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A
WINTER PR!E"T
N
ORGANIZATION STUDY ON BOEING.
Submitted to
B#ARATI VI$%APEET# UNIVER&IT%, PUNE.
INSTITUTE OF MANAGEMENT, KOLHAPUR.
For the Degree ofMASTER OF BUSINESS ADMINISTRATION
M.B.A
Submitted By
Anand Kadam
Amol Khabade
Kishor Bhandare
Manohar Ghadage
Sandip Dukare
Tanaji Amunekar
Youvraj Ingale.
Under the Guidance of
Dr. V. V. Maindari
M.!"#. P$.D.
BHARATI VIDYAPEETH, PUNE.
INSTITUTE OF MANAGEMENT, KOLHAPUR.
%&&'(%&&)
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BHARATI VIDYAPEETH*S INSTITUTE OF
MANAGEMENT
G+id*- !ri/i0a
This is to (erti'y that the pro)e(t entit*ed ORGANIZATION
STUDY ON BOEING. su+mitted +y Anand Kada#, A#"1 K$a2ad,
Ki-$"r B$andar, Man"$ar G$ada, Sandi3 D+4ar, Tana5i A#+n4ar and
Y"+6ra5 Ina1. in partia* 'u*'i**ment o' his or- 'or the aard o' Master o'
Business Administration su+mitted to Bharati Vidyapeeth University, Pune. has
+een (omp*eted under my supervision guidan(e.
To the +est o' my -no*edge +e*ie', the matter presented +y him is
origina* in nature has not +een (opied don 'rom any sour(es. A*so, this pro)e(t
has not +een su+mitted ear*ier 'or the aard o' any degree or dip*oma o' Bharati
Vidyapeeth University, Pune.
P*a(e/ 0o*hapur Dr. V. V. Maindari M.!"#, P$.D
$ate/ 7Pr"50 G+id8
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Boeing
Forever New Frontiers
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INDE9
INTRODU!ATION TO ORGANISATION
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RESER!H METHODOLOGY OF STUDY
FUN!TIONAL LEARNING
1INAN"IA2 $EPARTMENT
#UMAN RE&UR"E $EPARTMENT
PR$U"ATIN $EPARTMENT
MAR0ETIN3 $EPARTMENT
RE!OMANDATION
S:OT ANALYASIS
BIBLIOGRAPHY
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Inr"d+0i"n " "rani;ai"n
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&ee-ing other avenues 'or groth, Boeing produ(ed the Mode* F7A mai* p*ane
and re(eived a vita* (ontra(t ith the U.&. Posta* &ervi(e in 46@ to de*iver mai* +eteen
&an 1ran(is(o and "hi(ago. A ne su+sidiary named Boeing Air Transport 9BAT: as
'ormed to run the ne air*ine. BAT (arried 5,@44 pounds o' mai*, 4F6,7?5 pounds o'
eCpress pa(-ages, and 4,5? passengers 9there as room on the F7A to (arry passengers:
in its 'irst year o' operation. By 46@5, Boeing emp*oyed 577 individua*s, ma-ing the
(ompany one o' the *argest air(ra't manu'a(turers in the (ountry. The su((ess o'
passenger '*ight ith the F7A as a -ey mi*estone 'or the (ompany sin(e it inspired
Boeing to +ui*d their 'irst p*ane dedi(ated to passenger transport. Named the Mode* 57,
the p*ane made its 'irst '*ight on !u*y @, 46@6.
Antitrust *egis*ation ena(ted in 46F prevented air'rame manu'a(tures 'rom
oning mai*(arrying air*ines. $ue to the *egis*ation, the (ompany as 'or(ed to
reorganiDe BAT into three separate entities. $ue to the impa(t this *egis*ation ou*d have
on his (ompany, Wi**iam Boeing +e(ame very 'rustrated and ended up *eaving the
organiDation to raise thorough+red horses. "*aire Egtvedt, the ne president, deve*oped a
+usiness strategy that 'o(used on +ui*ding *arge (ommer(ia* airp*anes a*ongside ne
+om+ers. In a((ordan(e ith this ne strategy, Boeing deve*oped the GB4;, a *ong
range +om+er, at the reHuest o' the U.&. Army "orps. They a*so deve*oped the B4
+om+er, hi(h ou*d have a *arge impa(t during Wor*d War II.
