Anatomy Of Chatbots Users Will Love - Bots Meetup Oslo

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Anatomy Of Chatbots Users Will Love

5.7. Oslo @electrobabe5.7.

Background

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Chatbots

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Mica, the Hipster Cat Bot

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Talk to me!

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Add value – add character

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It's the Tone That Makes The Music

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Emotional reactions to conversations to bots

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Key Learnings <3● Be positive, be funny, be unique

● Respond to all types of input

● Learn and adapt continuously

● Use analysis tools

● Respond to rude behavior

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Key Learnings (cont.)● No common standards! (yet)

● Add Easter Eggs

● NEVER pretend to be a human

● Be very careful how often, when and how to notify users

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