14 November 2007 The Balanced Scorecard perspective Annual report presentation
Mar 20, 2016
14 November 2007
The Balanced Scorecard perspective
Annual report presentation
04/24/23
A Balanced Scorecard provides us a framework that translates strategy into operational plans
DME Strategy
(Kaplan; Norton “The Balanced Scorecard”)
“To achieve our vision, how will we sustain our ability to change and improve?”
Obje
ctiv
esM
easu
res
Targ
ets
Initi
ativ
es
“To satisfy our shareholders and customers, what business processes must we excel at?”
Obje
ctiv
esM
easu
res
Targ
ets
Initi
ativ
esInternal Processes
Skills, Learning & Growth
“To achieve our vision, how should we appear to our stakeholders?”
Obje
ctiv
esM
easu
res
Targ
ets
Initi
ativ
esConsumer & Customer
“To succeed financially, how should we appear to our shareholders?”
Financial Performance
Obje
ctiv
esM
easu
res
Targ
ets
Initi
ativ
es
3
The balanced scorecard approach allows us to look at the business in totality
• As a public service organisation, we have arranged the perspectives of the Balanced Scorecard as follows– Customer
• fulfil our mandate (for the benefit of all)– Internal Processes
• Enable us to deliver– Learning and growth
• by having the necessary knowledge and tools available– Financial
• by securing funding and prioritising the use of financial resources
4
Department key focus areas
• Improve capacity to deliver on our mandate• Ensure security and quality of energy supply• Improve oversight over the industry
compliance to the mining and fuels charter• Implement the MPRDA, continue support to
SMMEs and promote women participation• Focus on youth development programmes
5
Strategic Objectives
Customer and Stakeholder
Internal Processes
Innovation and Learning
Financial
• Actively contribute to sustainable development
• Redress past imbalances
• Implement M&E policies and legislation
• Govern the sector to be healthier, cleaner and safer
• Implement capacity building initiatives
• Develop and retain staff
• Develop and implement appropriate structures, systems, etc
• Develop policies and procedures
• Transform the department
• Ensure effective financial management
DME strategic objectives
6
Customer and Stakeholder perspectiveObjective Measures Targets Actual
performanceInitiatives
Actively contribute to sustainable development
Greater share of renewable energy
250 GWh 25 GWh 1.Subsidy schemes
2.Carbon tradingNumber of connections
• 215000 households
• 1000 schools• 50 clinics
electrified by year end
• 160920 households
• 926 schools• 23 clinics
Building of 13 bulk sub-stations
100% of the identified ownerless and derelict mines
• 13 ownerless and derelict mines
• 11 ownerless and derelict mines were rehabilitated
7
Customer and Stakeholder perspectiveObjective Measures Targets Actual
performanceInitiatives
Redress past imbalances
Increased access to modern energy for low income households
• 10 IeCs
• 20 000 LPG connections
• 5 IeCs
• 10 000
• Establish IeCs• Facilitate LPG
roll-out plan
Access by % of qualifying beneficiaries
75% 71% Monitoring and evaluation of policies on FBE
04/24/23
Customer and Stakeholder perspectiveObjective Measures Targets Actual
performanceInitiatives
Redress past imbalances
Assistance to SMME projects
100% of identified projects
Achieved Assisted 23 SMME projects
Increased number of HDSAs and women participants
5 women led companies
49 women led companies
Processing of applications
Increased number of HDSAs and women participants
25% new rights granted to HDSAs
58% of rights were granted to HDSAs
Processing of applications
Common understanding of the transformation agenda
Industry workshops
13 BEE and Social and Labour Plan workshops held
Held industry workshops on compliance issues
9
Customer and Stakeholder perspectiveObjective Measures Targets Actual
performanceInitiatives
Implement minerals & energy policies and legislations
Uninterrupted supply of fuel
1.Strategic stocks policy report2.Strategic crude oil stocks in reserves
1.Strategic stocks report done
2.10.65 million barrels
1.Security of supply policy review
2.Maintain strategic oil reserves
10
Customer and Stakeholder perspectiveObjective Measures Targets Actual
performanceInitiatives
To govern the minerals and energy sectors to be healthier, safer and cleaner.
Finalise and promulgate MHSA regulations
76 73 Tripartite process
Mine audits conducted
4418 2994 Audits
Mine inspection conducted
15984 11936 Inspections
11
Customer and Stakeholder perspectiveObjective Measures Targets Actual
performanceInitiatives
To govern the minerals and energy sectors to be healthier, safer and cleaner.
Reduction in injuries
20% 0% Inspections and audit
Investigations completed
2675 2494 Investigation conducted
Inquiries Completed
215 165 Inquiries conducted
12
Customer and Stakeholder perspectiveObjective Measures Targets Actual
performanceInitiatives
Govern the sector to be healthier, cleaner and safer
1.Gas pipeline regulations
2. Petroleum Pipelines regulations
1. 30%
2. 30%
1. 30%
2. 20%
1. Develop and consult on regulations
1. NNR Regulations
1. RegulationsPublished
1. Safety Standards
2. Records keeping in an emergency
1. Developed and published Regulations
1. Implementation of Radwaste Policy
1. Formation of National Committee
1. National Committtee on Radwaste Formed
13
Internal processes perspective
Objective Measures Targets Actual performance
Initiatives
Appropriate structures, processes, systems and skills
Operational Petroleum Licensing Systems
100% 80% Design, procure and implement licensing system
Financial policies and procedures
70% completed 60% completed Outsourced the function
Improved turnaround time for processing applications
100% of decisions taken within the prescribed timeframes
70% of decisions taken within the prescribed time frames
Developed a master plan for processing of applications (Sept 2006)
14
Learning and growth perspective
Objective Measures Targets Actual performance
Initiatives
Appropriate structures, processes, systems and skills
Approved workplace skills plan
September 2006
1.Achieved
Report on outcomes and recommendations of the Vulindlela capacity assessment project
January 2007 Cabinet Lekgotla
1.Report presented on target and recommendations approved by Cabinet Lekgotla
1.DPSA and DME initiative
15
Financial perspectiveObjective Measures Targets Actual
performanceInitiatives
Ensure effective financial management
Collect all revenue due to the DME
R121million R191 million
Spend all available resources optimally
• R2.635 billion• Max two matters
of emphasis
• R2.608 billion• Unqualified audit
report