n the (ommer(ia* 'ront, Boeing used their (ore (ompeten(y in aeronauti(s to
deve*op their popu*ar (ommer(ia* airp*anes. Borroing 'eatures 'rom their ne*y minted
+om+ers 9designprodu(t as a shared a(tivity at Boeing:, the (ompany deve*oped Mode*
4F, ni(-named
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part in the produ(tion o' the airp*anes at Boeing, hi*e men 'ought overseas.
Internationa* orders o' arp*anes had a signi'i(ant impa(t on revenues, ith the (ompany
+ui*ding airp*anes 'or (ountries su(h as 1ran(e and "anada in support o' the ar.
9Boeing/ A Brie' #istory, the War %ears:
Upon (on(*usion o' Wor*d War II, the mi*itary (an(e**ed outstanding +om+er
orders and the demand 'or mi*itary air(ra't p*ummeted. The (ompany had to shut don
some 'a(tories in order to survive, hi(h resu*ted in approCimate*y 7,777 or-ers *osing
their )o+s. The (ompany voed to hire or-ers +a(- on(e sa*es o' the &tato(ruiser too-
o''. Un'ortunate*y the p*ane did not +e(ome the 'inan(ia* +rea-through they ere hoping
'or, and the &trato(ruiser +e(ame one o' the *ast prope**er driven p*anes deve*oped +y the
(ompany.
A -ey output o' WWII as ind tunne* data 'ound in 3ermany, hi(h he*ped
Boeing move into the )et age. This in'ormation he*ped the +oard o' dire(tors de(ide, in
46;@, to (ommit 'unds to a prototype )et transport. This p*ane, named Mode* ?57 or
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The Nationa* Aeronauti(s and &pa(e Administration 9NA&A: a*so modi'ied the F
air(ra't 'or their needs ith to F4778s +e(oming &pa(e &hutt*e "arrier air(ra't.
In support o' !ohn 1. 0ennedy8s vision o' *anding an Ameri(an on the moon
+e'ore the end o' the de(ade, Boeing *oaned @,777 eCe(utives to NA&A to he*p (oordinate
a(tivities 'or the Apo**o pro)e(t. Boeing +ui*t numerous produ(ts in support o' the
initiative. ne produ(t as the 2unar r+iter, hi(h as the 'irst U.&. spa(e(ra't to or+it
the moon 9August 4F, 46??:. The 2unar Roving vehi(*e as deve*oped +y Boeing and
a**oed astronauts to eCp*ore the moon8s sur'a(e. The (ompany a*so +ui*t &4", hi(h
as the 'irst stage o' the &aturn *aun(h vehi(*es 9the *argest ro(-et +ooster in the United
&tates:. This as a very eC(iting time 'or the (ompany, hi(h (ou*d have +een a
'oreshadoing o' things to (ome.
Un'ortunate*y, in the ear*y part o' the 4678s, the e(onomy as in trou+*e. This
(om+ined ith the Apo**o pro)e(t inding don and the tough times the aviation
industry as eCperien(ing, (aused Boeing to +e in trou+*e again. The (ompany ent
eighteen months ithout any domesti( orders and as 'or(ed to (ut its or-'or(e 'rom
57,F77 to ,@77 in the &eatt*e mar-et a*one. The (ompany again 'ound itse*'
diversi'ying outside its (ore (ompeten(e o' aeronauti(s. Boeing (omputer servi(es so*d
(ommer(ia* (omputer produ(ts and sta''ed (omputertraining (enters. The (ompany +ui*t
a desa*iniDation p*ant in the Virgin Is*ands and voi(e s(ram+*ers 'or po*i(e departments.
They +ui*t ind tur+ines in the "o*um+ia River gorge and produ(ed *ightrai* vehi(*es 'or
Boston and &an 1ran(is(o.
