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Windows Stop Errors or Blue Screens Guide and
ResourcesRECOMMENDED: Click here to fix Windows errors and optimize
system performance (http://link.tweakbit.com/tds/1avD)
Starting with Windows Vista, the incidence of Blue Screens or
Stop Errors have drastically come down. When Windows encounters a
condition that compromises safe system
operation (i.e. a bug), the system halts.
Windows Blue ScreenThis condition is called a bug check. It is
also commonly referred to as a system crash, a kernel error, a
system fault, or a Stop Error.
In Windows XP, the Windows Error Reporting system was
essentially manual, but has now been improved & streamlined in
Windows 7 & Windows Vista. While this may the case,
Blue Screens havent just vanished. You may still get to see them
on Windows 7 / 8 too.
Usually, when a BSOD occurs, it stays for a second before the PC
immediately restarts. This way we are unable to read what is
written. To get around it, one has to disable the auto
PC restart option from the StartUp & System Recovery
settings. Knowing the error code, can help identify the
problem/solution. Do it as follows:
Disable UAC. Control Panel > System And Maintenance >
System > Advanced System Settings > Advanced tab > Under
Startup And Recovery > Click Settings > Clear the
Automatically Restart check box > click OK. Enable UAC.
Windows 8 / 7 or Vista will attempt to fix the problem on its
own in most cases, but if it cannot recover on its own, it will
cause a blue screen.
Here is a window I got to see one of my only recent Windows 7
Blue Screen.
Windows 7 Stop Errors
The Blue Screen of DeathUsers of Windows system are sure to have
experienced, at one point or another, the terrors of The Fatal
Exception, commonly called the Blue Screen Of Death, or BSOD.
Although
the BSOD has largely been thrown onto the software slag heap, in
Vista, crashes havent been totally banished. When Windows
encounters a condition that compromises safe
system operation (i.e. a bug), the system halts. This condition
is called a bug check. It is also commonly referred to as a system
crash, a kernel error, a system fault, or a Stop error.
When Windows encounters such a serious error that forces it to
stop running, it displays a BLUE SCREEN OF DEATH or just lovingly
called BSOD !
In Windows Vista, and Windows 7, unlike XP, where the system was
essentially manual, the Windows Error Reporting has been improved
& streamlined. and improved in Windows 7
& Vista. One had to follow-up to see if a solution had
become available. This was a rather painful process. In Windows
Vista / 7 / 8, this entire reporting and follow-up process is
automated.
These days a Windows Vista / 7 user is more often likely to see
a message as follows : Microsoft Windows Operating System is not
responding. And users are given two
possibilities. They can either Close the program or Wait for the
program to respond. One waits in the hope that the issue will be
resolved, or else then one just closes the program
and gets prepared to lose information. At least, these messages
look less daunting.
The BSODs on the other hand were/are quite traumatic and
frustrating, to say the least!
-
The BSODs on the other hand were/are quite traumatic and
frustrating, to say the least!
The exact text of a Stop error varies, according to what caused
the error. But the format is standardized and is made up of 3
parts:
PART 1: Symbolic error name: This is the Stop Error message that
is given to the OS and corresponds to the Stop Error number that
appears.
PART 2: Troubleshooting recommendations: This text applies to
all Stop Errors of that particular type.
PART 3: Error number and parameters: Its the bug check
information. The text following the word STOP includes the error
number, in hexadecimal notation, and up to four
parameters that are typical of this error type.
In general, there are not too many options for any type of
recovery. normally, one tries to just reboot the PC in the hope
that the BSOD occurred because of a rare condition of
some driver which was overlooked in coding and testing. But if
the BSOD persists, there are some tactics that may be employed to
repair the system there are over 250
documented BSOD codes.
Take for example, the most common BSOD :
Bugcode 0xA IRQL_NOT_LESS_OR_EQUAL
This is a fairly common BSOD that occurs when a driver has
illegally accessed a memory location while NT is operating at a
specific IRQL. This is a driver coding error, akin to trying to
access an invalid memory location.
Parameters:
1 memory location that was referenced
2 IRQL at time of reference
3 0 == read, 1 == write
4 code addressed which referenced memory
Recovery/Workaround:
There is none. This is a fatal error and is a driver coding
error.
How to Debug memory Dumps
To know how to debug Memory Dumps so that you can find out the
cause for your BSOD, download and install the Microsoft Debugging
Tools (http://msdn.microsoft.com/en-
us/windows/hardware/gg463009.aspx). Make certain that your page
file still resides on the system partition, otherwise Windows will
not be able to save the debug files.
