure that the Charity is able to meet all current and known future liabilities.

RISK REVIEWThe Trustees have conducted their own review of the major risks to which the Charity is exposed and systems have been established to mitigate those risks. Internal risks are minimised by the implementation of procedures for authorisation of all transactions and projects and to ensure consistent quality of delivery for all operational aspects of the charitable company. These procedures are periodically reviewed to ensure that they still meet the needs of the charity.

INVESTMENT POWERS AND RESTRICTIONSAs indicated in the charity’s Memorandum of Association.

RESULTSThe results for the year and the charity’s financial position at the end of the year are shown in the attached financial statements.

TRUSTEES’ RESPONSIBILITIESCompany law requires the trustees to prepare financial statements for each financial year which give a true and fair view of the state of affairs of the charity at the end of the year and of the incoming and outgoing resources for the year then ended.

In preparing those financial statements, the trustees are required to select suitable accounting policies and then apply them consistently, making judgements and estimates that are reasonable and prudent. The trustees must also prepare the financial statements on the going concern basis unless it is inappropriate to presume that the charity will continue its activities.

The trustees are responsible for keeping proper accounting records which disclose with reasonable accuracy at any time the financial position of the charity and to enable them to ensure that the financial statements comply with the Companies Act 1985. The trustees are also responsible for safeguarding the assets

of the charity and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

Signed by order of the trustees

PAUL SHOTTONChairman

Approved by the trustees on 23rd July, 2008


Accountant’s Report

ACCOUNTANT’S REPORT TO THE MEMBERS OF SPLITZ SUPPORT SERVICE

I report on the unaudited accounts for the year ended 31 March 2008 set out on pages 30 to 39.

RESPECTIVE RESPONSIBILITIES OF THE TRUSTEES AND THE REPORTING ACCOUNTANTS

As described on page 28 the trustees of the charity are responsible for the preparation of the accounts, and they consider that the charity is exempt from an audit (under section 43(2) of the Charities Act 1993 (the Act) as amended by section 28 of the Charities Act 2006). It is my responsibility to carry out procedures designed to enable me to report my opinion.

BASIS OF OPINION

My work was conducted in accordance with the Statement of Standards for Reporting Accountants, and so our procedures consisted of comparing the accounts with the accounting records kept by the charity, and making such limited enquiries of the officers of the charity as I considered necessary for the purposes of this report. These procedures provide only the assurance expressed in our opinion.

OPINION

In my opinion:

(a) the accounts are in agreement with those accounting records kept by the charity under section 221 of the Companies Act 1985;(b) having regard only to, and on the basis of, the information contained in those accounting records: (i) the accounts have been drawn up in a manner consistent with the accounting requirements specified in section 249C(6) of the Act; and (ii) the charity satisfied the conditions for exemption from an audit of the accounts for the year specified in section 249A(4) of the Act as modified by section 249A(5) and did not, at any time within that year, fall within any of the categories of companies not entitled to the exemptions specified in section 249B(1)(a) to (f).

THOMAS AND COMPANYChartered Accountants

11a Silver StreetTrowbridgeWiltshireBA14 8AA

23 July 2008


Statement of Financial Activities

Note Unrestricted Funds

£

RestrictedFunds

£

Total Funds2008

£

Total Funds 2007

£

INCOMING RESOURCES

From generating funds

Donations 2 - - - 1,125

Income from charitable trading activities

Grants receivable 3 254,265 180,431 434,696 379,123

Interest receivable 5 10,720 - 10,720 7,949

TOTAL INCOMING RESOURCES 264,985 180,431 445,416 388,197

RESOURCES EXPENDED

Charitable expenditure:

Costs in furtherance of charitable objects 6

Cookery project equipment, crisis payments and art workshops

- 4,526 4,526 999

Staff costs 164,614 168,303 332,917 206,623

Support costs 6 51,235 36,285 87,520 40,269

Governance costs, management and administration 7 6,736 - 6,736 113,130

222,585 209,114 431,699 361,021

Loss on disposal of fixed assets 1,585 - 1,585 2,778

TOTAL RESOURCES EXPENDED 8 224,170 209,114 433,284 363,799

NET INCOME FOR THE YEAR BEFORE TRANSFERS 9 40,815 (28,683) 12,132 24,398

Transfer between funds (1,519) 1,519 - -

NET MOVEMENT IN FUNDS FOR THE YEAR 39,296 (27,164) 12,132 24,398

Reconciliation of funds

Balances brought forward 115,129 48,835 163,964 139,566

Balance carried forward 154,425 21,671 176,096 163,964

The charity has no recognised gains or losses other than the results for the year as set out above.All of the activities of the charity are classed as continuing.