By 465, the grips o' re(ession had eased, and the (ompany started getting ne
(ontra(ts again. ECamp*es o' mi*itary pro)e(ts ere the V@@ sprey ti*trotor, the
RA#s'?? "oman(he armed re(onnaissan(e he*i(opter, and the 1A@@ 'ighter. $uring
this time period, the (ompany a*so 'o(used on produ(ing 'aster, Huieter, and more 'ue*
e''i(ient (ommer(ia* airp*anes su(h as the ; and ?. The ; as up to 57L more'ue* e''i(ient than the o*der @ air*iners and (ou*d (arry up to @@5 passengers. The ?,
hi*e 'ue* e''i(ient, as a *arger p*ane and (ou*d (arry up to @67 passengers.
$uring the 46678s, Boeing deve*oped mi*itary pro)e(ts su(h as the B@ stea*th
+om+er, hi(h is -non as the or*d8s most advan(ed air(ra't and as the *argest
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mi*itary program underta-en at Boeing. The program emp*oyed approCimate*y 47,777
peop*e at its pea-. ther mi*itary pro)e(ts underta-en during this time period ere
upgrading the B;@ and 0"4; air(ra't. The (ompany, a*ong ith 2o(-heed Martin,
+ui*t the $ar-star UAV, hi(h as an unmanned, stea*thy, re(onnaissan(e p*ane 'or the
$epartment o' $e'ense 9$$:. The (ompany a*so deve*oped the G@AB !oint &tri-e
1ighter (on(ept air(ra't.
In support o' NA&A8s ongoing spa(e initiatives, Boeing deve*oped numerous
pro)e(ts su(h as the Inertia* Upper &tage 9IU&:, hi(h is an unpi*oted, upperstage
+ooster ro(-et. The (ompany a*so (onstru(ted &ea 2aun(h, hi(h is the or*d8s on*y
o(ean+ased *aun(h servi(es (ompany. Boeing as a*so se*e(ted as the prime (ontra(tor
'or the internationa* spa(e station and provided mission support 'or the spa(e station and
the eCpedition (re. As the prime (ontra(tor, it oversa thousands o' (ontra(tors around
the g*o+e and +ui*t a** the ma)or U.&. e*ements o' the spa(e station.
ver the *ast 'e years, Boeing again sought a strategy o' re*ated diversi'i(ation
+y underta-ing numerous mergers and a(Huisitions. In $e(em+er 466?, Boeing merged
ith Ro(-e** Internationa* "orporation8s aerospa(e and de'ense units. In August o'
466, a merger +eteen Boeing and M($onne** $oug*as "orporation too- p*a(e ith the
ne president and (hie' operating o''i(er o' Boeing (oming 'rom M($onne** $oug*as.
In !anuary @777, Boeing pur(hased #ughes E*e(troni(s "orporation8s spa(e and
(ommuni(ations +usiness. In &eptem+er @777, !eppesen &anderson In(, a *eading
provider o' aeronauti(a* (harts, as pur(hased +y Boeing. In (to+er @777, #a-er de
#avi**and, a manu'a(turer o' mi*itary (omponents, as a*so a(Huired.
Boeing a*so per'ormed some interna* reorganiDation. In Mar(h o' @774, the
(ompany announ(ed that it ou*d move its headHuarters to another (ity, and on
&eptem+er F, @774, its headHuarters moved to "hi(ago, I**inois. 2ast*y, on !u*y 47, @77@
the (ompany merged its spa(e, inte**igen(e, government, de'ense, and (ommuni(ations+usinesses into one unit.
"ompetitive Environment o' the Aerospa(e and $e'ense Industries
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1.2Key Industry Per!r"#n$e Metr%$s
Boeing is -non as a *eader in the industry. 1ortune magaDine ran-s Boeing as
@; on its 1ortune ;77 *ist and Boeing a*so appears on +oth the &P ;77 *ist, and the
$o !ones Industria*s *ist. The 1inan(ia* Times *ists Boeing as 47F on its 3*o+a* ;77
*ist.
The aerospa(e industry has had a di''i(u*t time in re(ent years, espe(ia**y sin(e
&eptem+er 44th. #oever, 3AMA reports that the @77F resu*ts are improving.