TROUBLE-SHOOTING WINDOWS VISTA STOP ERRORS / BSODs.
1] First & Foremost, see if a System Restore or Last Known
Good Configuration is able to resolve this issue.
2] Else, then run your ant-virus and anti-spyware and your PC
Junk/Registry Cleaner. After this, Run the Windows Check Disk
Utility.
3] Then try to identify if youve made any software or hardware
change or modification.
4] In most cases, software is the victim and not the cause of
BSODs. So dont rule out hardware problems. It could be damaged hard
disks, defective physical RAM, overheated CPU
chips or anything else !
5] Check if you can see a driver name in the error details. If
you can, then simply disabling, removing, or rolling back that
driver to an earlier version can help solve that problem.
Network interface cards, disk controllers and Video Adapters are
the culprits, most often.
6] Check your memory. Use Windows Memory Diagnostic Tool
(http://www.thewindowsclub.com/windows-memory-diagnostics-tool-in-windows-7).
Go to Control Panel and type
memory in the Search box. Under Administrative Tools, click
Diagnose Your Computers Memory Problems. In the Windows Memory
Diagnostics Tool, shown here, select one of
the options.
7] Check your system BIOS carefully Is an update available from
the manufacturer of the system or motherboard? Check the BIOS
documentation carefully; resetting all BIOS options
to their defaults can sometimes resolve an issue caused by over
tweaking.
8] Check if you are you low on system resources? Sometimes a
critical shortage of Disk Space or RAM can cause BSODs.
9] Check if a system file has been damaged? Work in Safe Mode,
as only the core drivers and services are activated. If your system
starts in Safe Mode but not normally, you very
likely have a problem driver. Try running Device Manager in Safe
Mode and uninstalling the most likely suspect. Or run System
Restore in Safe Mode.
For analyzing Crash Dumps, this MSDN print-link
(http://msdn2.microsoft.com/en-us/library/bb204861%28d=printer%29.aspx)
& BlueScreenView
(http://www.nirsoft.net/utils/blue_screen_view.html) links may
help you.
What to do if you suspect that a Driver is causing BSODs
The Driver Verifier Manager & the Device Manager have been
discussed here (http://www.winvistaclub.com/t79.html) in detail.
However, it is also being briefly touched
upon below.
If you suspect that a buggy device driver is at fault for the
BSODs, call upon a lesser known but powerful trouble shooting tool
called as the Driver Verifier Manager ! Enter verifier in
the search bar and hit enter to bring up Verifier.exe . Run As
Administrator. This tool helps you to actually identify the flawed
driver.
-
Now select Create Standard Settings. Next, select the type of
drivers you want to verify. Unsigned drivers are a likely cause of
problems, as they are created for older versions of
Windows. Click Next, till completion.
Driver Verifier Manager works in the following manner. Instead
of your machine throwing up a undecipherable BSOD at you, at any
time, you can make Driver Verifier to stop
your computer at start up, with a BSOD which will explain the
actual problem, rather accurately! You can then choose to resolve
the problem by either updating, rolling back or
uninstalling the offending driver.
Please do note that in the rare eventuality the Driver Verifier
Manager does find a non-conforming driver, there could be
possibility that it may not be the offending one. So do
exercise extreme caution. Regard the identified Driver/s with
suspicious and exercise your best judgment in such case.
Having narrowed down to the problematic Driver, you have 3
options : Update, Roll Back or Uninstall the Device Driver.
To do that, open Device Manager. Open the properties dialog box
for the device, and use the following buttons on the Driver tab to
perform maintenance tasks:
Update Driver : This will start the Hardware Update Wizard.
Roll Back Driver : This will uninstall the most recently updated
driver and will roll back your configuration, to the earlier
version.
Uninstall Driver : This will uninstall completely the drivers
(http://www.winvistaclub.com/t8.html) files and registry settings
for the selected hardware.
Windows Stop Errors List
15 MOST COMMON STOP ERRORS / BSODs IN WINDOWS
STOP 0x000000D1 or DRIVER_IRQL_NOT_OR_EQUAL
Probably the most common BSOD ! Occurs when a driver has
illegally accessed a memory location while NT is operating at a
specific IRQL. This is a driver coding error, akin to trying
to access an invalid memory location.
Recovery/Workaround:Usually none. But these may help KB810093
(http://support.microsoft.com/default.aspx/kb/810093) ,
KB316208
(http://support.microsoft.com/kb/316208) & KB810980
(http://support.microsoft.com/kb/810980).
