Annual Report - MHVIC

Annual Report

Psychiatric Disability Services of Victoria (VICSERV)

2008

Psychiatric Disability Servicesof Victoria (VICSERV)

SOCIAL INCLUSION • HOUSING AND SUPPORT • HEALTH INEQUALITIES • ECONOMIC PARTICIPATION • SOCIAL INCLUSION • HOUSING AND SUPPORT

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02 02Training and Professional Development

ORGANISATIONAL REPORT »

» Committee of Management 05

» Staff 05

» President and Chief Executive Officer report 06

» Highlights and new directions 08

» Organisational report 12

» Members 18

» Financials 24

• Commitee Report 26

• Statement of Financial Position 27

• Income and Expenditure Statement 28

• Cash Flow Statement 29

• Notes to the Financial Statements 31

• Statement by Members of the Committee 33

• Independent Auditor’s Report 34

Psychiatric Disability Services of Victoria (VICSERV) is the peak body for Psychiatric Disability Rehabilitation and Support Services in Victoria.

These services include housing support, home-based outreach, psychosocial and pre-vocational day programs, residential rehabilitation, mutual support and self help, employment, training and support, carer education, respite and advocacy.

About Us

VICSERV is dedicated to the achievement of the best outcomes for people with a psychiatric disability, their families and their communities.

We do this through:

• promoting the principles and practices of psychosocial rehabilitation

• building and disseminating knowledge• providing leadership• building partnerships• undertaking workforce training and development• promoting quality in service delivery• undertaking advocacy and community education.

The mission statement is underpinned by the following values:

• respect, dignity and responsibility• equity• perseverance• interdependence / interconnectedness• flexibility and responsiveness• honesty and integrity• participation and consultation, and• camaraderie.

We are committed to honoring consumer and carer experience, embracing diversity, promoting a sense of belonging and inclusiveness, and encouraging innovation.

Our Mission ContentsOur Vision

A world of opportunity for people with a psychiatric disability.

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Management

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04 05PresidentElizabeth Crowther Mental Illness Fellowship of Victoria

Vice PresidentMarg Brooks (to November 2007) St Luke’s Anglicare

Caz Healey (from December 2007) Doutta Galla Community Health Service

SecretaryStephen Ward Eastern Access Community Health

TreasurerIan Mclaren Mind Australia

Alys Boase (from September 2008) Eastern Regions Mental Health Association

Loretta Foster Upper Hume Community Health Service

Licia Kokocinski Action on Disability in Ethnic Communities

Chris McNamara SNAP Gippsland

Nicholas Rogers (from March 2008) Neami Ltd

Mark Smith Prahran Mission UnitingCare

Charl Van Wyk (to February 2008) Neami Ltd

Peter Waters (to August 2007) Eastern Regions Mental Health Association

Kelvin Wilson Centacare

Chief Executive OfficerMichael Cassar (to April 2008)

Kim Koop (from May 2008)

Communications and Membership ManagerMatt Clear

Development Manager John Dunton

Sector Training Manager Denise Wissmann (to April 2008)

Corporate Services Manager Bill Wallace

Policy and Research Officer Ben Ilsley (to January 2008)

Resources Coordinator Kristie Lennon

Accountant Noris Zarth

Administration Ros Oh (to November 2007) Lisa Heard

StudentJames Wray (from July to November 2007)RMIT University

Training Support

Lead Trainer Nicky Bisogni

Certificate IV Course CoordinatorXenia Girdler

Carer Respite Project

National Project ManagerChristine Barry (from May 2008)

Project Coordinator Victoria Donal McGoldrick (from May 2008)

Administrative Support Assistant Yasmin Kovacs (from May 2008)

Committee of Management 2007-2008 Staff 2007-2008

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06 07President and Chief Executive Officer Report

MANAGEMENT »

The Hon. Lisa Neville MP, launched the Victorian Government’s green paper Because Mental Health Matters at the conference and many feet have not touched the ground since. I commenced my role as CEO shortly after both events and, like everyone else, I quickly joined the conversation and consultations about the future of mental health services in Victoria. It was a positive time to start in a new role and I have enjoyed the opportunities to meet with members and learn about their aspirations for the sector.

Earlier in 2008, VICSERV experienced a significant change in personnel with the resignation of Denise Wissmann (Training) and Ben Ilsley (Policy), both moving on to new challenges within the community sector. Each made a significant contribution in their final year with VICSERV. Denise was pivotal in the success of the Certificate IV in Mental Health (Non-clinical), which was delivered in the Grampians region. And Ben, in collaboration with Matt Clear and several member organisations, ran a very successful Employment Campaign. Thank you both for your contribution and enduring legacy.

I would also like to acknowledge the contribution of Michael Cassar who resigned from the role of CEO in April. Michael was an active CEO who worked hard to build collaborative partnerships that would benefit VICSERV members, consumers and carers. A significant example of this was his success in securing a two-year contract with the Australian Government Department of Families, Housing, Community Services and Indigenous Affairs (FaHCSIA) to deliver a Family Support and Carer Respite Capacity-building Project. This Project commenced in May 2008.

I would like to acknowledge the funding and support of FaHCSIA and look forward to the opportunity to work with FaHCSIA to further build service capacity.

The wider staff group at VICSERV have worked with great energy and commitment over the financial year, and I extend to them my sincere appreciation for their dedication and hard work. I know the staff group is looking forward to the commencement of new colleagues and the next iteration of our VICSERV team with anticipation.

A long-term link with Melbourne University via the School of Social Work and Nursing continued during this year. Many thanks to Dr Fiona McDermott and her colleagues who continue to support the role of the PDRS sector – this is a valued and important partnership for VICSERV.

I would also like to acknowledge the support of the Victorian Government Department of Human Services, Mental Health and Drugs Division, for their ongoing funding and their active involvement with VICSERV and the PDRS sector.

Finally, I would like to thank the VICSERV Committee of Management, including Elizabeth Crowther as President, for their warm welcome to me as incoming CEO and to acknowledge the significant contribution they make to VICSERV and the development of the sector and mental health services in Victoria.