&hipments o' most types o' airp*anes in(reased, and R$ has resu*ted in severa* ne
mode*s, upgrades, and ne eHuipment. A*so, emerging mar-ets are +eginning to reHuire
aviation produ(ts. 9Annua* industry revie and @77; out*oo-, 3enera* Aviation
Manu'a(turers Asso(iation e+site: 3enera* aviation airp*ane +i**ings in(reased in the'irst ha*' o' @77; +y a+out 4L, and shipments in(reased +y a+out 5L. 9Annua*
industry revie and @77; out*oo-, 3enera* Aviation Manu'a(turers Asso(iation e+site:
A((ording to 3AMA President Pete Bun(e, the e(onomy has +een improving some,
industry innovation has gron, and things seem to +e in the +eginning stages o' re(overy.
9Bun(e, @77;, 3enera* Aviation Manu'a(turers Asso(iation e+site: In addition, 3AMA
notes that shipments o' pistonpoered airp*anes in(reased +y 76 units 'rom *ast year.
Tur+oprop shipments in(reased +y 4 airp*anes this year and +usiness )ets in(reased +y
5 units this year.
In addition, 'edera* taC *as 'or R$ have (hanged. In Novem+er @77;, the U.&.
&enate o''i(ia**y re(ogniDed the need 'or R$ in the industry +y passing a +i** ith taC
(redits hi(h en(ourage R$ in aerospa(e and de'ense. These 4@L (redits are very
+ene'i(ia* to the industry. &in(e aerospa(e (ompanies emp*oy a+out ;L o' the Ameri(an
manu'a(turing or-'or(e, and ;L o' R$ (redits go to ages, this taC (redit is
eCpe(ted to +e very positive 'or Ameri(an or-ers.
In spite o' these positive trends, many eCperts thin- that the industry i** sti**
eCperien(e tough times. Whi*e @77; is *oo-ing +etter than re(ent years, severa* industry
ana*ysts predi(t that there i** *i-e*y +e 'eer orders 'or p*anes in @77?.
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G"6rn#n S+2-idi- and :"r4r Sri4-
ne o' the main issues a''e(ting Boeing is the disagreement +eteen Boeing andAir+us over the government su+sidies that have +een granted to Air+us. Boeing vies
su(h su+sidies as un'air. 9Irin and Pav(ni-: In addition, there has +een ongoing
*itigation through the Wor*d Trade rganiDation attempting to 'urther (ur+ the su+sidies
granted to Air+us. 1urther, in &eptem+er @77;, the Boeing ma(hinists ent on stri-e.
This stri-e threatened the industry and Boeing, in parti(u*ar. #oever, the stri-e as
reso*ved rather Hui(-*y a dea* as rea(hed ithin three ee-s.
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C?
Ma5"r air31an #"di/i0ai"n- ?>
Air/ra# and nin 3ar- %@)
F1i$ 0r rainin ?CAir3"r and r"+ -r6i0- '%%
%& =ar "a1 %'%
Many o' these servi(es may o''er Boeing and other aerospa(e (ompanies the
opportunity to improve their revenues and in(ome.
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Inrna1 Ana1=-i- ( Va1+ !$ain Ana1=-i-
In&!und '!(%st%$s
There are nine main (ategories o' produ(ts and servi(es that Boeing pur(hases,
ith everything 'rom *avatories to avioni(s to surviva* -its 9see AppendiC 4:. &in(e they
are the +iggest aerospa(e (ompany, Boeing +uys enormous amounts o' produ(ts and
servi(es 'rom its various supp*iers. Boeing 'reHuent*y see-s ne supp*iers ho (an o''er
the greatest va*ue and +est so*utions. Boeing8s strategy o' produ(t diversi'i(ation is +ased
on maintaining the diversity o' supp*iers, supporting a num+er o' *o(a*, state and 'edera*
p*ans, and gaining (erti'i(ations.
Boeing 'avora+*y supports and va*ues mem+ership in a 'e organiDations su(h as
The &BA 9U.&. &ma** Business Administration: +usiness deve*opment program, Nationa*
Minority &upp*ier $eve*opment "oun(i* 9NM&$":, and WomenOs Business Enterprise
Nationa* "oun(i* 9WBEN":.