STOP 0x0000000A or IRQL_NOT_LESS_OR_EQUAL
A kernel-mode process or driver attempted to access a memory
location without authorization. This Stop error is typically caused
by faulty or incompatible hardware or software. The
name of the offending device driver often appears in the Stop
error and can provide an important clue to solving the problem. If
the error message points to a specific device or
category of devices, try removing or replacing devices in that
category. If this Stop error appears during Setup, suspect an
incompatible driver, system service, virus scanner, or
backup program. This KB314063
(http://support.microsoft.com/kb/314063) may show you the
direction.
STOP 0x00000050 or PAGE_FAULT_IN_NONPAGED_AREA
A hardware driver or system service requested data that was not
in memory. The cause may be defective physical memory or
incompatible software, especially remote control and
antivirus programs. If the error occurs immediately after
installing a device driver or application, try to use Safe Mode to
remove the driver or uninstall the program. For more
information, see KB894278
(http://support.microsoft.com/kb/894278) & KB183169
(http://support.microsoft.com/kb/183169).
STOP 0x000000C2 or BAD_POOL_CALLER
A kernel-mode process or driver attempted to perform an illegal
memory allocation. The problem can often be traced to a bug in a
driver or software. It is also occasionally caused by
a failure in a hardware device. For more information, see
KB265879 (http://support.microsoft.com/kb/q265879/).
STOP OX000000ED or UNMOUNTABLE_BOOT_VOLUME
Occurs if Windows if unable to access the volume containing the
boot files. But if you get this message while updating TO Vista,
check that you have compatible drivers for the disk
controller and also re-check the drive cabling, and ensure that
it is configured properly. If youre reusing ATA-66 or ATA-100
drivers, make sure you have an 80-connector cable, and
not the standard 40-connector IDE cable. See KB297185
(http://support.microsoft.com/kb/q265879/) and KB315403
(http://support.microsoft.com/kb/315403).
STOP 0x0000001E or KMODE_EXCEPTION_NOT_HANDLED
The Windows kernel detected an illegal or unknown processor
instruction, often the result of invalid memory and access
violations caused by faulty drivers or hardware devices. The
-
2 Comments The Windows Club Login1
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Lisa Wayne a month ago
Nice article of solving the BSOD errors. When I get this error,
I run system restore and boot the PC in safe mode.
James Mathew 25 days ago
Recommend
Share
Posted by AnandK@TWC
(http://www.thewindowsclub.com/author/Anand) on August 6, 2009 , in
Category Windows
(http://www.thewindowsclub.com/category/windows)
with Tags Stop Errors
(http://www.thewindowsclub.com/tag/stop-errors), Tips
(http://www.thewindowsclub.com/tag/tips)
Anand Khanse aka HappyAndyK is an end-user Windows enthusiast, a
Microsoft MVP in Windows, since 2006, and the Admin of
TheWindowsClub.com. Please
create a System Restore Point before trying out any software
& be careful about any third-party offers while installing
freeware. Add me on Google+
(https://plus.google.com/+AnandKhanse).
The Windows kernel detected an illegal or unknown processor
instruction, often the result of invalid memory and access
violations caused by faulty drivers or hardware devices. The
error message often identifies the offending driver or device.
If the error occurred immediately after installing a driver or
service, try disabling or removing the new addition.
STOP 0x00000024 or NTFS_FILE_SYSTEM
A problem occurred within the NTFS file-system driver. A similar
Stop error, 0x23, exists for FAT32 drives. The most likely cause is
a hardware failure in a disk or disk controller. Check
all physical connections to all hard disks in the system and run
Check Disk. KB228888 (http://support.microsoft.com/kb/228888) will
help you.
STOP 0x0000002E or DATA_BUS_ERROR
Failed or defective physical memory (including memory used in
video adapters) is the most common cause of this Stop error. The
error may also be the result of a corrupted hard
disk or a damaged motherboard.
STOP 0x0000003F or NO_MORE_SYSTEM_PTES
Your system ran out of page table entries (PTEs). The cause of
this relatively uncommon error may be an out-of-control backup
program or a buggy device driver. For more
information, see KB256004
(http://support.microsoft.com/kb/256004).
STOP 0x00000077 or KERNEL_STACK_INPAGE_ERROR
The system has attempted to read kernel data from virtual memory
(the page file) and failed to find the data at the specified memory
address. This Stop Error can be caused by a
variety of problems, including defective memory, a
malfunctioning hard disk, an improperly configured disk controller
or cable, corrupted data, or a virus infection. For additional
information, click KB228753
(http://support.microsoft.com/kb/228753).