Kim Koop CEO VICSERV

Consultation regarding the Victorian Government reform commenced in 2007 and culminated in release of the green paper in 2008. This process has reinforced the importance of the PDRS sector in the specialist mental health system. The Hon. Lisa Neville MP is to be congratulated on the vision for a strong community-focused service based on principles of social inclusion and recovery.

In 2007-08 the Committee of Management engaged in a series of strategic discussions with members. The conclusion of this work was the view that better outcomes for people living with serious mental illness will not be achieved simply by doing ‘more of the same’. Our systems must be redesigned around the person not the illness, the community not the institutions or providers. In order to demonstrate an alternative approach and contribute to and promote useful debate, VICSERV has developed four propositional papers. These papers will provide a strategic direction and focus for VICSERV activities in coming years. This process was a major undertaking and I thank the various contributors for their persistence and rigour in shaping these papers. The papers are:

Social Inclusion – An Outcome Measure for the Mental Health Service System – the first in the series and a conceptual introduction to the others

Health Inequalities – Policy and Practice Failure Housing and Support – A Platform for Recovery

Economic Participation: Employment and Education – Changing Outcomes

Also in 2007-08 VICSERV expanded its service capacity building role by successfully tendering for the FaHCSIA funded family support and carer respite project, in collaboration with other state and territory peaks across Australia. This project has resulted in three additional staff in the VICSERV offices. I would like to acknowledge the funding and support of FaHCSIA and I look forward to seeing the results of this project in the coming years.

I would like to acknowledge the important contribution of Michael Cassar, CEO from April 2006 to April 2008, who steered the organisation through a time of rebuilding and the relocation to the new offices in Elsternwick.

Within VICSERV I would like to welcome Kim Koop who commenced as CEO in May 2008, and has already made significant contributions.

Thank you to the staff group who work to support the activities of members, the wider community sector and the Committee of Management.

VICSERV values the positive relationship with the Victorian Government Department of Human Services, Mental Health and Drugs Division and I would like to acknowledge their ongoing funding and active involvement with the PDRS sector.

Finally I would like to acknowledge the work of my fellow Committee of Management members for their willingness to participate in such a wide variety of activities on behalf of VICSERV and the sector.

Elizabeth Crowther President COM

President’s Report Chief Executive Officer’s Report

In contrast to the preceding year when the 21st anniversary celebrations and the recognition of past progress toward VICSERV goals where recognised, the 2007/08 year has been dominated by the potential of mental health reforms in Victoria, the developing role of the PDRS sector and the strengthening of VICSERV capacity.

The past twelve months was a busy time at Psychiatric Disability Services of Victoria (VICSERV), culminating in a very successful conference in May 2008, with close to 1000 participants.

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Highlights and new directions

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08 09

Daniel Fisher and Julie McCrossin at the VICSERV conference.

The conference addressed issues including social inclusion, economic participation, freedom from discrimination as well as specific issues such as appropriate housing and employment opportunities for people with mental illness.

There was something for everyone; with around 1000 participants from across the globe, international keynote speakers Mary O’Hagan and Daniel Fisher, plus The Hon. Bill Shorten and 18 exhibitor stalls, this two-day event proved to be a valuable experience for all.

Some highlights of the conference include the Welcome Address where the Hon. Lisa Neville MP launched Because Mental Health Matters, a consultation paper that foreshadows the Brumby Government’s proposed direction for mental health care over the next decade. Amongst the many successful workshops and presentations, the special panel discussion with Julie McCrossin was well received by many and sparked interesting conversations amongst the audience.

Here’s what some of the participants had to say about their experiences of the conference:

‘It was good to hear about what has been happening out there in the community and how people have “joined the dots.”’ Enfield, SA.

‘I love hearing about peoples’ stories. It helps me to compare my own life to see if what they do to recover would help me,’ Toowoomba, Qld.

‘Words are inadequate to explain the impact of this [Daniel Fisher’s] presentation. What an amazing story,’ Monbulk, Vic.

‘The overall feeling of the conference and participants was inclusive, considerate and hopeful,’ South Melbourne, Vic.

VICSERV received an overwhelming number of abstracts in response to the call for papers on social inclusion, which made choosing abstracts a very challenging task. VICSERV would like to thank the members of the Conference Program Committee who contributed a great deal of their time and support to the final conference program, organisation of presenters, chairpersons and all participants, and the promotion of the event. Joining the Dots… Creating Community mental health conference was made possible through the generous sponsorship of the Victorian and Federal Government.

Joining the Dots... Creating Community, Mental Health Conference

In May 2008, VICSERV hosted the Joining the Dots... Creating Community, international mental health conference at Caulfield Racecourse. The theme, Joining the Dots…Creating Community, acknowledged the range of services that exist and proposed that by joining the dots, we can indeed create the sort of community and community supports we aspire to.

Top left image: From left: Elizabeth Crowther – President VICSERV and Chief Executive Officer Mental Illness Fellowship Victoria, Gill Callister – Executive Director DHS Mental Health and Drugs Division, and the Hon. Lisa Neville MP Minister for Mental Health.

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10Highlights and new directions

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The Community Services and Health Industry Training Board Awards dinner was held at the Plaza Ballroom in Melbourne on 17 July 2008. We are pleased to report that VICSERV and Wodonga TAFE won the award for Innovation in Training and Assessment for the year of 2007. The program’s focus, delivered by VICSERV and designed in partnership with Wodonga TAFE, provides a way for current workers with field experience to gain a qualification that recognises their skills in a non-clinical mental health work setting.

Official VICSERV Opening

On 15 August 2007, our new office in Elsternwick was officially opened by The Hon. Lisa Neville MP. Our office is set up to support workers in the PDRS sector, offering a good-sized training room and a comprehensive Resource Centre.

As part of our Employment Campaign: Open the door to people with mental illness seeking employment, we received approximately 3500 postcards! As part of the work, many of our members and other organisations and groups participated in a postcard campaign to reinforce the key issues. The success of this campaign was marked by the delivery of the postcards earlier this year.