Operations
Boeing operates in F5 Ameri(an &tates and ? (ountries in(*uding Austra*ia,
"hina, 3ermany, Ita*y, !apan, 0orea, Russia, and &pain. Boeing8s operations are divided
into 'our ma)or +usiness units/ Boeing "ommer(ia* Airp*anes, Boeing Integrated $e'ense
&ystems, Boeing "apita* "orporation, and "onneCion +y Boeing 9see 1igure 4:.
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Resear(h in (ommon par*an(e re'ers to a sear(h 'or -no*edge. Resear(h (an +e de'ined,
as . FU!TIONAL LEARNING
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>.< Finan0 D3. "/ !"#3an=
1inan(ia* Per'orman(e
&a*es at Boeing have +een dire(t*y hindered +y *osing (ustomers to Air+us, *osing
or the (an(e*ing o' government (ontra(ts, and a strugg*ing air*ine industry. Revenue
rea(hed its *oest *eve* in @77 hi(h 'e** J47 +i**ion +e*o @7748s ?7 +i**ion high, and
net in(ome 'e** 'rom )ust under J +i**ion to J4 +i**ion 9see 1igures 5 6:. &in(e @77,
Boeing has seen in(reased sa*es and net in(ome due in part to restru(turing e''orts +y
management, +etter e(onomi( (onditions, and ne orders 'rom groing air*ines in "hina
and India.
1igure 5
Boeing Revenue 1994 - 2004
$0.00
$10.00
$20.00
$30.00
$40.00
$50.00
$60.00
$70.00
1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004
Revenue
in
Billions
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Boeing "apita* "orporation
Boeing "apita* "orporation8s mission is to support the other Boeing +usiness
units +y organiDing, stru(turing, and providing 'inan(ing in order to 'a(i*itate the sa*e and
de*ivery o' Boeing produ(ts su(h as (ommer(ia* and mi*itary air(ra't, sate**ites, and
*aun(h vehi(*es. Boeing "apita* "orporation has a port'o*io o' approCimate*y J47 +i**ion
and o''ers 'inan(ia* strength and g*o+a* rea(h, detai*ed in'ormation a+out Boeing
(ustomers and eHuipment, and the pro'i(ien(y o' its 'inan(ia* pro'essiona*s.
!"nni"n 2= B"in
"onneCion +y Boeing is a mo+i*e in'ormation servi(es provider 'o(used on
enhan(ing (ommuni(ation and in'ormation 'or peop*e on the move. This servi(e o''ers
high speed and to ay (onne(tions 'or the Internet 'or airp*ane and other mo+i*e +ases.
"onneCion +y Boeing serves a variety o' (ustomers in(*uding/ (ommer(ia* air(ra't
operators and passengers, eCe(utive air(ra't 9operators o' private )ets and government
eCe(utive )ets:, and maritime (ustomers. Using *aptops or persona* digita* assistants
9P$As:, (ustomers (an gain a((ess to the Internet, emai*, and (ompany intranets and (an
send and re(eive atta(hments and vie entertainment at a high speed. "ommer(ia*
operators i** 'ind that "onneCion +y BoeingOs +andidth i** enhan(e operationa*
e''i(ien(ies and a**o them to o''er +etter (ustomer servi(e. Air*ines su(h as 2u'thansa,
!apan Air*ines, &(andinavian Air*ines &ystem 9&A&:, ANA, &ingapore Air*ines, "hina
Air*ines, 0orean Air*ines, Asiana, and E* A* are o''ering "onneCion today on ma)or
internationa* routes. The pioneering servi(e is avai*a+*e to eCe(utives in the United
&tates, and "onneCion +y Boeing p*ans to o''er a (onne(tivity so*ution 'or the marine
mar-et, ena+*ing ships to a((ess its g*o+a* netor- and to improve (ommuni(ation hi*e
at sea.