Note 2008£

2007£

INCOME 434,696 380,248

TOTAL EXPENDITURE 8 431,699 361,021

OPERATING SURPLUS/(DEFICIENCY) 2,997 19,227

Loss on disposal of fixed assets (1,585) (2,778)

OTHER INCOMEInterest receivable and similar income 5 10,720 7,949

NET RETAINED SURPLUS/(DEFICIENCY) FOR THE FINANCIAL YEAR 12,132 24,398

All of the activities of the charity are classed as continuing.

Income and Expenditure Account


Balance Sheet

Note 2008£

2008£

2007£

FIXED ASSETS

Tangible assets 10 9,839 11,768

CURRENT ASSETS

Debtors 11 28,552 14,948

Cash at bank and in hand 169,876 171,187

198,428 186,135

CREDITORSAmount falling due within one year 12 (32,171) (33,939)

NET CURRENT ASSETS 166,257 152,196

TOTAL ASSETS LESS CURRENT LIABILITIES 176,096 163,964

NET ASSETS 176,096 163,964

FUNDS

Restricted income funds 14 21,671 48,835

Unrestricted income funds 13 154,425 115,129

TOTAL FUNDS 176,096 163,964

The trustees are satisfied that the charity is entitled to exemption from the provisions of the Companies Act 1985 (the Act) relating to the audit of the financial statements for the year by virtue of section 249A(1), and that no member or members have requested an audit pursuant to section 249B(2) of the Act.

The trustees acknowledge their responsibilities for:

(i) ensuring that the charity keeps proper accounting records which comply with section 221 of the Act, and

(ii) preparing financial statements which give a true and fair view of the state of affairs of the charity as at the end of the financial year and of its surplus or deficiency for the financial year in accordance with the requirements of section 226, and which otherwise comply with the requirements of the Act relating to financial statements, so far as applicable to the charity.

These financial statements were approved by the members of the committee on the 23 July 2008 and are signed on their behalf by:

Paul Shotton BA(Hons) Stephen Foster BSc PhD ACA Chairman Treasurer


1. ACCOUNTING POLICIES

Basis of accounting

The financial statements have been prepared under the historical cost convention and in accordance with the Statement of Recommended Practice “Accounting and Reporting by Charities” (SORP 2005) and the Companies Act 1985.

Cash flow statement

The trustees have taken advantage of the exemption in Financial Reporting Standard No 1 (revised) from including a cash flow statement in the financial statements on the grounds that the charity is small.

Fund accounting

Unrestricted funds are available for use at the discretion of the trustees in furtherance of the general objectives of the charity.•

Designated funds are unrestricted funds earmarked by the trustees for particular purposes.•

Restricted funds are subjected to restrictions on their expenditure imposed by the donor or through the terms of an appeal. •

Incoming resources

All incoming resources are included in the statement of financial activities when the charity is entitled to the income and the amount can be quantified with reasonable accuracy. The following specific policies are applied to particular categories of income:

Voluntary income is received by way of grants, donations and gifts and is included in full in the Statement of Financial Activities • when receivable. Grants, where entitlement is not conditional on the delivery of a specific performance by the charity, are recognised when the charity becomes entitled to the grant.

Donated services and facilities are included at the value to the charity where this can be quantified. The value of services provided • by volunteers has not been included in these accounts.

Resources expended

Expenditure is recognised on an accrual basis as a liability is incurred. Expenditure includes any VAT which cannot be fully recovered, and is reported as part of the expenditure to which it relates:

Costs of generating funds comprise the costs associated with attracting voluntary income.•

Charitable expenditure comprises those costs incurred by the charity in the delivery of its activities and services for its • beneficiaries. It includes both costs that can be allocated directly to such activities and those costs of an indirect nature necessary to support them.