On 27 March 2008, Quinn Pawson, Chief Executive Officer of Prahran Mission UnitingCare, met with The Hon. Bill Shorten MP, Parliamentary Secretary for Disabilities and Children’s Services. Mr Shorten received the postcards and in their meeting, Quinn welcomed the news that the Government is working on the National Mental Health and Disability Employment Strategy. The new Rudd Government has also made a range of announcements that pick up on the issues that were central to our work on this issue.

Thank you to everyone who participated in our campaign to Open the door to people with mental illness seeking employment. Rest assured that this message has been received… and heard!

Congratulations VICSERV and Wodonga TAFE on the Community Services and Health Industry Training Board Award

Building Capacity in Community Mental Health Family Support and Carer Respite Project

Employment Campaign

In July 2007, PDRSS staff in the Grampians region and clinical staff from Ballarat Health Services Psychiatric Services (BHS PS) graduated from the Certificate IV Mental Health (Non-clinical), facilitated by VICSERV and Wodonga TAFE.

This is the first time that training at this level involved clinical staff and was offered across a whole region. Supported by the Victorian Government Department of Human Services and VICSERV, the graduation of around 40 participants is something to be celebrated and highlights best practice and collaboration between services.

A graduation dinner at the Doherty Ballarat Hotel and Convention Centre in July 2008—with invited guests including Gill Callister - Department of Human Services Mental Health and Drugs Division, and Katherine King – Federal Member—was an opportunity to acknowledge the work of a range of agencies and the people who completed this important qualification.

The Building Capacity in Community Mental Health Family Support and Carer Respite Project is funded by the Australian Government Department of Families, Housing, Community Services and Indigenous Affairs (FaHCSIA). The project aims to support existing State and Territory community mental health service infrastructure to offer new opportunities for delivering localised care coordination networks.

VICSERV is the lead contractor for this project, however, all State and Territory peak bodies will work together to develop a consistent approach that builds capacity in existing service approaches that will foster new and innovative family support and respite care options. The National Project Manager, Chris Barry, and the Victorian Project Manager, Donal McGoldrick, commenced in May 2007 and the Administrative Support Assistant, Yasmin Kovacs, commenced in April 2007.

Accepting the award, from left: Xenia Girdler – VICSERV, Denise Wissmann – VICSERV, and Anna Speedie – Wodonga TAFE.

Right image: The Hon. Lisa Neville MP at the VICSERV opening.

From left: Matt Clear – VICSERV, Lucy Macali – ACE and Quinn Pawson – Prahran Mission UnitingCare.

Partnersin RespiteBUILDING CAPACITY IN COMMUNITYMENTAL HEALTH FAMILY SUPPORT AND CARER RESPITE PROJECT

Ballarat Graduation

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ORGANISATIONAL REPORT » ORGANISATIONAL REPORT »

Training and Professional Development

Organisational Report

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12 13

Looking to the future, after having said a reluctant goodbye to Denise in March 2008, we welcomed three experienced and enthusiastic trainers to join our training team.

VICSERV is delighted to have Richard Price, Anthony Stratford and SallyRose Carbines on board and are confident that they will thrive in their roles. We also welcome to our staff team Lead Trainer, Nicky Bisogni, and Certificate IV Course Coordinator, Xenia Girdler.

Welcome our new trainers

From left: Richard Price, Anthony Stratford and SallyRose Carbines.

Training statistics

Our Training and Professional Development programs continue to be highly reviewed and well attended. In fact, with a total of 6,647 training hours delivered (114 hours more than last year) over the last year, an average of 91.7 per cent of overall program participants reported being highly satisfied with the training delivered. The total number of staff who attended VICSERV training programs over the last year also increased from 498 to 542.

However, a highlight of the year for the VICSERV training department (in partnership with Wodonga TAFE) was being awarded the Innovation in Training and Assessment for 2007 for our Certificate IV in Mental Health (Non-clinical).

As we do every year, we aim to respond to and tailor our training programs to the needs and rights of staff around a variety of issues they experience within their daily work. Whilst this is a major part of our practices, our ultimate challenge is to be able to assist in the development of an increasingly complex workforce and service system.

Farewell Denise Wissmann

It came with great regret that we said goodbye to long-standing Sector Training Manager of VICSERV, Denise Wissmann.

During her eleven years at VICSERV, Denise worked hard to develop and grow our training and professional development program. Under her stewardship, the training and professional development program flourished into a highly regarded program both in the PDRS sector in Victoria, within the wider community sector and nationally. This growth and development is due in no small part to the vision and commitment Denise showed.

More on our Training Department

The Victorian Government Department of Human Services continues to support the PDRS sector and our Specialist Training modules and these include: Orientation for New Workers in PDRS services, The Keyworker 1-5 modules (both in Victoria and interstate,) and the annual three-day residential training program – Principles and Practices of Psychosocial Rehabilitation.

Complimenting these training modules are specialist training workshops: Hearing Voices and, in partnership with SPECTRUM, the Borderline Personality workshops. We have also been involved in maintaining the strength of ongoing relationships with key stakeholders, including the Community Services and Health Industry Training Board, the University of Melbourne – School of Nursing and Social Work, with which we ran our Graduate Seminar series, and the Social Work Practice Unit. With our other partner Wodonga TAFE,

we provided the accredited training program Certificate IV in Mental Health (Non-clinical.)

In early 2008, the New Paradigm Training department’s logo was re-branded and this, plus the distribution of tailored promotional brochures, saw increased interest in the area of management training. The management courses (tailored to the PDRS management workforce) offered over the past year included the Diploma of Frontline Management, and Implementing Strategic Change.

Thank you to the following members of our training team for their contribution to the success of our training and professional development department for the year 2007-2008: Nicky Bisogni, Xenia Girdler, Denise Wissmann, John Dunton, Richard Price, SallyRose Carbines, Anthony Stratford, Sheree McDonald, Sarah Jones, Jenny Skewes, Tania Koblar, Rajiv Ramanathan. Our thank yous also extend to the VICSERV Specialist Training partners: LivingWorks, Bernadette Glass, Robert Trett, Adam LeGood and Ian Cogdell.