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&ervi(e
In addition to the num+er o' servi(es des(ri+ed a+ove, Boeing provides additiona*asso(iated produ(ts and servi(es su(h as Airport Te(hno*ogy, Airport Noise Regu*ations,
Boeing Air(ra't Trading, Boeing te(hno*ogy servi(es, Boeing Trave* management,
Energy &ystems, 3&A Pro'essiona* &ervi(es, My Boeing 1*eet, and &o*id &tate
E*e(troni(s $eve*opment. 3&A Pro'essiona* servi(es in(*ude various Engineering
&ervi(es 9e*e(tri(a*, me(hani(a* and "ivi*: and In'ormation Te(hno*ogy &ervi(es
9"omputer &ystems ana*ysis, App*i(ation Engineering and $eve*opment, Netor-
Engineering: and mu(h more.
.@ #uman Resour(es
Boeing8s strategy is 'o(used on (ontinuous improvement o' its primary +usinesses
and pro(esses. To ma-e it possi+*e 'or its emp*oyees to dis(over ne edges, the (ompany
strives to remain innovative. Boeing emp*oyees have a (han(e to +ring ideas to the
mar-etp*a(e and to get deep*y invo*ved in the groth pro(ess o' the (ompany. Boeing
esta+*ished a program named the "hairman Innovative Initiative, hi(h gives ne
opportunities to innovate +ased on an emp*oyee8s ideas. The (ompany supports any
va*ua+*e ideas on(e they are approved. Motivation and empoerment o' its emp*oyees
are main approa(hes in the #uman Resour(e Management o' Boeing and are (riti(a*
'a(tors 'or 'uture (ompany su((ess. Another important va*ue at Boeing is
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>.> Pr"d+0i"n d3.
Boeing Te(hno*ogy provides support 'or (ompany +usiness units and groth +y
ensuring that peop*e, te(hno*ogies, and pro(esses are de*ivered on time and in the proper
*o(ation. This support is a((omp*ished +y Boeing Te(hno*ogy8s primary organiDationa*
groups Phantom Wor-s, Inte**e(tua* Property Business, and In'ormation Te(hno*ogy
its "hairmanOs Innovation and Te(hni(a* EC(e**en(e initiatives, and its *eadership ro*e
in the Engineering, perations, Kua*ity, and In'ormation Te(hno*ogy pro(ess (oun(i*s.
The a(tivities o' Boeing Te(hno*ogy he*p drive the 'uture su((ess o' Boeing +y inning
strategi( ne programs and providing te(hno*ogy and pro(ess so*utions, thus ensuring
that Boeing is a g*o+a* (ompany, ensuring the prote(tion o' the (ompany8s inte**e(tua*
(apita*, and a**oing 'or a 'o(us on innovation.
Boeing (ommits a set o' (ore va*ues, hi(h a*so indi(ates the (ompany8s goa*s/
2eadership Q to +e the or*dide *eader in every aspe(t o' their +usiness, to
deve*op *eadership s-i**s in management per'orman(e, in design, and in 'inan(ia*
resu*ts
Integrity Q to pra(ti(e the highest ethi(a* standards and to ta-e persona*
responsi+i*ity 'or its on a(tions
Kua*ity Q to o''er (ontinuous Hua*ity improvement in order to provide emp*oyee,
(ustomer, and (ommunity satis'a(tion
"ustomer &atis'a(tion
A diverse and invo*ved team Q to re(ogniDe that peop*e are the main (ompetitive
advantage, to va*ue the s-i**s and strengths o' a diverse team, and to a**oemp*oyee invo*vement in the de(isionma-ing pro(ess
3ood "orporate "itiDenship
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Another re(ommendation is 'or Boeing to modi'y its eCisting produ(t to (ater to
*o (ost air*ines. The 'astest groing mar-et segment in the air*ine industry is the *o
(ost, no 'ri**s (arriers. Boeing shou*d o''er pa(-ages spe(i'i(a**y designed 'or these
(arriers that o''er a** the 'ue* e''i(ien(y and sa'ety 'eatures o' the origina* mode*s, +ut
ithout a** the
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p*anes resu*ted in a @7L redu(tion in emissions as e**. As engines advan(ed,
government regu*ations a**oed airp*anes to (ross the o(ean ith to engines instead o'
'our. The 5 is designed to '*y *ong range 94;,777 -m:and (ompete dire(t*y ith Air+us8
*ong range '*eet. The 5 is designed in three di''erent mode*s, ea(h ith di''erent seating
(apa(ity, range, and strengths to meet the needs o' ea(h individua* (arrier.