Governance costs include those costs associated with meeting the constitutional and statutory requirements of the charity and • include costs linked to the strategic management of the charity.

All costs are allocated between the expenditure categories of the SOFA on a basis designed to reflect the use of the resource. • Costs relating to a particular activity are allocated directly, others are apportioned on an appropriate basis e.g. floor areas, per capita or estimated usage as set out in the notes to the accounts.

Fixed assets

Fixed assets are stated at cost less accumulated depreciation. The costs of minor additions are not capitalised.

Depreciation

Depreciation is calculated so as to write off the cost of an asset, less its estimated residual value, over the useful economic life of that asset as follows:

Fixtures & Fittings 25% straight line

Notes


2. VOLUNTARY INCOME

Donations, legacies and similar incoming resources

UnrestrictedFunds

£

Restricted Funds

£

Total Funds2008

£

Total Funds2007

£

- - - 1,125

3. GRANTS RECEIVABLE

Incoming resources from Charitable Activities

UnrestrictedFunds

£

RestrictedFunds

£

Total Funds2007

£

Total Funds2006

£

Wiltshire County Council 5,699 - 5,699 6,280

West Wiltshire District Council 2,000 - 2,000 5,269

Other Local Councils 1,882 - 1,882 2,000

29 Duke Street set-up donations 1,000 - 1,000 7,812

The Wakeham Trust - 1,000 1,000 -

West Wilts Perpetrator Fund - 8,999 8,999 -

Supporting People - - - 15,000

Room Hire - - - 819

Community4 217,584 - 217,584 154,901

Westlea Housing Association - 29,155 29,155 33,768

Norie Trust - - - 2,500

Crisis Fund - 2,390 2,390 -

Charles Hayward Foundation - 12,500 12,500 7,500

Llewellen Palmer Trust - 3,750 3,750 -

Garfield Weston Foundation - 2,500 2,500 -

Wiltshire Police Authority 20,000 - 20,000 -

Big Lottery Fund - 26,862 26,862 53,692

Connexions - - - 13,466

Wiltshire Probation Office - 2,836 2,836 11,389

LankellyChase Foundation - 3,750 3,750 13,416

Henry Smith Charity - 11,250 11,250 11,917

BBC Children in Need - 23,088 23,088 20,369

Comic Relief - 14,799 14,799 -

H&P Blagrave Trust - 1,400 1,400 -

R J Harris Charitable Trust - - - 500

William ‘Doc’ Couch Trust - 3,880 3,880 -

Community Foundation - 6,825 6,825 -

SureStart - 12,979 12,979 1,622

Lloyds TSB Foundation - 9,375 9,375 9,125

Other 6,100 - 6,100 1,778

Chippenham Borough Lands Charity - 3,000 3,000 6,000

Hayley Richards fund - 93 93 -

254,265 180,431 434,696 379,123

The above figure for grant income includes monies where the receipt has unconditionally been confirmed at the year end although the money has not yet been received (accrued income) and excludes elements of grants received but which relate specifically to future periods (deferred income).


4. CHARITABLE TRADING INCOME

There are no direct trading activities.

5. INTEREST RECEIVABLEUnrestricted

Funds£

RestrictedFunds

£

Total Funds2008

£

Total Funds2007

£

Bank interest receivable 10,720 - 10,720 7,949

6. COSTS IN FURTHERANCE OF CHARITABLE OBJECTS

UnrestrictedFunds

£

RestrictedFunds

£

Total Funds2008

£

Total Funds 2007

£

Provision of charitable services:

Wages and salaries 164,614 168,303 332,917 206,623

Crisis payments - 1,425 1,425 999

Art workshop costs - 1,148 1,148 -

Cookery project - 1,953 1,953 -

164,614 172,829 337,443 207,622

Support costs:

Travel costs 13,678 10,888 24,566 21,362

Staff training 8,386 3,436 11,822 4,293

Rent and room hire 11,175 3,193 14,368 4,539

Telephone 6,337 3,254 9,591 7,047

Printing, postage and stationery and advertising 4,233 6,230 10,463 1,484

Utilities 2,103 660 2,763 -

Computer, internet expenses 1,662 - 1,662 -

Insurance 1,884 1,464 3,348 -

Accountancy - 3,113 3,113 -

Creche costs - 2,982 2,982 1,135

Sundry expenses 1,349 1,065 2,414 409

Repairs 428 - 428 -

215,849 209,114 424,963 247,891

Analysis of provision of charitable services:

Staff costs£

Grants paid£

Total 2008£

Total 2007£

Wages and salaries 164,614 168,303 332,917 206,623

Crisis payments - 1,425 1,425 999

Art workshop costs - 1,148 1,148 -

Cookery project - 1,953 1,953 -

164,614 172,829 337,443 207,622


7. GOVERNANCE COSTS

Governance costs, management and administration

UnrestrictedFunds

£

RestrictedFunds

£

Total Funds2008

£

Total Funds2007

£

Salaries - - - 78,557

Office costs 6,735 - 6,735 32,996

Accountancy fees - - - 1,570

Legal and professional - - - -

Interest payable 1 - 1 7

6,736 - 6,736 113,130

8. TOTAL RESOURCES EXPENDED

Staff Costs

£

Depreciation

£

Other Costs

£

Total Funds2008

£

Total Funds2007

£

Direct charitable expenditure 332,917 - 92,046 424,963 247,891

Management and administration - 3,127 3,608 6,735 113,123

332,917 3,127 95,654 431,698 361,014

Total expenditure:

In Statement of Financial Activities 431,698 361,014

Interest payable and similar charges 1 7

Loss on disposal of fixed assets 1,585 2,778

In Statement of Financial Activities as above 433,284 363,799

The aggregate payroll costs were:2008

£2007

£

Wages and salaries 307,507 263,719

Social security costs 25,410 21,461

332,917 285,180

Particulars of employees:The average number of staff employed by the charity during the financial year amounted to:

2008No

2007No

Average number of total staff 20 16

Other costs:2008

£2007

£

Premises 23,762 26,868

Legal and professional 3,113 1,570

Other 70,364 45,892

97,239 74,330


9. OPERATING SURPLUS/DEFICIT

Operating surplus/deficit is stated after charging: 2008£

2007£

Depreciation 3,127 4,282

10. TANGIBLE FIXED ASSETS

Fixtures & fittings£

COST

At 1 April 2007 17,129

Additions 2,783

Disposals (1,585)

At 31 March 2008 18,327

DEPRECIATION

At 1 April 2007 5,361

Charge for the year 3,127

Disposals -

At 31 March 2008 8,488

NETT BOOK VALUE

At 31 March 2008 9,839

At 31 March 2007 11,768

11. DEBTORS

2008£

2007£

Other debtors 25,802 9,256

Prepayments 2,750 5,692

28,552 14,948

12. CREDITORS

Amounts falling due within one year

2008£

2007£

Trade creditors 4,211 8,449

Accruals and deferred income 27,960 25,490

32,171 33,939


13. UNRESTRICTED INCOME FUNDS

Balance at1 April 2007

£

Incoming

£

Outgoing &Transfers

£

Balance at31 March

2008£

General Fund 106,040 27,401 8,624 142,065

Community4 9,089 217,584 (226,792) (119)

Wiltshire Police Authority - 20,000 (7,521) 12,479

115,129 264,985 (225,689) 154,425

14. RESTRICTED INCOME FUNDS

Balance at1 April 2007

£

Incoming

£

Outgoing &Transfers

£

Balance at31 March

2008£

Westlea Housing Association : Newburn House 10,182 29,155 (39,412) (75)

Garfield Weston Foundation : Community Involvement - 2,500 (3,024) (524)

Crisis Fund : Individuals in Need - 2,390 (1,425) 965

The Wakeham Trust : Drop In Centre - 420 (420) -

Community Foundation : Cookery Project - 6,825 (6,825) -

William ‘Doc; Couch : Cookery Project - 3,880 (516) 3,364

The Wakeham Trust : Buddy Scheme - 580 (800) (220)

Big Lottery Fund : Community Involvement 8,845 26,862 (38,684) (2,977)

West Wilts Perpetrator Fund - 8,999 (5,999) 3,000

Teenage Pregnancy Fund 1,001 - (1,001) -

LankellyChase Foundation : Perpetrator Programme 1,071 - (1,071) -

Henry Smith Charity : Perpetrator Programme 1,257 11,250 (7,084) 5,423

Herbert & Peter Blagrave Charitable Trust : Children’s DV - 1,400 (2,680) (1,280)

