Andrew-Atkinson-Differentiating-IB-services-to-meet-the-needs-of-your-schools-ibap-arc2013

Differentiating IB services tomeet the needs of your schools

ANDY ATKINSONDIRECTOR OF GLOBAL SCHOOL SERVICES

IBAP REGIONAL CONFERENCE,KUALA LUMPUR, MARCH 2013

Andy Atkinson

• IB teacher and educator since 1993• Taught IB theatre, humanities, drama & languages

mostly in bilingual Spanish-English schools (DP &MYP)

• Former Head Teacher of two IB World Schools• PYP trained 2006-9 as Director of International

Programmes in Spain• Head of Diploma Programe Development in Cardiff

and The Hague 2009-12• Director of Global School Services 2012 based in

the Bethesda [email protected]

Goal 2Evolve andimprove our

servicesand support for

schools

The wider IB strategy until 2015

• Differentiated services for schools (andgroups of schools)

• A great opportunity to influence that debatetoday

• Ideas around school authorisation andevaluation and future consultancy services

• Give your opinion on how the IB can be abetter service provider

• Some other initiatives of the global schoolservices department

Session plan for today

Page 7

Global School Services Department of the IB:Our purpose

Designing, developing and assuring quality of existing and newservices to schools across the globe for improving the quality ofimplementation of IB programmes throughout the variousstages and contexts within which schools operate and soensure consistency of standards as well as improved outcomesfor IB schools and students

Global Service Design

and QA

Regional input & Delivery

Working with IBEN

For your schools

Differentiated Servicesfor Schools

(and groups of schools)

An IB wide Project

© International Baccalaureate Organization, 2012

PROJECT PURPOSE

The DSS project was developed to define new

services and to enhance existing services

desirable to schools. A Schools Division project

team meets to analyze services to schools and to

make recommendations as to how the IB can

better serve schools and in particular, groups

of schools.

Increasingly, the IB is identifying needs that

differ based on school context and

characteristics.

Correspondingly, an array of services may be

required to better serve school needs and to

support IB’s growth. We are therefore seeing

what new services or tailoring of current

services may be needed from all departments

based on school programme, size, structure,

ownership and other characteristics.

6Differentiated Services for Schools: Project Briefing

Which IB services?In order to satisfy demand in both new and existing schools,there is a detected need for enhanced services andimproved service levels especially in the following focusareas:• Professional development• Authorization, evaluation and school consultancy• Finance• Research• Recognition• Communications and advocacy• Assessment data services and programme monitoring

Which types of IB schools?

To meet the needs of schools that differin type due to the following contexts:

• School size and student cohort sizes• Standalone schools or ‘groups of

schools’• State, state-subsidised and private

international schools• Single programme, multiple-programme

and continuum schools• Phase: Interested, candidate,

authorised, mature and founding schools

KEY ACTIVITES TO DATE 2012 Focus groups were held with regional councils (heads)

We identified two external research firms to conduct both

internal data analysis (esp. school satisfaction service) and

external market research around the theme

An IB-wide survey is live now by our survey service team to ask

new questions of 200 random schools (841 responses)

Key individual phone surveys with more than 30 groups of

schools worldwide have been conducted by the research

partners.

Over 40 IB staff will be interviewed by the research partners

9Differentiated Services for Schools: Project Briefing

WHAT WILL BE DELIVERED?

The outcomes from this project will be:

A findings report focused on support to schools and

future services the IB could offer

A delivery road map for IB services, including new

services and enhanced services for all departments

Also expected is an executive summary of the data

developed, prepared for IB leadership by May 2013

School consultancy: Regional trials in late 2013,

mainstream global offerings 2014

10Differentiated Services for Schools: Project Briefing

Global School ServicesA newly structured department

for new service ideas

© International Baccalaureate Organization, 2012

The new Global School Services team

Updated January 2013

Wendy HedgesManager of Post-

Authorisation services

New ‘School Services’ IdeasPre-Authorisation

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• Examine the current standard consultancy model at candidacy and seehow new tailored offerings can support types of struggling

schools• Leadership/governance focused services – ‘heads to heads’• Administration of incoming IB schools and groups of schools e.g.

• Budget• Marketing and advocacy• Communications

Head to Head: Mentoring & Coaching

• IBEN role for more heads& senior staff

• Formalise an informalservice

• Critical support for newschools

• Leadership development• Global network• ‘Like for like’ service

New ‘School Services’ IdeasPre and Post Authorisation

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1. Curriculum Planning Feedback Service by Programme

• PYP Programme of Inquiry service – already pre-developed• MYP Unit Planners advice• DP Course Outlines beyond initial authorisation

2. Consultancy support for new / reviewed programmes (IBCC, MYPNC) – around specific practices and requirements (menu)

New ‘School Services’ IdeasPost Authorisation

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1. Specific services for Founding Schools – ‘stretch’ and ‘recovery’ (DP)2. DP assessment-related services – follow up on data/products from

Cardiff3. Consultancy for post-authorization servicesa. Common Core SS and aligning with national curriculum (IBA)b. Leadership support services trial

• Emergency support• Leadership peer-to-peer

c. ‘Diagnosis’ and follow-up

• Support for struggling schools• Cohort sizes• PD analysis of needs and impact

Global School ServicesCore Services of Authorisation

and Evaluation

© International Baccalaureate Organization, 2012

Authorisation Themes

Page 25

REQUEST FORCANDIDACY

Application forcandidacy

IB DECISIONON

CANDIDACYCONSULTATION

PROCESSIncludes onevisit to the

school

REQUESTFOR

AUTHORIZATION

Applicationfor

authorization

VERIFICATIONVISIT

IB DECISION ONAUTHORIZATIO

N

CANDIDATE PHASE

CONSIDERATION

PHASESchool

information form

• Alignment across programmes (and with legal documents)• Consistency and transparency of requirements• Global standards Report writing

software andtraining

Evaluation Themes

Page 26

All up forchange!

When?

How?

Self studyenergy and

returns

Progress withsuccessive visits

Samestandards?

Commendinggood practice

Advancedconsultancy

PD requirements at evaluation 2014

• An ‘ongoing commitment toprofessional development’

• More transparent and specific asto what this means for IB schools

• Published in new guides forprogramme evaluation in 2011

• Communicated to IB schools in‘coordinator notes’ 2012

• For all schools submitting theirself-study in 2014

Quality Assurance of IB AuthorisationProcesses

14 QA designed surveys atkey points - launching now

• Heads of School• Coordinators• IB staff• IB Educators

Global School ServicesOther initiatives with core services

of authorisation and evaluation

© International Baccalaureate Organization, 2012

• Announcement of MOU and new synchronised visits guidance inOctober 2012

• New visits being monitored in 2012-13• Further revisions and extensions in July 2013• Excellent relations with CIS

CIS and IB synchronised visits

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What is the added value ofsynchronised visits for

schools?

Opportunities to:• Coordinate the external evaluation processes in a seamless manner• Save time and other resources• Enrich the evaluation process by enhancing dialogue within theschool community during the self study process and contributingmultiple perspectives and inputs at the visit stage• Focus time between evaluations visits more effectively on schoolimprovement and development efforts.

How can I get more information?

For more information about the process, pleasecontact:

• IB through their regional offices ([email protected]) - seeMarcia Behrenbruch (Regional Head of SchoolServices)

• CIS at [email protected] - Chris Green (CIS)here at the conference

Contact

[email protected]

Please send us your thoughts andopinions