? S:OT ana1=-i-
In order to identi'y the (ompany8s sustaina+*e (ompetitive advantage over its
main (ompetitors, e (an app*y the &WT ana*ysis te(hniHue.
?.< Srn$-
Boeing8s a+i*ity to generate 'ree (ash '*o has +een a (riti(a* 'a(tor during the
*atest e(onomi( donturn.
Boeing hires high*y s-i**ed emp*oyees, ho +ring va*ue to the (ompany and
represent the inte**e(tua* poer o' Boeing.
The (ompany o''ers a ide range o' training and retraining programs to maintain
the (ontinuous improvement pro(ess.
The so*id reputation and +rand re(ognition or*dide are great sour(es o'
(ompetitive advantage. Boeing has a *ong tradition o' aerospa(e *eadership and innovation. The (ompany
invests massive 'unds in R$ named Phantom Wor-s. Phantom Wor-s8 engineers
deve*op advan(ed te(hno*ogies, pro(esses, and systems 'or air(ra't and spa(e(ra't
to +e sa'er, more (apa+*e, and re*ia+*e. They a*so dis(over the ays to save time
and (osts needed 'or the design, produ(tion, and maintenan(e o' their produ(ts.
Boeing is a diversi'ied (ompany engaged in a num+er o' industries su(h as
(ommer(ia* air(ra't, Integrated $e'ense &ystem 9I$&:, Boeing "apita*
"orporation 9B"":, and "onneCion +y Boeing, 9Boeing e+site, +oeing.(om,
%ahoo 1inan(e, 'inan(e.yahoo.(om:. The (ompany (ontinues to eCpand its
produ(t *ine and servi(es to meet emerging (ustomer needs. The +road range o'
(apa+i*ities in(*udes (reating ne, more e''i(ient mem+ers o' its (ommer(ia*
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airp*ane 'ami*y, integrating mi*itary p*at'orms and de'ense systems through
netor-(entri( operations, and (reating advan(ed te(hno*ogy so*utions.
The ne revo*utionary produ(t, the Boeing5, ta-es Boeing into the ne
mi**ennium +y giving air*ines and passengers a +etter, sa'er, and more
(om'orta+*e air(ra't ith *ess time in the air.
:a4n---
Whi*e Boeing is trimming its or-'or(e to +e a more e''i(ient (ompany, it may
a*so put at ris- its a+i*ity to attra(t and maintain s-i**ed or-ers in the 'uture
hen the mar-et (onditions improve.
The +ureau(ra(y and hierar(hi(a*, semiauto(rati( management sty*e is the resu*t
o' its mi*itary heritage, hi(h resu*ts in dise(onomies o' s(a*e.
The unethi(a* +ehavior o' the (ompany8s top managers resu*ted in the 'iring o'
"1 Mi(hae* &ears 'or de(*ared unethi(a* (ondu(t, and the resignation o' "E
Phi* "ondit a'ter ethi(s s(anda*s, hi(h resu*ts in *a(- o' strategi( dire(tion.
Boeing *a(-s e''e(tive verti(a* and horiDonta* (ommuni(ations ithin the
(ompany and has a great dea* o' redundant in'ormation. As a resu*t, emp*oyees
'ee* a*ienated 'rom management.
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O33"r+nii-
There are many areas in hi(h Boeing has a pro'usion o' opportunities. The
(ompany has an e(onomi( and te(hni(a* advantage over the ma)ority o' its (ompetitors,
hi(h may ena+*e it to eCtend its industria* R$. The (ompany may eCpand its +usiness
in +oth nationa* and g*o+a* mar-ets ithout 'a(ing mu(h 'inan(ia* di''i(u*ty due to its
inherent 'ree (ash '*o. "urrent*y, the (ompany has a great opportunity to in(rease its
mar-et share 'rom (on(entrating on rapid*y groing mar-ets, su(h as &outheast Asia. To
he*p 'a(i*itate this transition, Boeing is (urrent*y a(tive in Asian aerospa(e industry
organiDations and the regionOs armed 'or(es and ma)or air*ines. 1rom a manu'a(turing
)oint venture in Ma*aysia to (ommer(ia* airp*ane sa*es in Thai*and and Vietnam and
sate**ite sa*es in Indonesia, Boeing8s +usiness interests in the region are signi'i(ant and(onstant*y groing. The strength o' the region, as e** as its inherent groth prospe(ts,
i** provide Boeing ith an eC(e**ent opportunity to eCpand its g*o+a*iDation initiatives
and en)oy great su((ess.