Welcome to our new trainers

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Networks / Events

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One of the most important ways VICSERV engages with our member organisations, in a range of discussions on issues such as service delivery and policy development in the sector, is through our networks.

These networks include:

• CEO’s Network• Coordinator’s Network• Mutual Support and Self Help Network• PDRSS Prevention and Recovery Care (PARC) Network• PDRS Service Quality Network• PDRSS Consumer Participation Leadership Group

In September 2007, VICSERV held a forum ‘Towards a shared vision’ for the Mutual Support and Self-Help service type within the PDRS sector. The forum was an initiative between VICSERV and the MSSH Network response to the need to increase the profile and viability of this service type and to encourage more engagement and connection with other workers in the field.

This forum provided a valuable opportunity for MSSH services to join with VICSERV in developing a conversation on the future and what this means for both parties.

VICSERV thanks all participants who attended forums in the past year, the many guest speakers and the convenors of the forums whose efforts and enthusiasm have been exceptional.

We also extend our thanks to John Dunton, Development Manager, who actively supported the CEO and Coordinator’s Network over the course of the year. John’s natural ability as a networker and his commitment to learning ensured a supply of speakers and interesting topics for discussion.

Policy initiativesThe Framework for Influencing project grew out of the Sector Outcomes Reform Working Group in the second half of 2007. This project strongly informed the VICSERV response to the Victorian Government Department of Human Services’ green paper Because Mental Health Matters, which was launched by The Hon. Lisa Neville MP at the VICSERV joining the Dots… Creating Community conference. Chaired by VICSERV’s President, Elizabeth Crowther, it included representatives from our membership including Committee of Management members.

The Framework for Influencing papers were the outcome of the project. Each focus area: Social Inclusion, Economic Participation, Health Inequalities, and Housing and Support was informed by a PDRSS champion. We would like to thank these champions, Robyn Duff, Elizabeth Crowther, Caz Healy, and Stephen Ward for their substantive contributions to this body of work. The Framework for Influencing papers will help inform the direction taken by the sector during the coming years in its vital role of advocating on behalf of those affected by mental illness.

Member Census Survey In September 2007, VICSERV conducted a report that had an emphasis on communication channels between VICSERV and its member organisations. This report was subsequent to the 2000 report VICSERV conducted that was based on a census of member organisations and workers. Although the 2007 survey had a low-response rate, the results do provide interesting and useful insights into the PDRS sector, the range of programs offered and the knowledge and experience of staff. They also provide guidance to VICSERV on the needs of organisations and staff in the sector.

The 2000 report examined data supplied by organisations that were full VICSERV members in December 1999 and looked at governance, staff resources and program issues. It also surveyed workers in VICSERV member organisations and described the psychiatric disability workforce in order to inform the design and conduct of training and professional development.

Farewell Ben IlsleyIn January 2008, VICSERV’s Policy and Research Officer, Ben Ilsley, resigned. Ben played an important role in the development and on-going support for a number of VICSERV’s sector networks—including Mutual Support and Self-Help, Consumer Leadership and PARC networks —as well as making a significant contribution in the support work of the Coordinator’s and CEO networks.

Policy and Research

The policy work of VICSERV is driven and informed by the input of our members, other community mental health services and through ongoing information networks. There have been major developments within the policy and research area at VICSERV over the last year, with VICSERV actively participating in discussion around sector developments and initiatives.


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Communications, Membership, Resources

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newparadigmAn important way we keep in touch with and support our members is through our quarterly journal, The Australian Journal on Psychosocial Rehabilitation newparadigm. Our themed journal has moved to being issued seasonally, also incorporating a new regular section dedicated to profiling our member organisations and what they are doing in the sector. We have received lots of positive feedback from newparadigm readers about the great exposure the ‘Your Say’ section offers our members and we look forward to maintaining this important highlight of our journal.

For those who missed out on being part of one of VICSERV’s major highlights for the year – the Joining the Dots… Creating Community mental health conference, the Autumn and Winter editions of newparadigm will help fill in the gaps. The Autumn 2008 edition acts as a pre-curser to the conference, focusing on the intentionally broad theme of Social Inclusion.

The Winter 2008 edition has a post-conference focus and draws upon the key issue that emerged from the conference: Consumer Perspectives.

In September 2007, and in partnership with the Council to Homeless Persons, the two publications Parity and newparadigm were brought together to recognise the issue of Mental Health, Housing and Homelessness.

The 2007/2008 first seasonal Summer edition of newparadigm triggered ongoing discussion with people in the PDRS sector on issues relating to Prevention and Recovery Care (PARC) services. PARC services are an interesting model of care and recovery and this edition gave those involved in this service type a voice on their experiences in the field.

factslineOur fortnightly e-newsletter, factsline, continues to keep hundreds of people in the PDRS sector informed and up to date on sector news and events, training and employment opportunities. With now over 750 individual subscribers, factsline remains an important interactive tool in keeping people connected to the PDRS sector by increasing accessibility to further information such as links to other websites, email contacts and relevant documents.

BookshopThe VICSERV bookshop sells a range of publications tailored to community mental health and PDRS workers and its capacity continues to increase, with five new items added to the booklist in the past year. One of these new items is the report Nowhere to be Safe: Women’s experiences of mixed-sex psychiatric wards compiled by the Victorian Women and Mental Health Network. Since VICSERV supported the launch of the report at the conference in May this year, the report generated significant interest with over 200 copies sold in just a few months through our bookshop.

Resource CentreThe Resource Centre, located at the Elsternwick office, is most commonly utilised by PDRS practitioners, consumers, carers, students and others who have an interest in community-managed mental health. In the last year, close to 200 loans were processed and 165 new items were added to the collection of resources. We are proactive in building on our resources to enhance the Resource Centre’s capacity and due to recent policy initiatives, we are looking to devote a section to government-specific and policy-specific documents that are pivotal to developments within the sector.