BBC Children in Need : Children’s DV 12,382 23,088 (36,460) 5,010

Hayley Richards Fund : Domestic Violence Workshops 2,268 93 (2,361) -

LankellyChase Foundation : Children’s DV 3,000 3,750 (6,000) 750

Chippenham Borough lands Charity - 3,000 (3,000) -

Sure Start : The Avenue Children’s Centre 553 12,979 (13,532) -

Charles Hayward Foundation : Kidzpace 2,810 12,500 (10,362) 4,948

Connexions : KidzPace 1,708 - (1,708) -

Children’s Domestic Violence 634 - (634) -

Lloyds TSB Foundation : Monitoring & Evaluation (327) 9,375 (7,798) 1,250

Wiltshire Probation Office : Women’s Safety Worker 3,451 2,836 (6,287) -

Comic Relief : KidzPace - 14,799 (13,679) 1,120

Llewellen Palmer Charity : KidzPace - 3,750 (2,833) 917

48,835 180,431 (207,595) 21,671


NEWBURN HOUSE, the Mother and Baby residential Unit in Trowbridge is provided with funding from Supporting People through Westlea Housing Association.

THE CRISIS FUND is for the purpose of meeting the emergency needs of particular families. A grant is specifically raised and then administered on an individual basis.

ART WORKSHOPS are seen as an effective way to overcoming depression, isolation and low self esteem and is part of the Community Involvement funded by the Big Lottery.

COMMUNITY INVOLVEMENT (Salisbury & Kennet) This project has enabled us to develop services for single parents in two districts of Wiltshire. Funding has been provided by The Big Lottery Fund.

FREEDOM PROGRAMME is for women who have experienced domestic violence and is run in partnership with NCH.

TEENAGE PREGNANCY IMPLEMENTATION FUND is a “pot” being held for service users linked to Newburn House and is used when they are allocated an independent tenancy to help with home set up costs.

“MAKING CHANGES” DOMESTIC VIOLENCE WORKSHOPS have been funded by fundraising by the family of the late Hayley Richards.

CHIPPENHAM FAMILIES is funded by Chippenham Borough Lands Charity for the provision of support services in the Borough.

THE CHILDRENS PROJECT is to provide a Children’s Domestic Violence Support Worker and is funded by BBC Children in Need, LankellyChase Foundation and the Herbert and Peter Blagrave Charitable Trust. KIDZPACE is for teenagers damaged through witnessing domestic violence and is funded by Comic Relief, the Charles Hayward Foundation and the Colonel William Llewellen Palmer Educational Charity.

SURESTART: The Avenue Children’s centre in Warminster is funded through Wiltshire County Council.

COMMUNITY4 is the housing related floating support service funded by Supporting People through Wiltshire County Council.

EVALUATION/MONITORING WORK is funded by Lloyds TSB Foundation.

WOMEN’S SAFETY WORKER for the Integrated Domestic Abuse Programme is funded by the Probation Service. THE VOLUNTARY PERPETRATOR PROGRAMME is to work with perpetrators of domestic violence with funding from The Henry Smith Charity, The LankellyChase Foundation, and the Community Safety Partnership.

PALOMA PROJECT is to provide support to victims of domestic violence and abuse and is funded through Wiltshire Constabulary.

‘BUDDY SCHEME’ is a mentoring scheme for service users who no longer require structured support and is mainly staffed by volunteers.

15. ANALYSIS OF NETT ASSETS (between restricted and unrestricted funds)

Tangiblefixed assets

£

Othernet assets

£

Total

£

Restricted funds 3,923 17,748 21,671

Unrestricted funds 5,916 148,509 154,425

9,839 166,257 176,096

16. COMPANY LIMITED BY GUARANTEE

Splitz Support Service (SORP 2005 Chairty) is a company is limited by guarantee and does not have any share capital.