pportunities a*so eCist 'or Boeing is its a**ian(e ith Northrop 3rumman to
pursue the United &tates Army8s (ommon modu*ar missi*e program. I' su((ess'u*, this
program i** open up many doors 'or Boeing. In the Northrop 3rumman press re*ease,
the se(tor vi(e president 'or Northrop 3rummanOs Integrated &ystems, 3ary Ervin, says/
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T$ra-
Whi*e Boeing has many opportunities, it a*so 'a(es a num+er o' threats and
(ha**enges. Boeing sponsored a te*ephone intervie survey in the United &tates a'ter
&eptem+er 44th. The survey demonstrated that Ameri(ans have not *ost their (on'iden(e
'or '*ying, and (ompared ith a** o' its (ompetitors, BoeingOs (redit ratings ere the
strongest in the aerospa(e industry. #oever, in rea*ity, the terrorist atta(-s in @774
negative*y a''e(ted Boeing and (aused a threat to its 'uture p*ans. Thus, the (ompany
must reeva*uate its strategy to remain (ompetitive in the 'uture.
As the or*d8s *eading (ompanies evo*ve more and more into a g*o+a*
mar-etp*a(e, the U.&. aerospa(e industry is in(reasing*y threatened +y (ompetition 'rom
European Air+us. The ne Air+us mode* A57 (ou*d redu(e the mar-et share o' the F+y up to 4F per(ent in the *ong range ide+ody mar-et segment 9depending upon the
dis(ounts o''ered on the A57:. 91eenstra, Nationa* +ureau o' E(onomi( Resear(h:
Air+us has a(hieved a*most ?7L per(ent or*d mar-et share in (ommer(ia* air(ra't
de*iveries and orders and there'ore overtoo- Boeing to +e(ome the or*d8s +estse**ing
air(ra't ma-er. Air+us and Boeing are the or*d mar-et 'or (ommer(ia* )ets. 1or Boeing
to gro, it i** need to (apture a greater mar-et share. Another serious threat 'or Boeing
may +e the 'ai*ure o' its ne Boeing 5 mode*. The trend toard no'ri**s air*ines and
ground trave* main*y due to the danger o' terrorist atta(-s may (ause a de(rease in sa*es
'or the ho*e industry and a *oss o' mar-et share 'or Boeing.
"onsidera+*e (hanges in the or*d e(onomy su(h as seHuent variations in
disposa+*e in(ome and the 'reHuen(y o' air trave*, oi* pri(es, and (hanges in interest rates
and (urren(y va*ue may signi'i(ant*y a''e(t Boeing8s position in the mar-et. The threat
o' *osing its strong reputation +e(ause o' potentia* airp*ane (rashes may a*so signi'i(ant*y
ea-en Boeing8s position. 1or eCamp*e, on &eptem+er @4, @77; Air+us su''ered negative
pu+*i(ity hen !et +*ue8s Air+us A@7 air(ra't (ou*d not *and due to the hee*s +eing
stu(- in the sideays position. A** ended e**, +ut Air+us i** have to or- hard to
regain its reputation in sa'ety standards and Hua*ity 91*o((us:.
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BIBLIG!A"#Y
Business India $%ebruar& '() '**(+
Boeing Annual !epor,. '**(
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///.boeing.0om
///.airbus.0om
///.boeingmedia.0om
///.1ligh,in,erna,inal.0om.
http://www.boeing.com/http://www.airbus.com/http://www.boeingmedia.com/http://www.flightinternatinal.com/http://www.boeing.com/http://www.airbus.com/http://www.boeingmedia.com/http://www.flightinternatinal.com/