The Resource Centre also hosts a wide range of information that is fundamental for our trainers and students. Whether visitors come to browse, conduct their research, photocopy materials or search our online catalogue, the space provided is quiet and comfy and facilitates learning.

WebsiteThe VICSERV website remains a significant source of information for our members, that should enable the efficient sharing of information and ideas around the sector. We have identified the need to redevelop the site to encompass a fresher, more user-friendly and interactive information service. Work has commenced on this redevelopment and we hope to begin 2009 with a more inviting website that will attract new visitors and ultimately improve the level of accessibility in effective support and information we have on offer.

As the Victorian peak body for PDRS services, VICSERV is committed to supporting, resourcing and promoting the work of these services as the sector continues to grow. VICSERV thanks all existing and prospective members for their contribution and leadership in the sector and taking an interest in the work we do.

Over the past year, VICSERV has responded to a large number of requests for information ranging from all aspects of psychosocial rehabilitation, to current policy, sector developments and best practice principles. As always, we endeavour to hold and build on the latest information relevant to the sector and one of the ways in which we do this is through our range of publications and specialised Resource Centre.

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Training and Professional Development


Members

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1918

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MEMBERS »

Ordinary Members

2120

ADEC Psychiatric Disability Support

Anglicare Family Support – Preston

Anxiety Recovery Centre Victoria

ARAFEMI

Aspire

Australian Community Support Organisation (ACSO)

Ballarat Community Health Centre/APROTCH

Best of Care

Bethlehem Community Inc.

Boomerang Club

Carer Respite Southern Region

Centacare – MASC

Centacare – PDSS

Centacare – Supported Housing

Creative House – (Latrobe Community Health Services)

Dianella Community Health Inc.

Doutta Galla Community Health Service

Eastern Access Community Health (EACH) – Administration

EACH – C.A.M.H.A.

EACH – CREST (PDS)

EACH – Groundwork

Employment – Box Hill

EACH – Groundwork Employment – Lilydale

EACH – Groundwork Employment – Ringwood

EACH – Groundwork Employment – Knox

EACH – Halcyon (PDS)

EACH – Intensive Outreach Program

EACH – Lifeworks

EACH – Rivendell Community Support Program (PDS)

Eating Disorders Foundation of Victoria

ERMHA – Administration

ERMHA – Casey/Cardinia

ERMHA – Outreach Program

ERMHA – Aspiration Centre Day Program

Finchley Support Service

Fintry Bank Community Inc.

Francis Foundation Inc.

Gippsland Accommodation + Rehabilitation Support Service (GARSS) – Morwell Site

Geelong Mental Health Consumers Union

Golden City Residential and Support Services

Golden City Residential and Support Services – Loddon Campaspe

Grampians Community Health Centre

Grampians Community Health Centre – Balgartnie

GROW Victoria

Homeground Services Head Office (Outreach Support Service)

Hopesprings

IEMHSA – Administration

IEMHSA – GlenReach

IEMHSA – Mosaic

IEMHSA – Terra Firma/ Keystone

Impact

Inner South Community Health Service – Administration

Inner South Community Health Service (Prahran)

Inner South Community Health Service (St Kilda)

Karingal Inc.

Loddon Mallee Housing and Support Services

Loddon Mallee Housing Services Ltd

Macaulay Community Support Association

Mallee Family Care

Mallee Family Care – Psychiatric Disability Support Program

Mallee Family Care – Swan Hill Disability Support

Mental Health Legal Centre

MHAV Hostels

Mental Illness Fellowship (MIF)

MIF – Barwon Residential Rehabilitation

MIF – Breakaway Respite

MIF – Bromham Place Clubhouse

MIF – Eastern Respite

MIF – Family MSSH Program

MIF – Geelong Branch

MIF – Gippsland MSSH

MIF – HBO Frankston

MIF – Head Office

MIF – Hume MSSH and Respite

MIF – Hume Region Respite Program (Breakaway)

MIF – MI Centre

MIF – Mulberry House

MIF – Mutual Support and Self Help – Frankston Branch

MIF – OMeara House

MIF – Opening Doors

MIF – Shepparton Home- Based Outreach and Support

MIF – TJs

MIF – Warragul Clubhouse

MIF – Wonthaggi Clubhouse

Mind

Mind – Amaroo Day Program and Outreach Service

Mind – Apollo Program

Mind – Appleby Crescent Service

Mind – ARGOS (Rosa Gilbert and Outreach Services)

Mind – Bendigo Program

Mind – Chiron Program

Mind – Denham House and Outreach Support

Mind – Edith Pardy House

Mind – Electra Street Community

Mind – Jacaranda Program (Shepparton)

Mind – Jeshimon House

Mind – Kamara Program

Mind – McPherson Community

Mind – Narana Program and Outreach Service

Mind – Nette Court Program

Mind – Outer East Residential Rehabilitation

Mind – PALS

Mind – Purro-Gunya (Warrnambool)

Mind – Residential Rehabilitation Wodonga

Mind – Sandridge Program

Mind – Seaford Program

Mind – Southern Respite Services

Mind – Trelowarren House

Mind – Victoria Street Program

Mind – Wannik Gunyah

Mind – Wattle Bridge Program

Mind – Western Respite Services

Mind – Wodonga Home-Based Outreach

Mind – Wodonga RRR Program

Mind – Yandina Program

Mind SA

Moonee Valley Psychiatric Disability Services – Boomerang Club

Moreland Community Health Service

Neami Limited

Neami – Darebin

Neami – Splash Art Studio

Neami – Whittlesea

Neami North East

Neami South East Sydney

Norwood Association Inc.

NYCH – Yarra Community Support

Out Doors Inc.