STOP 0x0000007F or UNEXPECTED_KERNEL_MODE_TRAP
Most likely due to a Hardware failure, like defective memory
chips, mismatched memory modules, a malfunctioning CPU, or a
failure in your fan or power supply are the probable
reasons for this BSOD. Can also occur if you have overclocked
your CPU. The message gives more details. For more help see
KB137539 (http://support.microsoft.com/kb/137539).
STOP 0x000000D8 or DRIVER_USED_EXCESSIVE_PTES
This indicated that a poorly written driver is causing your
computer to request large amounts of kernel memory. Troubleshooting
suggestions are identical to those found in the
STOP 0X3F message. KB256004
(http://support.microsoft.com/kb/256004) will help you
STOP 0X000000EA or THREAD_STUCK_IN_DEVICE_DRIVER
Could occur after you install a new video adapter or an updated
(and poorly written) video driver. Replacing the video adapter or
using a different video driver could help. See
KB293078 (http://support.microsoft.com/kb/293078).
STOP 0XC000021A or STATUS_SYSTEM_PROCESS_TERMINATED
Occurs if there is a serious security problem with Windows. A
subsystem, such as Winlogon or the CSRSS is compromised; or due to
a mismatch in system files; or if system
permissions have been incorrectly modified. A common cause of
this problem is some 3rd-party program. Try to identify any new
program which you have installed and uninstall it.
STOP 0XC00000221 or STATUS_IMAGE_CHECKSUM_MISMATCH
This indicates a damaged page file; or disk or file corruption;
or a faulty hardware. The error will indicate the exact nature and
the name of the damaged system file. You may have to
use the Windows recovery Environment or a System Restore or Last
Known Good Configuration to resolve this issue.
For Advanced Users, Microsoft Advanced Windows Debugging and
Troubleshooting (http://blogs.msdn.com/ntdebugging/) is a handy
link! Additional read at TechNet
(http://technet.microsoft.com/en-us/library/cc750081.aspx).
In addition, 10 more common Windows Blue Screen Stop Errors
& possible workarounds
(http://www.thewindowsclub.com/10-more-common-windows-blue-screen-stop-
errors)have been discussed here.
You may also want to take the help of BlueScreenView
(http://www.nirsoft.net/utils/blue_screen_view.html). It is a
utility that cans all your mini dump files created during blue
screen
of death crashes, and displays the information about all crashes
in one table. For each crash, BlueScreenView displays the mini dump
filename, the date/time of the crash, the basic
crash information displayed in the blue screen (Bug Check Code
and 4 parameters), and the details of the driver or module that
possibly caused the crash (filename, product name,
file description, and file version). For each crash displayed in
the upper pane, you can view the details of the device drivers
loaded during the crash in the lower pane. BlueScreenView
also marks the drivers that their addresses found in the crash
stack, so you can easily locate the suspected drivers that possibly
caused the crash.
The BSODs or Stop Errors in Windows 8 appears to be better and
more user-friendly and easier on the eyes! See how you can make it
display Stop Error information in Windows 8
(http://www.thewindowsclub.com/windows-8-stop-error-information).
Additional Resources:
1. Microsoft Help: Resolving stop errors or blue screens in
Windows
(http://windows.microsoft.com/en-gb/windows7/Resolving-stop-blue-screen-errors-in-Windows-7)
2. Analyze your crash dumps with WhoCrashed
(http://www.thewindowsclub.com/analyze-windows-memory-dump-files)
3. List of Windows Bug Check or Stop Error Codes
(http://www.thewindowsclub.com/windows-bug-check-or-stop-error-codes).
Related Posts:
10 more common Windows Blue Screen Stop Errors
(http://www.thewindowsclub.com/10-more-common-windows-blue-screen-stop-errors)
Even the Windows 8 Blue Screens have been re-imagined!
(http://www.thewindowsclub.com/windows-8-blue-screens-userfriendly)
Force Windows 8 to display the Stop Error information on Blue
Screen
(http://www.thewindowsclub.com/windows-8-stop-error-information)
Designer Blue Screens for your Windows
(http://www.thewindowsclub.com/designer-blue-screens-for-your-windows-7)
FIX: STOP 0x0000007A, STOP 0x00000077, STOP 0x000000F4 Errors
(http://www.thewindowsclub.com/fix-stop-0x0000007a-stop-0x00000077-stop-0x000000f4-errors-in-
windows-7)
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Reply
James Mathew 25 days ago
I am using Windows 7 64-bit version and last week I got this
BSOD error. I updated the drivers and debug the memory dump file
but nothing happens. At last I
called AskPCTechies, one of the most prominent online computer
service providers to resolve the issue.
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