2008£

2008£

2007£

INCOME

Donations, legacies and similar incoming resources 1,000 1,125

Town, Parish, District and County grants 9,580 185,839

Supporting People - 15,000

Westlea Housing Association 29,155 33,167

Trusts and Foundations 358,515 77,016

Individuals in Need 2,390 -

Big Lottery Fund 26,862 53,692

Other 7,101 14,409

Hayley Richards Fund 93 -

Bank interest receivable 10,720 7,949

445,416 388,197

CHARITABLE EXPENDITURE

Art workshop costs 1,148 -

Crisis payments 1,425 999

Cookery project 1,953 -

Cleaning 1,349 -

Rent and room hire 14,368 4,539

Telephone 9,591 7,048

Computer, internet expenses 1,662 -

Insurance 3,348 -

Accountancy 3,113 -

Printing, stationery and advertising 10,463 1,484

Wages and salaries 332,917 206,623

Travel costs 24,566 21,418

Subscriptions - 105

Staff training 11,822 4,293

Refreshments 64 -

Creche costs 2,982 1,135

Teenage pregnancy grants 1,001 -

Repairs 428 -

Utilities 2,763 247

424,963 247,891

Detailed Statement of Financial Activities

The following pages do not form part of the statutory financial statements which are the subject of the accountant’s report on page 29.


2008£

2008£

2007£

MANAGEMENT AND ADMINISTRATION

Wages and salaries - 78,557

Rent and room hire - 6,175

Utilities - 1,126

Insurance - 2,966

Repairs and maintenance 2,855 419

Subscriptions 486 -

Printing, postage and stationery 135 4,091

IT support - 1,271

Travel expenses - 771

Accountancy fees - 1,570

Volunteer travel 21 -

Sundry expenses 111 499

Set up costs Duke Street - 11,396

(Profit)/loss on disposal of fixed assets 1,585 2,778

Depreciation of fixed assets 3,127 4,282

8,320 115,901

INTEREST PAYABLE

Bank charges and interest payable 1 7

TOTAL EXPENDITURE 433,284 363,799

NET INCOMING RESOURCES FOR THE YEAR 12,132 24,398


Budget Forecast

Expenditure £ £

Service delivery

Children’ DV 35,000

KidzPace 25,000

Paloma 65,000

Community Involvement 27,000

Men’s Groups 33,000

Community4 200,000

Newburn House 24,000

DV Workshops 15,000

Buddy Scheme 25,000

Total 464,000

IncomeGrants & Awards 225,000

Contracts 200,000

Other 10,000

Donations 10,000

Fundraising 19,000

Total 464,000


Denice Dunleavy

Terri Evans

Barry Gent

Karen Wilson

Hobbs Hair & Beauty, Trowbridge

Wiltshire County Council

Wiltshire Community Safety Partnership

Wiltshire Police

Wiltshire Probation

West Wiltshire District Council

Bradford on Avon Town Council

Calne Town Council

Trowbridge Town Council

Westbury Town Council

BBC Children in Need

Big Lottery Fund

Chippenham Borough Lands Charity

Comic Relief

Connexions

Garfield Weston Foundation

Green Dragon, Market Lavington

LankellyChase Foundation

Lloyds TSB Foundation

Market Lavington FC

Mary Webb Trust

Mothers’ Union

Norie Trust

Salisbury Women’s Refuge

St James Trust

The Avenue Children’s Centre, Warminster

The Beatrice Laing Trust

The Charles Hayward Foundation

The Colonel William Llewellen Palmer Educational Charity

The Henry Smith Charity

The Herbert & Peter Blagrave Charitable Trust

The Wakeham Trust

The William ‘Doc’ Couch Trust

The Woodroffe Benton Foundation

Westlea Housing Association

Wiltshire & Swindon Community Foundation

Plus various grants to help Individuals in Need

Thank You

Splitz would like to thank the following individuals, groups, trusts and organisations for their support in 2007-08

Registered Charity: 1064764Company Limited by Guarantee: Registered in England: 3360057

July 2008

Splitz Support Service29 Duke Street, TrowbridgeWiltshire BA14 8EA

www.splitz.org

Telephone 01225 777724 VoIP 05600 763646Facsimile 01225 774405 Text 07912 773043Email [email protected]

Annual Review SPLITZ and Statement of Accounts …...Ahmed Hashim (student) James MacGregor Georgina Ryalls Carole Shanley Charity Information Brief History Splitz Support Service

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