PANDA

Pathways – Clearwater Business Services

Pathways – Geelong Program

Pathways – Rehabilitation and Support Services

Peninsula Support Services – Administration

Prahran Mission

Prahran Mission – Home Based Outreach

Prahran Mission – Job Supply Personnel

Prahran Mission – Open House

Prahran Mission – Psychosocial Rehabilitation Program

Prahran Mission – Second Story

Ramahyuck District Aboriginal Cooperative

Reach Out Southern Mental Health

Reach Out Southern Mental Health – Administration

Reach Out Southern Mental Health – SAILS

Regina Coeli Community Inc.

SNAP – Leongatha

SNAP – Sale

SNAP – Bairnsdale

SNAP – PARC

St Kilda Baptist Benevolent Society “Scottsdale”

St Kilda Drop-In Centre

St Lukes – Bendigo

St Lukes Anglicare – Bendigo PDSS

St Lukes Anglicare – Echuca

St Lukes Anglicare – Management

St Lukes Anglicare – Southern Region

St Marys House of Welcome

The Compassionate Friends Victoria Inc.

The Salvation Army – Gippscare

The Salvation Army – Eastcare

The Salvation Army – Kardinia Network

Trinity Community Support Association Inc.

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MEMBERS »

Associate Members

2322

Access Sunraysia Inc.

Association of Mental Heath Social Workers

Canterbury Road Communtiy Care Unit

BRIT – Health and Community Services

Carers Association Victoria

City of Boroondara – CROP

City of Moonee Valley – Community Services

Crisis Support Services

Dandenong Valley Job Support Inc.

DirectCare Pty Ltd

Disability Employment Action Centre (DEAC)

E W Tipping Foundation

Encompass Community Services Inc.

Family Planning Victoria

Geelong Mood Support Group

Hanover Welfare Services

Hanover Women’s Service

Helping Hand Aged Care

Inner West Community Care Unit – Norfolk Terrace

Interact Australia

JobCo Employment Service

Kew Neighbourhood Learning Centre

Link In Association Sunshine Coast Inc.

Mallee Accommodation and Support Program Inc.

Mental Health Co-ordinating Council

Mental Health Foundation of Australia

Mental Health Information Services Pty Ltd

Momentum Personnel

Neami Illawarra

Neami Port Adelaide

Neami South West Sydney

Northern Division of General Practice

Northern Metropolitan Institute of Technology

Grant Burkitt

Tracy Colbert

Susan Collett

Valerie Gerrand

Dianne Harris Mentis

Ruth Hayward

Elizabeth Horner

Dorothy James

Tania Lewis

Uyen Nguyen-Carrington

Christine Osborne

Mara Pacers

Peter Riley

Gary Said

Jenny Skewes

Clare Wilding

Upper Hume Community Health – Get Together House

Victorian Mental Illness Awareness Council (VMIAC)

Western Region Health Centre

Western Region Health Centre – HBO

Western Region Health Centre – Outer West Mental Health Programs

Western Region Health Centre – Rocket

Wimmera Uniting Care

Wimmera Uniting Care – Horizons Services

Wise Employment

Womens Information, Support and Housing in the North Inc. (WISHIN)

Yarram and District Health Service

Northwestern Mental Health Training and Development Unit

Personnel Employment

Raphael Centre South West Victoria

Reach Out Southern Mental Health – Conquest Employment

Richmond Fellowship of Queensland

SANE Australia

South Gippsland F.O.C.A.S.

Southern Citizen Advocacy

St John of God Services

St Vincents Mental Health Service

Supported Housing Limited

The NEPS Centre

The Salvation Army – Community Oasis Outreach Service

The Salvation Army – Crossroads Adult Services

The Salvation Army Brunswick Community Program

UnitingCare Wesley Port Adelaide Inc.

Victoria University Social and Community Studies Department

Victorian AIDS Council/Gay Men’s Health Centre

Victorian Women and Mental Health Network

Westgate Community Initiatives Group (WCIG) Employment Services

WCIG–DEN

Westate Federation – Bendigo

Wise Employment

Wise Management Services Ltd

Women’s Health West

YMCA Victoria

Youth Substance Abuse Service (YSAS)

Youthworks – Shire of Yarra Ranges

MEMBERS »

Individual Members

annualreport 2008




Financial Statements

annualreport 2008


24 25

FOR THE YEAR ENDED 30 JUNE, 2008 »

annualreport 2008


Committee MembersThe names of committee members at the date of this report are:

• Elizabeth Crowther• Ian McLaren• Loretta Foster • Nicolas Rogers• Stephen Ward• Margaret Brooks• Chris MacNamara• Licia Kokocinski• Caz Healy• Alys Boase• Mark Smith• Kelvin Wilson

Principal ActivitiesThe principal activities of the association during the financial year were: Peak Body For Psychiatric Services In Victoria.

Significant ChangesNo significant change in the nature of these activities occurred during the year.

Operating ResultThe profit from ordinary activities after providing for income tax amounted to

Year ended Year ended 30 June, 2008 30 June, 2007 $ $ (17,064) (12,696)

Signed in accordance with a resolution of the Members of the Committee on : 29 October 2008

Caz Healy - Vice President

Stephen Ward - Secretary

Committee Report Statement of Financial PositionFINANCIAL STATEMENTS » FINANCIAL STATEMENTS »2726

FOR THE YEAR ENDED 30 JUNE, 2008 » AS AT 30 JUNE, 2008 »

Your committee members submit the financial accounts of the Psychiatric Disability Services Of Victoria (VICSERV) Inc. for the financial year ended 30 June, 2008.

Note 2008 2007

Current AssetsCash assets 992,652 220,562 Receivables 2 152,078 123,083 Sundry Debtors & Prepayments 6,821 6,177 Inventories 3 8,284 5,683

Total Current Assets 1,159,835 355,505

Non-Current AssetsInvestment 5 5 Property, plant and equipment 4 114,826 141,298 Security Deposit 11,333 11,333

Total Non-Current Assets 126,164 152,636

Total Assets 1,285,999 508,141

Current LiabilitiesPayables 5 946,370 143,607 Current tax liabilities 43,571 17,116 Provisions 6 40,858 40,832

Total Current Liabilities 1,030,799 201,555

Note 2008 2007

Non-Current LiabilitiesProvisions 6 8,409 10,872 Equipment Reserve 7 57,409 89,268

Total Non-Current Liabilities 65,818 100,140

Total Liabilities 1,096,617 301,695

Net Assets 189,382 206,446

Members’ FundsRetained profits 189,382 206,446

Total Members’ Funds 189,382 206,446

The accompanying notes form part of these financial statements.

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2928

2008 2007 $ $

IncomeFunding 761,048 550,275 Funding for Redistribution 1,081,200 - Publications 23,939 22,230 Reimbursements 38,731 17,875 Membership Fees 28,904 28,788 Training 315,965 325,404 Conference 193,031 - Interest received 22,930 11,957 Proceeds on Sale of Plant 14,091 47,834 Other income - 2,967

Total income 2,479,839 1,007,330

2008 2007 $ $

ExpensesSalaries & Wages 596,604 465,386 Premises & Equipment 158,240 154,233 Written Down Value of Plant Disposed 12,499 34,304 Conference & Training Costs 404,340 205,181 Relocation Costs - 37,241 Funding Redistribution 1,081,200 - Other Costs 244,020 123,681

Total expenses 2,496,903 1,020,026

Profit from ordinary activities before income tax (17,064) (12,696)

Income tax revenue relating to ordinary activities - -

Net profit attributable to the association (17,064) (12,696)

Total changes in equity of the association (17,064) (12,696)

Opening retained profits 206,446 219,142 Net profit attributable to the association (17,064) (12,696)

Closing retained profits 189,382 206,446

The accompanying notes form part of these financial statements. The accompanying notes form part of these financial statements.

2008 2007

Cash Flow From Operating ActivitiesFunding 2,320,264 754,936 Payments to suppliers and employees (2,119,778) (1,114,335) Interest received 22,930 11,957 Conference 193,031 - Training 286,970 342,279 Other income 102,918 53,985

Net cash provided by (used in) operating activities (note 2) 806,335 49,822

2008 2007

Cash Flow From Investing ActivitiesPurchase of assets (48,336) (112,533) Proceeds on disposal of assets 14,091 47,833

Net cash provided by (used in) investing activities (note 2) (34,245) (64,700)

Net increase (decrease) in cash held 772,090 (14,878) Cash at the beginning of the year 220,562 235,440

Cash at the end of the year (note 1) 992,652 220,562

Income & Expenditure Statement

FINANCIAL STATEMENTS »


Cashflow Statement



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3130

2008 2007

Note 1. Reconciliation Of CashFor the purposes of the statement of cash flows, cash includes cash on hand and in banks and investments in money market instruments, net of outstanding bank overdrafts.

Cash at the end of the year as shown in the statement of cash flows is reconciled to the related items in the balance sheet as follows:

Cash At Bank 992,442 220,262 Cash On Hand 210 300

992,652 220,562

2008 2007 Note 2. Reconciliation Of Net Cash Provided By/Used In Operating Activities To Net Profit

Operating profit (loss) after tax (17,064) (12,696) Loss/(Profit) on disposal of plant (1,592) (13,530) Depreciation & Amortisation 25,203 36,075

Changes in assets and liabilities net of effects of purchases and disposals of controlled entities:

(Increase) decrease in trade and term debtors (30,150) (99,649) (Increase) decrease in prepayments 510 (13,805) (Increase) decrease in inventories (2,600) (5,683) Increase (decrease) in trade creditors and accruals 356,448 104,103 Increase (decrease) in employee entitlements (2,436) (12,010) Increase (decrease) in asset replacement - (14,775) Increase (decrease) in specific purpose funding 478,016 81,792

Net cash provided by operating activities 806,335 49,822

Note 1: Statement of Accounting PoliciesThis financial report is a special purpose financial report prepared in order to satisfy the financial reporting requirements of the Associations Incorporations Act. The committee has determined that the association is not a reporting entity.

The financial report has been prepared in accordance with the requirements of the Associations Incorporation Act and the following Australian Accounting Standards:

AASB 112: Income Taxes AASB 1031: Materiality AASB 110: Post Balance Sheet Events AASB 117: Leases AASB 119: Employee Benefits AASB 107: Statement of Cashflows AASB 116: Property, Plant & Equipment

No other Australian Accounting Standards, Urgent Issues Group Consensus Views or other authoritative pronouncements of the Australian Accounting Standards Board have been applied.

The financial report has been prepared on an accruals basis and is based on historic costs and does not take into account changing money values, or except where specifically stated, current valuations of non-current assets.

The following specific accounting policies, which are consistent with the previous period unless otherwise stated, have been adopted in the preparation of this financial report:

(a) Income tax The association is exempt from income tax.

(b) Inventories Inventories consist of high volume publications and are measured at the lower of cost and net realisable value. Costs are assigned on a specific identification basis and include direct costs and overheads, if any.

(c) Property, plant and equipment Each class of property, plant and equipment is carried at cost or fair value less, where applicable, any accumulated depreciation.

The depreciable amount of all property, plant and equipment are depreciated over the useful lives of the assets to the association commencing from the time the asset is held ready for use.

Leasehold improvements are amortised over the shorter of either the unexpired period of the lease or the estimated useful lives of the improvements.

(d) Cash Cash includes cash on hand and in banks and investments in money market instruments, net of ourstanding bank overdrafts.

(e) Specific Purpose Funding Capital funding is credited to the equipment reserve account when the assets are purchased. Capital funding is amortised, by write back to income, to match the depreciation charged on funded assets during the year.

(f) Revenue Funding Recurring revenue funding is taken to the profit an loss account in the year for which they were provided in order to match income with service expenditure. Revenue funding received where services have not yet been provided, are carried forward in current liabilities and brought to account to match service expenditure in future years.

(g) Other Revenue Other income, including interest received, is brought to account on an accruals basis.

(h) Employee Entitlements Provision is made for the Association’s liability for employee benefits arising from services rendered by employees to balance date. Employee benefits expected to be settled within one year are included in current liabilities. Other benefits are included in non current liabilities. Provision is made for long service leave after six years of service.

The accompanying notes form part of these financial statements.

Cashflow Statement (cont’d)



Notes to the Financial StatementsFINANCIAL STATEMENTS »


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2008 2007

Note 2: ReceivablesCurrent Trade debtors 152,078 123,083

152,078 123,083

Note 3: InventoriesPublications 8,284 5,683

8,284 5,683

Note 4: Property, Plant and EquipmentPlant and equipment:» At cost 51,521 37,859 » Less: Accumulated depreciation (33,649) (23,835)

17,872 14,024

Motor vehicles:» At cost 62,464 59,000 » Less: Accumulated depreciation (22,919) (20,994)

39,545 38,006

Plant and Leasehold Improvements (Funded - See Note 7):» At cost 111,510 106,262 » Less: Accumulated depreciation (54,101) (16,994)

57,409 89,268

114,826 141,298

2008 2007

Note 5: PayablesUnsecured: » Trade creditors 373,601 43,607 » Funding in Advance 572,769 100,000

946,370 143,607

Note 6: ProvisionsCurrent Annual Leave* 21,536 36,280 Long Service Leave* 14,770 - Asset Replacement 4,552 4,552

40,858 40,832

Non Current Long Service Leave* 8,409 10,872

8,409 10,872

* Aggregate employee entitlements 44,715 47,152 liability. There were 10 employees at the end of the year

The Committee has determined that the association is not a reporting entity and that this special purpose financial report should be prepared in accordance with the accounting policies outlined in Note 1 to the financial statements.

In the opinion of the Committee the Income and Expenditure Statement, Statement of Financial Position, and Notes to the Financial Statements:

1. Presents fairly the financial position of Psychiatric Disability Services of Victoria (VICSERV) Inc. as at 30 June, 2008 and its performance for the year ended on that date.

2. At the date of this statement, there are reasonable grounds to believe that the association will be able to pay its debts as and when they fall due.

This statement is made in accordance with a resolution of the Committee and is signed for and on behalf of the Committee by:

Caz Healy - Vice President

Stephen Ward - Secretary

Date: 29 October 2008

2008 2007

Note 7: Equipment ReserveCapital Funding 111,510 106,262 Accumulated Amortisation (54,101) (16,994)

57,409 89,268

Note 8: Operating Lease CommitmentsNot Later Than 12 Months 77,570 82,255 Between 12 Months and 5 years 201,882 286,371

279,452 368,626

Notes to the Financial Statements Members of the Committee

FINANCIAL STATEMENTS » FINANCIAL STATEMENTS »

FOR THE YEAR ENDED 30 JUNE, 2008 »FOR THE YEAR ENDED 30 JUNE, 2008 »

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3534

Report of the Financial ReportWe have audited the accompanying financial report, being a special purpose financial report ofPsychiatric Disability Services of Victoria (VICSERV) Inc. (the association), which comprises thebalance sheet as at 30 June 2008, and the income statement, a summary of significant accountingpolilcies, other explanatory notes and the statement by members of the committee.

Committee’s Responsibility for the Financial Report

The committee of the association is responsible for the preparation and fair presentation of the financial report and has determined that the accounting policies described in Note 1 to the financial statements which form part of the financial report, are consistent with the financial reporting requirements of the Associations Incorporation Act of Victoria and are appropriate to meet the needs of the members. The committee’s responsibilities also include establishing and maintaining internal control relevant to the preparation and fair presentation of the financial report this is free from material misstatement, whether due to fraud or error; selecting and applying appropriate accounting policies; and making accounting estimates that are reasonable in the circumstances.

Auditor’s Responsibility

Our responsibility is to express an opinion on the financial report based on our audit. No opinion is expressed as to whether the accounting policies used, as described in Note 1, are appropriate to meet the needs of the members. We conducted our audit in accordance with Australian Auditing Standards. These Auditing Standards require that we comply with relevant ethical requirements relating to audit engagements and plan and perform the audit to obtain reasonable assurance whether the financial report is free from material misstatements.

Independent Audit Report



An audit involves performing procedures to obtain audit evidence about the amounts and disclosures in the financial report. The procedures selected depend on the auditor’s judgment, including the assessment of the risks of material misstatement of the financial report, whether due to fraud or error. In making those risk assessments, the auditor considers internal control relevant to the entity’s preparation and fair presentation of the financial report in order to design audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the entity’s internal control. An audit also includes evaluating the appropriateness of accounting policies used and the reasonableness of accounting estimates made by the committee, as well as evaluating the overall presentation of the financial report.

The financial report has been prepared for distribution to members for the purpose of fulfilling the committee’s financial reporting under the Association’s Incorporation Act of Victoria. We disclaim any assumption of responsibility for any reliance on this report or on the financial report to which it relates to any person other than the members, or for any purpose other than that for which it was prepared.

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our audit opinion.

Independence

In conducting our audit, we have complied with the independence requirements of Australian professional ethical pronouncements.

Auditor’s Opinion

In our opinion, the financial report of Psychiatric Disability Services of Victoria (VICSERV) Inc. presents fairly in all material respects the financial position of Psychiatric Disability Services of Victoria (VICSERV) Inc. as of 30 June 2008 and of its financial performance for the year then ended in accordance with the accounting policies described in Note 1 to the financial statements.

Name of firm: Ahead For Business Pty Ltd Name of Director: Wendy Hancox Address: 10/420 St Kilda Rd, Melbourne, Vic 3004

Date: 29 October 2008

annualreport 2008



ORGANISATIONAL REPORT »Psychiatric Disability Servicesof Victoria (VICSERV)

Level 2, 22 Horne Street, Elsternwick Vic 3185 Australia

T 03 9519 7000 F 03 9519 7022 www.vicserv.org.au

HEALTH INEQUALITIES • ECONOMIC PARTICIPATION • SOCIAL INCLUSION • HOUSING AND SUPPORT • HEALTH INEQUALITIES • ECONOMIC PARTICIPATION

Annual Report - MHVIC

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